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    Rei

    3.7 (565 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

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    pretty lit energy snacks too
    Lawrence C.

    Love REI, have been going to them for a long time since I was young. Recently got hiking boots and other equipment here for a 6-day backpacking trip doing AV4 in the Dolomites; really enjoyed the service here! I spent multiple hours trying new boots on and the staff was patient with me, giving helpful advice for which one to potentially select. All of the staff I've encountered here have been very knowledgeable and are all experienced hikers/climbers from what I can tell. When it gets more crowded in the store it can sometimes be a bit hard to flag down a member, but once you're able to see them they are usually pretty helpful. The store also has a wide variety of equipment, and I feel fortunate that I live near one that's not far away. If you're looking for camping/hiking supplies, then this is the place to be as they usually have anything you might be looking for. Great store and brand, also love the return policy!

    Blair P.

    I love REI. I've been a member for many years. They are your one stop shop for many things outdoors-- running, hiking, backpacking, climbing, skiing and snowboarding, biking, etc. great shoe options too. You get member benefits so definitely sign up for that. Great selection of gear. And their REI name brand items are both high quality and affordable.

    New kicks. I love the Dubs yet also the Knicks now that Donte went east. NY born, San Francisco living with a basketball jones.
    Shane S.

    Excellent service at REI. I got new kicks. I still bleed gold and blue as a Dubs fan yet also root for the Knicks aka orange and blue now that Donte went east. I am NY born, San Francisco living. I got a basketball jones.

    Nicole C.

    Shout out to Siron (sorry I'm probably spelling your name wrong) and Mimi in the bike dept of REI! I bought a bike and had it shipped to this location and they made the process seamless and we're very informative on how I operate my new bike. They also helped me feel prepared walking out the door and using my new bike. I also love the series they offer! It pays to be a REI member too (check the pics for the discount on services for being a member) The location has a parking lot in the back (limited spaces and it does get crowded!).

    Scott H.

    I'm starting to lose faith in REI. They are obviously a very well stocked store with good quality stuff, for the most part. But I'm not convinced it's worth spending that extra few dollars to get it at REI anymore. This is a nice location, especially because they have private parking for the customers. But the second floor inside this store was literally 15° warmer than the first floor making the shopping experience miserable. The staff were kind and friendly. One of the things that's caused me to lose a bit of faith in REI is how they used to stand behind their products, but don't do so as much anymore. I've gone through two pairs of Solomon hiking boots with leaks. The first pair was just over 14 months old, but the shoes cost over $200 initially. When I tried to return them they strictly enforced the one year policy, which is apparently new, and actually accused me of trying to take advantage of their return policy. I ended up getting a warranty replacement for this pair of shoes, but only after going through two months of correspondence with Solomon and having to demonstrate the leak by standing in my bathtub with the shoes on while videoing the whole experience. Those shoes were replaced with another pair that cost even more. Within 6 months, those Solomon hiking boots were leaking. I'll still shop at REI and I'll still find things there that I can't find anywhere else. But this is no longer a five-star organization. Three stars at best.

    Etienne H.

    You can't find anything better than REI. They are the epitome of everything outdoors and offer such amazing products, service and support for the REI community via their RCAF fund. Becoming a member is the best since it's for life. Provide the code 177854 when you sign up! It will help give me even more recognition. Thx!!

    Customer service area
    Michael B.

    Coming from Texas, this is an enormous two story REI and something San Francisco really should love that they have. It helps that there is a dedicated parking lot. You'll find the second story is filled with clothing, shoes, gloves, socks, and jackets. The first floor has endless backpacks, sleeping bags, snow equipment, cookware, bike gear, and more. There is even a discounted section filled with returned and slightly used gear which is perfect for value hunters! The staff is very knowledgeable and eager to help. I can't recommend this location enough.

    Stopping by to grab our annual national parks pass. Headed to a new park this weekend
    Serena T.

    Good store and good parking being downtown! You should be a member of REI if you aren't. The perks are incredible

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    6 months ago

    Aaron was super helpful in getting everything I needed the day before my trip to Mt. Whitney. Got 15 items within 10 minutes!

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    8 months ago

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    2 years ago

    The selection and service are great. The prices are a bit steep but the brands are quality as expected of REI.

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    3 years ago

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    2 years ago

    Wide selection of goods, friendly and informed staff- what's not to like? Got excellent and helpful advice on my shoe choice.

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    3 years ago

    I love shopping at REI. Staff is excellent compared to places like sports basement. Get there early as it can be hard to find parking.

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    7 years ago

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    Page 1 of 15

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    Both of these guys were awesome through the entire process and were easy going, quick, honest, and helpful.

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