I grew up with BIG 5 Sporting Goods. We got our sports gear there, sometimes shoes and other odds…read moreand ends. It was nice to see one open in Natomas to avoid Arden area trips. They have good deals and better PRO TIP: sign up for their emails. Staff is hit or miss. Some friendly. Some not so helpful.

How is this place still open? Workers don't greet you they rather sit at the counter and chat. If I…read morewas the owner of this place I would be pissed. Asked if they had more of an item and the worker said no without actually checking. I found more and decided not to buy as they are lazy.

Love having this store near my work, has bailed me out many times after work for my son's sports…read moreequipment. I've bought anything from cleats, bats, water filter straws, to gloves, pants, to ammo. Their sales are nothing to bat an eye at, they're good. Never had a bad experience here despite all the negative reviews. Pricing is higher than other stores on some things, but I like being in a place where I'm not shoulder to shoulder with people ie, their competition that starts with D.

Efficiency here is sucked. Servers are like robots. Why don't they just put some machines there so…read morethat they even do not need to pay actual wages? I get here 1:00 pm and cost me 3h to get things done. Suck them all

Stopped by Big 5 to pick up some fishing gear. It seems like this location might be on the verge of…read moreshutting down, as it is a bit eerie how empty it was. Their selection was poor, with very few options. I will say that the price was fair, though I ended up leaving empty handed since I couldn't find what I had been hoping to find.

They closed 15 minutes before official closing time and would not let me in. I was ignored.read more

I wanted to share my appreciation for the excellent service I received from Michael, the Sales…read moreManager and his whole team at the Fairfield Sportsman's Warehouse. It is rare to find a manager so willing to dive into the technical details with customers. Michael is incredibly knowledgeable, patient, and clearly takes pride in ensuring you walk away with the right gear for your specific needs. He didn't just point me toward a product; he took the time to discuss the nuances of the equipment, which I genuinely appreciated. The entire atmosphere of the store reflects his leadership organized, professional, and welcoming. If you're looking for someone who actually understands the sport and treats your questions with respect, go see Michael. I'll definitely be returning to this location for my future guns.

This store does not appear to care about their customers…read more The store left me two voicemails saying I had until close of business on August 21 to pick up a roughly $1,000 firearm. I relied on that and went well out of my way to get there well before closing, only to learn that they had canceled the transaction earlier that morning. Mistakes happen. But what really bothered me was the response. First they blamed me - they said I was late and this was just their policy, despite *two* voicemails from their team member (Michael) telling me otherwise. The manager (Kevin) then told me that *I'd* need to pay for another background check and initially refused to cover it due to their mistake. I later emailed the store manager, Bill Curtis, to explain what happened and give them an opportunity to address it. He did not respond. I don't live anywhere near the store. I relied on their representations and wasted a good part of my day. I'd think twice about trusting them and doing business with them in the future.

Good place to check for sporting good staples and camping supplies. I went here for some pickle…read moreball gear and it was a reasonable price. I also have found the sales are good price and the service is friendly. Big 5 has been a spot I'd go to for a long time and it takes me back to my childhood!

"I came in to buy soccer equipment and ended up finding a lot of other great stuff I liked,…read moreincluding a t-shirt, shorts, sneakers, and socks. The store selection was good, but the checkout experience was terrible. There was only one very young girl working the register. When I put my items on the counter, she just stood there staring at me without scanning anything. I had to explicitly tell her, 'Ma'am, I'm ready to be served. You can start scanning my stuff.' She began scanning quietly, but when she finished, she just piled all my items on top of each other. I had to ask her twice for a bag because she ignored me the first time. When she finally grabbed one, she threw my things into the bag in a very messy, careless way and handed it to me. No 'hello,' no 'goodbye,' no 'thank you for shopping,' and no 'have a great day.' Nothing. I walked out feeling very bitter about how I was treated. Good products, but the customer service at the front needs major improvement." Cashier's name was Emilets.

I called in to get quick questions answered before coming in. Which resulted in prompt educated…read moreresponses. Saved me a trip due to honesty and I was in and out for what I needed. The person on the phone was polite and articulate to answer what I needed. The person even remembered me when I came in the store. Very rare to get this type of service. I am assuming the bad reviews are people who were educated and felt horrified about their lack of knowledge. Gun culture is an educated culture, be prepared to learn or abide by the safety standards and rules that adhere to them. Inside the store was clean and spacious areas. The department I needed was the firearms section, which was at the far end of the shop. That being said they have a wide collection of what I say good ammo that you can rely on for self-defense. What I can also say is that they do not gouge you on prices. The prices are well within reason, and they are updated ammunition. By updated I mean that they have different casings for those who know that grains and bullet type matter. That being said, getting plinking ammunition is a good to go here. You can trust the brands they have in stock and the staff for the firearms department is knowledgeable and friendly. Keep in mind the long wait is due to either education, or the long lengthy checks to get said items. That being said, pay your taxes, pay your registration fees, do your due diligence and you're out and about easy. I may bring in my gun to get checked by their smith. But TBH American Made Baretta 9mm FS is the far superior choice than the mass produced m9 and Italian made one. I don't think I need a service on my weapon in quite some time. Do your research, some things made in America, is better and not well advertised. This goes for the ammunition as well. To the dude who helped me. Thank you, man. Thank you for your service as well. Representing Americans to the finest quality one can hope for. Thank you.

Slowest wait staff at the gun counter. My favorite was the fat Hispanic guy who told dumb jokes…read morewhile completing government paperwork regarding a firearms purchase. Wrong time, wrong place dude. Waited in line over an hour before leaving. This team DOES NOT have the skills to work at a regular gun store.

I like this location fine! I was wondering why it gets rated so low and it looks like it's…read moreprimarily been a customer service issue. The only bone to pick (that I can tell) would be that if you need help on the floor, you sometimes have to comb the place for it. In their defense, the place is so large that they'd have to be significant overstaffed in order to feel like help was easily accessible. Pretty typical in the super large warehouse sized stores. They seem to have the things we need and when we need them. Customer service is friendly and helpful (thank you, Alex). Decent selection and prices seem competitive although I'll admit I haven't bothered to price match too much.

Another terrible experience. You guys wanted me to give you another chance, and the result was just…read moreawful I had cancelled the gun purchase, but the ammo did not get cancelled. It was confirmed to be at the store. JUST LIKE THE GUN WAS. I receive multiple emails that the ammo was available to pick up. Went to the Rocklin store to pick up the ammo on 08/22/26. We signed in to the digital queue. But that didn't matter because they weren't even using it and just helping people that walked up to the counter. After FINALLY being asked to step up for assistance, I gave him my name, id, and order number. The gentleman then took my id to the back to "locate" the order. THAT TOOK SEVERAL MINUTES. He then walked around the store for a few minutes, with my ID in hand. Finally he came back to the counter and said that the order was not in the back and did I mind if he pulled the Ammo order off the shelf. And I was perplexed ?? Why are you asking. ?? Just pull the order. Why wasn't the order pulled and ready LIKE THE EMAILS STATED IT WAS!!! He then COULDN'T LOCATE IT ON THE SHELF AND I HAD TO SHOW HIM THE AMMO AND WHERE IT IS . We did not see it. And he then went in the back AGAIN WITH MY ID IN HIS HANDS. I asked him for my ID back since I didn't want him to set it down some where as he tried to "locate my order". After several more minutes, he told me that he could not find it. At that point, I asked to cancel the order and to speak to the manager. The associate said he already notified the manager, who was also aware of the gun/ inventory issues I had previously. I STILL DEMANDED TO SPEAK TO THE MANAGER. A few more minutes went by when he decided to come out. The manager was extremely rude and you can tell my his attitude and he disheveled clothing that he did not and does not care. I stated my complaints again and noted that they were the ones who did not cancel the order and accepted it. He then proceeded to say that THEY NEVER GET THIS AMMO TYPE IN HIS STORE. And I said someone in his store approved/accepted the order. He claimed that he had no way of checking who accepted the order. And I simply said that was no excuse and this whole situation was handled extremely poorly. He then said " Well what do you want me to do". Sir, I want you and your store to get your shit together, AND DO YOUR JOBS so I am not wasting my time with people who clearly do not care when there is an issue that they caused. Managers who act like this when the issues are caused by them, their stores, and their employees have clearly lost the plot. And to continue on with his rude behavior, after looking dead at my husband and speaking to him, he then cuts my husband off mid sentence to say "I was talking to her". Sir, you are looking at my husband, and talking, he was thinking that the conversation had been directed to him. He then asked WHAT I WANTED TO DO ABOUT THE ORDER. Not only were you aware of the issues with the gun inventory , you did not take the time to verify if the remaining items on the order were in stock at YOUR FUCKING LOCATION??? You have the audacity to ask what I want to do with an order of Ammo that you just said your store never gets. Like I'm supposed to leave this order open with you all having my money and me not having any ammo. I asked that the order be cancelled and my money refunded. I received and email today from Sportsman Warehouse that my order was cancelled because it was ABANDONED. How the fuck can I abandon an order for an item that was NEVER THERE AND HAD NO INTENTION ON BEING THERE. Basic customer service is all I was asking. Nothing free or discounted. I wanted the items that I paid for and was confirmed to have been there. What a fucking shit show.

Yes!!!! Love that Big 5 has email coupons. Took a chance to see if I could find some shorts. It's…read morejust too hot - bonus they're on mark down!!! There was great seasonal sales and the staff was super helpful and friendly. I was having trouble loading my email in the store and one sales person told me just the right place to stand so I could pull up my coupon.

Stopped by to pick up some baseball cleats for my softball game. All staff greeted me as I passed…read moreby them and staff was quick to grab me the pair I was looking for. The store was clean and orderly. The checkout process was quick and they took my coupon without issues. The price was lower than I thought so that was definitely a plus. Recommend this store location.

An excellent gear store. You can find almost anything for any outdoor activity or sport. There is a…read moregreat selection of clothing that you can browse and try on. The entire staff is friendly, welcoming, and always ready to help. I really like that you can find everything you need right here. Plus, the discount system includes club membership.

I love shopping at REI. They have such great stuff. I was at REI today and I saw a top that I…read moresimply feel in love with. So cute. I had to stay in line so I wouldn't buy it as I really don't need more clothing. I am such a shopper and keep buying new clothing all the time. Earlier in this week I went shopping with my girlfriend and came home with a Oakland A's T-shirt and a dress. I now have enough dress that I can wear a new one every Sunday to church for 3 months. And as for tops. I have so many of them. Just 2 weeks again I was sporting my REI pants. You know those hiking kind that are light weight and zip off to make them into shorts. It was perfect for our service project of moving bark in a local park. I love the clothing I buy at REI they are functional and cute. One of my favorite sweaters is from REI. It's a rust colored sweater that is tight weave so it keeps me tasty warm. I do have to admit that I find REI to be pricy, but the quality lives up to their reputation, and the return policy is amazing .In addition if you are a member shipping is free. I am a fan of shopping on line so they have their hooks in me. My last shopping spree was on a quest for finding the best compression socks for traveling. I'm planning on 20 hour Amtrak trip and have read that if you sit for long periods of time while traveling compression socks can help. I'm not familiar with compression socks. There are so many different types of compression socks available. It's hard to choose the best ones. And the price range and styles really vary. While at REI last month I saw some being sold and I trust REI so I thought I'd buy a pair. But, due to the price I wasn't ready to take the plunge. In store they sell Sockwell brand socks for around $32.95. Quite pricy in my mind. I went online and check out my options and they had last year's model for only $23.93. Not a lot as starting from over $23, but still a savings of $9.02. Better than nothing. I can't believe how expensive compression socks are. I bought one pair online and they arrived. Then I realized that two pairs would be better so I can wear one in each direction in the trip and I wouldn't have to hand wash them. This is a total splurge as lots of people handwashing while on vacation. In the end I bought a 2nd pair online, a different color, but the same style of socks. Shipping was free and I got the same $9.02 discount. Then I got a coupon in the mail, $10 off of a $50 purchase so I needed to use it. So I rebought the socks grabbbed a third pair to get it up to the $50 ($56.58) range thus the 3rd third pair only costs $10, what a deal. Not that I need the 3rd pair. The only time I plan on wearing these when I travel so it's not like they are going to wear out. I'm too much into a bargain. You now probably want to know how they are working out for me. To be honest it's summer and between mid 80's to over 100 so I haven't had a chance to try them out. I know to bad. I only washed one pair so I can still try them on and figure out if I want to keep the other 2 pairs. I can always return them if the one pair doesn't work out for me. That's what I love about REI, they have such a great return policy.

Walked in looking to buy a beanie. Management, when a customer walks into your store and says hi…read moreto your employee, the correct response is to say hi back and can I help you find anything. Instead your employee stared at me with a blank look as to say "please don't buy anything, it's near closing time and I don't have the energy for you. " Pretty lame, well I guess that's expected from an outdoor clothing store in an airport. Just order two beanies on Backcountry.com out of spite, so suck it.

I have purchased many fashionable, high quality and…read morereasonably travel clothing and accessories from this store. It is one of my secret delights to pick up something new for my trip. Great customer service and easy returns.