I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

Our company has worked with Shepherd Pest Management for many years at several of our shopping…read morecenters in the North Texas area. Their work has always been professionally done. Their office manager, Ann, is always willing to go above and beyond to ensure our requests are met in a timely manner. Here's hoping to a great business relationship for many years to come. Thank you for doing what you do! Myra Templeton Protea Real Estate

I've been using this company for about 10 years and I have absolutely no complaints. They are…read morehonest and their prices are very reasonable. I had a termite problem about two years ago and called Orkin first to see what their price was to come take care of the situation. I then called Shepherd and their price ended up being almost half of what Orkin was going to charge. They used to do monthly pest spraying for me, but I had to cut that services when I was going through a divorce and lost my job not too long after that. It had nothing to do with them. They've also come out and looked at a few possible problems that I had and gave me their opinion on how to handle the situation. If I can use a local person or local company to do work, I will do the local company over a national company any day. I'll especially use Shepherd Pest over a major company like Orkin.

I've used these guys for years. They are always on time and do a very thorough job. They even…read moreprovide pest control in tough areas like the attic (which is nice - I have a bad back). 5 stars all the way!

Best Prest Control company in the area (Allen/Plano/Frisco/McKinney and more)…read more This is a family owned pest control company who you can count on for all your pest control needs. They do both commercial and residential. They perform quarterly pest control services on my home and monthly for my business. They have very COMPETITIVE RATES and the BEST customer service around. They do whatever it takes to make sure I am pest free. I would highly recommend them for any of your pest control needs.

The best service from Big D Pest Control. Evan was prompt, professional, polite and informative…read more We had a problem with kitchen ants...no problems now! Great job, we've signed up for year round control. Highly recommend them.

I highly recommend Big D. Pest Control. We've used others in…read morethe past and they cannot compare to Big D. Our technician is just excellent. Thorough, professional, and courteous. We have quarterly service. Pricing good and we are pest free!

Pest Me Off continues to impress me. Every interaction with their team has been professional,…read morerespectful, and genuinely courteous. They show up on time, communicate clearly, and treat both me and my home with care. It's rare to find a company this consistent. Highly recommend.

We're very happy we signed up with Pest Me Off when we moved into our new place in Allen. Even…read morebefore we moved in we noticed that wasps love our patio and eaves, so we looked for good local pest control companies as soon as we moved in. Although Pest Me Off seemed like a newer company, I really liked that they published their prices directly on their website - I didn't see anyone else who did that. When I called in, they were very friendly and gave me the impression they knew exactly how to help with our wasp problem. We now subscribe to their monthly plan to get free visits whenever we notice more problem bugs. Just today we had Ryan come out to take a look at some new mud dauber nests that we didn't see the first time around. Ryan went above and beyond, finding and addressing a yellow jacket nest we didn't know about, along with many fire ant hills and other pests around our house, backyard, and fence line. Thanks to Pest Me Off, our family can enjoy our backyard and patio without worrying about getting bit or stung.

What a great business. My husband found a scorpion in his clothing...called and they came out same…read moreday to get rid of all of our pests. Haven't seen a bug since. Wonderful, professional, trustworthy!!

I booked this company after received 10+ quotes on yelp. This company was quick to respond and…read moregave competitive rates for the services I was looking for (spiders.. ants.. basic pest.. etc). They came to spray and did the baseboards and the perimeter of the home. There was no need to evacuate the home as there was no odor. About a month later I started noticing a lot of spiders around the home and in the kitchen and garage. Its a brand new home and its pretty common that they come back sometimes so I gave Plano Pest Control a call again and asked about a respray. They agreed with no questions asked to do a respray and made an appointment for 4 days later. Great service and price - and easy to work with. Thanks!

Arrive on time and do exactly as we ask. Been with them for years and very happy. They come…read morequarterly.

These folks are the absolute BEST. Denny is our Account Rep and he's amazing. Prompt, friendly,…read morethorough service at an affordable price. And if a weird 'wildlife or bug issue' comes up between service calls (we live in the country....it happens) they are on it immediately! I highly recommend them!

I recently moved into my home and decided to get pest control service started. From the beginning,…read moreXpert has been great. Iris has provided outstanding customer service with a remarkable response time. Very impressive she is! Today, Eber came out to complete the service ( extremely punctual - I have to say! ) and what stood out to me right away was that he wore booties before coming into the house. That small detail said a lot about the level of respect and professionalism they bring. He was kind, professional, and took great care of everything. He assured me the products they use are organic ( hence pet friendly) Again, I was left beyond impressed by Eber's demeanor and professionalism. I'm convinced Xpert is the are the reason I rarely see bugs/insects in my house. There are a lot of pest control options out there, but Xpert is definitely worth checking out. Highly recommend. I'm definitely looking forward to continuing service with them.

If you are ever in need of vermin control, I highly recommend XPert Pest Solutions. It's a small,…read moreowner operated company who truly cares about their clients. Eber, the owner has been personally handling my situations over the years. He's fair, honest and won't try an upsell treatments that don't work and will follow up to make sure things are taken care of to my satisfaction.