Went to Dick's Sporting Goods to get a pair of Adidas ballet shoes, but the pair I wanted turned…read moreout to be online‑only, which was a bummer. I tried on the Adidas Tokyo shoes I've been eyeing, but once I saw them on my foot, it was a hard no; they looked like banana boats, and that's not cute at all. I ended up getting a black and cream gum bottom New Balance pair that I really like. I'm planning to wear them with a dress and some lacy socks. The young lady working the shoe section was on it, assisting me and several other customers at the same time, and she didn't miss a beat. She did everything with a smile, too. Dick's Sporting Goods is always well‑stocked, organized, and reliable. Definitely recommend.

Very Disappointing Customer Service Experience…read more I had a very unpleasant experience with a member of the leadership team named Billy during a recent visit to the Dick's Sporting Goods at Del Amo. I attempted to return a pair of youth cleats that were still in new condition. They showed no signs of wear on the soles--only a small amount of dust from my child trying them on briefly on a dirt field. The cleats were black, making the dust more noticeable. I purchased them just 27 days earlier and had my original receipt. According to the return policy printed on the receipt, returns are accepted for items in new condition. Billy immediately refused both a refund and even a store credit. Because he was the acting leader, I requested to speak with the store manager. Billy seemed reluctant to involve the manager, but I insisted. Store Manager Val inspected the cleats himself. He explained that worn shoes are generally not eligible for return, but after examining the cleats and confirming they were still in new condition and within the 30-day return window, he approved a store credit. What disappointed me most wasn't the policy--it was Billy's customer service. Throughout the interaction, he had a dismissive attitude, made very little eye contact, appeared irritated whenever I asked a question, and showed no interest in resolving the situation professionally. Those are qualities I would not expect from someone in a leadership position. I appreciate Manager Val for taking the time to inspect the item and applying the return policy fairly. Unfortunately, Billy's approach made what should have been a simple return into an unnecessarily frustrating experience.

My family member walks at least 12,000 steps or more daily. He bagan using his regular New Balance…read moreshoes until he can find a perfect pair of work boots. So therefore after my chiropractor appointment I decided to Yelp the closet big 5 near me. Low and behold it was 6 minutes away arrived 6 minutes after 10. Plenty parking as big size lot. I walked in carrying my family members pair of shoes. I asked who do I speak with and can you please call him I'd like 2 pairs of shoes like these. Lol me waving the shoes in the air. Gebi was called and what a great fella he went to the back brought me the shoes and also showed me a hiking pair of shoes picked those up as well. One of the reason I prefer to walk in once a business is open some of us just may get that assistance and quick service on top of that buy a little extra just as I did. I highly appreciate Gebi's for taking the time to answer all my questions and his awesomeness

I went in on last Minute before 9 o'clock. Arrived. There at 8:55. Just to make a purchase of a…read moreboxing bag.The employee's were very professional and cool. Give me a discount on the punching bag. Overall it's worth going to Big 5.

Nice clean ambient and good customer service will be going back for future purchase. K h h g g g gread more

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

We needed something fast because my kids shoes got wet . Went to the clearance spot and didn't find…read moremuch BUT my oldest and youngest got some . So win is a win

My daughter and I visited this store and it felt good to be greeted, offered help, and lead in the…read moreright direction. All of the staff were professional and provided excellent customer service. I went in for converse and there was a large selection. One of the staff (without me asking) informed me that they also had the shoes in the women's section. I went over and looked at the women's converse and returned to the men's section, when he saw me return he asked if I was able to find the shoes and asked if I needed assistance . Check out was fantastic too!! and the greeter even told us goodbye. I hadn't experienced good customer service like that in a long time. The shoes were also reasonably priced. I'll be headed back there really soon.

Play It Again Sports. This place name serves it well. Play it again. This is a great opportunity…read morefor people like me who like saving money and not paying full price right there. I come here for volleyball. They have a nice selection. It looks like they have baseball and things, but they have volleyball too, go play, gym balls. It's just such a nice selection and a variety of different things as well. But yes, enjoyed it.

Large selection of equipment, went in to see if they would buy some of my extra gear but they only…read moredo consignment. Wanted to just sell some unused gear not deal with waiting for consignment items to sell. Will have try some other businesses.

Best indoor pickleball facility in the SouthBay. The place is hidden in the back off of 139th…read morestreet all the way back to the last building with plenty of parking. They have seven courts and offer open play. First thing that caught my attention was how fast and lack of bounce the balls were traveling down the court. The court concrete is polished smooth and using a Selkirk type of ball with a power paddle, those balls are traveling fast! Took a bunch of plays to get use to the speed and bounce of the ball. The open play isn't divided to play levels so you can be in a high level or low level game randomly, can be intimidating for newbies. This place is definitely a good pay play place to try. The owner Leslie was very nice and helpful to get me started with signing the wavier and into playing.

The best part about this facility is their staff! This family is so welcoming and nice. They are…read moreone of the reasons we come here weekly to play. The facility has many courts that are divided with plenty of space between each sectioned court. Most courts don't have this perk and are crammed close together. Also, their operating hours are so convenient and we can always get a court on a whim. The added convenience of booking courts online and paying thru Venmo is a big plus! Prices are really competitive and much cheaper than that new place in Carson! Please come check this place out! You will not want to go anywhere else! Come help support this family-owned & operated business! Leslie and her boys are so sweet and accommodating.

Came in here to browse as I have an upcoming surf/camping trip this weekend…read more Well, I love supporting brick and water places, which is why was trying to give this location of shot and set up ordering from Amazon I was racially profiled. Upon leaving the store, I noticed the cashier ( the young lady with the glasses and ponytail ) had moved from her normal station so that she could get a better look at what I was doing/ making sure I wasn't stealing. Wild . One star .

I've been going to this Big 5 ever since I was a kid and teenager, even before the mall got…read moreremodeled. It used to be at a different area in The Southbay Pavillion when it used to be called The Carson Mall; and it was a bigger building too! This building that it's in, is wayyyy smaller, but they still have the products you need for sports, shooting, fitness, etc.. It's still always awesome getting their random coupons in the mail. Even if you saw something for sale and you forgot your coupon; the workers here are nice enough to give it to you for the sale price, as long as you're not lying and if the sale's still going on. It's pretty clean and well-organized inside, along with great workers who give their customers full attention. I sure do miss seeing Neelam working at this store! She was super cool and had great customer service! Same with the lady with the reddish hair and glasses, who likes watching wrestling! All in all; this Big 5 gets a BIG 5 STARS from me because it's just phenomenal after so many years; plus... you can't go wrong with the huge parking and the fact that it's in a mall.

Every kind of equipment you might need for a home or work gym, with quick knowledgeable service and…read morethe ability to test and try equipment in their large warehouse. Start here, you won't be disappointed.

Braden is an outstanding worker! I opened up a gym in OC and Braden helped me plan it all. If they…read moredidnt have what I wanted they were still able to find the items I wanted and provided for a great price! Will be working with them again and totally recommend.

Pretty cool little Japanese surf shop tucked away in the Union Bank plaza on the south east corner…read moreof Western & 182nd. They offer boards, wax, shades, and lots of clothes including their own line. You'll find some cool "Gardena" imprinted designs here that you won't find anywhere else.

Don't shop here! I returned a Jersey and they wouldn't give me the full refund, just store credit…read more Had I bought the Jersey somewhere else like Dick's Sporting Goods, they would've refunded me. Not only that, I asked them if they had the jerseys of all the 48 teams in the World Cup and they told me that they have "only the popular teams." And I've shopped at other soccer stores like Aztecasoccer which has ALL the 48 teams. Save your money and time and shop somewhere else!

Great Place Awesome Stuff…read moreWonderful people Very kind and I found what I needed Of course I will come back again