I had a data recovery problem. Not being sure where to go I did the usual google thing. Derek…read morereplied almost immediately. Explained my problem and he said the best thing to do was go to an online site and download their program, and recommended several free and paid he said were good. If that didn't work I would likely need a data recovery company, and recommended one of those. Thanks to Derek's advice, I did not lose any data and the whole process was pretty fast. His free ( he did not charge me anything) advice saved me 20 years worth of data and work. Thank you, thank you, thank you!!

My hubby and I received a smart TV with a zillion bells and whistles, which we really don't need…read moreand also don't know how to use, as a gift. It frustrates us no end. One day we noted the display was "HOLD", and no matter what we tried with the remote, the "HOLD" lived on and on and on. I phoned Tech Doctors, Derek came (don't have a last name) and fixed it quickly. (THANK YOU!) Precisely what he did I do not know, but the TV has been fine since. Knowledgeable, fast, and reasonable in cost. Five stars. Solveiga K.

Very pleased with her service. We were in town going to the mayo clinic and our laptop got a virus…read more She cleaned it up and delivered it to our hotel the next day. So afraid we were going to be without a computer for the whole trip.

Having survived a few catastrophic hard drive failures I have come to be a bit of a pessimist about…read moresaving valuable data and files. I contacted ELinor and after describing my situation, she had my computer in the shop and back to me within three days. Not only that, she saved ALL of my files, including some data I had truly written off as lost. Not only that, she installed a new high-performance SDD all for less than it would have cost to purchase a comparable computer. Happy? DELIGHTED! Elior is a miracle worker! Highest recommendation!

The service was great! The technicians were friendly and honest. The Job was completed when…read morepromised.

Excellent customer service! My older laptop's power cord needed to be replaced when the 3rd prong…read morefell off. (Argh!) So I stopped in earlier this week and Steven was very helpful and professional; he had a different power cord for me within just a few minutes! I then stopped by a day or two later with a question and Kyle was great too. Thanks much!

I came in with a laptop that could not turn on and they fixed it within 15mins. They charged a…read morereasonable price and even replaced my ram (the reason for my laptop not turning on). I can not recommend them enough, if you are having laptop issue, visit them. :)

Can't say enough great things about them. Computer repaired and back in less then 4 hours. Price…read moreof repair was so reasonable. I would give them 10 stars if I could.

When I lived in Rochester, this Best Buy was less than a five-minute drive from my home. Back then,…read moreI had opened a Best Buy credit card, which helped finance a desktop computer. Before the pandemic, I had been using Roam Mobility, which provided convenient talk, text, and data services aimed at Canadians who travel to the States. When the border between the two countries was shut down to travellers, Roam Mobility folded. During this trip, I needed to get a SIM to get talk, text, and data services. While in Rochester, I decided to check out my old local Best Buy and see if I could find something that fit my needs. Luckily, there are a number of cell phone providers that don't lock you into plans. I found a SIM with a provider that I liked and decided to purchase it. I did some browsing around while I was here. The store's exterior looks the same. As expected, I didn't recognize a thing inside. I loved that there were accessories from my Google Pixel 4a 5G phone at this store. It also had a rower that looked so fancy with a screen and tons of workout routine options. The checkout is off to the left when you first walk into the store. I had a nice man help me pay for my SIM. It was straightforward tapping with my credit card to complete my purchase. Later on that evening, I activated my SIM online. It was easy with the provider that I went with. Some US portals are difficult for Canadians to enter credit card information with a Canadian address. I do have a workaround. You can register your credit card, but need to enter the numbers in your postal code as the first three digits in the ZIP code field, followed by two zeroes. It has worked for me on a few US-based apps, such as BPme for gas. However, if the portal is a stickler for selecting a state from the dropdown options, this workaround may not work well. I am pleased that I can stay connected with my new SIM and prepaid plan that's flexible and suits my needs. It was definitely easier to compare and contrast what SIMs were available at this Best Buy. (447)

Let me start off by saying that I would give this store ZERO starts if it was an option. Every…read moresingle employee i encountered was useless. I went in to set up an appointment to get some speakers installed. Upon arrival the first time I was instructed to go to the back of the store where the speakers were and someone would be right there to help, I waited and waited and waited for someone to come help and about 20 minutes later I believe HIS/HIM/THEY ( SAGE) was able to begin the process of setting up an appointment to come get the speakers installed. I told them the speakers I wanted installed but they would have to order them as they did not have any at the moment. I set up the appointment for today at 6. I specifically asked if there was anything I needed to do before then and Sage told me no. So I arrived today about 45 minutes early to make sure I was not late. Upon arrival i walked up to a young man I believe his name was Mohammed and he told me to pull around back and he would open the door so I could pull my car in. I sat and sat and sat and the door never opened grrrrrr. I park my car and go back inside and approach him and he was "can i help you." I was like "yea man you were supposed to open the door I have been sitting outside waiting for you and his was response was "my bad". (absolutely useless individual) I sit down and the guy who is going to install the speakers comes up to me and asks if I have the speakers which my reply was "No, i was told they would be here with everything I need to get these installed" Well my friends guess what none of the parts i needed were there of course! I took off work, rescheduled my life, to be jerked around by a bunch of incompetent idiots! I obviously will NEVER EVER do business with this store again and I am telling everyone I know in Rochester to not do business here either and my friends I KNOW A LOT OF PEOPLE! The sheer level of apathy that comes from the employees here is overwhelming.

I am a small business owner in St. Charles Minnesota I was given their name by it computer…read morespecialist I needed immediate service as my computer would not start up at all I had to do payroll today and they had it fixed in four hours. Highly recommend them they saved my business!

From the owner: We are the Rochester, MN information technology experts…read more BCS specializes in providing IT services to small and medium size businesses without a dedicated or complete IT staff. We have been keeping our clients networks safe and stable for over 10 years. BCS delivers the same level of complete technical support found at large companies, but for an affordable, flat monthly fee or at an hourly charge. Our approach to designing and maintaining computer networks is based on a thorough understanding of the technology needs of small and medium size businesses and the ability to meet those needs with proven solutions and a best-practices approach. In today's world, technology changes with the blink of an eye and we understand both the investment of time and personnel that is required in order to keep your business running and one step ahead of the competition. BCS can alleviate all of your IT worries allowing you to focus on what you do best - managing your business.