I came in today to address my bathtub stopper not sealing issue. We remodeled our bathroom and…read morepurchased tub, sinks, toilet, and fixtures with Pacific sales. We also remodeled our kitchen a few yrs earlier and purchased all our appliances with Pacific Sales. Our Experience has always been good, which speaks to why we are return customer's. Today, both Armando Cruz and Luis Lopez helped to address my bathtub stopper issue and resolved the problem in just a few minutes. Very helpful and well received by me...you guys are terrific, many thanks.

Very efficient and fast. Everybody was courteous and knowledgeable and explained and answered all…read moremy questions

I bought a water heater in 2021 from the Newhall Ferguson location. Last week we came home to cold…read morewater. I called to check on the warranty on our unit. The counter customer service woman confirmed our coverage. She recommended replace both parts to be sure we get back up and running. She got us up and running and made the whole process painless.

They were wonderful and very knowledgeable. They offered a $5 fix to our plumbing issue. Saved us a…read morelot money we would've spent, calling a plumber.

You will be highly disappointed. I never liked their work anyways. Poor quality materials. Only…read morecouple of years after installing my hinges are rusting like crazy.

ZERO STARS. Stay…read moreaway from this business. Peter, the owner of this business is unprofessional and unethical. Complete scam. If you are looking to do custom kitchen cabinets, he does not do them. He will tell you he can and when you give him a deposit, he will say he can't do this and can't do that. He took a deposit from us and when we realized he couldn't do any of the things we were asking for, we asked him kindly if he would refund us the deposit since he did not actually do any work (no drawings, no orders, etc.), he refused. The only thing he did do was come measure our kitchen. His attitude completely changed once he received the deposit and was extremely rude. We got most of our deposit back after a couple of intense argumentative conversations. We cut our losses and called it a day. We don't have time to deal with con artists like Peter Guo. Don't get scammed. Stay away.

Hands down one of the best experiences I've had at a tile store. The selection was amazing --…read moreeverything from modern styles to classic looks, and everything was super well organized, which made it easy to browse. The staff was awesome -- super friendly, not pushy at all, and really helpful when it came to narrowing down choices. They actually listened to what I was looking for and gave honest recommendations based on my space and budget. You can tell they know their stuff. Jessica was amazing !!!

Honestly a great selection showroom with large variety of tile options that are fairly priced and…read morebeautiful. They have service and design staff to guide out in the vast amount of options that come with decision fatigue. Only thing is most purchases are stored off site so there is five or more days of delivery needed.

Alvin is really good. Knowledgeable and tentative to detail. I will highly recommend this place…read more The quality of their cabinets is better than many other store I visit.

From the time we first walked into the showroom to having a brand-new kitchen installed, the entire…read moreprocess took less than two months. As a true Libra, I struggled with deciding whether to simply replace the countertops or completely remodel the kitchen with new cabinets. I initially chose to replace just the countertops, but at the eleventh hour - literally the morning of demolition and installation - I changed my mind and decided to remodel the entire kitchen instead. Juan was incredibly accommodating, worked with my last-minute change, and somehow made it happen. We ended up with a completely new kitchen (pantry + quartz countertops / backsplash) within just two weeks. A huge thank-you to Juan (and my husband, lol) for their patience throughout my indecisiveness. Juan, along with installers Alex, Johnny, and Lee, worked efficiently and professionally to get everything done. The team was responsive and hardworking and I'm thrilled with how the new kitchen turned out and have no regrets.

Great selection of countertops and vanities. The are very precessional and willing to take time…read morewith you. If you need help designing your kitchen they will help you as well. Please check out their flooring options.

Amazing prices for cabinets. They have all different styles and colors. Everyone working there…read morewas super helpful and easy to work with.

The crew from Artex was a pleasure to work with from the beginning to the end of our kitchen…read moreremodel. Michael truly went above and beyond with his craftsmanship and installation of our shiny new cabinets. They came up with clever ways to integrate parts of our kitchen soffit that couldn't be removed into the surrounding cabinetry and had great ideas on maximizing the usable space in the cabinet boxes. In the end everything fit together absolutely perfectly, in spite of the crooked walls in our 60's home, and we're truly grateful for their attention to detail. I regularly recommend them without hesitation to any friends and family who need custom cabinetry...and finally I got around to recommending them here on yelp :)

These people are easy to work with and very knowledgeable and creative. Serj and Chris went out of…read moretheir way to make sure the job didn't get held up by minor issues. They were able to present solutions quickly and confidently. The installation was exceptional........even other trade's people have remarked on how fine the installation was. I appreciated Ken's attention to detail and follow thru all the way thru the last minor issues. I highly recommend Artex and their team.

I recently purchased a few appliances and had an amazing experience from start to finish. Tony…read moreprovided exceptional service--he was professional, patient, and very knowledgeable. He took the time to answer all my questions and made sure I got exactly what I needed. The customer service was truly top-tier. They went above and beyond to make the deal happen and ensured everything was handled smoothly. It's not often you find service like this anymore. Thank you again to Tony and the entire team for the outstanding experience. I highly recommend them to anyone looking for appliances and great customer service!

Huge shout-out to Ryan for helping us navigate our kitchen appliance search! Remodeling is never…read moreeasy, but Ryan was an absolute breath of fresh air. He is incredibly knowledgeable about every brand and feature, but more importantly, he is just a very kind and patient person. He never left us hanging. He was always quick to return calls and went above and beyond to make sure we were taken care of. If you want someone who actually listens and follows through on their word, go see him!

great store to buy tile good prices and great staff…read more prices are fair the variety of floors in incredible you can find extra materials to finish a job so there is no need to go visit other stores

Absolutely terrible experience at Home Decor in Woodland Hills today. I went in to buy a tile…read morecutter and the item was locked in a cage. I asked FOUR different employees for help while standing there waiting. The Pro Service department was literally right across from the tile cutters and multiple workers saw me standing there. One slimmer employee with a beard acted like he was going to help, then walked around me and went over to Nelly instead of actually assisting me. It honestly felt like they were more focused on flirting and talking to each other than helping customers. Nelly kept peeking her head around the Pro Service area watching me wait and still chose not to help. I stood there for around 10 minutes waiting just to get someone to unlock a simple item. The only reason I finally got helped was because a very nice manager happened to walk by and stepped in. To make things worse, when Nelly finally rang me up she was rude the entire time. Instead of handing me the receipt professionally, she just told me "grab your receipt" while it printed out. No customer service, no apology, nothing. The manager was the only good part of the entire experience. Everyone else acted annoyed that they had to do their job. Definitely one of the worst customer service experiences I've had in a long time.

We are here once a week. We love to grab a coffee and stop in to see what's new in stock, pick up…read morea few flowers and plants. We get our roses here, they have such a variety @weeksroses. The people are very friendly and oh so helpful, always a wealth of information. It's great that they recognize us and always say hello. Mr. Mike will tell us when things are coming in stock if they are ever out of something. Also, they carry @jellycat, always something new. Just something about a sunny Saturday morning walking through the nursery.

Great selection always like seeing the new and seasonal items. Problem is the staff... always…read morecondescending. I'm not dressed to the nines when I go to a nursery, but I'm also not dressed like a bum. Staff look at me very judging. My money is as green as the next customer.