JUNE 2025- I have been bringing 3 vehicles to S&J for over 4 yrs and am noticing their work is going downhill and the price for work on these vehicles is always $900+. Every time we go in for something simple, it's something that requires a "scan" which is an extra charge then it always an expensive sensor or gasket ( always something near the engine) then after the so called issues are repaired, we hear noises that were never heard and have difficulties with the vehicle in less than 3 weeks. Ramon is friendly but a SCAM ARTIST. DON'T TRUST THIS SHOP. WILL NOR BE RETURNING OR REFERRING EVER AGAIN. THE LOCATION HAS A TINY PARKING LOT AND IN A HORRIBLE LOCATION ON A HIGH VOLUME STREET. VERY DIFFICULT TO GET IN AND OUT AT CERTAIN TIMES OF THE DAY. read more

We came from Texas and our AC stopped working unexpectedly. We called and they said they would try to attend the issue immediately and they sure did! We were in and out within an hour. The service was quick, reasonable priced and the staff were super friendly and I would highly recommend this shop. read more

I am so thankful to this place! It was a blessing, since I had a horrible experience with Carl Black Chevrolet. The person that helped me was fluent in English and Spanish, which helped me since my dad speaks Spanish. read more

Don't take your car if you have a European car because I had my timing belt done and ever since the engine light has been on. When I took it back I was told the the sensor needed replacing which they didn't want to fool with. I went there because they are open on Saturdays which is more convenient due to working on the weekend! Take your car their for minor needs like oil changes. Neither the less the owner is a cool guy. Also the only mechanic they have for foreign cars is there during the week. read more

It appears that we will need to take S&J to General Sessions Court, as the most recent attempt to contact them (Certified Letter via USPS) was REFUSED by S&J and they will not communicate. We have used S&J for several repairs on our vehicles, all with satisfactory results. However, there have been numerous issues with the most recent repair work that we had used S&J for our 2007 Chrysler Sebring, to which we are requesting an amicable resolution, as currently, because of the work done by S&J, the Sebring is currently unsafe to drive, as the Airbag System is non-functioning. S&J used an incorrect part (3x) for the blendor which is an incompatible part according to Nashville Chrysler Dodge Jeep Ram. They also damaged the passenger airbag squibs under the passenger seat when they repaired the heater core. We took the vehicle back 3x. They simply cleared the airbag codes on the car and the blendor is still incorrect. We have attempted to resolve this with S&J, however, we are no longer confident in their ability to correctly repair the vehicle, and S&J and the owner Ramon Arellano are refusing to communicate and simply said "we will see you in court". I will update this as the process goes along, but at this time, the only resolution we are left with is to file suit in Davidson County General Sessions Court. We have also filed complaints with the Davidson County Better Business Bureau as well as the Tennessee Consumer Protection Agency. read more

I had to take S&J Complete Auto to General Sessions and a judgement was ruled in my favor for over $2000 of mechanical work that eventually failed after having my vehicle for over two weeks (the 2nd time). After two days, the initial repair the main oil seal still profusely leaked. Cost $1902. Returned said it was not the main oil seal but the oil pan gasket. Cost $389. Two days later oil was leaking under Yukon. Called and text photo of leak. Took vehicle to Beaman GMC Service Center and was informed that the main oil seal AND oil pan gasket needed replacement. Beaman informed me that the previous repairs were improperly sealed and saved me the parts showing the aluminum housing assembly for the main seal was not smoothly cut to install the seal and the oil pan gasket seal was not set correctly. Cost to Beaman GMC for the same repairs $2424.65 This doesn't include $613 I paid Enterprise to rent a car for the 2 1/2 weeks while my vehicle was at S&J Complete Auto. No call or response from S&J Complete Auto until I filed to sue and sheriff served papers. Note, Beaman GMC Service Manager appeared in court and testified under oath. Now three weeks, after court, and judgement was ruled in my favor for Owner Ramon Arellano to refund my money, the owner Mr. Arellano wants to return to court and is claiming under oath via an Affidavit that he works for a tire shop, does not have another source of income, no assets AND wants to pay $200 per month on a judgement $2750 (including court fees). Instead of owning up to his error and being a honest business owner with integrity, Mr. Arellano wants to take money and be dishonest...not good! As a customer, when S&J Complete Auto contacted me to inform me that my Yukon Denali was ready, I didn't ask Mr. Arellano can I pay in installments, complete an Affidavit listing my dependents, indicating I do not have any assets and listed my monthly expenses etc. I paid S&J Complete Auto with NO issues everytime I was informed my vehicle was ready. Now, Mr. Arellano wants to appear in court, be dishonest, appear to be the victim instead of just refunding my money. As I stated, to Mr. Arellano after winning the judgement, I am not out to purposely harm or discredit you or your business. I paid you $2389 for quality service and on top of that paid $2434.65 to Beaman GMC Service Center for the same work that should have been done correctly from the beginning...that simple without all the drama! Mr. Arellano, "Who is the victim here?" Just do the right thing and stop all the drama. Karma is does eventually find its rightful owner. God Bless you and see you again in court. read more

S & J Complete Auto Service - Main oil seal leak and oil pan gasket that was never properly repaired. - Auto Repair Near Me - Nashville, Tennessee

Great Service! My water pump broke on the freeway, and I was referred to them by a friend. They were extremely reasonable pricewise, and not only repaired my car, but had to go pick up a part to do so. They explained everything to me, even showing me the old part. I highly recommend them. read more

These guys are great. I have been taking my car here for about seven or eight years. They always treat me right. Great pricing. Great customer service. I would recommend. read more

I've been coming here at least 10 years and I'm very satisfied with the services and prices. Everyone here is very responsive to my questions and concerns. It's hard to find an auto repair shop you trust so I'm grateful my brother recommended S&J. Now other family members take their cars here as well and feel the same way. I also want to say no business is perfect but that's when you really see the kind of people you're dealing with. S&J responds promptly and works hard to respond to any issues that come up. That's why I keep coming back and keep recommending them to others read more

I'm completely disappointed in the level of service I received here today. I typically bring all my cars here for repairs and it's normally a pretty cool experience. Today I had an 11am appointment. I arrived a few mins before. I was supposed to get an alignment done and I asked for a balance as well which wasn't apart of the initial appointment. I was told the appointment would be about an hour long and here I am four hours later still sitting here. He comes out trying to sound all fancy saying it's a sensor something or another had to be aligned as well. Not only did the price go up but me being me I called the dealership and they explained the steering positioning sensor is not apart of the aligning process for my car. Which is mighty strange because the gentleman her made it seem like it was required and made sure I knew it was extra in cost. I will never be back here again. Ever and I recommend others to not visit here either because if u like me and do not know about cars they will fast talk you and get over on you so quick. read more