S &amp; W Sports

(10 reviews)

•$$$$

I have nothing but great things to say about Fire on the Mountain. A year ago, I went into the shop…read morelooking for skis, knowing nothing about what I should be looking for. I was new to skiing, so I just wanted to get some gear where I could continue to build my confidence on the slopes. One of the employees asked me all of the right questions without being judgmental or condescending. He asked me what my skill level was, the price I would like to overall pay, etc. With that, he brought out some boots and they fit perfectly and comfortably. He then showed me some skis that would be good for my height...and with that I left only paying $800 for boots, skis and bindings. Each step of the way, the employee kept making it clear that he wasn't intending to sell me anything, and that he would understand if I wanted to shop around elsewhere. Again, this set me at ease knowing that he was providing me with non-pressured service. Since then, I have returned to Fire on the Mountain to service my skis regularly. Recently, I brought my skis to get serviced, and I asked them about my boot, which had a buckle that was bending. They quickly offered to fix it, and when I went to pick it up, they completely fixed the boot and added a double screw to ensure that it was fastened in. As previously stated, I have nothing but great things to say. If you are looking for ski or snowboard gear in a nonintrusive environment, I highly recommend Fire on the Mountain! Their employees and customer service is unlike any other.

New to the area, and my son wants to start snowboarding. He got a hand-me-down board from his…read morecousin but needed to be set up with boots, helmet, goggles. The young man helping us out was very knowledgeable, and super helpful. He helped us find an affordable pair of used boots that were in great shape, and worked with us to pick out a helmet and goggles. The whole time he shared a ton of information drawing on his own experience. We were lucky that we walked in when it was quiet, and he was able to devote a big chunk of time and attention to us. By the time we were finished the place felt packed and the staff was bouncing around, but still seemed to try and offer a great experience to all of their customers. I will definitely go back when we need more gear.

Exit 28 Ski & Snowboard Rentals

(13 reviews)

10/10 experience! Reached out in advance for rentals for 7 and when we arrived everything was ready…read moreto try on. Gear was great and very reasonably priced. Will absolutely rent from here in the future!

Fast service. So much cheaper than renting at Waterville valley. Easy easy! Definitely rent here.read more

Ski Works

(6 reviews)

We recently had a garage fire and unfortunately lost the skis that we had rented from ski Works. We…read morewent back to ski Works to pay for them and the owner only charge us his cost. This generous owner thought of his community first. We'll be back next year. Thank you so much.

Two stars only because the gentleman to whom I was referred was kind & informative. However upon…read moreentering, I immediately inquired about the seasonal rentals (I'm from the south & not ski savvy) & was "greeted" by a most condescending and ill mannered woman. Thinking that I may have misinterpreted her behavior, I attempted to ask another question about snowboard seasonal rental rates & policies and she referred me to the man who saved this review from 1 star. However as kind as he was, I will not be a patron of this retailer. What I have learned is that there is too much competition in this area to spend my money at this particular shop.

Mountain Dogs Alpine Outfitters

4.9

(11 reviews)

Been going there for about 8 years, I buy gear for myself, my wife and my 2 grandchildren. Not rich…read moreso I need to get good deals. Mike has always been great especially with the kids and you'll always leave feeling like you did well. Also, I'd rather support a small business anytime.

My wife and I went here last week to get some ski equipment. We thought it may be overpriced as it…read moreis a smaller shop. This was definitely not the case, the items we purchased were very well priced and they had a great selection. The staff were also very friendly and knowledgeable. Going to go back and pick up a few more things. One more thing, you can sign up for ski trips that they organize.

Proctor Ski & Board

4.2

(34 reviews)

Leased season skis for kids. $150 for the season seems fair. Other places charge less…read more But they charge extra for poles. Not that kids really need it but why charge extra for poles.

tl;dr great selection and great service…read more Came here for the indigenous people day sale. I had been wanting to get ski boots for a while but was a little shy as a new skier and had no idea what I was looking for. So lucky to have Caleb help me out. He was super knowledgeable with the in store selection as well as areas to look for. He was so patient and spent about an hour with me finding the exact fit and allowing me to really feel the boot out and making small tweaks to ensure the best fit. He did mention that Proctor does allow you to bring back boots for refitting within the first year. While I hope I won't need to come back for adjustments, makes me more confident in my purchase. Look forward to taking these boots out for a test run soon!

Zimmermanns Skis Boards and More

(30 reviews)

Scott was amazing!! Came from California to get my husband boots & skis!!…read moreGreat experience!!

My husband and I went on Jan 16th, 2021. We were welcomed by lots of staff and we felt safe as all…read morestaff were wearing masks. We had Scott help us with fitting my husband for new ski boots. He was professional and so nice! We would recommend this place for all your ski accessories. Thank you Lisa B

Norm's Ski & Bike Shop

4.3

(16 reviews)

Several bike and wheel repair visits under my belt here. Very good, informative, kind staff even…read morewhen busy. Repairs might be a bit pricey, but you know they're being done right, with a comprehensive explanation of what and why.

Purchased a pair of e-bikes this month! John and the staff were very helpful in determining which…read morebrand and model of bike would best fit our lifestyle & fun style! Ended up with Aventon Level2s. We haven't biked in years but jumped on these like we were 16 not 60 something! I feel we got a very good deal, great service & a place to have the bikes serviced with confidence.

Golf & Ski Warehouse

(8 reviews)

Although it is a bit of a way out, I have been impressed with the customer service, price deals and…read moreequipment supply inventory at the Golf and Ski Warehouse. I went in today and had yet another excellent experience with them. But let's start at how I got to really like these guys (and gals). I was in need of new ski boots. After a disgusting customer service experience at a custom made boot maker which conveniently disowned their warranty, I spent a good two months researching and coming up with two finalist models. I may not be the world's expert on ski gear but I've been skiing for forty years, I know the type, brand and style of boots I want, and after all, it's my feet. So I went to my local ski store and I got a dismissive "you take what we have". A friend of mine clued me in to Golf and Ski Warehouse and I went in on the defensive, considering the two previous experiences. Their sales staff is not only knowledgeable but was actually concerned with what I wanted and how it fit and how I skied and what kind of skiing and a myriad of other parameters. I left so satisfied that I decided I'd come back. Repeatedly. I've had the boots now for two years and I absolutely love them. What's more, when I enter, I usually see the same salesperson who invariably asks me how they fit. That's customer service.... They also have a superb shop for ski maintenance. For the last two years, I've taken our skis there for pre-season tunes, specialty repairs and end of season tune. During the Covid-19 pandemic, I've been impressed at the entry and shopping protocols they have adopted. Max 20 people in the store, masks are absolutely required, sanitizer everywhere, and credit card transactions are contactless. It gives the customer a safe feeling when the staff is also taking precautions and enforcing safe protocols. Next purchase is a new set of skis. And I'm in the research mode.....

The West Leb location has quickly become my go-to golf club location. In the past 12 months, I've…read morehad numerous fittings for various parts of my bag, and feel good about every visit. Their selection is very impressive, and covers most, if not all the OEM's clubs that you would want to try. The free fittings are also more comfortable than expected, and I've never felt rushed, or "sold to." During an iron fitting, I ended up taking 2 hours and tried 16 different models, all trying to find our perfect fit, and never once felt obligated to get out of there, or to purchase (even though I did get the irons). Then they were very good about putting in a special order for the custom options we settled on, as well as shipping them to me for free. The driver fitting was equally about 2 hours, and I'm very pleased with the outcome. It didn't hurt that the rewards program they have made for a nice discount on the driver purchase. I've also been for two wedge fittings at different times, and the first time my swing was off, and rather than trying to force a sale, the fitter suggested reconvening at a different time, which was relieving. I came back, and am happy with the results. Great store selection, low pressure salespeople, easy custom ordering, and fantastic rewards program. With the driving range across the parking lot, it makes for a must visit fitting location that I recommend to all my VT friends. EDIT: I should also note, each time there, I've dealt with a different salesperson and each one has provided me with a solid professional experience.

Trek Bicycle Concord

2.6

(13 reviews)

Save your time. Terrible customer service. The guys working there won't give you the time of day…read moreunless you want to buy a bike. Terrible experience through and through.

The only thing to ever use this place for is the quick turnaround service on basic…read morerepairs/installs. The management is a complete mess, DO NOT BUY A BIKE HERE! They will continually give misinformation and treat you poorly. Do not trust the service department for anything complicated. Support your local independently owned shops and know the reviews for this nightmare store are mostly accurate.

Palmer Gas & Oil

3.1

(86 reviews)

Jason and Sylvia entered our home and went right to the task. Both were professional and…read morepersonalable. The job was done promptly with knowledgable process.

I don't understand the math behind the senior discount. I was told I am eligible for a 10% discount…read moreper gallon of oil. It turns out Palmer's math is .02 cents per gallon. For every 100 gallons that calculates out to $2.00. The price per gallon right now is $4.09 . My math tells me that's .40 cents off per gallon.

Mowers And Blowers And More Formally known as Hank & Al's

(7 reviews)

They repaired my lawn mower, and inspected my car. Both times they were very knowledgeable, and a…read morepleasure to work with.

I took my leaf blower to another shop and it sat there for 2 months, still not fixed. I went and…read moreretrieved it, the guy told me it needed a new carburetor and they sent him the wrong one. I then took it to Mowers and Blowers in Pembroke NH and spoke to Adam. I told him the other guy said it needed a new carburetor. I left the blower with Adam, less than 2 hours later I received a call saying the blower was done. The carburetor was good, it just needed an adjustment, the cost was $45. The people are nice here plus they know their stuff. I highly recommend.

The Salvation Army

(2 reviews)

This newly opened Salvation Army was very nice and a very clear step above regular Salvation Army…read morestores. Everything was well organized and displayed. The lighting was nice. The clothes were all nice - and not torn or stained like you sometimes see. There are separate rooms for kitchen wares, kids, crafting, books, bedding/linens, and a little nook for shoes/boots. The layout is great. This space was definitely created with intention and a lot of care. It is so much nicer than your regular Salvation Army. Parking lot on the side and there was even a larger parking lot tucked in the back for overflow.

This is a lovely store! Clean, wide aisles, clothes organized. Someone on staff has a great eye…read morefor decorating - their seasonal displays are terrific. Decent prices, too.

Capital City Sewing Studio

Absolutely loved my experience with Capital City Sewing Studio!! Ali altered my prom dress to…read moreabsolute perfection. There was a lot to be done, and she did it in little to no time! The Studio is absolutely gorgeous and very well put together, which made the experience 10x better! Thank you Capital City Sewing Studio!

Quality Press

Great quality printing. Great customer service. A large variety of printing jobs done quickly and…read moregreat pricing.

From the owner: Are you in need of top-notch printing services that deliver quality results on time, every time?…read moreLook no further! Quality Press, Inc. is here to meet all your printing needs with precision and professionalism.

Vacman & Bobbin

The service and products at Vacman are outstanding! This is a family-owned business and I find the…read morestaff to be very helpful, knowledgeable and friendly. Highly recommend!

From the owner: Central vacuum installation and central vacuum service for new and existing homes…read more Air purifiers, residential vacuums, and commercial vacuums. Vacman and Bobbin will also provide premium service. Our motto is " Quality Doesn't Cost, It Pays!" Vacman and Bobbin maintain Certified Technicians. We do all of this in-house to ensure our customers receive the highest level of quality! Humidifiers - Made in Germany Air Purifiers - Made in Germany Vacuums that last 20 years or more - Made in Germany, USA, Italy Built in Vacuums for commercial, residential, and industrial applications. Husqvarna Viking sewing machines

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Jay N.

1 year ago

Hear ye...here ye...! My long lost brothers of the north east. CAVEAT EMPTOR!!! This org is owned by a snake of the "LBS VARIETY " & employs the same I would assume. They offer a long list of awards, memberships, and other forms of self congratulatory back patting documents, but when you buy here, make sure you bring your gang and your lawyer. read more

Martha C.

11 years ago

I bought a new bike and bike rack at S & W. Everyone was so helpful. Tom and Matteo were both terrific, but all the staff were friendly and made the experience positive. read more

Lori A.

6 years ago

They are the best. Service and selection and service...the best.

S & W Sports - bikes - Updated August 2026

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We just bought our second Onewheel from Dennis and would recommend this beautiful and immaculate…read moreshop to anyone in the market for one! Fantastic experience all around!

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Highland Mountain Bike Park

4.4

(62 reviews)

As others have said, this place gets a 5-star because:…read more * Great staff. From the guy that checks you in to the guy who handles fitting you for rentals (and was the same guy that gave our group their lesson), to the people in the restaurant that carried our food all the way out to a picnic table outside * Full breadth of trails for all abilities -- long, interesting trails that are very well maintained * Priced right for what you get We had done zip lining at a different place earlier in the week and the price for the zip lining was almost the same as the "Find Your Ride" package that included a full day lift ticket, bike rental (along with helmet and pads), and an almost 2 hour lesson that included a trip down the Freedom Trail (easiest trail). The bikes were all in very good working condition and were prepared for us prior to arrival based on the height and weight info we provided during registration. There is far more physical fitness required for this than expected. It's not like zip lining where you just sit in a harness and hang on. Your quads and upper arms and hands will all feel the burn after the second ride down -- we did 5 rides and were absolutely exhausted by the end -- and we consider ourselves rather fit. The good news is that the food options were great (more than just hotdogs and chicken fingers -- check out the menu online) and they have a dozen decent beers on tap so if some of your group wants to pack it in after a couple rides, there is enough to keep them occupied while waiting. There are picnic tables with umbrellas or you can sit inside. Our biggest complaint is the online waiver process. It is so long and doesn't account for families signing up -- all the information had to be repeated multiple times. It also asked for things like Drivers License # and that seems over the top for a MINOR's waiver! Please, this needs to be more reasonable and ask for names, birthdates, and phone number and email address -- and if the parent is filling it out for the kid, it should only require name and birthday -- the kid doens't have any ID documents.

Throughout the summer, I visit multiple bike parks, and this one stacks up for many reasons. they…read morehave bike repair, giftshop parts and riding gear for sale along with a really nice restaurant and bar, and a very good use of course throughout the property for Mtb riding. all skill levels. and the dudes that work here absolutely shred the place. if you're into riding and you enjoy nature, and you wanna have trails of all ability, go out of your way to get here and you'll be happy you did.

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Brett is the man! My buddy and I were on a bike packing trip and I ended up bending my derailleur…read morehanger, and kinking my shifting cable. He was like a pit crew, and had my bike back up and running better than before the bend in less than 30min. would have been quicker but he had a few other customers come in that needed help. Brett went above and beyond to help get me back on the road, and I cant thank him enough. If you ever have a break in Manchester I highly recommend going to Jake's.

always looking to get me want I need and what is practical. from road bikes to wheelie bigs they…read morehave what you probably want. great happy staff!

Millennium Running

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(2 reviews)

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Do not run one of their races. If you win you get a "coupon" to use at their store but you only can…read moreuse it on certain items over a certain amount. Very lame award especially due to the limited stock. Then they ship the wrong order and will not honor the sale price. John is very condescending when you complain about their "awards" and customer service.

Joe King's Shoe Shop

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There is one gentleman there who is friendly and attentive, unfortunately i dont remember his…read morename. If he isn't there then forget it. I find the staff inattentive and not friendly. Was tempted to find my size myself a few times. Makes it hard to support a local business.

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