I recently purchased a Toto UltraMax II toilet from Pacific Sales and worked with Armando. I…read moreoriginally planned to reuse my over 12‑year‑old Toto Washlet, but after re-installation it started making gear noises. Probably age and dust catching up with it. I contacted Armando again, and he made everything incredibly easy over text and a quick phone call with their finance dept. He clearly explained my options and helped me upgrade to a Washlet+ S550e at a fantastic price. The UltraMax II and S550e combo is a huge upgrade: powerful flush, comfortable height, and all the modern Washlet features. If you're looking at Toto products, I highly recommend Armando at Pacific Sales for great pricing and very convenient service.

My entire kitchen appliances were purchased here at Pacific Sales. The staff was extremely…read moreknowledgeable. Not just saying it. I've worked in the restaurant industry and very experienced with the brands they carry. Of course there are many brands but every kitchen needs to be tailored to one's needs. Anyway, you get the picture. Choosing was fun. What keeps me going back is the service after the sale. I'm going to name one associate in particular because he's been there the longest I believe. He goes way beyond the call of duty. If I need a part, or a reputable repairman he's your guy. His name is Armando Cruz. Never go all over town to get a snubbed rather than results. You are buying quality here. For the long term.

All employees , Chuy , Arturo , Casey are all helpful and have good customer service every time I…read morecome in to buy parts that I need they point me to the right directions and if they don't have it they will get it for you , would recommend coming to get parts here I've been going there for 5 years already and new manager Josh has definitely been running the store more smoothly and restocking material that was never restocked , if it's not there Josh makes it happen the next day and will let you know or call you directly to let you know Ferguson will now stock material requested if needed , definitely will let people know to come here

I bought a water heater in 2021 from the Newhall Ferguson location. Last week we came home to cold…read morewater. I called to check on the warranty on our unit. The counter customer service woman confirmed our coverage. She recommended replace both parts to be sure we get back up and running. She got us up and running and made the whole process painless.

You will be highly disappointed. I never liked their work anyways. Poor quality materials. Only…read morecouple of years after installing my hinges are rusting like crazy.

ZERO STARS. Stay…read moreaway from this business. Peter, the owner of this business is unprofessional and unethical. Complete scam. If you are looking to do custom kitchen cabinets, he does not do them. He will tell you he can and when you give him a deposit, he will say he can't do this and can't do that. He took a deposit from us and when we realized he couldn't do any of the things we were asking for, we asked him kindly if he would refund us the deposit since he did not actually do any work (no drawings, no orders, etc.), he refused. The only thing he did do was come measure our kitchen. His attitude completely changed once he received the deposit and was extremely rude. We got most of our deposit back after a couple of intense argumentative conversations. We cut our losses and called it a day. We don't have time to deal with con artists like Peter Guo. Don't get scammed. Stay away.

Bedrosians Tile is an amazing store! Their showroom is always filled with the latest styles and…read morebeautiful selections, making it easy to find exactly what you're looking for. We've shopped here for everything from a full remodel to smaller DIY projects, and they never disappoint. The staff is incredibly knowledgeable, friendly, and always willing to help. Alex went above and beyond to help us narrow down our choices, answer all of our questions, and get us the best pricing possible. His customer service was exceptional and made the entire experience enjoyable. If you're planning a remodel or any tile project, I highly recommend Bedrosians. It will always be our go-to store for quality products and outstanding service!

Hands down one of the best experiences I've had at a tile store. The selection was amazing --…read moreeverything from modern styles to classic looks, and everything was super well organized, which made it easy to browse. The staff was awesome -- super friendly, not pushy at all, and really helpful when it came to narrowing down choices. They actually listened to what I was looking for and gave honest recommendations based on my space and budget. You can tell they know their stuff. Jessica was amazing !!!

We had a wonderful experience working with Lily at Cabinet City on our kitchen design project. From…read morethe very beginning, Lily was incredibly patient, friendly, knowledgeable, and accommodating. We started this process with very little understanding of kitchen layouts, materials, cabinetry options, and design styles, but Lily took the time to thoroughly educate us and guide us through every decision. She was always responsive, supportive, and genuinely focused on helping us create the right kitchen for our home. Rather than trying to sell us everything available, Lily consistently recommended products that best fit our needs, budget, and design goals. Her honesty and professionalism gave us great confidence throughout the entire process. Cabinet City also offers a fantastic showroom with a wide variety of kitchen styles and designs, making it easy to find inspiration and customize a solution that works for your space. We will highly recommend Lily and the team at Cabinet City to all our friends that are interested in Kitchen remodel.

Chris Ma was amazing to work with! He gave us great advice and always responded to our questions…read moreright away. The installation crew worked diligently and completed the project right on schedule. We absolutely love our remodeled kitchen and will definitely recommend them to anyone looking for quality work.

This afternoon, I visited this kitchen and bath showroom in…read moreChino, and although it was a bit of a drive, it was absolutely worth it! From the moment I walked in, I was greeted warmly by a gentleman who, despite being busy with deliveries, took the time to guide me to a sales representative. There were a couple of people ready to assist, but I decided to work with Graciela. She was amazing! I came in with my pre-school level drawing, some rough measurements, and pictures, and she kindly helped turn my ideas into a professional cabinet design. Graciela was super friendly, patient, and incredibly helpful throughout the process. Since I was in a rush to beat traffic, she offered to text and email me the quotes, which I really appreciated. The prices were reasonable, and the selection they offer is impressive. I'm very happy with my experience and will definitely be coming back to complete my project. Thanks again.

This was our first stop in our kitchen remodeling journey, and unfortunately, the experience got…read moreoff to a bit of a disappointing start. The prices here looked promising, but the customer service really took away from the experience. The lady helping us seemed uninterested in assisting us. Whenever I had a question, her answers were very short and didn't make us feel like she was interested in helping. Eventually, I stopped asking questions because it was clear she wasn't really in the mood to provide good customer service. It was disappointing because it kind of killed the excitement and vibe we had going into the process of planning our new kitchen.

The crew from Artex was a pleasure to work with from the beginning to the end of our kitchen…read moreremodel. Michael truly went above and beyond with his craftsmanship and installation of our shiny new cabinets. They came up with clever ways to integrate parts of our kitchen soffit that couldn't be removed into the surrounding cabinetry and had great ideas on maximizing the usable space in the cabinet boxes. In the end everything fit together absolutely perfectly, in spite of the crooked walls in our 60's home, and we're truly grateful for their attention to detail. I regularly recommend them without hesitation to any friends and family who need custom cabinetry...and finally I got around to recommending them here on yelp :)

These people are easy to work with and very knowledgeable and creative. Serj and Chris went out of…read moretheir way to make sure the job didn't get held up by minor issues. They were able to present solutions quickly and confidently. The installation was exceptional........even other trade's people have remarked on how fine the installation was. I appreciated Ken's attention to detail and follow thru all the way thru the last minor issues. I highly recommend Artex and their team.

Soooo if you value wasting money, time, and effort then please yes shop here. Zero customer…read moreservice, business structure is not respectful to customers. It's only about the money here. You have been warned. Do not come here. Better luck at best buy, at least they have people to help. Update: Spoke with Mr. Ryan and he is a treasure. 100% listened to my concern and expressed the shared frustration of customer service not being met that day. Ryan shared changes have been made, and I will give them another shot on my next home project. Thank you Ryan.

Huge shout-out to Ryan for helping us navigate our kitchen appliance search! Remodeling is never…read moreeasy, but Ryan was an absolute breath of fresh air. He is incredibly knowledgeable about every brand and feature, but more importantly, he is just a very kind and patient person. He never left us hanging. He was always quick to return calls and went above and beyond to make sure we were taken care of. If you want someone who actually listens and follows through on their word, go see him!

I had a bad experience with floor decor I ordered a tile and…read morethe delivery supposed to be on 18 and today's is 20 no delivery call or email I called and talked with Will and instead of apologizing he told me i called to verify you address and someone hung up the phone You made me to fill out all info from email to delivery address and then no call no email Very bad service and he should not work for costomer service since he doesn't know how to behave Hopefully I'll get on Monday and not going back anymore

I was looking for tiles for a bathroom upgrade and arrived at the store just before closing. Even…read morethough it was close to closing time, Jamal took the time to walk me through the different tile options, explained the pros and cons of each, and helped me make the right selection. Jamal is knowledgeable about the products, customer-focused, and remained patient and calm despite the late hour. He made sure I got everything I needed, personally helped pick the tiles, and even assisted in bringing them to the front of the store. Thank you, Jamal, for providing such outstanding customer service. Floor & Decor is fortunate to have employees like you who genuinely care about helping customers.

My aunt spent over $6000 in landscaping over a 2 year project on the recommendation of Mike. When…read moreabout 5 of the plants didn't take(of the 50 or so purchased), she went back replace them(per the 1 year guarantee) and buy 10 additional plants. Mike decided talking down to her and belittled her by saying, "you must not know what you are doing", and "no one brings these back" was the correct course of action. Needless to say, this repulsive and indignant behavior by Mike has ended not only my Aunt's relationship with GreenThumb, but I feel obligated to tell everyone about this inexcusable incident. TL;DR - Belittling behavior from Mike ends mutli-thousand dollar relationship, permanently 2 stars for the quality of 90% of the plants, 0 stars for Mike.

Amazing customer service. I went in because I had a project…read morein mind. I had a money tree that needed some TLC. I didn't know what I needed and asked for help. The guys was not only knowledgeable but was also very kind to grab all the things I needed This nursery was large and filled with all types of plants you can think of. After heading home and completing my project. I was inspired to go get more things for the backyard. When I went the next day, I had a fruit plant in mind and was looking for it. When I couldn't find it myself, the staff guided me right to it and told me some pointers about treating them. The calamondin tree was the size of a small bush, had flowers already and some fruits. Price was only 69.99. I think it was a fair deal. Now I planted my fruit tree (I hope I don't kill it). It was very pleasant and will be going back there for all my green thumb needs.