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    S M I L E Hha Services

    1.0 (1 review)
    Open Open 24 hours

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    2 months ago

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    Granny Nannies Senior Home Care of St. Petersburg

    Granny Nannies Senior Home Care of St. Petersburg

    1.0(1 review)
    5.3 kmMidtown

    I chose this service with my dad's care in rehab. They proved to be the worst service out there…read more They are extremely unprofessional, even though they claim that they are trained and certified. They were rude and nasty when sitting next to my dads side- and one of them even pulled my days foleys catheter and had no idea what they did- absolutely clueless. I would only expect that reaction from a care giver when one is not trained to take care of sick elderly patients. When we spoke to management we were told that the hires require to be trained and certified which certainly was not the case. They were NOT trained, and this is a sham and a shame in the name of healthcare. If you are looking for caring service for the elderly, please be aware.

    From the owner: Est. in 2002, Granny Nannies Senior Home Care of St. Petersburg is the leading in-home senior care…read moreservice provider in Pinellas County. With hundreds of experienced, well-trained, and thoroughly screened caregivers, we will find the perfect person to support as well as enhance your loved one's quality of life. Our providers specialize in caring for seniors with chronic illnesses (Alzheimer’s, Dementia, Parkinson’s, Hospice Support, etc.) and recovery from surgeries such as hip or knee replacements. Available services include companion, homemaking, and personal hands-on care such as bathing, dressing, toileting, etc. From a few visits a week to 24-hour care, we have you covered. We are licensed (30211066), bonded, and insured. Call today!

    Visiting Angels

    Visiting Angels

    2.8(8 reviews)
    5.1 km

    Called to learn details about what they could offer in the way of support. Person seemed to…read moreunderstand and know answers to my questions. But at same time the person just didn't seem "on their game" but rather a bit out of it. Told me they would jump right on it which was good as time is often of the essence in these situations. Well, that was the last time I heard from them. Nothing at all. Either just another business that doesn't care about the customer or the individual needing care. Truly unfortunate are but that is the way we learn who is good and who is not.

    So back at the beginning of February I phoned Visiting Angels and explained that I am the caregiver…read morefor a gentleman who is bedridden and I have some upcoming trips and need to arrange respite care. I spoke with Lenore and she explained how everything worked, the fees, etc and said she would email me the intake paperwork. I received it and filled it all out, including all my banking information for billing and e-signed the documents. Lenore phoned me and said she received everything and that someone would be calling in the next day or two to go over our specifics for dates, times, etc. Well my trip is in a week and I phoned Lenore on the 23rd and she said she couldn't find the file that it was probably at her Wesley Chapel office - don't you people use computers? I know you do because I have a copy of my electronic document where you got all of my personal information. I was told she would call me later that evening but nothing. I have no messages or emails from them - so if I can't even get them to get the ball rolling on this how can I trust them with a vulnerable senior. I can't - so thank goodness I have some wonderful people who we know and trust who are going to help us out with this. I would strongly recommend that any caregivers needing respite care - reach out in your local community-many people who work for agencies will work directly for you. It's very stressful arranging care as it is but to be so blatantly ignored by this company is just plain horrible!

    Senior Helpers - Surgery Assistance

    Senior Helpers

    3.0(2 reviews)
    11.0 kmTyrone

    I contacted Senior Helpers for home care services for my mom because our other nurses wanted…read moreSundays off. The shift was for just three hours of care, 8 a.m. to 11 a.m., every Sunday. In those 11 months, we went through at least a dozen caregivers, SMH. My mother was a total care patient, meaning she needed help with every aspect of her care. I required that every new caregiver would need to train with our weekday nurse first before starting their shift. This was not optional: my mom had to take her meds and eat on a strict schedule, four times a day. I also required that we have the same consistent caregiver. Time and time again, Senior Helpers did not follow through and honor this basic request. Some quit after one shift, some showed up hours late, and some didn't show up at all. The longest a caregiver stayed was a month. Then they sent inexperienced teenage nurses right out of high school. One lasted a day, and another one didn't even show up on her first day after training. Those young nurses would also ignore my calls and texts. I firmly reiterated to them to stop sending these young, inexperienced nurses and to send compassionate, mature, responsible caregivers. Again and again, my request was ignored. The worst part? One caregiver sat my mom in her recliner and didn't recline the chair far back enough that my mom fell face-forward onto the ground minutes after the caregiver left. Senior Helpers didn't even acknowledge it. Kieana from Senior Helpers, with whom I communicated the most, didn't escalate it, nor did she acknowledge, express concern, or apologize. She just sent me a short, cold email stating that, "A new caregiver will start next week," as if nothing had happened. We experienced constant stress, last-minute schedule changes, and inexcusable neglect. Another time, a new caregiver fell asleep while my mom was on the commode, leaving her there to sit for 50 minutes, during which she could've fallen. Anytime a caregiver didn't show up, they'd scramble to send someone last-minute, often late, untrained, and unprepared, leaving me to explain everything remotely, 3,000 miles away via FaceTime. One time, a caregiver they sent showed up at 10:30 a.m.! For a company that claims to offer "peace of mind," they did the opposite. They caused us emotional exhaustion, wasted our time, and jeopardized my mom's well-being. They gave us zero peace of mind. If your loved one is a total care patient, do NOT hire Senior Helpers. They are not equipped to provide stable, quality care for high-needs clients. What we needed was consistency, compassion, and professionalism. What we got was chaos, no-shows, and neglect, leaving us frustrated, heartbroken, and exhausted for 11 months!

    We've been working with Senior Helpers of St Petersburg for about 8 weeks to provide care for my…read moremother. She fell and broke her hip in January. She's been recuperating from the surgery and, generally, improving her health. The daily care providers and their leader have been extraordinary. They have been responsive, kind, effective, and very hard working to motivate my mother into doing the exercises and daily activity to become healthier. I highly recommend the SH St. Petersburg team. We don't know how we'd be able to get along without them. Also, by being there during the day, they've given my father a break from the care he's been providing. He has time to rest or 'just get away' to have some relief himself. From our short time with SH, we strongly endorse them and the work they do.

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    Assisting Hands Home Care

    Assisting Hands Home Care

    4.6(5 reviews)
    54.8 km

    I started on a Wednesday afternoon, had my first client on Thursday morning was great. then I…read morequickly realized these people don't troubleshoot the clients beforehand. I had a new client that lived in a roach-infested apt. but didn't know because it wasn't told to me. people can't help their situations. However, the company should go out and see what the client needs and take notes while at the client's home. of possible dangers to the caregiver when it says light housekeeping that generally means dusting and picking things up off the floor. personal care has a wide range of things to do. I am looking for someplace that troubleshoots the client prior to the caregivers going to there.

    I am a caregiver with this for about three years... I want to start how they have the most amazing…read moreand respectful staff and very professional they would go out there way for the patient and workers..... I want to give a shoutout out for the best and professional manager Jacqueline Rodriguez I've never ever seen anyone like her how she would go out of her way to help the caregivers and how she would appreciate them.... I'm really lucky to work for this company I will never ever leave this company ... few months ago I had to leave Florida to go to another state but it didn't work out for me the second I emailed my manager she welcome me back and she understood the situation .... I didn't only get my job back no she went out of her way and helped me out with everything there isn't enough words to thank her .... really the best company I really do recommend them

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    S M I L E Hha Services - homehealthcare - Updated July 2026

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