This company is wonderful. In the 2010-12 timeframe, we had an apartment in New York City and felt…read morethat someone from the building staff was going in and out. We purchased a clock but it was unreliable (not their issue - it was a supplier fault). The folks at Palmvid were blazingly fast in replacing it and ultimately, we settled on a lamp and BOOM - caught the perpetrator! We took down the entire building supervisor and porter team who were systematically taking advantage of the residents! This company was so helpful and did everything remotely. Countless phone calls by us pestering them to make sure everything worked as advertised and at every turn, we got way more than our money's worth. Completely trustworthy! Thanks guys for the wonderful help and support! See the photo of the thief in action digging through our drawers!!

I ordered a plant 1st in October then had to change to an air Purifier. The 1st one I recieved…read moredidn't work so I shipped it back for a replacement. The 2nd one worked but there was a flashing light on the bottom of it that alerted the staff that it was a spy cam and by the time palm vid sent me some stickers to cover the light, it was too late. It had been discovered. They, the workers at the facility, started unplugging the device and turning it away from the area that I wanted to record. I told representative at palm video that it was known but they didn't do anything to help me such as send me a replacement to be used in another area in the room . I wasted $163.00. I should've been offered a different device that I could have placed in another area in the room since it wasnt my fault that lights was flashing , and the people figured out they were being watched. Palm vid should have sent covers for the flashing light when they send the spy cam, especially since they knew that the light flashed to signal it was working.I thought everything was " in secret " and not detectable. I need a good one to do what I purshased it to do. Everyone at palm vid is nice and courteous but that's not helping me now,

Great young men took care of me. They identified what needed to be done and fixed it.read more

We use FLS for our home and for our agency. we find Rob, Deb and team to be a co who is honest, and…read moredelivers what they promise. I did a ton of research on different local and larger companies, and Frontline was my top choice. When we met with them, I knew right away that they would be the best company based upon the professionalism of their customer service and their presentation. We were pleased that our rates would be low (and are locked in) and when installation day came, everything went well. The technician was super professional and knew the equipment well and took his time making sure everything was just right. Ultimately, we're really pleased with the high level of service and we are are working with a group we trust. Thanks team Leo and Veronica

Carl made things good and I was mad when I posted the review as I didn't give Carl time enough to…read morecontact me. The real positive is first is the system they installed is great.........and Tyler their installer is fantastic! My apologies to Carl. My fault for being impatient. I just had SSS fix my problem [10/24/19].. Carl contacted me in a timely manner and Tyler the tech just updated and fixed all my issues. Stellar consumer service!

When we built a home in 2013 with Saddletree homes we had a very large budget for home security and…read moreAV wiring from Site Sound and Security. Part of the package from our builder was a 2Gig home security and control unit, several modules for controlling lights, a compatible thermostat and one year of monitoring from Sight Sound and Security. Unfortunately after the first year was up Carl the owner of Sight Sound & Security refused to give us access to the unit anymore and will not return calls or emails. Saddletree attempted to have him contact us but pretty much told us to give up. So Saddletree gives you the basic unit and some control modules but unless you continue to pay Sight Sound and Security it's useless as Carl locks out the system with an installer code and won't change it. The last email I sent Carl was nearly a year ago and I promised him if he did not give us access to the unit which we own I would write an honest review of his business so that others could avoid him. He again did not respond. Buyer Beware.

My husband and I were looking for a home security system. We were referred by my husbands brother…read moreand decided to give home front defense a call and set up an appointment for a quote. Homefront defense sent Garret Myers and he was beyond helpful!!!! Not only did he explain everything into detail about what they offer and their different packages for home security But he also answered all our questions and concerns and provided amazing recommendations. Thank you so much garret! If you are looking for a home security go with home front defense. You will thank me later!

I had the pleasure of meeting with Garret, and discussed all the options available and what really…read moreworked best for our house and needs. Really could sense he wasn't pushing a product but more of a relationship and experience. The system works wonderfully and is easy to use. The installation was on time and efficient. Absolute great company and experience!

The Cottages I live in uses this company for our internet services. It is not very good. I work…read morefrom home in a virtual call center. On 7/20/2026, the internet was down for almost half of my 8 hour work. I tried calling but couldn't speak with a real person. I left 2 voicemails that were never returned. They don't have an app to check on outages. Two techs showed up at my home unannounced almost an hour after service was restored. I do not recommend this company.

Great ! Michael really knows his stuff! He will help you (even if it is after he scares you!).read more

So our history goes way back to when we first bought our smart home in December 2017. We were…read morereferred to him by our builder that told us this who you call to setup your smart house (ipad, interface with WiFi, lighting and security interfaces etc.) so to be clear, we write his company a check for our alarm service and he troubleshoots issues with the smart house apps interfacing with our phones or the internet etc. So we called to get him out to setup the alarm and that took longer than it should have. We also ordered some More smart lights and smart speakers for the house and those installs took forever. Then after that was done we realized that the security camera component just shows real time camera feed, it doesn't record or allow you to go back and review any footage. So we called him (several times) and when he finally called back he said we needed to buy a special dvr to record footage instead of just view it. He gave us a quote for $645 for what was called the legrand nvr, said we wouldn't be able to record footage without it. Being concerned about our safety, we decided to purchase this external camera recording system. He sent an employee out to set it up, who did so and just left my husband instructions on how to access it. That was in April 2019 (I just paid my annual security alarm check to peak Audo visual one month before in March). After four months of trying the lengthy instructions and leaving no less than 5 voicemails with peak Audio visual- I decided to reach out to the builder and ask who they now recommend. They had nothing good To say about peak audio visual and that because of that they switched companies for their smart home interface installs. They recommended me to another local electric company in town, who came out right away. They were not able to access the system at all and said that the system was actually extremely antiquated and the company (legrand) no longer makes or supports this product. They gave me a 700$ quote to replace this non-functioning system so I just put it off for a while. Then March 2020 rolls around and it times for my annual alarm check to be paid and I get a statement for it from peak audio cisSo I call and leave a message stating that I won't pay my check until someone comes to fix my equipment- I get a call back right away from the owner Stefan. He comes out next week and basically just nonchalantly says that he can't get the legrand system to work and that he doesn't know why but he's going to have to come back a separate day with - legrand rep. That was April- he never came back or called back. I left him multiple messages asking him to take back his equipment and refund me and make this right. He just straight ghosted me. Not a good business man or person. Don't ever use this company for any of Your service needs.

We bought a home that they installed the audio, and security system in. So we had them take…read moreeverything over and use them as our primary provider including monthly service for our system. After a few years some stuff went bad or just didn't function properly. We called them, a tech came out and looked at the system and told us we needed a new doorbell, and a new Nuvo board. The tech took the Nuvo board and asked to have the owner schedule the return for the install of the new doorbell, and Nuvo. After 3 months of multiple calls and messages we have received no calls back or info on anyone to fix our system. We still can not use our intercom system due to the way the tech left it from his original appointment in Dec of 2020.

Mindy from the office was extremely friendly and professional to schedule with. Rich, was very…read moreprofessional when he came on site and diagnosed the problem we were having within 30 minutes, when two other companies couldn't figure it out and quoted us several labor hours to diagnose. System Links pricing is competitive, they are friendly and great to interact with, and most importantly, they are extremely competent and do good work. Can't recommend them enough.

I highly recommend system links of Colorado for security cameras and service. Rich came out and…read moretalked to me about what I wanted and what I think I may need. He showed me a variety of things and suggested a variety of cameras. I ended up going with The 2K cameras and color. The installers, Gabe and Kyle were great. They were prompt and they were good and weren't satisfied until I was. I would most definitely use system links again if I upgrade my system. You can't go wrong with this group.

I couldn't believe the amazing service I received. They had knowledge and experience I was looking…read morefor. Trusting Rich through the process of selecting the right Sonos equipment and to come into my home and get the entire job done was easy- he knows his stuff! The surround sound is the clearest I've ever had and it blends well into my home. Thank you! Highly recommend these guys