I do not recommend purchasing a vehicle from Lahti's in Leominster MA. We purchased a new vehicle…read morefrom them May 2025 and have had poor service from the get go. There is no communication from them. We asked if needed a bank check or anything to complete the sale. No one got back to us. After the purchase they said they would call us when we can bring the jeep in for an inspection sticker. No one got back to us. We were told the registration would be sent to us. We have not received it still. We've called and emailed them to find out more information. No one got back to us. This dealership makes the process of buying a new car even more difficult than it has to be. I cannot recommend using them for any future car needs.

I've called multiple times and promised a call back to no avail. Where should I begin... I…read morepurchased a new jeep three months ago with a broken windshield that I mentioned multiple times and was told the manager would call me back... they didn't.... I also mentioned I never bought a vehicle without a packet with the copy of the loan agreement... which I still don't have. Furthermore, I never got a copy of the extra 35$ a month coverage I got through Lahtis as if I never even purchased anything... never in a million years would I purchase another vehicle from this place or recommend any of my friends or family! 50k and I get the old he haw!!

I just had an incredible experience at Christmas Motors. I called Dave up to ask if he would be…read moreinterested in buying my car, and he said that he'd be able to take a look at it today. I had a reasonable price in mind, and brought the car over to Christmas. Within about 15 minutes, I had a check in hand for my full asking price, and had a very nice time working with Dave. I'm not in the market for another car, but when I am, I will definitely come back!

Quick to perform inspections and service call back after identifying Nissan Versa problem…read more Great turn around of car repair.

Absolutely the nicest most conscientious owner you could imagine. Kind, accommodating to my…read morescheduling requests and very reasonably priced. I won't go anywhere else.

Quickest and easiest place to get an inspection sticker in the area. I won't go anywhere else!read more

We are lucky to have Acton Gas & Service with so many of assets we love in a service station:…read more* Full Service gas; * Low prices; * Easy access to air for tire pressure; * Open extended hours; * Superb routine & complex maintenance & repairs on both our Toyota sedan & Chevrolet SUV; * Fast State Inspection Service; * High quality services & products; * Pleasant & highly competent employee. Also Full Service means that attentive employees pump gas (in any weather), + any other needed services. We especially value also on-request checking & adding (if needed) Oil & Windshield Wiper Fluid. Plus! Acton Gas & Service is easy to reach, located conveniently at Junction of Route 27 & Routes 119/2A in Acton, across the street from CVS Plaza with entrance or exit from both routes. A stop-light at corner prevents chaos and manages traffic efficiently. Altogether exactly what we need!

Good prices. Free air (rare & much appreciated). Inspections are quick & honest. The mechanics…read morehave been helpful for a few minor issues - but I've never had any serious work done, so I can't comment.

Was a in interesting spot where I needed to get a new car on short notice for a new job. I first…read moretalked with Jimmy. He was helpful and assured that they could help me. He handed me of to sales rep, Kevin. Was very helpful. Tried hard to get me a good deal. Listened to what I was looking for. Helped get me quick turnaround. Good communication through the process. Second time buying here and would again

Buyjng my 2025 ram 1500 was a good experience. However the service department needs some fixing. I…read moredropped off my truckon Monday for a tuesday appointment on aug.25th advised the service writer i had to it back tuesday. Late Tuesday I called only to be told that it wasn't even in the building yet. Why bother to schedule a appointment at all. Very disappointed with the service dept. It's like 2 different companies sales and service. John Maloney

Bygones, whatever issue, as I had in the past, chalk it up to my immaturity and narcissism…read more Got very lucky today, my horn went out in my 24 Kia Sportage, which is a very good car, and the Norwood dealership is booking a week out, so I sent a note to these guys and then came in on a Monday morning, always busy I'm sure, and they were nice and also were able to fit me in, finishing up my car by 2:30 PM, with a smile! Kevin gave me a nice ride and shared his photography skills, And Nick could not have been more professional or helpful. Also got to say hello to Ken, from whom I bought a car a while ago, and it may be time for another one. Great dealership, there aren't enough of these!

I had an excellent experience at this dealership. I was getting three recalls taken care of. They…read morewere the only nearby dealership that could promise me same day service. They called the day before to go over everything. They had promised me if I dropped it off at 9 AM, they would have it ready by 5/5:30 PM. I dropped it off at 9:40, and they called me that they were done at 1:35! They did everything for free and even did a multipoint inspection for free. When they found stuff that needed to be taken care of, they were happy for me to pick the car up instead of having it done there. They didn't pressure me or swindle me or try to get money out of me. They just did good work quickly and efficiently! I would go there again in an instant if I needed something!

These guys rock…read more They were recommended to my wife by a coworker, and we decided to give them a try. I had a quote for work on my Subaru that came in at over $1400 from the dealer; MJ did the work for 900 and did it well. We have had them maintain my wife's 99 Explorer and my 02 Subaru for many years (Until the Explorer rusted out (at 1778,000 miles) and the Subaru got totaled in an accident (at 169,000 miles). Mike & Jimmy were always honest with us about what the vehicles needed, their prices were fair, and they kept the vehicles running in top shape for a good long time. When the Explorer was rusting out, Jimmy called me and told me that before he started doing the big scheduled maintenance I'd brought it in for, he wanted to let me know what else the truck would need. After hearing the list of what was wrong, I asked him what would need to be done to keep the truck running safely while we looked for a new car - he saved us a BUNCH that way, and he kept my wife safe (All he did was to fix the serpentine belt (that was ready to go) and a nearly rusted out brake line). One time I had to have my Subaru's front axles replaced. When I got it back, there was a vibration in the front end. They took the car back in and replaced them again - no charge. But it still vibrated. They took it in again and tried a different brand of replacement axles - and THAT solved the problem - they had been given bad parts by their vendor. BUT... they fixed the problem - at no charge - because these guys stand by their work. Now that I'm looking for a replacement car, and looking at used cars, I brought the cars I was looking at to them to have them checked out - they've kept me from making one bad mistake, they are helping me get out of another one (I DIDN'T have them check one out until after I'd bought it - and their repair quote is helping me invoke the Lemon Aid Law and return the junker) and the third vehicle they looked at, they found four things I'd missed... and the dealer is fixing them before I buy it. Sure, it cost me a few bucks to have them check it over... but it was worth it, and I wish I'd taken the second car to them first, too. My "new" car will be being maintained here at MJ, too - when you've found a great local shop, you stick with it. These guys are honest, competent mechanics and they do damned good work. If your mechanic doesn't seem to be able to get it right, or you're tired of paying dealer rates - give MJ a try. You will NOT be sorry.

My girlfriend went back again to get some exhaust work and her transmission oil changed. They were…read moreable to fit her quickly into their schedule. They called and discussed the work they would do prior to starting anything. And when the work was done, the price was very fair. They also had some other work they would recommend but were not pushy about getting it done. Overall, very fair honest reliable mechanics.

On July 7th, 2024, I had my 2023 Cadillac Escalade (approximately 17,000 miles) towed to Long…read moreCadillac due to a check engine light and misfiring. The following morning, I went to the dealership to obtain a loaner vehicle. Later that week, I was informed my vehicle was ready for pickup. When I arrived on July 14th, I unlocked the vehicle using my app and immediately received an alert notifying me of a safety recall. I returned to the service department, where I was informed there was a recall involving the engine. Because it was the end of the day, testing could not be performed until the following morning. On July 15th, I was notified that my Escalade had failed the recall inspection and required a complete engine replacement. Understandably, I was extremely disappointed that such a new, low-mileage vehicle needed an engine replacement. Although upset with General Motors, I continued to cooperate with the dealership in good faith and was told the process would take 2-3 weeks. By August 14th, I was informed that the replacement was complete and was asked to allow a technician to test drive the vehicle overnight to ensure proper operation. I agreed, and on August 15th I was told the vehicle was ready for pickup. When I arrived on August 18th to collect my Escalade, I immediately observed new body damage on multiple areas of the vehicle that was not present when I dropped it off. The dealership had failed to notify me of any incident. Out of concern that accepting the vehicle would shift liability onto me, I refused to take delivery and left it on their lot, continuing in the loaner vehicle. The following day, I contacted the dealership and provided photo and video documentation of the damage. I also obtained an independent estimate from my preferred body shop and forwarded this to the service manager. I was then told the dealership would only authorize repairs if done in-house. I politely declined and requested either reimbursement for the independent repair or the dealership's insurance information so I could file a claim. Shortly afterward, I received a phone call from Scott Barry, identifying himself as the owner/president of Long Cadillac. His behavior was hostile, dismissive, and unprofessional. He referred to me as a "disgruntled customer," accused me of attempting fraud, and refused to provide his insurance information, stating that his deductible was $5,000 and that he would not involve his insurer. He told me my only options were to allow Long Cadillac to repair my vehicle in-house or "take him to court." Mr. Barry also issued an intimidating remark regarding the loaner vehicle. He warned me that if I did not return the loaner during business hours and in "satisfactory condition," there would be issues. He went on to say that five years ago, in a similar situation, he reported a customer's loaner vehicle as stolen, which resulted in that customer being held at gunpoint. He relayed this story to me in a manner that was clearly intended to threaten and intimidate me, which I found extremely inappropriate and unprofessional. I made it clear that I only wanted my vehicle restored properly, either by my trusted body shop or another certified GM body shop. I even offered to obtain multiple estimates to demonstrate reasonableness. Mr. Barry refused, told me I was not the type of customer he wanted to deal with, and stated that Long Cadillac would no longer service me. He further admitted that "touch-up work" had already been performed on my vehicle without my consent, and that he intended to deduct that value from any settlement. The attempted repair was incomplete, obvious, and not in line with manufacturer standards. Throughout this ordeal, I have felt disrespected, belittled, intimidated, and discriminated against. My concerns have been dismissed despite clear evidence that my vehicle was returned to me in a damaged condition while in the dealership's care. I have maintained professionalism, provided documentation, and acted in good faith. All I have asked for is a fair resolution which Mr Barry cheated me out of. Please take your vehicles elsewhere do not use this dealership, they do not treat there customers with respect

Mistake No.1 I bought my 22 Xt6 from Automax in Framingham. 10-10-25 it was towed to Long Cadillac…read morefor a transmission loss. 10-24-25 I finally got it back with little communication from Brian in the service department. After I got it back something still wasn't right with the repair. 11-10-25 the vehicle broke down as soon as I as I left my driveway. Im beyond upset! They had 2 weeks and still I have problems. I'll never deal with this place again!!!!!