This Dude Mike! Is the Man! Helped me look for a shirt for my son and searched forever! So I told…read morehim, if he was able to find the shirt, all buy them all. He walked around with this scanner thing and walked around the whole store and found them in the back. Thank you again!!! I can't believe the service here. Everyone that has helped us here has been nothing but nice, everytime I walk in. There was a dude that asked for the bathroom and was pissed. Just walk downstairs and go to the food court and use it there. The workers have more important things to do than help you get into the bathroom. Stop getting mad. Just go downstairs and use the public bathroom in the food court. This coming from a customer. I always feel that Dick's has the better of the prices when it comes to sporting equipment and the largest selection.

I have been coming to this store for the past 2 years and I have never had a bad experience here…read moreuntil today. I was searching for some shoes today and Victor from the shoe department section was extremely rude the entire time. During my time at the store he continuously kept rolling his eyes every time I asked him a question and he seemed very impatient and annoyed when I asked for a certain size of shoe. Thankfully, a team member Taylor came in to save my day. She was extremely nice and very patient. I understand that some days are harder than others, but the amount of disrespect that I felt during my time shopping here felt unacceptable because I was extremely nice the entire time.

Everything and anything you could want. Great service, friendly and professional help.read more

They have a great selection of firearms and accessories but I just can't recommend this place. You…read morewait in line for 20-30 minutes just to talk to a sales rep that has no patience or people skills. This has to be the worst Turners for customer service. The only way I'd ever go back is if they have something nobody else does or a gnarly deal you can't pass up, but even then I'll go to the Orange location. Turner's Temecula can eat a massive satchel of D's. I'm talking full Santa's Sack.

They have a pretty good clearance sale going on right now. Bought a few items. They had 20 oz…read moreYetti tumbler mugs on clearance for $20. Not a bad buy. Katelyn the cashier provided great customer service. I will definitely be back to this location.

HORRIBLE COSTUMER SERVICE AT GUN COUNTER!!…read more Come today to purchase ammo and 233 rifle, stocky white guy asked "do you have a real ID". Instead of may I have you ID, He/She refused my CCW and stated "this means nothing". he was trying to sell a semi-automatic rifle to an 88 year old man! I cancel my order, right away! I dont deal with bitter/rude people

Great service from Tara & Maria, I came in for good running shoes and left with more than just a…read morenew pair of running shoes; insoles and socks. Best purchase, at a reasonable price. Invest in your feet and head to Road Runner Sports to get a shoe custom to you. ‍

We really appreciated the service we received today at this store. Even though this is not our home…read morestore we take a gamble coming here meaning we try to avoid one associate if possible. It is appealing to visit this location due to its location but if Maria there we already know is going to be and obnoxious up sell with some odd remarks about random people. We have come to learn this tactic since her first day a few years ago. We love RR bus this really makes every store visit a 7-8 stars. I'm not saying we deserve special treatment but it is nice not having to drive 2 hours to San Diego in order to get treated within certain amount of reason. Again the associate today was great she really knew her stuff, honesty every other employee there is great but the aforementioned since day one is a sales killer. It's really an eye roller as soon as we know she there. Sorry! I've waited a while to mention this knowing it's negative but telling the truth needs to be said at times for change. Road Runner Sports has come a long way but nothing compares to the Solana B location, mow thats a store does it right! From the moment you walk in your family and if follow up is warranted, that experience, just is always just as great. We will visit Temecula again on rare occasions (If needed) as long as the atmosphere is welcoming, we just don't need the odd sales pitches and banter anymore. Kind Regards, JB. Quick note she is mentioned in the other reviews as pretentious and unprofessional tending to others after initially working with you. See I'm not making this up. Sales killer!!

I ordered some outdoor gear from Amazon and it didn't show up on time, so I had to run to Big 5 and…read morehope they had what I needed. They did! I was able to get some UV shirts and arm coverings and a mullet hat to protect mt neck. I will say that I found it very odd that only the men's shirts had a upf rating of 50 while the women's only went to 30. Staff was friendly and the store was clean. The items I purchased were on sale and they also offer a military discount which was nice.

Wednesday, 12-10-2025: What a difference in change of personnel makes in such a short time! This…read moretime I was welcomed in by a friendly female associate, who asked if I needed help. I came here to buy a folding camping chair for my brother that was on sale. I knew where to look so I said no thanks. It wasn't on display so I found her again and she had another very polite young man retrieve one in the back for me. I was so happy when he produced it! I did a bit more shopping & the same sweet young lady checked me out & gave me a military discount. They get an A+ in customer service!

Had to update again because we did come back, only because we were in a pickle and didn't realize I…read morethrew my kid's cleats away and this was the most convenient stop. Deven on register is a godsend for your store, super friendly, kind and the epitome of what customer service should be. Everyone on the floor, was not there on our last visit and it was a total 180 experience. Everyone was so genuine and helpful, I wish I got the name of the guy helping us because he definitely went above and beyond to assist us in finding the perfect cleats for my kiddo which I really appreciated. Ended up walking out with a new Lego set and also some new sports bras off the clearance rack, such a better vibe with this visit! P.S. And with the amazing customer we have received today, we were shown that they absolutely did have more cleats, an entire tower of them that we missed the last time because we received no assistance.

1/4/28 BASEBALL SEASON has arrived and this Grandma took her boys shopping for cleats and other…read morebaseball gear. BIG 5 to the rescue. There's so much on sale right now but nobody on the floor to help. We had to hunt down someone in the shoe dept., and he wasn't very helpful. It was 85° outside and the store was HOT inside. Prices were right for the cleats and baseball glove I purchased for our 7 year old. Just wish we could have found help. I needed someone to size both boys for a glove and a bat. Nobody around so we went to Dick's. The cashier was friendly enough so I will give this place 5 stars because of her.

First time coming here. A little bit of my background, I…read morework for the Govt' FEDS, uniforms are optional for me due to my role but I wanted to represent since my job provides me a generous allowance for uniforms. I would have gone to the Costa Mesa location but I'm local here so I wasn't going to be driving that far. I came in looking for Ranger green 511 pants ... they didn't have them, I was looking for keepers, they didn't have them. Fortunately I was able to pick out a pair of pants that's passable. The associate working was very helpful and super nice. She gets 10 starts but I was disappointed they didn't carry what I was looking for so for that reason, 3 stars. I'll come back but will call in ahead of time

This has been the best 5.11 store I have been to!! Dan was helping me out and greeted me as I…read morewalked in!! Store is organized with lots of items in stock. I was mistakingly charged for an extra pant and they were so nice in assisting me!! By far the best customer service I have ever had!! There is plenty of parking. All the workers were so nice. There's not a bad thing I can say about this store. Although I do live far I would still drive the hour to shop here again.

I came looking for some nfl gear and yes they had some but the prices were outrageous! My lady is a…read moreSeattle Seahawks fan so I was looking for some stuff for her but I couldn't find anything under 20 bucks or even under 30 bucks. They did have a lot of items here but for me, it all comes down to price. The store is very tight but I guess they have another location at the other end of the mall that is much bigger.

My boyfriend and I shop here all the time, the staff is friendly and they have a really good…read moreselection of merchandise as well as a good selection of different teams! We always leave happy. I think his name is Brian, he is always really helpful and answers all our questions! -Mike & Tayler

I hardly ever come here but stopped in today to get a pair of Nike Panda Dunk Lows to give as a…read morebirthday gift. Yeah, I'm late to the game, but whateva, it's the thought that counts, right?! Lol I browsed online to see which retailers had them in stock for pick up, and Champs had the size I needed. I went in the late afternoon around 5 pm. The store wasn't busy, and I found what I needed. One of the female employees greeted me as I walked in. Another employee was helping a couple. I grabbed the display shoe and looked around to see if I could get some assistance. No one was around, so I waved it up in the air as I caught the eye of one of the guys behind the counter. The lady who greeted me as I walked in asked what size I needed. The guy behind the counter came right out and had the box for me. Sweet! I almost forgot they honor the military with a discount when you show your valid I.D. That was nice, since this pair isn't cheap. I was in and out in minutes. Service could have been better, but overall, I'm satisfied with my visit, and the recipient loved it! I did good! ;)

Amazing customer service. Deangelo and Joel were amazing people. 10/10 would recommend to come here…read morefor sports wear and athletic equipment.

There is a great selection of soccer cleats and wear. Some are pricier than other stores, but…read moreeverything you need is conveniently located in one shop. The service was great! There was someone readily available to get the shoe size I needed. I am definitely coming back here again.

Luca was a huge help setting my son up with everything he needs for soccer this season! Super…read morefriendly and helpful.