The staff are super friendly and I was greeted by the employees when walking in. It's a convenient…read moreone stop shop. They have a huge variety of supplies for your DIY projects, gardening, bbqs, etc. I came in for a hole in the wall repair kit and they had a variety of options to choose from. There is plenty of parking available and the location is very clean and organized.

This is an awesome hardware store, everyone is super knowledgeable and helpful when I'm looking for…read moresomething for a household project. I always come here first before wandering forever in a big store with no help. Come in or call here first it's worth the service alone

I used to shop at Harbor Freight Tools all the time, but have been disappointed with many of their…read moreproducts my last few purchases. Today, I went into this location to purchase a corded hand drill. I actually located a couple on the return items table, which I thought looked pretty good. I contacted the employee and asked if these worked? I was told that she did not know. I then asked if I could plug it into the outlet to test it before I purchased it. The employee me that she would have to ask the manager. Apparently, after talking to the manager, I was told that I could not test it and that I could return it in five days if it didn't work. Who the hell wants to drive all the way back there in case this item did not work? The reason I was told is they were afraid of liability. I asked if the manager could plug it in and test it. I was told no. In fact, the manager never even came out to talk to me. What a screwed up way to do business. The customer service at this location absolutely was absolutely horrible as was the attitude of the employees. You can't plug this item into the wall just to tell me if it works? What a complete joke. I told the employee that I would be spending my money at a real tool store. I am done with this location. Their actions are completely shameful and higher management should absolutely do something to these employees, as they didn't give a complete shit whether to make a sale or not.

Let me start off with how horrible the customer service is here! I'm a pretty patient person but…read morewhen they have you on hold for 40+ minutes for a sku check it's pretty obnoxious. I feel like they expect you to forget about it and hang up. Within the time I was on hold I was able to just drive up see the same person who put me on hold (Genesi) just hang out at the front door. I asked for a manager to help me out and (Able) the manager was able to find it within 5 minutes. I told him the issue and he did not seem to care just left the dolly with my item on it at the front door for me to load up on my own. They need to know how to value their customers by at the very least help me load the item or simply offer a compensation. The fact that I was able to do all this on my own, be in and out and still be on hold makes me question the management team or people who train these associates. I would now truly just spend more at a competitors store to save my time than to be sitting around and forgotten about.

This review is strictly related to customer service in the Garden Area. I came this am (4/20) and I…read moreasked this female employee in the Garden Area where I may find this item I was looking for. But before I did that I'm one to smile and say "Good morning and excuse me" "where can I find this"? OMG-I was given "What! What do you need"! "That's in Aisle 14"...In a very rude and dismissive attitude. My parents raised me to be always respectful no matter how people treat you. So, I replied back to her and said "Thank you and have a wonderful day". Lady, need to relax, it's just a job. Not all customers who approach you are rude. I can say that because I've worked retailed and IK how it can be. Otherwise, I love this Lowe's because 99.9% of the time, I find what I'm looking for! Thanks LOWE's. Perhaps more training in customer service for some of your employees? Peace out!

I didn't know they sell activewear. Plus they have great flowers and stone selections. The garden…read morestaff are knowledgeable and helpful. Not sure why this store has low star ratings.

Always friendly and always available and willing to help out with questions and projects.read more

I needed to 27 pieces of wood cut for a home improvement project. I was referred to Builders…read moreSource by Home Depot. They gave me a great price and Quinn cut the pieces and marked the length on each plank for me. Everyone was very friendly and helpful! I won't hesitate to return.

This Home Depot is a little hidden but is actually a very clean one inside. I went in looking for…read moresome items for my garden and found some other things I was looking for too. A few employees did ask if I needed any help, so they are around at this location. Once I gather all my goods, I ended up in self checkout cause it's honestly just easier plus there were lines for a cashier, self checkout is faster too.

Well we needed to fix all three bathroom's stoppers in toilets!! My husband looked online and we…read morealso need to fix sliding door lock. Brian Stuart was up for the job He helped us locate everything we needed. We had the parts so he made sure we had correct sizes. He was happy to help and his personality is going to take him places The selection is vast but he knew exactly what to look for Thank you We came home and everything was fixed correctly!! Hurry get down there and fix those projects you been putting off It's so gratifying!!

Unfortunately, I'm starting to believe that one star review: the service we received was very…read moredisappointing. From the moment we entered, as Hispanics we felt as though we were being closely watched and followed throughout the store in a way that made us uncomfortable. We had no large bags or items with us--just a wallet--yet we were treated with a level of suspicion that did not seem warranted. At the same time, another customer (take a gander) in the store, who had a large backpack, which looked like it could fit an arsenal was able to shop freely without the same level of attention. The contrast in how we were treated was noticeable and concerning. Prior to visiting, I had already spoken with someone about purchasing a higher-priced item. However, due to the way we were treated during our visit, my husband and I decided not to move forward with the purchase. Instead, we chose to leave and spend our money elsewhere. We ended up going to a nearby business (Ss donuts) where we experienced welcoming and respectful service, which only highlighted the difference. I hope this feedback is taken seriously, as no customer should feel uncomfortable or singled out while simply trying to shop.

What a cool store! There is so much to see and everything is basically discounted from Amazon…read morepricing. They have stuff like pots/pans, Tupperware containers, car seats, car detailing products, electronics and much more. The products will change so there could be something new each time you visit. Fun fact, when you spend a certain dollar amount, there are products discounted even further you can choose from by the register. And the staff are all super friendly.

Thomas in the plant section is so Amazing!!! We purchased over $400.00 in flowers and he said to…read moremyself and 92 year old mother that he would put all the flowers in our car when we were ready... what excellent customer service! Especially because my mother had a walker. You have such a great staff and I can't thank you enough!

I wanted garage shelving for my new home. I went to Lowe's in Henderson Nevada off of Horrizon. I…read moreknew what I wanted. They didn't have it in store so I ordered it on the Lowe's app. Petty good prices I live in California and I am moving Thursday the 30th. When I ordered the shelves it said delivery on August 3rd. I was great. Since I had to go back to Cali it would be delivered when I move in. I received an email saying it was delivered . I called and they blamed it on me because I chose Fedx to deliver and not Lowe's. I said I did it from your App and that was the only option They are supposed to investigate because it never was delivered when they said it was and give me a refund. Yet I am out 336$ and no shelves and the price of what I wanted jumped up 180$ and when I asked to get same pricing, they said NO. Lowe's is right down the street I'm going to home depot now Lowe's has poor customer service and they blame you

such great dudes.10/10 customer service and will help with anything you got. highly recommend if…read moreyou need anything with welding.

Very friendly service, and helpful staff. Was able to get an Argon cylinder and some consumables at…read morea great price. Thanks, Nacho!

I never write reviews ever! I definitely expected more from a small store. Very rude employeesread more

Do you know how hard it is to find lye???? I need to cover the smell of a dead body and I need some…read moreasap......... lol .......... just kidding. Making homemade soap and Lye is very hard to find, most stores do not carry it due to the fact that it can be used for other purposes :0. Anywho, they had it and it was priced right so 5 stars for them.

Leslie in the Returns dept. is a little ROCK STAR! Clearly loves her job! Super friendly !…read moreExcellent customer service! Thank you for your kindness and great help young lady!

The service is terrible we ordered a Samsung fridge and got a Frigidaire delivered! When we went…read moreback to ask what went wrong, we got provided a number and told to call their costumer service. Honestly, it looks like nothing but teenagers taking on a job they don't know how to handle. I don't blame them but the company for not knowing any better. Go to Costco instead. Thats more than enough said.