Hi My neighbor had hired Safe & Sound Plumbing previously. I requested service from Safe & Sound Plumbing to repair a leaking Kitchen faucet.A plumber came out. The faucet still leaked. The Kitchen faucet was old. My neighbor & I went to Aurora Plumbing. I purchased a new brass kitchen faucet. I worked with Owen; the owner to set a time to install the new kitchen faucet. Wilfred, the plumber installed my new brass kitchen faucet. All the plumbers at Safe & Sound Plumbing are reliable. Professional, knowledgeable. Cleanup after the completion of my project. I have a new brass kitchen faucet. Safe & Sound Plumbing was of good quality. Affordable & fair. I am thrilled with my new kitchen. !!! faucet. I will hire this company again for other projects read more

Safe and Sound Plumbing - Plumbing Near Me

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Had a fantastic experience working with Safe and Sound plumbing to replace two leaky hose bibs. From the start, Owen was very responsive and took time to fully understand the nature of our repair, and was able to offer transparent and competitive pricing. On the day of, the two plumbers who came out (Wilfred and Adrian) were friendly, knowledgeable, and communicative. We couldn't be happier with the repair, and would definitely work with Safe and Sound again in the future! read more

Owen and his staff did a great job installing my whole-house water filtration system. The work was neat, and the itemized invoice matched what was quoted. Owen answered a lot of my questions and even came by to do a check-up. read more

Arrived at agreed upon time; left a clean work area. Two person team. Fixed leak at tee connector in copper pipe water line. Used compression fittings instead of solder which saves on labor costs. Since I had a pipe clamp on the the connector that temporarily reduced the leak to slow drip, I have no experience with compression fittings. But being a similar concept to my clamp but installed with extra steps, I look forward to checking it out over time. Would rehire. read more

Safe and Sound Plumbing - unfinished basement ceiling - this method only works where there's enough space for tools - Plumbing Near Me

Owen answered my call and we worked out a time for hime to check the job out day of. We were in a time crunch, and Owen made our repair work in his schedule. I thought he would need to replace a broken water pump, but he took it outside, cleaned it out, and it started working again. That was over a year ago, and the old pump is still going strong. Great value for us! read more

Safe and Sound did a great job for us at both our residence and rental house. In both cases, old plumbing caused us ongoing problems. S&S resolved both quickly and with great skill. These are our go-to guys for all things plumbing. Highly recommend read more

I contacted Owen to trouble shoot a drain issue. He responded immediately and after some texting back and forth - he offered to stop and take a look since he lives close by. We discussed the issue at length and he got an estimate to me very promptly the next morning. Owen is professional and responsive. I plan on using him as my go to plumber - especially for anything here in the southend. read more

Owen and his team were very professional and the resulting work on my basement remodel was spot on. They rerouted our main water line, installed a new gas water heater, installed a new sump and various water & drainage connections. These guys are a perfect vendor if your looking for a small business plumber with a high level of expertise for a remodel project. read more

Since we moved into our house a year ago, our hot water faucet in our bathroom has not worked. We had three different plumbers look at it and they all said we needed to replace the whole apparatus. We tried Safe and Sound because they were local and we are so glad we did. They are very responsive and seemed to go out of their way to save us money. And they fixed our faucet! Their expertise was impressive and their customer service is top notch. I would hire them again in a second. read more

Built our plumbing system in the unit from scratch for kitchen and they have met all the specs of the project by the inch and have been super professional. I'd hire them again! read more

Owen and his team ran two gas lines and setup two gas firepits. Him and his team were professional and courteous and very communicative! I would definitely recommend them to friends and use their services again in the future! read more

Owen and his team were top notch! They redid the plumbing in our kitchen and bath, and also added a shutoff valve for the hose. They were on time and professional. Would definitely hire again. read more

Very professionally and courteous. Communicated well was very experienced. Found and fixed the problem quickly. 10/10 would recommend.

Been a GC for 30 years. I really liked Owen. He gave himself a 25% raise without telling me and over charged the hours for the work. I allowed time and materials because I trusted him. Gave no notice to me that he was raising his rates excessively and charge my neighbor 50% more. Because other outfits are charging it doesn't mean you raise your prices without telling and charging T&M. Neighbor had multiple times asked for a price and knew he'd need a new tankless hot water unit. Well over $5k for two days of work and no estimate. read more

Owen Sweeney and his company Safe and Sound Plumbing have done work at my house quite a few times since 2006. Every time he has proven himself to be honest, thorough and skilled. I wouldn't call anyone else! read more

We recently hired Owen and company to fix a burst hose bib on our roof. Owen responded quickly and was able to come out the same day for a free quote. He was honest and offered multiple ways to fix the problem. His team came prepared for the job so if they had to go to plan B they already had all the supplies. They answered all of our questions and were a great value. I would highly recommend Safe and Sound for your plumbing needs. read more

Highly recommend! These guys are reliable, professional, and trustworthy! We've been hiring them for quite a variety of maintenance, upgrades and repairs for years, both for my home and the small non-profit that I run. It's great knowing that the owner, Owen, lives in the neighborhood and is accountable to the community much moreso than big companies or contractors who drive in from way out of the city. read more

Owen and his team are outstanding. They respond in a timely fashion when I call with a problem or a new project and their work is always of the highest quality. I can recommend Safe and Sound Plumbing without reservations. read more

As a new homeowner, I was lost at the idea of finding a plumber and finally got a referal for Safe and Sound through a friend who is a contractor. Safe and Sound's main guy is Owen and he did a fantastic job on our house. He had the most affordable bid (I shopped around), he was very friendly and relaxed and answered all of my totally ignorant questions. We hired Owen to repipe our 1948 house and we gave him the key to our place to complete the job while we were out of the country. Our trust was well placed and I would reccomend him to anyone looking for a local, friendly, affordable plumber. read more

This was the absolute worst experience we had throughout our entire basement remodel. Owen was so completely overbooked that it took him days and sometimes weeks to respond to an issue or a job that needed to be completed. We hired him through our general contractor who highly recommended him. It soon became a nightmare after we were convinced that he was fully equipped to install radiant heat throughout our newly remodeled basement. We spent a good four months without heat in our home (the project started in late summer) because Owen couldn't figure out why our heat wasn't working. Rather than getting to the root of the problem and taking the time to dissect the issue, Owen repeatedly came to our house while we were at work and told our general contractor that everything was installed correctly and it was working fine. We started to feel like we were going crazy since Own and our GC didn't seem to believe that our heat wasn't working. We would take pictures of our temp gauge and send it to them each morning when we woke up freezing. We finally had enough and called the company who Owen bought the equipment from. The technicians came out and checked our system for about $1,000 since they weren't part of the installation. Turns out Own forgot to flush the filter after the installation so no hot water could run through the pipes to heat our floors and house. They told us this is a well known piece of the installation process - everyone knows to check the filter after installing radiant heat. When we asked Own to reimburse us for the technician fee he started deducting money from the overall amount saying he did extra things for us that he hadn't changed us for! He only sent us $500 weeks later. Having two kids and spending months without heat is inexcusable. Owen had the worst customer service, follow thorough and work ethic. You couldn't pay us to work with him again or recommend him to anyone else for that matter. read more

Highly recommend. I was very pleased with the fast efficient service and reasonable price.

Grreat service and fast response from an honest guy. Thanks Owen!

After calling several plumbing companies, I contacted Safe and Sound Plumbing and discussed with Owen the need to replace a sump pump in a storm drain adjacent to my townhouse. I was making the call on behalf of all 8 townhouse owners, as I explained to him. Owen gave me an estimated range for his fee over the phone after I described the job. My description was accurate. Two days later, he looked at the drain and pump and almost doubled his estimated fee. I was very surprised at the increase, but we needed to get the work done, so I agreed to pay it after checking with the other owners. Owen confirmed that he would start Monday morning. We arranged to meet at the job site first thing Monday morning, when I was going to pay him a deposit. I received a text from him 30 minutes before the meeting saying that he would need to reschedule for the afternoon. I replied, "Ok, what time?" I didn't hear back from him until the afternoon. That afternoon, he texted me and said he was too busy to do the job and lacked the necessary expertise. Lacked the expertise? To replace a sump pump? After looking at the job and providing a bid, and confirming he would start Monday morning? I immediately called him to try to work something out since we needed to get the job done. I left a voicemail and asked that, at a minimum, he refer me to someone who could do the job. He never called back. I texted him, and he didn't reply. I left one more voicemail the next day. No return call. What a complete and total flake. read more

We were also recommended Safe and Sound by a friend who had worked with Owen and John at a jobsite. John first came out to fix a shower that turns out was clogged because of sediment in the pipes. That went so well we decided to hire Safe and Sound to repipe the house. The Safe and Sound crew just finished (literally 30 minutes ago) doing a full repipe, redrain, plus a few (okay, several) other small add on finish jobs in our house that was built in 1940. On Monday we had all galvanized pipes and this afternoon we have wonderful new pipes and drains. Everything works SO well, it can't believe we didn't have this done sooner. This crew was really great at explaining every step and making sure we were getting what we wanted and needed. Anyone who is thinking about a project like this I would highly recommend having Safe and Sound do the work. The results are fantastic. Even if you don't have a big project, call Owen for any plumbing needs. read more