I used this company for 7 years always ready to take me any place I had to go. Never had any…read moreproblem at all

The rides show up late most of the time. Dispatch has the cars packed with as many people as they…read morecan like sardines. Dispatch has the drivers running around in circles, trying to get them to pick up everyone at once even if the car is already full. Late to appointments. Not good service at all. One time I called newport and they said the car will arrive in 15 minutes. 45 minutes later there was no car so I called again. Dispatch said that a car to pick me up had not even been located yet. The car finally came after an hour of waiting in the cold. This is just one story. I do not recommend. Also, most of the drivers I've dealt with are ok. It's not so much the drivers (some of them are rude and are no good) the real problem is dispatch and the car company. They make the drivers pick up as many people as they can and run around in circles and make people late like I said above. Most of the drivers are ok I am not placing the blame on them, the problem is the company.

First time using Beckett Van service and it was perfect! The initial phone conversation with…read moreCarolyn she took all of my details and explained the service. Everything went exactly how she promised. We were a family of 6 traveling very early morning to JFK. We also had a return pick up scheduled at JFK. Both drivers were on time , courteous and in constant communication . I would highly

I last used Beckett on Oct. 5 2025. In a conversation with my driver Tony I realized I never left a…read morereview for this wonderful company. I have been using Beckett for several year when visiting family in SI. Carolyn is a pleasure to deal with she is the voice of Beckett. She schedules pick-up to & from airport; answers your questions. I feel like I am speaking to a friend whenever I call. The drivers who work for Beckett are courteous; professional & make you feel safe from pick-up to drop-off. I have never once had a problem with Beckett Van Service would highly recommend. You won't regret it. Carolyn sorry I took so long to do a review

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

My dad used this used this to get to a Dr, 's appointment…read moretoday. The way there was fine. The way back was awful. My dad waited outside for a half hour. The dispatcher did not pick up and was ignoring us. Then 40 minutes later they called back screaming that they don't see dad. Well dad had to take an Uber and missed his physical therapy appointment. The dispatcher also screamed at me that he was never going to take " you people again"! Well I assure you we will not be using them again and neither should you.

Very happy with this Ambulette service. They came and picked up my grandfather on time and took him…read moreright to his appointment. They were very nice and patient. Def recommend ACT Ambulette!

Wonderful experience! Needed a car service from our off site car rental place in Newark to our…read morehotel in Manhattan. We had travelled to DC for the weekend and we were dropping our rental off at 8pm. Uber and taxis aren't always reliable and didn't want to get stuck at night stranded, so I reached out to a number of car service companies and went with HighLine. SO HAPPY I DID!!! Communication was always available and reliable. Clear expectations on fees, tolls, tip, etc. Our driver, Oumar, even arrived 30mins early, just to be early, in a Lincoln Navigator and waited for us. He never rushed us, told us to take our time,and always responded promptly with text. He helped us with our bags and we enjoyed the pleasant conversation. We had such a good experience that we booked through HighLine again from Manhattan to the airport! We got picked up in a Cadillac and had the same wonderful driver! So reliable, affordable, and clean! Oumar is amazing and a wonderful driver!!! Definitely recommend and will use them again!!!

The driver was on time and he was very personable. The truck was very clean and comfortable. There…read morewas a lot of traffic but his driving skills made us feel very safe. He was the ultimate professional. This will be our go to service anytime we're in the area!

Avoid at all costs. Yesterday I scheduled a car for 7:15am pick up today. The car was late. When I…read morecalled the automated system to find out when the car was arriving, the auto-system said I had cancelled my pick up. I had not. I have a confirmation text from Clove Lakes as well. I rescheduled for an immediate pick and spoke to an agent. Man was rude and only managed to mutter I was rescheduled before hanging up. I was in the middle of a sentence when he did this. The car that is supposed to be coming will not arrive till nearly 7:45am. I will be late cause of them. It' 8:02AM. The car that was 12 minutes away didn't show. I'm late for my appointment . Rude and unreliable. AVOID. Garbage company.

I had a great round-trip airport experience with Clove Lake Car Service. Ronnie was punctual,…read morewelcoming, and incredibly friendly, and her smile and easy personality made the ride feel comfortable right away. By the time we had been driving for just a few minutes, it felt like I had known her for years, which made the trip go by quickly and pleasantly. When it comes to airport travel, reliability matters, and Clove Lake Car Service delivered. The service was dependable, resourceful, and competitively priced compared with other local cab companies as well as Uber and Lyft. Having a driver you can trust makes all the difference, and as long as Ronnie is there, this will be my go-to car service.

It was a horrible ride very oncofterble it was also very sketchy and not a certified taxi.read more

Taxi reeks of tobacco and body odor extremely bad. So bad that when I got out of the taxi the smell…read morewas still stuck in my clothes. This is my 5th time riding in an awful smelling taxi. Hygiene needs to be addressed with this company and their employees. Also the guy that sits at the base is extremely rude when you're trying to explain to him about something he's wrong about. I missed an extremely important appointment because he wouldn't update the system to see where I have to go and wouldn't do anything about it. I called MAS (I also work for MAS) to speak to a supervisor and he argued with her telling her that he doesn't care and that my appointment doesn't have anything to do with him and refused to give me transportation to my appointment.

Beatrice was awesome. Got us out of MetLife after. Huge show and to south Brooklyn in under an…read morehour! Can't ask for more. Price was competitive with the other quotes I received as well.

They provided a decent pricing for Jersey to JFK but I found better options with their competitors.read more