Never a line and very friendly. Great service every time…read more If you haven't tried this location I recommend it.

Today will be my last visit to this store. I'm surmising that it changed ownership because I've…read morebeen going to this location for years and it's always been great. Today two workers were YELLING back and forth to one another about how hard they work, and how low the pay was, and various other nonsense. It was inappropriately loud and obnoxious. Hopefully there are cameras & the owner could see this going on and possibly retrain employees, remind them that customer service is important, and if they're truly not happy working, they should move on.

Used to love this place. I returned and mailed stuff here multiple times a week. The lady who was…read moreworking today was absolutely terrible. I was trying to make a return and she asked if I had a happy return.... I said I don't know what that means and she repeated herself and I responded I still don't know what you mean. She called me rude. So I guess not knowing what a "happy return" is not acceptable. I will never return.

The staff is always friendly, helpful and provides great service. But today, Zoe went above and…read morebeyond to help me fix a problem. Really appreciate the folks who work here.

Out of all the UPS stores in the OKC/Edmond area, this one consistently has the friendliest staff.read more

I've used this store numerous times and everyone is friendly and efficient. I've never had any…read moreproblems.

Ciara gave us excellent service at The UPS Store on 3000 W. Memorial Rd. in OKC. She was warm,…read moreefficient, and very professional. Our request was a little more complicated than usual, but she was patient, focused, and genuinely helpful in finding a solution. What impressed us most was how well she managed everything going on around her. While helping us, she also acknowledged other customers right away and kept the line moving by letting drop-off customers know they could be helped quickly. She made us feel taken care of without losing awareness of the rest of the store. That kind of service really stands out. We were very pleased with the experience and grateful for Ciara's positive attitude and professionalism.

This store does not answer their phone. Phones are disconnected. They have not responded to any…read moreemail from weeks ago. I don't have my mail

Larry is fantastic! Helped over the phone with what I needed and already had it completed by the…read moretime I got there. 10/10 recommend.

I do not know what I would do without this business in town! They are always so nice even when they…read moreare swamped and always eager to help. This business has saved me from making the trip into the city for shipping needs so many times. So very grateful for the Outpost!

The employee Steve is very disrespectful and when a delivery driver delivered a package to the…read morestore. The store threw the package in the trash outside of the building and will not advise the delivery service where he disposed of the package.

Not sure why it's called a Mail Drop if Mail cannot be dropped...had a QR code to return an item…read more First they said if it was UPS they couldn't help me. When I said it was FedEx they still said no because they don't have a QR scanner. They suggested I drive another 5 miles to another location. No thanks. There are others closer that I know can help me!

The UPS Store June 13, 2026…read more This is a very nice UPS Store located near the railroad tracks in the downtown area, which gives it a unique local feel. The staff was friendly, professional, and efficient. They were helpful throughout my visit and made the process quick and straightforward. The store was clean, organized, and easy to navigate. Everything was handled smoothly, and I appreciated the positive customer service. Whether you need shipping, printing, or other UPS Store services, this location provides a great experience. I would definitely return and recommend it to others.

So I needed some items large items shipped. I called the location ahead of time to see if they…read moreaccept holding Mail. Fortunately, for me at this location, they do. For people who travel a lot this is a great alternative option to receiving mail. My items were shipped to this location the female I spoke with Toya was very courteous and answered all of my questions confidently. When my packages arrived, I came in with the ID. They already had my packages ready. The fee is $10 per package. I was in and out within 3 minutes. This saved me so much time and resources from a logistical standpoint.