This is an exceptional auto repair shop. I have used them for two issues on my 2013 VW Passat that other mechanics/the dealer failed me on. First, my check engine light came on. I checked the code with my OBD2 scanner, and after some googling, learned that I would have to replace an air pump. The dealer told me this was going to cost $400 + labor. I called my usual shop and they said they couldn't help me, but to call Sackett instead. Sackett got it done for $300, including labor. Second, when I turned my wheel hard right, there was a scraping sound. My usual shop tried to shave off some plastic from the inside of the wheel well, but that didn't fix it. They said they could replace the whole plastic bit for $300. Sackett found the root cause of the problem (some foam expanded behind the wheel well) and fixed it for $80. Needless to say, my usual shop won't get my business any longer, and I will be going to Sackett for all of my automotive repair needs. read more

Great car repair!!!! Sacket almost makes it ok to have to get my car repaired!!! They do a great job, reasonable price and wonderful customer service!!! Joni read more

Good mechanic shop very honest people made me feel good leaving my truck there i change a lot of part myself couldn't get it running was referred by another shop recommend to all soon to be customers that the kind of shop you need nice an calm personal even though I was really stressed out with my truck read more

The place is close to downtown, I absolutely liked the responsiveness. The pricing was a little high for my car door lock to be replaced but the overall customer service was fantastic! I would come back to this place but will still shop around for a better rate. read more

Sackett Auto Repair - Auto Repair Near Me - Houston, Texas

Everything from top to bottom about this establishment is a class act. These guys keep it real with you and usually knock out whatever I need within 24 hours. I cannot recommend them enough. read more

I drove from Maryland to Texas and before I was set to return I wanted my oil changed. I took it to Sackett and within a few short hours I was called ed and told there was water in somewhere where it shouldn't have been. I was offered a discount of more than $2000.00 to fix it. I didn't have it. Then he said he could fix the problem for less. He also told me my home mechanic lied to me. I decided to take the oil change only and I drove home from Texas to Maryland without any mechanical problems. That was December of 2020, now in August of 2021 I got my oil changed again and no reported problems. Sackett Auto Repair of Houston Texas on Main St. may try to scam customers. Be aware. read more

Fixed fast and they were super friendly an amazing Go here so you don't get scammed by other people

Unfortunately, my vehicle has repeatedly been misdiagnosed at Sacket Auto. I have done some repairs with them. But the ones that I asked for a second and third opinion, I have had repaired elsewhere for a significant fraction of the price. I am suspicious that they might believe a woman knows nothing about cars and would be gullible. I am sure many women are! But I am resourceful and I will be damned if I overpay for auto repairs! There have been times when something gets repaired and the problem persist. A case of a problem being obviously misdiagnosed!! Sacket's quote might be between $400 and $500 to repair a leak, take it elsewhere and they might suggest the $40 additive that stops the leak and as a bonus they will even give you the right diagnose. I was quoted over $300 for a repair that wasn't at all the issue. Took it elsewhere and paid $15 for the part and $35 for labor. You have got to be kidding me, Jerry and Omar!! there is no way this issue was diagnosed by mistake!! I got a second and third opinion. One of the mechanics diagnosed it correctly without even taking anything apart. YSacket's mechanic, supposedly, took the time to "open up" to correctly diagnose the issue. There is no way that he didn't see the part needed was a different one than the one quoted and labor needed was no more than 15 minutes. There is no way this misdiagnose was a mistake!! No way!! So, Yelp user, if your mom, wife, daughter, sister, etc. are customers at Sacket Auto on Austin St., make sure they ask for a second opinion. It is well worth it. read more

Rafael was nothing but professional and helpful when someone stole my catalytic converter. They fixed it quickly and even fixed a bump on my bumper - could not recommend them enough! I will be going here for all my car repairs in the future. read more

Recently my son called me from the Woodlands saying that his car needed $800 worth of repairs... Is coastal drivable so I told him to come downtown To Sackett where I get my car fixed... After Omar check the car out none one of the repairs needed were necessary That the other shop suggested. Thank you Mr. Omar for helping my son in saving him $800... read more

Sackett Auto Repair - Auto Repair Near Me - Houston, Texas

I needed to replace the engine in my truck and thankfully I found Sackett to help me with this project. They came in at a thousand dollars less than other quotes I had. Omar was extremely professional and I could tell he wanted to earn long term business. He knew it was a major decision and patiently walked me through all of the options. I waited a while to post this because I wanted to see how the engine would run. It's been 6 months or so and I haven't had any problems. I will undoubtedly go back to them for future service. They found the engine quoted me and replaced it in a matter of days. It was impressive. read more

Omar and the guys at Sackett are awesome! I took my truck there for what I thought would be some impossible electrical work (another auto shop had worked on it for an entire week with no luck) and Sackett had it knocked out in 3 days (spent 2 days waiting on parts). Throughout the job Omar provided prompt updates and did a great job explaining the work required. Overall I had an excellent experience and will be sending my vehicle to Sackett for any future auto repair needs. read more

My Fiat broke down on my last trip to Houston. I called Omar at Sackett. I was very stressed out. He was very nice on the phone answering all my questions patiently. I brought my car in, they checked it thoroughly and found out nothing was wrong with it. After two and a half days when I went to get my car my total charge was a great smile and a "have a nice trip back to Austin". This was almost a week ago and my car still runs perfectly. Thank you Omar for your honesty and for your great service. read more

For a decade Sackett Auto Repair has been my mechanic and as long as live in Houston they will continue to be so. It baffles me that I have not written a review before now. Omar is patient when listening to what issues I have with my car and is great about explaining the repairs needed, upfront about their costs, and when I can't afford everything all at once he tells me what is most crucial and what repairs combined will yield less costs in terms of labor prices. When my car has actually needed a part they get it quick from the manufacturer. Omar has called car scrap yards for me when a part is too expensive for me. And if I ask if it can come from a yard he tells me if its not safe or not a long-term value and explains why. They have kept my car, now 15 years old, running so well I feel confident I can make it last for another ten years. And repairs are super timely too. Seriously, I will never go to another mechanic as long as I live in the H. And if I ever leave the city any future mechanic has really big shoes to fill. read more

My review comes with a story. Upon 2013 Christmas break I drove my Saab 9-3 to Houston while it was apparently leaking oil the whole ride in. It took about three starts to get it to Sackett Auto Repair (located on Austin St.) Jerry, called me to give me the bad news. I blew the engine!!! Not only did the guys keep an open line of communication and try to visit multiple salvage yards to find a great price for the replacement, they even DROVE MY CAR BACK TO AUSTIN AS A COURTESY and let me use an extra Shop vehicle to get home and back to work. Without their excellent customer service and wonderful caring attitudes this bad situation could of been a lot worse. A million Thank you to Jerry and Omar. You guys are awesome. read more

Update: brakes were put on without cleaning the brake dust off and have had a loud noise since 2017. I also have learned that they were overpriced compared to other similar shops and that because I'm female I got a higher price. read more

I recently have been working with Sackett Auto Repair (the one on Austin st) and they are just AMAZING. I would highly recommend them to anyone in need of a mechanic. They do just about everything! Oil changes, tune-ups, breaks, tires... ect! It's in the midtown area and definitely worth the 15 minute drive from the heights! 2206 Austin St. Houston, Texas 77002 Phone:713-522-2425 read more

Excellent service! They worked hard to repair my car and keep the price as low as possible. Omar was very nice and very communicative, showing me the issues, the price break down, and calling me with updates. I really appreciated my experience here! read more

Sackett auto repair did a great job with my car at an affordable price. These people were very pleasant to deal with and are straight shooters. read more

Very friendly. However, I specifically asked for an oil change and tire rotation. I checked in about my tires as I was paying and was assured they were fine. When I got to my car, I noticed the tires had very obviously not been rotated. Disappointing based on all the positive reviews. read more

Fantastic and quick service. The staff were extremely friendly and went above and beyond answering questions and suggesting helpful tips for car maintenance. I will definitely bring my vehicle in for routine maintenence again. read more

Honest, quick and convenient. No complaints. Highly recommend. I live nearby and have gone here for actual work as well as for some feedback and they have always been helpful . read more

Excellent place! Great customer service and so FAIR on pricing and quotes! I used the main st location. I got my brakes done here and was quoted nearly $200 more at NTB. read more

Super honest, reasonable, and do a great job explaining what exactly is wrong with the vehicle. I was in-and-out in under 90 minutes including them rush delivering the parts for my 2012 Infiniti! read more

I usually get oil changed here but when I started having small dysfunctions, I asked them to take a look at them and Rafael was pleased to inspect and fix, if possible. Rafael and his daughter (I assume) are very courtesy, welcoming and prompt. read more

I've lived in this area for over 5 years and have always gotten help from this auto repair simply out of convenience, but also because Rafael is such a nice guy. He's an honest guy and I will continue to go to him. Thanks Sackett Auto Repair! read more

Pleasantly surprised to find a reliable and honest repair shop in mid-town.

I love this shop. They are really fast and trustworthy. I have been taking my car there for 4 years.

This repair shop sucks! The technicians have little experience in wheel maintenance and bering replacement! They still have my car after leaving it there for the third time due to noise from the wheel they repaired or lack there of. Now they're attempting to blame problem on another wheel to extort more money for repairs! Do yourself a favor and AVOID THIS SHOP PERIOD!!!!!! If my car is not repaired properly and my money is not refunded I plan to take them to court like asap! read more

I have brought my truck here three times now and I have been extremely pleased every single time. Rafael is super friendly and he actually listens to what you want and is honest and timely. The repairs I have received have been quick and at a great price. This is a repair shop that you can trust! read more

Don't let the fact that Maintenance is misspelled on the building fool you. Sackett was honest, affordable and did exactly what they said they would do. I found myself in a spot when my radiator blew. I ended up with a new radiator and thermostat. They were efficient and my car was ready when promised. I will trust them with any other work my car will need in the future. They also did not talk down to me because I'm a woman. I appreciated that. I felt comfortable there. read more

Brought my truck in for service in the morning, and it was out by noon. They also told me of other minor issues to watch out for. The service was great, the price was very affordable. I will recommend Sackett Auto Repair to anyone. Good honest mechanics. read more

I had to replace my radiator but the first place I took it to quoted me $700 more than what Sackett auto repair actually billed me for!! Amazing customer service!! Thank you SOOOO MUCH !! Omar put my nerves at ease with his help!! Highly recommend!! read more

I have been a customer of Sackett Auto Repair for more than ten years. The service I have received is phenomenal. I know both Jerry and Rafael at both locations. My car has always received the very best of service, despite the fact that I have a very old car (1996 Nissan Maxima.) Sometimes the extra lengths the guys have had to go has been extreme because the replacement parts are difficult to find but they always go the extra mile (or ten) to keep my car serviced beautifully. I trust them completely to be honest, thorough and complete. I have always felt their pricing was more than fair and have felt such great peace of mind knowing that my car is being serviced so well at a price that I can afford. They are very friendly, courteous and lovely gentleman. read more

Had a really, really terrible experience at the mechanic's place where I normally take my vehicles. He wanted to charge me $2100+ for a front brake job and some minor front end work. I was crushed. I took my vehicle to Sackett where they did a thorough check and come to find out, it didn't need all that work after all. They did such a fantastic job and I was charged a tiny portion for all the work needed. I can honestly say that Sackett has a new customer and I will be referring my friends and family. read more