They paid fair and picked up. Easy to work with pleasant and professional .I would use them againread more

They'll go the extra mile to find the part you need; if they don't have it in the yard, they'll get…read moreit from another place fir you. Pricing is always very fair; the Lajoies have been in Norwalk a long time, and they treat people right.

The store itself was wonderful and helpful. However the part they sold us was defective. i have…read morebeen referred to Dept. of Customer Success, Executive Division. Cmmunications in progress. ------ 1st Advanced couldn't tell us specifically which alternator we needed for our van so we bought two to the tune of $1300+ (with intention of returning unused one) and went to a garage we found in the area (we were on a road trip starting our vacation, so didn't know anyone in area). The garage took us in and did the repair. We were so thankful to be on the road that we paid him cash and headed out. Unfortunately lost the receipt. Wasn't really planning on needing it. Lesson learned! Initial breakdown did not have to do with Advanced Auto Part. And we made an assumption that the part(s) we purchased would be good. for the price...maybe should be lined with a little gold? 2nd on the way home. SAME PROBLEM. This did have to do with Advanced Auto part. Alternator was bad! so now we're in NJ and have to find some help. We eventually did find a repair shop that could help us, but not until the next morning so we were stuck overnight. Not their fault, i put this blame on faulty part as well. So the alternator that we purchased from Advanced was no good. Shop replaced it with a NAPA (where they get their parts) and the cost of the alternator was 1/2 of what we paid at Advanced, although the labor was double what we paid the first time. This garage told us that NAPA will stand by their product and if something like this happens they will reimburse for additional labor as a result of THEIR BAD PART. So I called Advanced to see if they'll do the same. if the part they sold us was good we never would have been delayed getting home and having to pay even MORE labor to reinstall another alternator not to mention the towing fees to get the van to this garage. They did refund me for both the alternators that i purchased. the bad one and the additional one i had to purchase. now i'm tyring to get assistance with the added labor we had to dish out. Stay tuned... i am hoping to be able to update this review with a positive note.

Wonderful service. Needed a rear wiper blade for my RAV4. Flavius is the best! He helped ensure I…read moregot the right one and installed it. Highly recommend this store!

Recently, I needed a new battery for my Subaru. The service I received was timely and helpful…read more The staff were all positive and worked together as a strong team. I would definitely return the the Auto Zone; 50 Cross Street; Norwalk, CT and feel confident with the results.

Matt and Frankie were an amazing help! I needed some specialty HID bulbs for my Subaru. They gave…read moreme great advice, ordered the correct bulb and it was there in a few days. They take the time to actually help you you assess your issue and resolve it. Great communication and customer service. A+ experience.

Westport is fortunate to have true auto parts store like Coopers. Sandy will go out of his way to…read morefind obscure parts for your older car. He is always willing to help a customer replace wipers, swap a battery or change a headlight.

Definitely old school as other reviewer wrote. Sandy is a font of automotive info and generally…read morealways willing to help including tracking down parts; albeit may be a little rough around the edges at times

Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships,…read moreGaravel Subaru stood out completely. Byeong and Bob delivered the best customer experience we've encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we're switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be.

First time buying a car from Garavel Subaru, must say that we highly recommend this dealership! Our…read moreSales Consultant Michele Dall was absolutely amazing, from our first inquiry about the car until the final sale, Michele kept everything moving smoothly along, as well as being very knowledgeable about the car itself. The dealership has a great selection of cars at great prices, everyone is very friendly and helpful

I've had a few instances with deliveries made to a neighboring illegal cash-run mechanic in our…read moreneighborhood and I have to say the delivery drivers are very rude, disrespectful of property, and drive erratically. They create unnecessary stress on our once nice quiet neighborhood. At least if you're going to be dealing with ILLEGAL businesses, be polite and professional. They need to fire all the delivery drivers and get ones who know how to be professional and respectful of other's property!

I went in for a passenger side axle shaft for my 2016 Lexus GX 460…read more This was my first time at the store so I took a look around. I was there for 5 minutes and none of the associates greeted me or ask if they could be of assistance. I went up to the desk and waited. After a few minutes I asked for help and finally got their attention. I told the associate what I needed and he had a really hard time finding the part for my car. He stated that "They have only been Car Quest for 2 years and are still figuring things out" .... Ridiculous! A good business owner should not take 2 years to properly transition to a new business & teach his employees! I finally got frustrated and walked out. I will give them the benefit of the doubt because they were pretty busy when I arrived. However I feel I could have gotten better customer service from them. I love cars as my father was in the automobile business for a long time. I will give them another chance next time I need a part for one of my cars and hope to have a better experience.