Let's start with the positives - the guys who showed up to move my things were polite, fast and…read moreefficient, couldn't have asked for a better crew. I had to reschedule my move twice because of my apartment not being ready on time they were understanding and worked with me. However, be sure to ask about all the extras in detail and don't assume like I did - my fault in part for not asking specifics and assuming a reputable company would be just that - BIG Mistake. I was charged $366 dollars for fuel and travel charges on a 12-mile move and the move they did before mine was in the same city. Then another $137.00 for supplies - tape, shrink wrap, and two mattress bags - that is unreal and again was not communicated in detail just mentioned in passing like it wouldn't be a big deal - My mistake for not asking ahead of time. They rescheduled the moves twice and the first time I was given a discounted hourly rate for being flexible, that discount was not honored in the end. The second time again I was polite and flexible with my move date being pushed out again by a week, he wanted two weeks but as soon as I said no way it was just a week. I was told I would also be a first delivery of the day, so they would come between 8-10am. That was not honored either. I called all morning after they never showed up, several times at several numbers and waited on hold, to finally speak with someone to be told we were not a first delivery as told and were second and the movers would be to my house at about 12:30pm -more than two hours after the time I was told. I just feel lied to and deceived and partly my fault for not asking for more detail and clarification, but if they are charging fees that high it should be communicated in detail before you give them your deposit. I could have hied another local company had I been told that with all these extra fees I'd actually be spending almost $500 more that just the labor costs. Don't hire them without asking for the small print to be detailed. LESSON LEARNED THE HARD WAY.

Do NOT waste your time and money going to this company. They are extremely incompetent…read more I was told they not only had availability on a Sunday, but that it would be cheaper to schedule a move for a Sunday. So, that's what I did. The movers arrived and asked me if I needed more time to pack. I had only hired them for heavy pieces of furniture which do not need to be packed. Which I stated to them. One of the movers, a woman named Lynnette, took photos and videos of my belongings WITHOUT MY CONSENT and called her boss to explain how I was not move ready when I just needed them to move furniture. Very unprofessional and honestly just plain rude. Another man who arrived asked to purchase my lawn mower that was not at all for sale. They absolutely refused to move me. Their moving consultant, Kobe, called me to let me know that I was not move ready and that they had availability to move me Monday or Tuesday. I needed to move SUNDAY, had planned everything around the SUNDAY move. I work for a living and was unable to take time off. When he tried to force me to reschedule I asked him to call me back at another time due to how upset I was with the whole interaction. Tuesday morning, I get a call from a mover telling me they are 10 minutes away. Huh? I never scheduled anything for Tuesday and was under the impression I would receive a follow up call to reschedule the move. Contacted them and they told me I said that Tuesday was fine and if it wasn't a good day that I had planned to call back. Complete and utter lies. As of now, I have not gotten my refundable deposit of $100 back from them. Now I have to find different movers. I am living between two different houses (luckily due to friends and family I was able to move the absolute bare minimum on Sunday, but not everyone has that). It is had been a NIGHTMARE. Please please please if you value your time and you need movers go somewhere else.

Kevin, Brian, and Terrell actually arrived a bit ahead of schedule, which was fine by us. They were…read morefriendly, polite, and very professional. They moved my baby grand piano with grace and ease and I felt totally comfortable having them move it. The rest of the furniture was all expertly covered with pads and shrink wrap and they were loaded up quickly. The move in at the new house went off without a hitch and everything was done in a timely manner. A welcome improvement from the last moving company I used. Would highly recommend this company, and specifically Kevin, Brian, and Terrell. Great guys that made this move fun.

the movers did a fair job. sloppy and came off as in experienced. when i mention damage to…read morefurniture and my door way. got a nasty email back from them. i expected a phone call to make it personnel. was cheaper than other places and maybe i know why now

Very professional and courteous. Great crew…read more Super fast both on the packing end, loading the truck and unloading at the house. We moved from a condo downtown and they handled it like the professional company they are!!!!

I WOULD NEVER USE THIS COMPANY AGAIN. I hired this company…read moreto move my belongings, including a washer/dryer combo worth approximately $1,900. When the truck was opened at delivery, the unit had tipped over and the dryer glass was shattered. The company later denied my claim, stating I signed a liability waiver because the units remained stacked. My issue is not that the units were transported stacked -- it's that they appear to have been improperly secured during transport, causing the straps to fail and the appliance to fall. I trusted the movers to transport the unit safely. Very disappointing outcome and claims process.

BigJExpress Moving did a fantastic job with our move from Foristell to Wentzville. They were…read moreextremely professional and took the utmost care of our belongings. Highly recommend!

I had an excellent experience from the time they arrived to the time they finished and left. They…read morewere very considerate of the items they were moving for me, and I had no issues whatsoever! Josh is very punctual and very communicative from the estimate discussion to the final payment. Wanted to make sure everything went off without a problem. I would highly recommend BigJExpress!

The crew of four men were extremely courteous and hard working. When anticipated space for certain…read moreitems in new house didn't work they readily moved them to new spots. The scheduler asked good questions to help me make the decisions needed to book their services. She was easy to work with, reassured me that changes could be made if needed and made sure I understood contract. The bill actually came in under budget. I would definite hire them again.

Having Two Men and a Truck handle our move was the best decision we made in this moving adventure!…read more Our move was complicated by numerous building delays and I had to call Jared multiple times to change our moving date. He was always so understanding and respectful. The young men who did the move were very professional, courteous, and really worked hard to make our move successful. Our furniture and boxes arrived safely and in great shape! From customer service to pricing, this company was great. I would highly recommend them. As I told Jared, we have been dealing with lots of businesses lately, and I wish they all had the customer service that Two Men and a Truck has!

Professional young veteran and crew! On time! Handled everything with great care! Moved my mom…read morequickly and easily and affordably! I highly recommend EagleMove!

From the owner: Our experienced team ensures seamless moves, from packing to unpacking, with a focus on…read moreprofessionalism and satisfaction. Whether local or long-distance, we guarantee a stress-free experience. Visit us at sites.google.com/view/eaglemovelogistics for more information!

Aray of Services turned what should have been a straightforward, professional move-out into a…read morefrustrating, disappointing mess, and I would strongly warn anyone against hiring them. My dad hired them to handle a long-distance move from Southern Illinois to suburban Washington, DC, and also paid for a full "Move Out Cleaning" of the home he'd lived in for about 20 years. The move itself was mostly fine, but they still managed to significantly damage an Ikea file cabinet by shearing off some of the wheels while unloading the trailer. That alone raised concerns about their care and attention. Unfortunately, the cleaning job they were paid for was where things truly fell apart. The "move out clean" they delivered was completely unacceptable. Baseboards and high areas that any competent cleaner would know to address were obviously never touched. Dust in those places wasn't light or recent; it was caked on, clearly representing years of buildup, not a few weeks in an empty house. You could still see clear outlines of where rugs had been on the laminate flooring, meaning they did not properly clean or even thoroughly mop the floors. No reasonable person would look at those results and call it a professional move-out cleaning. On top of that, the oven of the electric range--one of the major items that virtually every standard "move out clean" includes--was not touched at all. It was visibly dirty and clearly needed to be cleaned, yet they left it exactly as it was. This wasn't some small oversight; leaving the oven filthy is basic proof that they did not perform anything close to a thorough move-out cleaning, despite being paid specifically for that service. When these issues were raised with Chris, the owner, instead of taking responsibility and making things right, he hemmed and hawed and made excuses. He tried to blame what we were seeing on "six weeks of dust" piling up while the house sat empty. That explanation was insulting. Six weeks of dust does not create hardened, caked-on grime on baseboards and high surfaces, does not produce permanent-looking rug outlines on the floor, and certainly does not account for a dirty oven that was never cleaned. It was obvious this wasn't about time; it was about work that simply wasn't done. A reputable company, when confronted with clear evidence of a poor job, owns the mistake and fixes it. Instead, Aray of Services tried to explain it away and minimize the problems. Between the damaged furniture, the absolutely substandard "move out cleaning," the untouched oven, and the owner's refusal to take real responsibility, they demonstrated a serious lack of professionalism and integrity. If you're considering Aray of Services for moving or cleaning, especially for something as important as a move-out where the condition of the property actually matters, I strongly recommend you look elsewhere. They took the money, cut corners, left major tasks undone, and then tried to spin excuses rather than provide solutions. I would never hire them again and would not recommend them to anyone. Not worth the money!

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