FIVE STAR Service all the way....! Look, a phone is a phone, especially in today's VOIP technology world. But, when you are in desperate need to speak to a human, you want a phone provider that will answer your call and handle your problem in real time! With S & W Communications that is exactly what you get. Steve and his team have been wonderful from my very first phone call. I own a very busy service business, so if I have no phones, I have no business. I was so frustrated with the phone system I had, I did not care about the cost. (shhh...our secret) I needed help! The transition was so smooth, not a beat was missed. Karen was and is phenomenal! I highly recommend this phone service. Looking forward to growing my business with S & W communications. read more

Honest and good work. They came out quick and helped out with a system we had no idea about. Will definitely call them again and recommend them to others. Thanks! read more

A few days ago I started to have issues with my phone, started experiencing popping and crackling. I don't use my landline that often but still need to because I live in the hills and sometimes can't get cell service! And I think my cable line were messed up as well we get a lot of pests up here, so I called a company I found on my fb Group where this company was referred to me S + W they came out fixed everything price was very reasonable and my problem was fixed in no time. Me problem seems to be Rats are eating my lines! I would recommend them to all. They are true professionals. read more

Hi everyone the Keep it Real guy lets get after it! I have been going to see Steve at this establishment for many years, I manage a medical office in Encino. They have always always had everything we wanted a huge selection of different types of telephones and systems, a business no like no other!! Its truly a one of a kind. The service is warm, friendly, and expert advice what more can you ask for?? This very unique business will have parts, no more on line buying, and get the wrong thing! Steve will tell you what you need, and you walk out with it right then and there! From handsets, and telephone line cords different length's to go into your phone jacks! So for home or business this is your go to!! Now with retailers closed like Frys, Radio Shack, now you have Steve so there is nothing to worry about, also they can fix anything! 5 stars across the board. Inventory, and service. Keeping it Real!! JR. read more

S & W Communication is very responsive and they know their phone stuff! We have an old Panasonic phone system in our office and it has been challenging finding a company that knows our system. Lucky for us, a couple of the techs at S & W are the go-to guys for Panasonic questions. read more

We contracted S&W to install the cabling for our new office installation. They did an AWESOME job. Their technicians were super friendly, clean, and efficient. For a job of our size there's always a need for innovation when plans don't precisely correlate to the actual site. In those situations they would reach out, make recommendations, and innovate on the fly as required. We could not be more happy with their work and highly recommend this firm to any who need quality cabling. read more

S & W Communications - Hector and Mark proudly standing next to an awesome installation in our tech room! - Telecommunications Near Me - Van Nuys, California

As a Managed Services Provider, we need a good, reliable company to provide Internet circuits, phone systems, and computer/telephone wiring for our clients in the greater LA Area. We have been working with Steve & Karen of S&W for almost 10 years, and have done many, many successful projects with them in all three areas. They show up when they say they will show, get the job done correctly, and make us look good for having referred them. Their teams are always friendly, polite, and knowledgeable. If there are any issues, they addressed promptly and with no fuss. This may sound trite, but S&W will work to exceed your expectations! I have no hesitation recommending them! read more

S & W has been both my Phone and Voicemail as well as my Data-Cabling vendor for about 20-years. They amaze me with their ability to get the jobs I need done On-time...Every-time. I have referred S & W to many of my colleagues and clients and have always heard positive responses in return. With something as important as the phones, I am so glad to have S & W as my trusted advisor and vendor. JV read more

I can't even count the number of times that S&W has helped our firm just since the start of the pandemic. From forwarding our calls to allow us to work remotely, to rebuilding our voicemail system after our servers were hacked, I honestly don't know what we would have done without them. While everyone has been helpful, I am especially grateful to Karen, who has gone above and beyond to make sure we are satisfied with our service. Thank you! read more

They fixed an outdated phone system we have that's been giving us trouble. They came out the SAME day and fixed the issue in an hour or so. Professional, fast, and dependable! They are our new phones guys. Thanks! HIGHLY recommend. read more

Good communication, pricing, planning, team, and professionalism. The quality of work was excellent. Can't recommend this company enough. Wish I had another job in that area because it doesn't get much better than this. Would absolutely use them again. read more

We are a small business but we needed to set up a new phone as the one we had wasn't working properly. I reached out and Steve, was extremely helpful! Very knowledgeable about what we needed. He recommended I try a few different ways to find out the root of the problem, and saved us from having to send someone out for just an easy fix. I would def recommend them to anyone with any of your business/phone needs. read more

S & W has been handling our business phone needs for over 10 years. We purchased our phone system from them and have them service and replace as well. Whenever we have a problem they are at our door in no time to resolve it for us. They are knowledgeable and their prices are reasonable. I would definitely refer them to anyone. read more

S&W Communications is the prime example of GREAT CUSTOMER SERVICE! Not only are their phone systems top notch, but anytime you have a question or problem they are always there to help out! I've had my phone system now for over 6 years and I will always recommend S&W Communications to my clients and friends. Thank you Steve for making our job easier! read more

Steve and his crew have installed a complete phone system at my office. It included four phone lines, one fax line and also a recording device. They provided a fair estimate that included new technology phones. They did exactly what they said they would for the dollar amount agreed. Isn't that all a customer wants? Well, that's exactly what I look for as a consumer. I will definitely recommend S & W to everyone I know!! read more

Several years ago the helpful folks at S & W helped out with my business' old phone system because we weren't able afford an upgrade. S & W did such a good job resuscitating my phone system that I had them wire my new office's internet lines. They got the job done efficiently and cleaned up after all the drilling was done. This is how all service should be done. read more

I've been a satisfied customer for over 25 years. Steve and his crew are equipping my new office with state-of-the art technology and impeccable service. read more

I was very pleased with the excellent service and knowledge at S&W Communications. They installed a very nice Panasonic Phone system for my business and home. In my home I had trouble hearing the doorbell when it rang. They suggested that we wire the doorbell to my new phone system. Now I can ask who is at the door and if I choose not to answer I can tell them so. The quality of the work when they installed the phone system was perfect! Quick and easy. And when I had questions on how to do something, (I had a lot of them!) they were always there for me! When I cut a phone wire in the garage, they came out quickly and fixed it! And to make this even better, the price was very competitive! Service, Quality and Price, A home run! Thanks S&W Communications! read more

I contacted S&W for an estimate. Spoke with sales person Karen. Gave her all the info she requested and waited a week. No response so I called back and she apologized that she misplaced/lost my contact info. Gave her the info again. Another week has gone by and no response. If you dont want my business, please let me know. Thanks for wasting 2 weeks of my time. For a communication company, horrible communication. read more

Seriously the best in the business. I've worked in Educational technology for 15 years and dealing with tech vendors is the worst. Not S&W! They're affordable, friendly and experts in their field. I feel completely comfortable with them and trust their advice. We've had them do two jobs for our school now and they've exceeded my expectations. I can't wait to work with them on our new school building and do data/phone right the first time (instead of all of this retro-fitting)! Thank you Steve and Co. read more

Top Notch Company. Trust other Yelpers on this one. After doing my homework about phone systems S&W came highly recommended for my business. Karen took care of us and her knowledge about phone systems was amazing. I am usually one to do it myself but I am sure glad that I didn't take that route on this project. Karen dealt with the phone company, which she helped me to find, found a phone system that works great for my office, handled installation with the companies great staff of technicians, and didn't miss one detail. She made sure that our phone's buttons all have labels and made different labels for different phones as necessary. Karen had a solution for any imaginable problem that I had come up with. On installation day we didn't miss a call. Karen personally recorded the greetings for our answering machines, which work great. These days it is challenging to provide competitive service at a great price, and many companies advertise that they can offer just this. Take my word for it S&W offers Fantastic service at an Amazing price. Conclusion: I am saving a lot of Money because S&W Communication's effort to stay within my tight budget, and I have a new phone system that I am extremely proud of! If you read this review and still have any concerns about using S&W Communications please contact me personally (the company will give you my info) and I will tell you over my great new phones why they are THE BEST! Thank you Karen and S&W communicaions!! read more

Great business phone system. we have been a client since 1999. Steve has been great to work with. Thanks, Dr Stewart DDS read more

I'd like to highly recommend S & W Communications. I moved my cabinet shop and needed his assistance in setting up our lines with a bell system. Steve came over and viewed the project and scheduled his installer to come by the next day. I feel they handled everything very professionally, quickly and competitively. I don't look forward to moving again but am not at all hesitant on recommending them for their services. In fact, I'm forwarding his contact information to the company moving into my old location if they need similar service. read more

I must be the exception in this case. Although S&W was initially helpful, they have completely dropped the ball on me several times. I initially contacted them last winter to help remove a commercial phone system installed in my new home. They did that fine (that's why they got more than one star). However, I also needed them to help me with a new doorbell/entry intercom system. This is there the problems started. While they would be helpful on the phone, communication was very erratic, and, in fact, months would go by with no communication whatsoever. So much time passed between calls that when the tech finally came back to my house to install the intercom, he had forgotten what type of intercom I required. He brought the wrong one. It's been a month since that guy showed up, and there has been radio silence since then. Maybe these guys are just doing so well that they can afford to not care about smaller jobs. I finally heard from Steve, the owner of S&W. I appreciate his input, although it took a LONG time for him to get back to me. Trying to get a doorbell/gate system compatible with pre-existing wiring has been more frustrtating than I could have ever imagined. read more

Karen was incredibly responsive, informative and delivered exactly what I needed in record time. Love the new phones. Thank you!

great customer service - state of the art systems at a reasonable cost