Snappy did an absolute amazing job on this jersey!! Honestly, I really wasn't concerned about it,…read morebut I definitely didn't expect it to come out this perfect. When I dropped the jersey off, all I said was I wanted Fields' name covered up with "malort". They took care of everything else, from picking the perfect font for the letters and the exact colors of the numbers. They've been around for a while so that's really a testament to the quality of work they provide, but regardless, I had to leave them a positive review on my yelp page.

Used Snappy several times for personalized gifts. Staff is always friendly and willing to…read moreaccommodate. Results are always perfectly done.

I was just refused service at this store. A store clerk with a name tag that said "Dude" on it…read morerefused to pack and ship my return of an Amazon Kindle with a my Amazon shipping label. He refused the paid UPS service of boxing and packing the device, got verbally abusive, and told me he didn't care if I complained about him or his refusing service. I've had nasty encounters in this store before (and clearly many others have from the reviews here.) But I've never been flat-out refused a paid UPS Store service or been chewed out by an employee for asking for one. I have far more respect for myself as a person than "Dude" had for me as a customer. I told Amazon what happened and they changed my return channel to my local Whole Foods store.

I live behind the building and I avoid this location. Shipping stores handle A LOT of returns…read more Returns need labels. Most stores charge $2-$3 fee for up to let's say 10 pages. Annoying but not bad. This store used to be fairly busy. When you slap a printing fee and a page fee and I believe they now have a tape fee??? people stop feeling good about going to said store. Also, 3 people at the counter and not a single one walks up to help hold the door for a large package. Just blank stares behind the counter. Not what I like to see when I'm struggling to get in... I drive 6 miles south to the UPS store in Lincoln Park on North Ave where the staff prints all my labels for $2 total. The end. The owners son comes out TO MY CAR to help me carry heavy boxes. It's never expected and I've never asked but the service is there- as it should be.

I have worked with Sargon, Matt, and Gaby for more than 10 years. To say they are incredible is an…read moreunderstatement. Not only does their customer service go above and beyond, but the quality of the work is unparalleled. Need help with design or layout? Check. Offset printing? Check. Digital job? Check. I've worked with them on so many jobs - newsletters to letterhead or business cards or large format posters. They always come through and saved me on numerous occasions when I was behind on my timelines. I am grateful to know them and have them as a printing partner.

Their service was great! They were very patient with me and the printing always has great quality…read more Definitely will be coming back!

This is a review specifically about the new Staples "Bins" program. The idea is such that all items…read moreare 14 dollars starting Fridays and the price goes down 2 bucks a day until items are 2 dollars by Thursday. My wife and I were quite excited for the program and we have gone five different days now at different price points and we both agree that: 1- this was a great idea in theory. 2- this is not working at all. 3- you can't just upload Amazon trash on your customers and call it a deal. The VAST MAJORITY of the items are not worth spending a dollar on. These have to be items where it would be a loss for Amazon to restock it so they sell it in bulk to Staples and staples tries to make a couple bucks selling literal garbage to your already dwindling brick and mortar clientele. It's embarrassing for your company. I'm old school so I'll still pop in from time to time when I need pencils, but the bins are a complete failure.

Bought an HP printer five weeks ago. Stopped working brought it in to be evaluated at uBreakiFix…read more(highly recommend them!) and was told it's unrepairable. Staples would not take it back and said I need to work through Hewlett-Packard. I only came to Staples and didn't order on Amazon because I try to support local businesses, bad move, don't support this one. They could've very easily exchanged it and dealt with Hewlett-Packard and kept a good customer. They have a two week policy for return even if it's damaged or broken or defective! Beware! So sorry I didn't use Amazon. Stick with Amazon customer service as far as superior.

A bit of a belated post but still highly relevant. We came across Starshaped press during an art…read morewalk in Ravenswood. I did a secret project / present for my 1 year anniversary, "the paper anniversary " . I wanted to give a surprise Christmas present to my wife and had the idea for a concept. Reached out to Jen and she got back very quick, and we had a call to price out . I was able to give her a proof of concept to develop the unique paper print and she turned it into a forever treasure that is hung up in our home . A very cool unique thing but we gave our Chinese characters of our last names and she made it into a press and we got to keep it as a keepsake. Please consider her for projects like that but also cards and invitations . Wonderful experience

I love small letterpresses. I love the creativity; the history; the art; the passion of those who…read moremake this their craft. Every once in a while I do a search online to see if there's one I should follow on Instagram, because I love buying cards, and I like to support small businesses, so that works out pretty well, right? I've searched for letterpresses in Chicago more than once. More than once in the last couple months, even, when I was trying to decide where I wanted to purchase my holiday cards. Somehow I've only come up with one or two, and Starshaped Press was not one of them--though I live less than half a mile from where it's located. I lucked out and found Starshaped two days before their annual open house. Perfect timing. The studio is in this really awesome Art Deco building that of course I've seen in the neighborhood but have never had reason to enter. We got there right at noon so we could beat the crowd, and Jen was a gracious host. She had samples of her work out, consisting of pieces decorating the studio as well as prints and cards for purchase. (I ended up spending... way too much money). She also had delicious cookies for us too! She was so open to any question we had, and showed us how the press worked. She had set up many examples of the letterpress dies set in various designs, and they are so incredibly intricate. There may be hundreds in a single print of all sizes. I loved seeing those set up with an example of the pressed item next to it. Starshaped Press also has a print club, which is a subscription service where you get printed goodies from the press on a monthly basis. There are a few different options so you can choose based upon your budget. I signed up for the print club and will get my first this month (January 2022), and can't wait! It was suggested that I might want to get my own holiday cards printed at a letterpress--perhaps Starshaped Letterpress--and I find that idea quite intriguing. Review 641 - January 23, 2022 22/2022

This review is long overdue. The folks at LSP have helped me with several projects over the years…read more They have always been very courteous and very good at helping me figure out little details I may have missed to ensure my print projects come out perfect. I know I can count on them to get things done quickly and the prices are great. Thanks!

They are very professional and kind ! Alan was great they…read moredid a great job printing my art work

I went in to mail several packages out and the staff was extremely helpful. They answered all my…read morequestions about shipping. The line moved pretty quickly and I was done in less than 10 minutes.

Not only are the prices outrageous for shipping. The staff is not very knowledgeable and rude.read more