Jason and Sylvia entered our home and went right to the task. Both were professional and…read morepersonalable. The job was done promptly with knowledgable process.

I don't understand the math behind the senior discount. I was told I am eligible for a 10% discount…read moreper gallon of oil. It turns out Palmer's math is .02 cents per gallon. For every 100 gallons that calculates out to $2.00. The price per gallon right now is $4.09 . My math tells me that's .40 cents off per gallon.

I've been a loyal customer of Lorden Oil for over 23 years on autofill. We recently purchased a new…read morefurnace from them in 2023. Today, I called to schedule a service on the furnace, but they refused, citing that it's over a year old and that I didn't get my oil delivered through them last year. Despite my 23 years of loyalty, they didn't even bother to call me or have a conversation. Instead they emailed me the refusal. When I called to speak to the manager, Christy, she became aggressive and refused to listen to my reasoning. She insisted that I sign up for autofill to get the furnace serviced. I declined. I prefer to give my business to companies that value their customers, can have civil conversations and care about their reputation.

Lorden has been very consistent and professional in all of our interactions. From customer service…read moreto delivery, they haven't disappointed. While I can only speak to the quality of service in regards to propane delivery, they have been good so far overall and can say with confidence that the individuals whom deliver our propane, have always been exceptionally kind and efficient.

I have had these guys for 5 years now for propane and thought it was time to give them some props…read more Today is the Friday before the blizzard of 2022 and although I was not at my normal level for a fill up, low and behold the Eastern truck pulls in ! Now I don't have to worry about if and when they will be able to get to me after the storm. They have never missed a fill and everyone I have dealt with on the phone or in person has been awesome. I pre-buy in the summer and don't think about it all heating season. Keep up the good work guys I recommend them highly !!!

very lousy machine work I have gouges in my block not very professional either very aggressiveread more

Thanks to the great guys at Advanced Gas Distributors for always making sure I don't run out of…read morepropane! I can count on my automatic delivery and for you to come in on a regular basis. You are professional, friendly and always offer a smile! You come during the best and the worst weather! Thank you!

Absolutely atrocious customers service - I've never tried so hard to give a company my money and…read morehave them blunder it so bad. Buckle up... this will be a long one but I feel it's important to document everything to ensure people know who they're dealing with. Bought a house earlier this year and the Propane Tank was owned by Suburban, so figured they would be my first call when it came time to fill it in the winter. We were at about 20% left when I first called Suburban on November 30th - I called stating that the house has their propane, and I want to start new service. The woman on the phone told me she'd set me up as a new account. This is the first issue... She told me she had some other accounts to set up once she took my information and she'd call me back later that day - unsurprisingly, no call back. So I reached out the next day and that woman was "out on emergency" and wouldn't be able to help until they got back. I told that person I just needed to fill my tank, happy to pay up front - just want to schedule it because it's getting low. Nope - need to have an inspection first - for a house that's had their service for 10+ years. Weird... but I'm new to this. Ok, when can you come do the inspection? Their answer - CHRISTMAS EVE. 3+ weeks after my first call, they couldn't get someone out until Christmas Eve. We're now down to about 10% propane at this point. Did they come Christmas Eve? NOPE. Their tech was "sick" and couldn't come out. Ok... we're getting to dire straights. When can you get someone out? Not until the following Tuesday. Got no choice... but hopefully the propane will hang on until then. It's now December 30th - a full month since my call for new service and I receive another phone call - "Sorry, our truck is broken down. We can't get anyone out there today." Now I'm fed up - I'm literally trying to give you all my money, I just need propane! I don't know why we need an inspection first but can you expedite it at this point? We've got holiday parties this weekend and need this fixed - NOW. "I'll have a manager call you back today" - Did that happen? NOPE. But... they did call back and apologize for the mix up. In that conversation they also dropped the "Oh, did anyone inform you about the Inspection Fee? It's going to be $129" WTF?! Literally never mentioned once in the number of times we chatted. They "might" be able to waive that fee... they'll check. Ok - well what's your price of propane right now ... get ready for this... $5.09. FIVE DOLLARS A GALLON. Insanity - No other company right now is even REMOTELY that high - I gasped... like audibly gasped. The woman pauses and responds "Well... we may have some new customer discounts available" - "WELL I AM TRYING TO BE A NEW CUSTOMER BUT YOU'RE MAKING IT VERY HARD" I responded. She apologizes, puts me on hold, and then comes back offering $3.79 a gallon. How convenient they can just "find" a lower price like that. Ok fine.. that price is good. What are we doing about the inspection fee and the insane inconveniences here? This is where it gets good... She comes back and says "Ok, because we messed up, we will waive the inspect fee and we will give you your first fill for $1.99/gallon." That price sounded AMAZING. Were they almost about to go above and beyond for catastrophically messing up?! Nope... They had nobody that could come out to even do the site visit. I left it that day with a "Can I PLEASE have a Manager or someone with some authority actually call me back, and figure out what we have to do to get your service? I literally have money I want to give you and you can't figure it out..." They never called back. Again. In the meantime I'm running critically low on propane and with no hope in sight of getting it fixed, I called an audible... I called Haffners on a Wednesday. Had their tank installed by Saturday, and have propane now from a company that followed up, called back, and actually wanted my service. Suburban Propane has officially earned the title of "The Worse Company I Have Ever (not) Done Business With"

If a propane company changes 5 tank location but leaves one location that won't be changed because…read moreof not up to code But still has Suburban tank is this tank legal ?? Suburban Milford NH

Absolutely atrocious customers service - I've never tried so hard to give a company my money and…read morehave them blunder it so bad. Buckle up... this will be a long one but I feel it's important to document everything to ensure people know who they're dealing with. Bought a house earlier this year and the Propane Tank was owned by Suburban, so figured they would be my first call when it came time to fill it in the winter. We were at about 20% left when I first called Suburban on November 30th - I called stating that the house has their propane, and I want to start new service. The woman on the phone told me she'd set me up as a new account. This is the first issue... She told me she had some other accounts to set up once she took my information and she'd call me back later that day - unsurprisingly, no call back. So I reached out the next day and that woman was "out on emergency" and wouldn't be able to help until they got back. I told that person I just needed to fill my tank, happy to pay up front - just want to schedule it because it's getting low. Nope - need to have an inspection first - for a house that's had their service for 10+ years. Weird... but I'm new to this. Ok, when can you come do the inspection? Their answer - CHRISTMAS EVE. 3+ weeks after my first call, they couldn't get someone out until Christmas Eve. We're now down to about 10% propane at this point. Did they come Christmas Eve? NOPE. Their tech was "sick" and couldn't come out. Ok... we're getting to dire straights. When can you get someone out? Not until the following Tuesday. Got no choice... but hopefully the propane will hang on until then. It's now December 30th - a full month since my call for new service and I receive another phone call - "Sorry, our truck is broken down. We can't get anyone out there today." Now I'm fed up - I'm literally trying to give you all my money, I just need propane! I don't know why we need an inspection first but can you expedite it at this point? We've got holiday parties this weekend and need this fixed - NOW. "I'll have a manager call you back today" - Did that happen? NOPE. But... they did call back and apologize for the mix up. In that conversation they also dropped the "Oh, did anyone inform you about the Inspection Fee? It's going to be $129" WTF?! Literally never mentioned once in the number of times we chatted. They "might" be able to waive that fee... they'll check. Ok - well what's your price of propane right now ... get ready for this... $5.09. FIVE DOLLARS A GALLON. Insanity - No other company right now is even REMOTELY that high - I gasped... like audibly gasped. The woman pauses and responds "Well... we may have some new customer discounts available" - "WELL I AM TRYING TO BE A NEW CUSTOMER BUT YOU'RE MAKING IT VERY HARD" I responded. She apologizes, puts me on hold, and then comes back offering $3.79 a gallon. How convenient they can just "find" a lower price like that. Ok fine.. that price is good. What are we doing about the inspection fee and the insane inconveniences here? This is where it gets good... She comes back and says "Ok, because we messed up, we will waive the inspect fee and we will give you your first fill for $1.99/gallon." That price sounded AMAZING. Were they almost about to go above and beyond for catastrophically messing up?! Nope... They had nobody that could come out to even do the site visit. I left it that day with a "Can I PLEASE have a Manager or someone with some authority actually call me back, and figure out what we have to do to get your service? I literally have money I want to give you and you can't figure it out..." They never called back. Again. In the meantime I'm running critically low on propane and with no hope in sight of getting it fixed, I called an audible... I called Haffners on a Wednesday. Had their tank installed by Saturday, and have propane now from a company that followed up, called back, and actually wanted my service. Suburban Propane has officially earned the title of "The Worse Company I Have Ever (not) Done Business With"

We have been a customer of Suburban Propane for over 15 years, but will not be any longer. My…read morestarted calling Suburban Propane (Milford, NH) office on Jan 30 to tell them that our tank was running dangerously low. We are on their automatic refill program, and their response was that we shouldn't need propane until the end of February (according to their calculations). But this is the coldest winter in a long time, and perhaps their algorithm is incorrect?? They said they would nevertheless schedule us for a delivery the following week. By Wednesday that week, nothing has happened and we are now at 0% on the gauge ---so called again. They see a record of our Friday call, but delivery was not scheduled. Oops! We are on their list to get a delivery, but they can't tell us when. Wednesday goes by. Nothing. Call again ---we are NOT on their emergency list for delivery, and they are really busy because so many people are out of propane (maybe your algorithm is wrong??). Thursday NO DELIVERY AGAIN, in spite of multiple calls! And by now we are VERY COLD. Friday, we are now talking to the central office because the Milford, NH office is not answering. They'll see what they can do. The house is now at 48 degrees and headed for worse. Finally at 10 AM Friday, a WEEK after we first alerted them, Suburban delivers propane. UNDER NO CIRCUMSTANCE SHOULD YOU USE THIS COMPANY FOR FUEL. UNDEPENDABLE. UNRESPONSIVE. UNDERSTAFFED. Horrible service, and we have already made calls to change to a different provider.

Tractor supply in Milford NH and and Henniker NH are great . Workers are knowledgeable and very…read morehelpful . They go out of their way to help

I rarely go to this store but was pleasantly surprised by the selection and service. I found a pair…read moreof pants i wanted but they didn't have the size. A friendly man offered to order it through a kiosk and it will be delivered to my home - Thank You! Then I was looking for ice fishing gloves with removeable fingers, staff helped me look but there wasn't what I was looking for. Another staff member overheard and directed me to a place down the road where I did indeed find the item. That was so nice. There was a long line at checkout with one clerk. A young man, Frasier jumped right in when he saw the line and immediately helped me check out. Overall I was very impressed with the service and this store.