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    1. Athleta

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    San Francisco, CA

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    Athleta

    3.7 (77 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Ready for an early morning workout and some shopping!
    Tracy T.

    I'll admit, I dress like a bum when I go shopping just to see what type of treatment I receive (that, and I'm usually just rolling out of bed in my pjs, and don't want to bother putting on an "outfit" when I'll just be trying things on. I will say that every time I have come to this location, I have been welcome by the staff and they have really been accommodating. I am always surprised and shocked and then pleased by their interaction with me that I then fee super obligated to purchase something, even if I don't find what I'm looking for (thankfully I love just about everything here). Pretty good selection of items and if you can't find it in the store, you can always order online (and staff can help with those orders). They also feature events on a monthly basis, from fitness workouts to talks to mini shopping events. Definitely worth making a trip, even if it's just to see what customer service should really look like.

    sign outside store next to a doggy water bowl

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    7 years ago

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    Page 1 of 2

    Ask the Community - Athleta

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    Review Highlights - Athleta

    I've recently purchased casual pants as well as a lot more reflective running gear for my early morning runs.

    Mentioned in 2 reviews

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    Nike San Francisco

    Nike San Francisco

    3.0(282 reviews)
    1.5 miUnion Square, Financial District
    $$$

    My very first 5k run. 9.20.2026 for San Francisco Aloha Run 2026…read more All the sales associates were so helpful and friendly. They provided advice on the best shoe that will meet my needs. Amazing prices and special sales too. I Iike my shoe so much, got my husband a matching pair. A must visit.

    0 stars! WORST EXPERIENCE EVER! Spent 16+ hours waiting for the Nike x BTS collab. Followed all…read morerules given by Nike security, but SF Nike store manager Raquel Collazo was on a power trip & removed us from front of line & refused to give us wristbands. Raquel Collazo & her team were giving ppl conflicting info for the Nike x BTS collab event. We were the first ones to arrive on 7/4 & waited for over 16 hrs. Security told us to wait in our car & line up at the entrance when they set up stanchions on 7/5 11am. They confirmed multiple times on 7/4 & 7/5 not to line up in the unofficial line across the street bc it would not be honored. 7/5 approximately 10am: Raquel, Mel & security guard exited the store & walked across the street to the unofficial line at "the Square." Other employees brought out the stanchions, so we went to line up at the entrance. However, the employee had no clue what to do & had us wait there so he can radio his manager. We waited for a while, & were passed to another employee named Mel, who also didn't know what to do. Then, Mel passed us to Raquel. We told her we needed wristbands bc we were the first to arrive on 7/4 & have been waiting for 16 hrs. However, she was rude, dismissive & refused to give us wristbands. Raquel was on a power trip & kept repeating, "THEY REPORT TO ME" when asking ARMY's who advised us to line up at the Nike entrance. We even offered to show pictures that we took when we arrived, but she said no and ignored us. So, ARMY's who followed the rules were punished & removed from the line for no reason. Nike, please retrain your employees! Raquel Collazo lacks empathy & accountability & did not apologize for their misinformation. This goes against Nike's core expectations for Nike's Code of Conduct. Also, Raquel Collazo claimed she spent 30 days training her team for the BTS x Nike event, but it was poorly managed & executed. Many of us ARMY's spent our days, money, time, energy, & gas traveling to SF for nothing. Unfortunately, a highly anticipated event that was meant to be sweet, fun & memorable turned sour. NIKE at SF, do better. It's embarrassing. We're longtime Nike customers & spent lots of money on Nike products, but we are never returning to this location. This negative experience has tainted the Nike brand's reputation. We will be taking our business to competitor brands that have high customer satisfaction. In addition, there are many negative reviews that consistently point to a similar issue: terrible customer service, or lack thereof!

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    Nike San Francisco
    Nike San Francisco
    Nike San Francisco

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    Columbia Sportswear Company Employee Store - 03.22.2025

    Columbia Sportswear Company Employee Store

    4.1(185 reviews)
    9.4 mi
    $$

    The Columbia Sportswear Employee Store is a major win, especially when you're flexing 40% off…read more Mountain Hardware may not be the flashiest or trendiest brand out there, but the quality speaks for itself. I walked out with snow gear that feels like it could realistically last me the next 20 years. Great value, solid selection, and the kind of pricing that makes you feel like you beat the system a little. *Invite Only* although they do have public events.

    Invitation only, we have not been here in a while. See…read morepicture for "Year Round Access" for exceptions. Quality/Quantity - Good, I like 2 of their 4 brands here. My favorite brand is Mountain Hardware. Bought two heavy duty ski jackets, one in blue and one in black. I plan to return one after I try it on at home with my other outfits... Because this is an employee store, do not expect to find the latest and greatest. But they are improving with their inventory selection IMO. Fairly consistent business while we were here both days. But then again, we also get to travel on off peak days and times. I would NOT want to come here on weekends. Atmosphere - Must go through security to enter the parking lot. Plenty of parking. Must check in with security to enter the store to shop. Open 7 days a week from 10am or 11am to 8pm. See my picture or Yelp. Very dog friendly; see picture. There were at least 3 customers here today with dogs?!?! Service - These two visits were good. Price - Ski jackets were $350 ish... but with the 40% off and an additional 10% off, I got them for $225 each! Good deal. Owner Comment - Congrats on your success since 1938; thank you for inviting others to join your employee store. I appreciate the additional discounts.

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    Columbia Sportswear Company Employee Store - 03.23.2025

    03.23.2025

    Columbia Sportswear Company Employee Store
    Columbia Sportswear Company Employee Store

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    Go Figure

    Go Figure

    4.5(28 reviews)
    1.3 miInner Richmond
    $$$
    Available by appointment
    Boutique

    "Go Figure" has been around for years and it doesn't matter if I venture in every week or every few…read moremonths, I CONSISTENTLY find something wonderful to purchase. Come here if you want that high end, unique, one-of-a-kind boutique clothing experience without having to shell out the money for it.

    I cannot recommend Carolyn and Go Figure highly enough. When I called to make an appointment to…read moreshop, Carolyn invited me to peruse their website and let her know which pieces I was interested in trying. I did this, and when I arrived all the clothes that had caught my eye were ready and waiting for me to try them on. Trying clothes on at Go Figure was the first time in thirty (yes, 30) years I actually felt comfortable, relaxed, and hopeful while trying on clothes. I was delighted with every aspect of the experience, and went home with more clothes than I had ever purchased in one shopping trip in my life. In addition to being thrilled to actually find clothes that fit me, were comfortable, and I thought looked lovely on me, I was overjoyed to be purchasing used clothing. I prefer to purchase nearly everything second-hand, both for environmental and economical purposes. THANK YOU, Carolyn (and please pass on my thanks to your colleague, whose name I am sadly not recalling at the moment), for the most positive, supportive, encouraging, and productive clothes shopping experience I have had in over three decades. I will definitely be back!

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    Go Figure
    Go Figure
    Go Figure

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    Athleta - sportswear - Updated September 2026

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