Once again after going through a few contractors and businesses. Alex was the most responsive and…read morequick to help. I needed an exterior door replaced for my garage and my sliding patio door. I had purchased them and within a week Alex was there with his team to help me out. Within a few hours both doors were installed and in great working order. This is the second job Alex has done for my home and I will be reaching out again for future work. If you are looking for quality work at a great price then this is the business to go with.

He came prepared to do the job! Very nice and efficient. He took care to ensure none of our…read moremerchandise was affected by dust.

We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

Our windows were replaced just as the weather was getting cold. From the initial meeting with Barry…read morefor the discussion and quote to the installation, the process could not have been better. The installation and clean up was second to none.

The old backdoor was, kind of, a joke, because it didn't really close and cold wind could come in…read moreeasily and one could clearly see that was extremely outdated. I contacted "American Thermal Window Products" and wanted to get this house project rolling before 2022 came. Unfortunately, due to labor and material shortages, I was informed the door installation would be at least a three-month wait. Hey, that wasn't the company's fault and I always received a good service and prompt responses from the office. Nick was assigned to get in touch with me for an estimate. Nick and everyone else in the office were very friendly. Nick explained everything about the estimate (free in-person estimate) and answered any questions we had. He emphasized that everyone involving with the installation process worked for the company. With that being said, there would be no third party contractors hired off the street! I understood the virtue of using the company employees. I have been part of the gig economy for some times. I wouldn't say the contractors wouldn't do a job, yet there could be a lack of accountability on their part of work certainly. In late February 2022, I received a voicemail from Linda and immediately called the office. She scheduled the installation date for me and provided an arrival window. The crew came in prepared within the window and was ready to work! The installation was rather quick. The cleaning was thorough. Everything was painless. The crew leader told us that adjustment could be made if there was a need. That door...let me tell ya...was a godsent. It helped conserve the heat. It did have an energy-star icon, for those who are into the energy-efficient appliances. It is also esthetically pleasing. Overall, I'm very satisfied. I'm going to inspect the windows for the rest of the house and to see if I can get "American Thermal Window Products" involved again.

Ordered new entry way doors from them because we had ordered metal screen doors from them years…read moreago, and we were pleased. The whole experience has been a nightmare. We ordered new doors for our house including a new front door. Following installation, the front door was snapping and popping when the sun hit it, and started to fade and paint was flecking off. We called to have it replaced because it was under warranty. They replaced it with a door that looked worse. You could see the unpainted inside window trim thru the windows. We went back and forth, requesting our money back, but we were not able to make any progress other than they would order a new door for us. This took months, many phone calls with service and general manager. Finally they said they had 2 doors for us, and that we could pick. It's not lost on us that if we picked between the 2 doors, that then they could come back to us and say, "you picked it". One of the doors had sand inside the windows-clumps of sand. The other one looked better, but it was obvious that it was the first door that we had returned, just painted. We were done! This company has gone down hill since we ordered from them back in 2020. Avoid them at all costs. They are sneaky and don't have good customer service. Nor do they have effective management.

Was a bit pricey for me, but Mr. Lynn made a great recommendation for a place to make a custom…read moreplate for my door so I can install it myself. Much appreciated, Mr. Lynn!

Mr Lynn came by our condo building in less than two hours to assess the situation with a damaged…read moreexterior garage door. We thought we would have to replace it - at more than $1500! But he offered a reasonable solution that our handman could handle and even provided the part for him to use. That's integrity!! I will definitely call him again if we have any door issues.

Dan is the best! I was first impressed by his ability to communicate with me about my project. It…read morewas a reflooring of one room and refinishing of the rest of my unit--without a move-out. Dan was ever patient and considerate. He is quite a perfectionist, as well, not taking shortcuts to get it done. My newly finished flooring looks beautiful. Pricing was consistent with other bids.

Costello home service did a great job today at repairing my back door bilateral side frame. they…read moreare professional and know exactly what is the problem when I called them. Dan and his partner came same day, got the job done efficiently. they also provided consultation on related issues and preventive measure. highly recommended!

The quality and customer service of these guys is top notch. They go above and beyond and make the…read moreprocess so easy. The quality of the doors they replaced in our home is wonderful. They were incredibly patient to make sure we were happy the particular shade of brown we wanted and the door is beautiful. We had an accident with our sliding glass door (they also did the initial install) and we wanted to repair it in the most cost effective manner. I was overwhelmed and Ganya took the problem off of my hands and did all the leg work for me. She's a delight. We love these guys. We're 100% going to them when it comes time to replace our windows and siding.

been a repeat customer of UHS for 8 years now, incredible pricing and their lead carpenter Colin is…read morea master at his craft!

Brad came out to give me an estimate on replacing our front door. He took his time with me to…read moredesign the exact door I wanted and was able to show me how it would look on my house from both inside and outside. He was extremely patient with me while i tried to explain the look i was going for, and got it PERFECT! Could not have been an easier or more seamless process! I would HIGHLY recommend Next Wave! I can not wait for my new custom door to be installed!

Dave and his crew were amazing . He was quick to respond to every question I had . Kept me up to…read moredate on the arrival of our windows . . Quality of work was top notch ! Took my vision and created it . Will be recommending his company to anyone needing window service . Will also use him for any future window needs..

The quality of doors and hardware is subpar even compared to the big box stores, but for five times…read morethe price. After spending over $6000 for doors (not including the labor), this was one of the most wasteful spending of my life. The hardware is constantly breaking, the screws are falling off, the locks are jamming with the magnets constantly breaking. The components inside the locks are made of the crappie's plastic and screws possible (probably recycled). The doors and frames are made of MDF, and the veneer keeps scratching and pealing after almost two years. The service or people at the Arrow Doors do not care, and if the hardware breaks, you better reach out to one of the manufacturers in Poland. I had to drill the holes to get my little kid out of the room as the lock mechanism broke AGAIN. This is INSANE! I wish I would never fall for the fake positive reviews, as the products they sell are TRASH! This company should use the following motto: " SPEND MORE AND GET LESS"

From the owner: We meet expectations of our Customers by offering high quality exterior and interior doors. All…read morethis in a wide range of colors and designs along with safety features like reinforced structure, magnetic locks, 3D hidden hinges, traditional/digital locks. Thanks to all of these features, our doors will become an integral part of your unique and modern house.

My wife and I have been looking at replacing 2 or 3 windows in our home in Portage for over the…read morelast 4 - 5 years now but the cost was always a factor and their scheduling didn't work well with ours. We reached out to Gary after a referral from our tax preparer and he came to our house and discussed all the options and scheduling and we where so impressed we decided to have all 6 windows replaced and they even completed the trim on our sliding glass door from a previous installer that had not finished his work and disappeared on us. Gary was easy to work with and is very reasonable prices. He came to our house and double-triple measured our windows to make sure everything was ready for the install. We have a bow window in our front room that looks fantastic and my wife's cats have made it their afternoon sunning\nap spot. We had some delays do to the terrible weather in NW Indiana a few weeks ago we had to reschedule our installation but Gary's team worked with us and got all our work done in a day and a half. I would give them 6 ****** if I could. Thanks for all your hard work. PG

Gary was easy to work with and had reasonable prices. He measured and placed the order. I had one…read morebay or bow window and 8 regular windows replaced. They look great. We had one weather delay but then it was installed. His crew was respectful and took care to do a good job and clean up after themselves too. He even came back and helped re-hang my blinds. Nice guy!

Ivan is an experienced handyman with amazing customer service and reasonable pricing and best of…read moreall quality work. Thanks so much for your hard work!

From the owner: 10+ years in the home improvement business. My goal is…read morecustomer satisfaction. We will treat Your home as if it was our own. Affordable rates and most important quality service.