Great people & great service! We have purchased our last 3 vehicles from this dealership. Anytime…read morewe have had to have repairs or oil changes, they are always on the ball with the customer service.

Closed new owner won't except any of the warranties from Zach Ford. They have left us on a empty…read moretree.

We purchased the vehicle after a VERY long day at this dealership on January 2, 2021. I saw some…read moretable tents on desks at the dealership that talked about the "Zecksperience." I read several 5-star reviews on Google, and wondering what we did to deserve such terrible customer service. Despite having picked out a single vehicle to drive ahead of time and setting an appointment, it took nearly SIX hours to get through the process. This is on top of a 2.5 hour drive each direction from Dallas. I set an appointment for 12:30pm on Saturday. My son and I left home at 10am and reached the dealership at 12:30pm. When we went in, there were several people in a waiting area, and a few people milling around, and it was not clear who was on staff. My son and I stood in the lobby area for at least 10 minutes without anyone acknowledging us. A couple came in a side door, moved in front of us and Nick (who ended up being our salesperson) stood up and greeted them. They said they wanted to look at a truck and he took them straight to his desk. If you don't have a greeter, you should invest in a "take a number" machine, online check-in or sign-in sheet. Another gentleman came by a few minutes later and asked if anyone was helping us. I said no and that I wasn't sure who to talk to, but that we had an appointment to look at the truck. He had us sit with "Allie" who said she couldn't really help us but she could get us keys. Dave, who said he was the General Sales Manager, then took our insurance info and a copy of my son's license. Allie and Dave were both very friendly, and Dave apologized for the lengthy wait. But at this point, nobody was helping us. We took the truck out for a drive, then walked around the lot and looked at several other trucks. by this time, it's pushing 2:30-2:45pm and we have yet to speak with a salesperson - even though we had an appointment. We finally went back inside and told Dave that we needed to speak with someone. Eventually, Nick came out to talk to us. Nick was friendly but, to be honest, could not answer many questions about the truck. There was a "whine" coming from the truck we purchased and Nick tried to start a couple of other trucks to see if it was normal. The sound was not there in other trucks, but my son, who is a mechanic with Park Place Jaguar/Land Rover in Dallas, felt confident that it is a vacuum leak and would not be a major issue to correct. We made the decision to purchase the truck and went with Nick to start filling out paperwork, at around 3:45pm. I have a picture of my son about midway, taken at 3:54pm. Then we were told we would need to wait for the finance guy. We were told that the finance guy was with someone, but we were next. He finally finished with them, then took back two men who were behind us! I went to ask Dave what was going on. He said it was a cash deal and would take 5 minutes, but it was much longer than that. We finally were taken back at 5:45pm, a full two hours after we filled out paperwork, and more than 5 hours after we arrived. We finally wrapped up at 6:20pm. While Dave acknowledged our wait, I don't know that he realized how long we were actually there. 12:30pm to 6:20pm to buy a vehicle we had already picked out is excessive. He did make sure there was a full tank of gas in the truck, which was appreciated, but I was surprised that this isn't the norm at this dealership. While we were at Nick's desk late in the day, he asked if anyone had explained the "Zecksperience" and that this was something that they normally talk about first thing. He focused on wanting good reviews for word-of-mouth advertising, and that there was no negotiating. Honestly, the $499 admin fee was a big rub for me, only because of the terrible service we received. The website goes into great detail about how the Zecksperience saves me time... https://www.zeckfordokc.com/zecksperience/ ... This all sounds great, but this was not at all our experience. Quite the opposite. Also, I had to order replacement keys for the locking lugs. Nick and Dave committed to getting this taken care of, which is in writing, but to date, they haven't sent me a check for $38. (And some friendly advice... Nick should dress the part of a professional. The casual shorts and headband did not represent Zeck well.) Buying a car is always stressful, but when you drive off the lot, you should be happy and excited about your new purchase. Our experience yesterday sucked all the joy out of the experience and we were just thankful to be leaving. Leaving a car dealership in a foul mood in your new vehicle is just wrong. I tried to contact some people in corporate, but never heard anything. I will say that Whitney, the internet manager, is AWESOME and was very apologetic. I wanted to like Zeck, but at this point, I would recommend you go elsewhere until these amateurs figure things out.

Great job Micah! Buying a car was fast and easy. We weren't pressured and you sold us a car anyway…read morebecause you gave us a good value.

From the owner: Here at Good Guys Auto Group, we strive to give our customers The BEST car buying experience…read morepossible! We know you have many options on buying a car. We want to be your GO TO GUYS! We have over 30 Years Experience! GIVE US A CALL 405-604-8926

Warning - Dishonest person…read more Stay away from this seller. He attempted to sell me a car with a salvage title while claiming it had a clean title. Be extremely cautious--all his cars come from insurance auctions. He is also extremely rude and unprofessional--one of the worst interactions I've ever had, he will RUSH YOU TO BUY. DO NOT BUY FROM HIM. He is misleading and dishonest.

NADA values the vehicle I bought at approx $5100. Due to my desperation, the dealer took advantage…read moreand charged me $7000. I am unable to reach the dealer to obtain additional information about the vehicle post-purchase. I will not send friends/family to this dealer as a first option. I will not aggressively steer buyers away, but I wont give a glowing recommendation either.

Incredible experience and it felt like they really cared about my time there. I will come back for…read moremy next truck

I rarely write reviews, but my experience with Seth Wadley was so frustrating that I feel obligated…read moreto warn others. I went in after being told over the phone that a specific car was available and within my budget. I made it very clear I was only interested if the information was accurate--they assured me it was. When I arrived, surprise: the car "just sold," and they tried to upsell me on a more expensive vehicle. Classic bait-and-switch. To make things worse, they acted like this was a totally normal and acceptable practice. Not only did they waste my time, but they also showed no remorse for misleading me. Trust is everything when making a big purchase like a car, and unfortunately, this dealership proved they don't deserve any. I highly recommend looking elsewhere if you value honesty and transparency. This place lost my business permanently

Do not buy a car from this dealership. They are dishonest…read moreand sell junk, with astronomical financing and do not stand by their products. Most of the salesman are only trying to make a commission and care less about the customer.

5 stars again to Ferguson GMC and my salesman Brandon Philbin. They found me a 2026 Sierra AT4X in…read morewhite with the AEV off road package and got it delivered. Beautiful truck, great customer service on my trade and the best part is that I was in and out in about an hour and a half. Picked up the truck next morning. Second truck I've bought from these guys. won't go anywhere else.