Emailed 114 Auto Salvage on a Sunday to check into junking my vehicle with a blown engine. I was…read moreshocked to get a text message that same day, on a Sunday, letting me know they would gladly come out Monday to pick up the vehicle! Monday had a couple of hiccups, so the schedule didn't work, but first thing Tuesday they contacted me and the tow driver let me know exactly when he would arrive. Met with him, went through the paperwork, they took away the vehicle! Easiest transaction and very satisfied! THANKS! KJD, North Andover, MA

I needed tow today. Dave responded quickly to my email and arrived in 45 minutes. He was also…read moreprofessional and friendly. He also sent a picture of the car when he arrived at the garage.

From the owner: We pay cash for junk and unwanted vehicles We come to you at…read moreyour convenience We also do local towing and transport at reasonable rates.. Cashforclunkers junk car removal junk my car junk car Boston junk car buyers free junk car removal scrap cars wanted

Great service, super friendly and down to earth…read more They fixed what I thought was going to be an expensive problem (potentially damaged tires on an AWD car) with some stems, then when I later realized they were still leaking (more slowly this time), I took it back and they fixed it completely free because they'd missed it- the rims were leaking.

I've taken my 2019 Mazda CX5 here for the last three years. First just for inspections then…read morerecently did an oil change and just this week my check engine light. They are always so friendly and helpful and don't price gouge. I trust their recommendations and wouldn't go anywhere else in the area now.

All the business I have done with J and J auto from junking my to auto parts I have needed for what…read moreever I was working on

The owner with his employees worked together and lied to me about a automobile I bought from them…read more When I found out they sold it to me under false pretense the owner refused to take it back. Told me he would charge me his tow yard fee if I dropped it off to him. He claimed I needed to fix one issue with an automobile and he lied knowingly. After I got into details about all the issues with him that he lied about he told me to bring him to court ,literally a week before Christmas. Come to find out a week before he did it to another customer as well but the other one got his money back and he thinks he sharpened up to loopholes in the lemon law. Also he falsified the paperwork for his taxes DO NOT DO BUSINESS WITH THIS GUY. It's going to cost you money to take him to court

The folks at BMW Sudbury recently serviced my X2 - change out of oil and brake fluid. The team did…read morea great job. Fast service. I was greeted by several upon entering the dealership. Service was thoroughly explained by Pete.

I had an airbag recall replacement today and everything went well. However, the woman who you see…read moreto check in the car and who you see to check out the car is an absolutely unfriendly person and I don't know why. She borderlines on threatening. This dealership makes tons of money on service and the person who greets you and takes care of your business should be warm and friendly. If not, fire her.

So, so, so happy with the service at Acton Chrysler Dodge Jeep Ram. Recently my Jeep Grand…read moreCherokee has had a "Service Air Suspension" message come up on the dash. After reading through online Jeep forums, I was concerned that the dealership was going to recommend thousands of dollars in replacements for the compressor, distribution module, shocks, etc. To be honest, I had prepared myself for that possibility - and since this Jeep is my daily driver, I would have had to shell out the bucks, had they asked. My Service Advisor, Bart, was phenomenal. Courteous, friendly, honest - all the things you'd want. It turns out the problem was a simple control module that needed replacement and programming. The service was performed in under an hour, and my Jeep is driving like the day I pulled off the lot. ACDJR didn't try and upsell me on any unnecessary parts or services. They took care of the problem I came in with, and that was it. Some dealerships prey on peoples fears... these consummate professionals did none of that. I am so thankful for the way I was treated as a customer, and that will reflect in my patronage of this service department, for as long as I own my Jeep. Thank you Bart (and my technician Randall Partridge) for a fair, honest assessment of the problem, the speed at which the work was completed, and the confidence of a trusted partner for my future mechanical needs.

Extremely Concerning Service and Diagnostic Practices…read more I am writing this review to document a highly unsatisfactory and costly experience with Acton McGovern Jeep regarding my 2020 Jeep Wrangler Rubicon Recon (120,000 miles, consistently and meticulously maintained). In early November, I brought the vehicle in for diagnosis of a P0420 code. The dealership charged a $365 diagnostic fee, replaced an ignition coil (another $500), and reported that the engine checked out clean. The code was cleared, and I was told the issue was resolved. Within five days, the vehicle began misfiring, and a subsequent inspection revealed crosshatching in a cylinder and catastrophic, irreparable engine damage, due to coolant leaking through the head gasket and into the cylinder. Damage of this magnitude does not develop spontaneously in that timeframe, raising serious concerns that the initial diagnosis either missed or failed to investigate underlying causes. I was then without a functioning vehicle for four months due to the engine being on national backorder. No loaner vehicle or compensation of any kind was offered during this extended period. During the repair process, the assigned technician (Jeff) ordered over $2,000 in additional parts without my authorization. Only after elevating the matter to the service manager was I able to limit my payment to the originally quoted $12,000. It is troubling that such a significant unauthorized expense was initiated without consultation. Most concerning, after the engine replacement was completed, the original P0420 code reappeared--the same issue that prompted my initial visit. This strongly suggests that the dealership never addressed the underlying problem from the beginning, calling into question both the accuracy and thoroughness of their diagnostic procedures. The sequence of events points to negligence, which may have directly contributed to the engine failure and the resulting financial burden. Throughout this process, interactions with both Jeff (service technician) and Chris (service manager) were marked by dismissive, argumentative, and evasive communication, with consistent avoidance of accountability or clear explanations. In summary, my experience with Acton McGovern Jeep involved: * An initial diagnosis that failed to identify or investigate root causes * A catastrophic engine failure shortly after their service * Four months without a vehicle and no support * Unauthorized ordering of over $2,000 in extra parts * A final repair that still did not resolve the original issue Given the severity of the consequences and the lack of professionalism demonstrated, I cannot recommend this dealership.

The best and easiest website! Quick concise communication! Couldn't have gone smoother...read more

Responding promptly to my initial inquiry. Provided the day to pick up my car. That day, gave me…read morethe pickup time. Ramp truck driver arrived as expected and paid as expected. Would recommended them.

The worst car buying experience I have ever had. They told me it was a Prius V and that the car had…read moreleather seats. Neither of these were true. They told me the car would be detailed. It was not detailed and there were no floor mats. They lied to me, mislead me, and took advantage of my unfortunate circumstances. They appear to be part of the dealership but they are not. Do not buy a car from these people.

I just got home in my new-to-me Subaru and felt like I had to come right on Yelp to share my…read moreamazing experience at the Annex. I was very anxious about buying a car by myself for the first time but Andy was so incredibly welcoming, kind and patient. He took the time to talk me through everything (with jokes and laughs in between) so I never once felt pressured or rushed, nor did I get the pushy and dishonest car salesman vibes that you unfortunately get from a lot of places. Compared to nearly identical cars in the area, they gave me an unbelievably unbeatable price. I left feeling so excited knowing that I got a solid car at an amazing price, with everything taken care of. Thank you so much Andy! We'll surely be returning for our future cars to come!