I frequent for large printing orders here. And every time staff help me and make sure things are…read moredone correctly. They would always pull up every single item and double check the paper I want, how many copies and whether I want it cut or not. They have a huge variety of services to fit lots of printing needs. It's so convenient to get everything done in one place. And if something doesn't come out the way you want they do their best to fix it and make sure you are satisfied. The price is absolutely fair as the prints come out true to color and vibrant. The quality of paper is great. My printed things would be protected by card boards so they are not gonna be damaged. And everything is neatly arranged in a box for me. I also really appreciate the staff there, very accommodating and helpful.

FedEx at Arden (Mall) is an extremely convenient location to ship your packages from this holiday…read moreseason. Unlike the post office , I appreciate the extra help I received when going into a FedEx (and UPS store). This location is open on Sundays. Great place for you to take your child to complete and print out their homework assignment if your computer and/or printer has failed you. All in one stop shop.

Arden Dispatch is truly a delightful place for all your shipping , shopping and gift wrapping…read moreneeds!! The staff is absolutely top notch friendly and helpful. They have a really nice gift shop inside that has many fun items for gifts with many of them from local residents. This is a unique and professional locally run store you need to check out!!! They wrapped a baby gift for me recently and it was so beautiful!! Please support these amazing ladies that are doing a great job providing great services with giant smiles!!

The staff at Arden Dispatch are the most friendly, engaged, happy folks ever. A pleasure to do…read morebusiness here.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

Today was the second day within a week that I tried to return an Amazon order but ran into issues…read moreat the store. They have a self-service station that is easy to use however, both times that I went the label maker/receipt mechanism ran out of paper. Both times it caused my label to rip and the label was not readable. There was no way I could've placed it on my Amazon return. The machine would not print out a receipt for me, as proof that I actually dropped the package off since the machine was out of paper. Today I got in line, just like I did last week, so that I could ask to have the paper refilled. The young lady with dark hair who helped me, was extremely rude and short with me. I told her what happened to the machine and she packaged my return and created another label to place on my package. I told her I needed a receipt as proof it was actually sent to Amazon. She told me she couldn't print it since I started it on the self-service machine. I insisted on a receipt since, once in the past, Amazon insisted they didn't receive a package and I wasn't given a refund for my return. (A receipt was printed for me last week when the exact incident took place,) The young lady continued to tell me she couldn't finish what I started at the self service machine. Oddly enough, she re-printed a label so that it could be packaged on my return so I did not understand why she couldn't print a receipt as proof that I dropped it off at their location. I insisted that if she was able to take my package and create a label, that she should be able to give me a receipt for that. After some back-and-forth and her being extremely short with me, miraculously, she was able to give me the receipt that I politely asked for. I remained calm and my demeanor wasn't sarcastic, nor did I raise my voice. I've worked in Customer Service for years and there are nasty and rude people that are extremely difficult to deal with or even speak to. I did nothing but keep my tone low and insist that I get something that she could've easily created and ultimately did. I'm trying to be empathetic because she's obviously in an entry-level role and probably deals with all walks of life, but I wasn't the cause of her poor attitude today.

Pretty friendly get the job done. Have always had good interactions with the staff use it as my UPS…read morestore and notary in the past

We were the jerks that came in five minutes before closing, expecting to find some cranky clerk…read moreannoyed at our existence. Instead we found two friendly, helpful guys who insisted it was no big deal - even after having to help us with over a dozen Amazon returns It was an all hands on deck situation and they packed up and labeled our returns quickly and with a smile! It made my day! Thanks for letting us check off the last errand on our to do list guys!

We have used this location for our shipping needs many times, however, it is very difficult to come…read morehere if (Michael) is working. Today for example, my husband and I went to mail 2 items and this person michael, which is what he said his name was, is very rude, Unprofessional impatient and appears to hate his job. He is the most unprofessional, unapproachable individual that we have ever encountered in a business. We Literally walked out and did not do our business there and googled the next closest ups, went to the other one on el camino, where they were helpful, patient and approachable. This is not the first time encountering this individual. And I cannot imagine why he is still working there. I can't imagine that he does not get multiple complaints or feedback on him.

Jeff is such an incredible employee! Always very helpful and efficient. His constant communication…read moreand professionalism is always the same no matter what time of day it is! Differently overqualified! A young entrepreneur in this business.

I went into the FedEx Office and was immediately greeted with a smile by Hieu. He asked me if he…read morecould help. I told him what my I needed to do and he helped me from start to finish. I feel like the luckiest customer of the day. Thank you so much Hieu, you made my day and life so much easier.

Came across this new mail shipping center located in Elk Grove. It was perfect since I needed to…read moreship a package out. They can ship via fedex and USPS and they also offer a ton of services - printing, mail boxes, notary, shredding, passport photos, custom printing, and more. I'll definitely be back.

They are the best!! Friendly and helpful. You will never get better service anywhere else!!read more

Very polite, we have used their notary service. When we have used their packing and shipping it has…read morealways been a great job. Would highly recommend their services!

This UPS Store has a great knowledgeable staff and an experienced notary who can handle complex…read moredocuments in an efficient manner. Highly recommend.