Super easy exchange process, thanks Julina!! Friendly and helpful. Great selection at good prices.read more

Lot's of good choices here for any sport and there are some deals to be had here…read more All the nice quality gear here. Look for the plentiful SALE signs. Bicycles: prices start kinda high for an entry level Mountain Bike. Customer service: cool and knowledgable. Tip: there is a sale rack for clothing in the back. Many racks. Tip #2: park across the street in the covered parking area for the mall. Look for the 24 Hour fitness sign garage.

I've shopped here a lot and they always have a great service. I'm not an easy customer but they're…read morealways making me happy. Great management and training. Banana republic should learn from you guys. Thank you. I'll be back soon.

This store is beautifully curated and aesthetically pleasing with seemingly elevated work out…read moreclothes until you...touch the fabrics or try the items on. Most of the items I grabbed were polyester blends that lack the structure and refinement for the price point. The tee I tried on failed flat in drape and finish - I couldn't wait to take it off and get out of the store. I was a huge fan of GAP/BR/Old Navy (I'm local), not anymore :(

A great store with a great selection of Pata gear to choose from…read more Parking along the street is pretty easy and plentiful here, which is a plus since it's SF. The employees I have interacted with are all helpful and chill, in the not typical retail manner which is Patagonia that I admire. I definitely recommend this location of Patagonia.

One of the worst customer service that we have ever experienced. Staff are rude, and unhelpful.read more

I decided to stop by and see if they had some cleats we had been looking for. For cheaper than I…read morehad found elsewhere. Not everything was cheaper. But it's SF, thinks aren't supposed to be cheaper here. Sure enough. In the sale bin they did. They have plenty of shoes and many different types of sporting goods. Come check them out. The staff was nice but didn't need much help. Found what we were looking for.

Stopped by to pick my swag up for the Presidio Marathon. I love the set up of the place and has an…read moreold school feel to it. The people are very friendly and love the card board signs. There's tons of great variety of brands especially preparing for race day. Typically there's an additional discount on last minute items needed for race day. The only down side is you have to pay for parking which I figured because it is the city, but other than that I love sports basement.

Went to look for some bibs, waders, or rain/fishing outfit. They carry zero, they got camping…read moreequipment, tent, sleeping bags, bikes, survival equipment all this other stuff; I would consider a rain suit or waders essential. They carry no fishing gear equipment etc. Will not be returning ...nothing here for anglers.

The service by Harsh in the shoe department was outstanding! He did try to sell me on two hiking…read moreshoes that were staff picks that I tried on but didn't get. He was super patient with me as I tried on about 5 different pairs of shoes until I found a pair of Keen's. Parking lot in back of store. Be careful of locking your scooter/bike outside. I was leaving the store and a guy was using electric saw to take a scooter. Security guard just came out and said bro what are you doing?! He rode off into the streets with that scooter.

Nice products, but the customer service was disappointing. I felt judged when I was told something…read morewouldn't fit instead of being allowed to try it on. The gear is also extremely overpriced -- my $200 bib shorts are already peeling. Expected much better quality and service for the price.

Cool little cafe/cycling store. They got a cafe in the front and a table inside for you to chill…read moreand have a pit stop. They sell cycling gear in the back that seems to be mostly Rapha with a smaller selection of curated items. I didn't see any components or tools for sale so it's mainly clothing/on-body gear. In the cafe, they also have tea, sparkling water and soda, I opted for a Mexican coke! The best part is that they are super friendly and have parking inside for your bike!

My very first 5k run. 9.20.2026 for San Francisco Aloha Run 2026…read more All the sales associates were so helpful and friendly. They provided advice on the best shoe that will meet my needs. Amazing prices and special sales too. I Iike my shoe so much, got my husband a matching pair. A must visit.

0 stars! WORST EXPERIENCE EVER! Spent 16+ hours waiting for the Nike x BTS collab. Followed all…read morerules given by Nike security, but SF Nike store manager Raquel Collazo was on a power trip & removed us from front of line & refused to give us wristbands. Raquel Collazo & her team were giving ppl conflicting info for the Nike x BTS collab event. We were the first ones to arrive on 7/4 & waited for over 16 hrs. Security told us to wait in our car & line up at the entrance when they set up stanchions on 7/5 11am. They confirmed multiple times on 7/4 & 7/5 not to line up in the unofficial line across the street bc it would not be honored. 7/5 approximately 10am: Raquel, Mel & security guard exited the store & walked across the street to the unofficial line at "the Square." Other employees brought out the stanchions, so we went to line up at the entrance. However, the employee had no clue what to do & had us wait there so he can radio his manager. We waited for a while, & were passed to another employee named Mel, who also didn't know what to do. Then, Mel passed us to Raquel. We told her we needed wristbands bc we were the first to arrive on 7/4 & have been waiting for 16 hrs. However, she was rude, dismissive & refused to give us wristbands. Raquel was on a power trip & kept repeating, "THEY REPORT TO ME" when asking ARMY's who advised us to line up at the Nike entrance. We even offered to show pictures that we took when we arrived, but she said no and ignored us. So, ARMY's who followed the rules were punished & removed from the line for no reason. Nike, please retrain your employees! Raquel Collazo lacks empathy & accountability & did not apologize for their misinformation. This goes against Nike's core expectations for Nike's Code of Conduct. Also, Raquel Collazo claimed she spent 30 days training her team for the BTS x Nike event, but it was poorly managed & executed. Many of us ARMY's spent our days, money, time, energy, & gas traveling to SF for nothing. Unfortunately, a highly anticipated event that was meant to be sweet, fun & memorable turned sour. NIKE at SF, do better. It's embarrassing. We're longtime Nike customers & spent lots of money on Nike products, but we are never returning to this location. This negative experience has tainted the Nike brand's reputation. We will be taking our business to competitor brands that have high customer satisfaction. In addition, there are many negative reviews that consistently point to a similar issue: terrible customer service, or lack thereof!

The Columbia Sportswear Employee Store is a major win, especially when you're flexing 40% off…read more Mountain Hardware may not be the flashiest or trendiest brand out there, but the quality speaks for itself. I walked out with snow gear that feels like it could realistically last me the next 20 years. Great value, solid selection, and the kind of pricing that makes you feel like you beat the system a little. *Invite Only* although they do have public events.

Invitation only, we have not been here in a while. See…read morepicture for "Year Round Access" for exceptions. Quality/Quantity - Good, I like 2 of their 4 brands here. My favorite brand is Mountain Hardware. Bought two heavy duty ski jackets, one in blue and one in black. I plan to return one after I try it on at home with my other outfits... Because this is an employee store, do not expect to find the latest and greatest. But they are improving with their inventory selection IMO. Fairly consistent business while we were here both days. But then again, we also get to travel on off peak days and times. I would NOT want to come here on weekends. Atmosphere - Must go through security to enter the parking lot. Plenty of parking. Must check in with security to enter the store to shop. Open 7 days a week from 10am or 11am to 8pm. See my picture or Yelp. Very dog friendly; see picture. There were at least 3 customers here today with dogs?!?! Service - These two visits were good. Price - Ski jackets were $350 ish... but with the 40% off and an additional 10% off, I got them for $225 each! Good deal. Owner Comment - Congrats on your success since 1938; thank you for inviting others to join your employee store. I appreciate the additional discounts.

"Go Figure" has been around for years and it doesn't matter if I venture in every week or every few…read moremonths, I CONSISTENTLY find something wonderful to purchase. Come here if you want that high end, unique, one-of-a-kind boutique clothing experience without having to shell out the money for it.

I cannot recommend Carolyn and Go Figure highly enough. When I called to make an appointment to…read moreshop, Carolyn invited me to peruse their website and let her know which pieces I was interested in trying. I did this, and when I arrived all the clothes that had caught my eye were ready and waiting for me to try them on. Trying clothes on at Go Figure was the first time in thirty (yes, 30) years I actually felt comfortable, relaxed, and hopeful while trying on clothes. I was delighted with every aspect of the experience, and went home with more clothes than I had ever purchased in one shopping trip in my life. In addition to being thrilled to actually find clothes that fit me, were comfortable, and I thought looked lovely on me, I was overjoyed to be purchasing used clothing. I prefer to purchase nearly everything second-hand, both for environmental and economical purposes. THANK YOU, Carolyn (and please pass on my thanks to your colleague, whose name I am sadly not recalling at the moment), for the most positive, supportive, encouraging, and productive clothes shopping experience I have had in over three decades. I will definitely be back!

Nice kicks coming in clutch ONCE AGAIN with some new heat for my everyday life. Copped some Salomon…read moreshoes that I'll be wearing throughout this year. Price for them was below market value so I couldn't say no. KP's customer service was admirable. He was professional, friendly, curious, from the point I walked in to the moment I walked out. Employees like these create such a positive environment and experience for customers like me. Can't wait to be back!

All I wanted was the red and white Nikes. They didn't have them in my size unfortunately. Then I…read morewanted to penny loafer doc Martin's didn't have them in my size either. So sad not to worry my friends got so much stuff. Really cool store amazing prices especially compared to LA. #FiveStar