I had a great experience at global fitness. Excellent equipment at a great price with a 1-year…read morewarranty.

I drove down to Gardenia to look at some fitness equipment with my mom. Unlike the web site, the…read morestore is marked "appointment only." Even though I could see dozens of people going in and out the side gate, when I called, the person who answered the phone was dismissive and unsympathetic. "We don't have any salespeople until Thursday," and "you will have to pick it out through email and have it shipped, you can't just come down here." After a 45 minute drive, this did not please us; fortunately we went about 5 minutes away to Fit4Sale and bought a beautiful machine there and loaded it in our car quick and easy. I wish Global Fitness was accommodating, and your situation may differ from ours, but whoever I talked to should never be allowed to answer the phone.

Had an amazing experience with Anthony at Novo. He quickly got me on his schedule came out after a…read moresuper long day and worked well into the evening on trying to repair a broken dumbbell. He quoted me prior to arriving and discounted his original quote by the time he left. He even dealt with my two kids hanging out, watching and asking 100 questions. He got them both involved helping him with tools - he made a great babysitter so I could eat my dinner in peace. Haha. I'd def recommend Anthony for any gym repair needs. Great experience.

Anthony repaired SOLE F85 treadmill with safety key issue and completed a maintenance check. He…read moreresponded to my initial inquiry in a timely manner, informed me of his labor cost upfront, scheduled a next-day appt, arrived and started work earlier than expected, finished within an hour, and left us wiser than when he came. Professional customer service. Now my go-to.

Every kind of equipment you might need for a home or work gym, with quick knowledgeable service and…read morethe ability to test and try equipment in their large warehouse. Start here, you won't be disappointed.

Braden is an outstanding worker! I opened up a gym in OC and Braden helped me plan it all. If they…read moredidnt have what I wanted they were still able to find the items I wanted and provided for a great price! Will be working with them again and totally recommend.

Mike was really helpful and knowledgeable in helping me find a good treadmill for my parents. He…read moregave me a few options and ended up purchasing the Horizon 7.0. He helped me load it into the car, mind you the treadmill is 250+ lbs! Set up was easy and my parents love it so much. I'm sure this treadmill will last years to come. Thanks Mike!

Bought elliptical from Johnson Fitness and Wellness on 18503 Hawthorne Blvd, Torrance, CA 90501…read more 310-953-3776. Mike, the Senior Manager, gave me all the information of the machines and allowed me to try them all out. I decided on the machine. I paid for the machine and deliver and full installation. Service and selection was excellent and no pressure. Delivery was well worth it as the machine has many parts and is heavy. Delivery service was worth the extra cost. They called a day before the delivery date and gave me a time window. They said they would call 30 minutes before arrival and the did just what they said every step of the way. I feel I got personal service as opposed to what you get in a big box store and the price was better too. I highly recommend this store.

My Cybex ArcTrainer 630a got locked in its most elevated position. I reached out to National Gym…read moreSupply and they were immediately knowledgeable about the situation and the likely remedy. The rep on the phone knew they had the part in stock. They promptly sent me a new "lower board" for a reasonable price, with a prepaid UPS label to return my dead board (which I presume they will refurbish and resell). As soon as everything was hooked up, by ArcTrainer came back to life. If it did not work, they were willing to accept a return of their lower board for a full refund (minus shipping). The board is warranted for a year, which is longer than any other vendor I found.

Great service. Unfortunately we were unable to repair our 15 yr old elliptical but they tried very…read morehard to replace all the broken parts. Good news is we were able to purchase a slightly used commercial Eliptical from them at a great price with a great warranty

Play It Again Sports. This place name serves it well. Play it again. This is a great opportunity…read morefor people like me who like saving money and not paying full price right there. I come here for volleyball. They have a nice selection. It looks like they have baseball and things, but they have volleyball too, go play, gym balls. It's just such a nice selection and a variety of different things as well. But yes, enjoyed it.

Large selection of equipment, went in to see if they would buy some of my extra gear but they only…read moredo consignment. Wanted to just sell some unused gear not deal with waiting for consignment items to sell. Will have try some other businesses.

I've worked with the Dumbell Man team a few times now, and I have found every experience to be…read moreexcellent. In steps as varied as helping us select equipment, designing our workout space, and figuring out how to maximize our budget dollars, the Dumbell Man team was outstanding. After the job was completed and we began to utilize our finished space, we came to realize that some of our assumptions were incorrect and some of our gear was unneeded (and the lack of other equipment that we'd neglected to order was sorely felt!) Though the oversights were our own, the Dumbell Man team consistently made themselves available again for after-work and helped us create the best workout space we could. The finished project is functional AND it looks great, exceeding all of my expectations. I would recommend the Dumbell Man to anyone looking to create a great workout space. Thank you!

We couldn't find decent weights anywhere during the coronavirus pandemic we but Ray helped us get…read morethe dumbbells we wanted. We bought 8s 10s 12s 15s 30s & 50s. Happy customers

When I picked up the phone to inquire about purchasing a commercial-grade spinning bike, I wasn't…read moreexpecting to have one of the most insightful and enjoyable conversations I've had in a long time. Steve at Studio-Cycles is the real deal. From the outset, Steve never once tried to upsell me. Instead, he walked me through the various models in the same class I was already interested in--breaking down the construction, design philosophy, long-term durability, and performance in a way that only someone who actually uses these bikes could do. This wasn't information from a script or catalog--this was lived-in knowledge from someone who clearly trains, rides, and believes in the product. We didn't just talk about bikes--we ended up in a deep conversation about fitness, AI's growing impact on the industry, and the evolution of training technology. Coming from a background in law enforcement, now a full-time Realtor and AI systems integrator, I wear a few hats--and I've had countless "sales" calls. This wasn't one. Steve was informative, passionate, and authentic. That went a long way. In a world full of pushy sales tactics and shallow product knowledge, Steve was a breath of fresh air. It's rare to find someone who can blend technical expertise, real-world experience, and great conversation all in one call. I ended up buying the bike--but even if I hadn't, it still would've been time well spent. Highly recommended. If you're even thinking about a serious spin bike, call Studio-Cycles--and hope Steve answers.

Great experience so far. When I purchased my stair master Wes was quick to update me on my order…read more The day before Thanksgiving, I received a call from Wes and Christmas came early! They upgraded my stair master to the one with an LCD screen!

I'm very happy with the Precor AMT 835 I bought from them. It arrived and is in great condition…read more Initially I was concerned about the refurbishing, but they did a great job and I told them I'd write a good review when I got the machine. Here it is guys and thanks again.

I Purchased a elliptical they had it shipped to my house, arrived in 7 business days! These guys…read moreare great they kept me up to date on the order and the refurbished elliptical looks and works like a new machine!

Went to Dick's Sporting Goods to get a pair of Adidas ballet shoes, but the pair I wanted turned…read moreout to be online‑only, which was a bummer. I tried on the Adidas Tokyo shoes I've been eyeing, but once I saw them on my foot, it was a hard no; they looked like banana boats, and that's not cute at all. I ended up getting a black and cream gum bottom New Balance pair that I really like. I'm planning to wear them with a dress and some lacy socks. The young lady working the shoe section was on it, assisting me and several other customers at the same time, and she didn't miss a beat. She did everything with a smile, too. Dick's Sporting Goods is always well‑stocked, organized, and reliable. Definitely recommend.

Very Disappointing Customer Service Experience…read more I had a very unpleasant experience with a member of the leadership team named Billy during a recent visit to the Dick's Sporting Goods at Del Amo. I attempted to return a pair of youth cleats that were still in new condition. They showed no signs of wear on the soles--only a small amount of dust from my child trying them on briefly on a dirt field. The cleats were black, making the dust more noticeable. I purchased them just 27 days earlier and had my original receipt. According to the return policy printed on the receipt, returns are accepted for items in new condition. Billy immediately refused both a refund and even a store credit. Because he was the acting leader, I requested to speak with the store manager. Billy seemed reluctant to involve the manager, but I insisted. Store Manager Val inspected the cleats himself. He explained that worn shoes are generally not eligible for return, but after examining the cleats and confirming they were still in new condition and within the 30-day return window, he approved a store credit. What disappointed me most wasn't the policy--it was Billy's customer service. Throughout the interaction, he had a dismissive attitude, made very little eye contact, appeared irritated whenever I asked a question, and showed no interest in resolving the situation professionally. Those are qualities I would not expect from someone in a leadership position. I appreciate Manager Val for taking the time to inspect the item and applying the return policy fairly. Unfortunately, Billy's approach made what should have been a simple return into an unnecessarily frustrating experience.