We really appreciated the service we received today at this store. Even though this is not our home store we take a gamble coming here meaning we try to avoid one associate if possible. It is appealing to visit this location due to its location but if Maria there we already know is going to be and obnoxious up sell with some odd remarks about random people. We have come to learn this tactic since her first day a few years ago. We love RR bus this really makes every store visit a 7-8 stars. I'm not saying we deserve special treatment but it is nice not having to drive 2 hours to San Diego in order to get treated within certain amount of reason. Again the associate today was great she really knew her stuff, honesty every other employee there is great but the aforementioned since day one is a sales killer. It's really an eye roller as soon as we know she there. Sorry! I've waited a while to mention this knowing it's negative but telling the truth needs to be said at times for change. Road Runner Sports has come a long way but nothing compares to the Solana B location, mow thats a store does it right! From the moment you walk in your family and if follow up is warranted, that experience, just is always just as great. We will visit Temecula again on rare occasions (If needed) as long as the atmosphere is welcoming, we just don't need the odd sales pitches and banter anymore. Kind Regards, JB. Quick note she is mentioned in the other reviews as pretentious and unprofessional tending to others after initially working with you. See I'm not making this up. Sales killer!! read more

There are two reasons to go to roadrunner: 1- get your feet checked out- you never know if you've been wearing the wrong size shoes your whole life. 2- customer service is top notch. People here will take care of your needs. For a regular person that does not know a lot about the shoes world, technology and latest trends this is a great place to learn what fits your needs. Going to road runner will save you a ton of time if you don't want to do your research. Employees are so knowledgable and helpful. After your initial scan, they will tell you what shoes you need for your purpose. For example- i needed a daily trainer. They pointed me in the right direction. Turns out i have a wide foot, therefore having a wide shoe model is important. I never knew that. Stop by! read more

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Great running store. We live in the area and there's a big focus on fitness, walking, running, track & field, being active, etc. First time visiting Road Runner was yesterday afternoon. I've been running for years but I've started to have some foot pain and decided to go check it out. The foot scan alone was worth the visit. The system selects several shoes that are best for your foot shape and stance. I did buy the custom insoles and have already noticed much less heel pain (plantar fasciitis, painful if you know!). I also bought some plantar socks which have really helped in less than 24hrs as well. Jaylen was a huge help. He ran me thru the foot scan, made some shoe suggestions, and fitted the custom insoles. He was knowledgeable and professional. He took the time to understand my needs and was not pushy at all while I was making decisions. I did not buy shoes yesterday as I just broke in a new pair but my future shoe purchases will be done at Road Runner as the pricing was even slightly better than online stores or the big box location nearby. Definitely worth a visit if you suffer from any pain while running but even just walking feels better with the insoles. Will also take my son in when spring track kicks off so he can get fitted for spikes rather than just using buying off the r Highly recommend!! read more

Road Runner Sports - Custom insoles. Heated and formed in store! - Shoe Stores Near Me - Temecula, California

My husband and I go here often as I am an avid Marathon & Mountain trail Runner and he puts a lot of miles in on his feet daily as General Manager of Blaze Pizza ! I really just want to highlight MATT ! He always gives us such personal and quality service! He even remembers our names & sizes and past purchases and our likes and dislikes so he is able to suggest and recommend new shoes that we will love ! Matt always has a great attitude and he definitely goes above and beyond the extra mile for us when we come in . We look forward to seeing him when we come and we always make sure to shop on his work days ! Thank you Road Runner Sports and Thank You Matt for all you do for us ! Ps I really love my hot pink Nikes ' you ordered specifically for me ! read more

Road Runner Sports - Shoe Stores Near Me - Temecula, California

Road Runner Sports - Temecula, CA I recently visited Road Runner Sports in Temecula and had the pleasure of being helped by Meg. Her approach was outstanding--she genuinely listened to my needs, related to what I was looking for, and then made thoughtful, informed recommendations. That kind of three-step service--listen, relate, recommend--is exactly what creates customer loyalty. Meg made the experience personal, professional, and pressure-free. She's the kind of team member who turns one-time shoppers into lifelong customers. The store itself is very clean, well-organized, and offers high-quality footwear. However, the current inventory didn't match my style or size needs--especially in the $145-$150 range--so I'll need to look elsewhere this time. That said, I'll absolutely come back again, specifically for Meg's service. One strong suggestion for corporate: Please consider dedicating a section of the store to kids' athletic shoes. The Temecula/Murrieta Valley has tens of thousands of active kids involved in sports, school, and community fitness programs. A small investment in a youth-focused section could open up a major new customer base and significantly boost your local profits. Just my recommendation--but it's one worth serious consideration. read more

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Best experience. As a runner I know how important it is to protect my body and my shoes and socks are one of the most important things to me. Maria and I believe Travis helped me out. Maria was TOP notch she really understood exactly what I was looking for. Everyone there was awesome and very knowledgeable. I will be back for another pair!! read more

Good Service, nice guy. I came in for some laces. Elastic Air Laces.They worked out great!

I love my new Brooks. They are super comfortable and great to run with. Aaron was an awesome sales associate and was able to answer all our questions and offer his own insight! Road runner you are luck to have Aaron on your team! read more

Road Runner Sports - Brooks Ghost 17 - Shoe Stores Near Me - Temecula, California

Had a great experience at this location. Maria was amazing!! She was sweet and super helpful/informative about everything!

Today was my 3rd time visiting this store. I was greeted by Maria, who assisted me with redoing my foot scan, insole fitting and shoe pairing. Marie was extremely helpful and knowledgeable with my choices. I'm on my feet a lot so having her help was a true blessing. I walked out a very satisfied customer and will be back very soon to pick up another pair of shoes I really liked. Thank you Maria for your professionalism and kindness! read more

Road Runner sports consistently delivers great products and service. The Temecula location is no exception.

Big shoutout to Maria for helping us out! She's super helpful and gave us plenty of options to choose from!

Roger is the man and absolutely knows a lot about shoes and fitment. He is so accommodating and always swapped my shoes out to try new ones and was extremely patient and making sure that I get the right shoes for me. read more

Jaylen is awesome! I am a travel nurse practitioner. I work in a clinic, so I'm not on my feet like when I worked in-pt. My hip has been hurting, I know it's the ileo-psoas muscle (I've had this issue before). Anyway, I came here to buy a pair of HoKa sneakers. After trying on 4-5 pair, he didn't think they were the shoe for me. We tied ~10 other pair of sneakers. I went in there with my Orthofeet sneakers, that are as expensive as any of the shoes I tried on. I showed them to a Podiatrist I work with, and he agreed, they are a good shoe. I was suddenly struck with the idea to buy the custom molded inserts and put them into my Orthofeet, as they were only 3-4 months old. What a difference. I immediately felt my hip becoming less tight. (Unfortunately, it has not lasted, I need to see a Chiro to get it 'fixed' properly - I just don't a good one out here). Bottom line, Jaylen spent over an hour with me, on a Saturday 4 weeks before Christmas. He never rushed me, nor did I feel like I was not getting the best of his experience. I remember when, as kids, we went to small family-owned shoe store in the pre-mall times. This is the kind of service I received at RoadRunners. Thanks Jaylen, as I told you when I was in the store, you are as amazing as all of your reviews on Yelp say!!! read more

Was just there about 30 minutes ago and I must say I was very disappointed with the lack of customer service. I went in with every intention to spend some hard earned cash so the employee brought me a few different shoes to try on. I had a few questions about a different pair but the person who initially helped me never came back all the while new customers were coming in and getting help and not once did any other employee offered to follow up . As I walked out a couple of employees were at the counter and I didn't get any response from them. Very disappointed, I was really hoping to go home with much needed shoes read more

Aaron is amazing!! He is very knowledgeable, personable and a joy to buy shoes from. Please give him a raise and a promotion but don't let him leave Temecula so I can always purchase from him. read more

Went in Saturday Maria fit me for insoles and new brooks. For the price I paid to help me get rid of my back pain was great. This was the 2nd fitting. She fit my girlfriend as well last week. Going get fit and if you can ask for Maria she really knows what she is doing. Thanks Maria for my brooks ghost max and the insoles read more

My husband and I had an amazing experience at Road Runner Sports. Aaron was Great! From the beginning of our appointment to the end, he listened to our needs and had a lot of knowledge to help us find the right shoes. He has great customer service skills and truly loves his job, as you can tell when you interact with him. We have never had someone take the time as he did to help us. We will definitely be back to purchase more shoes. read more

Visited The store for the first time ever. I wanted to see what the store was about. Maria & Emily were welcoming and understanding. They suggested I should do a fit assessment. I never had my feet analyzed before. With their Fit Finder, I was able to understand my feet & running gate better. I ended up buying new shoes. I found out one foot in bigger than the other. I even joined their VIP membership for future purchases & benefits. I'll give it a try and see if there is any improvement in my next couple of runs. Thanks again for being patient & answering my concerns. read more

Road Runner Sports - Shoe Stores Near Me - Temecula, California

They are wonderful. Went over where I have pain and did a full foot digital scan and formed insoles to my needs. I had no clue I had a high arch. I will be back with my family to get everyone fitted. read more

My husband recommended that I checked out this store after his experience with this store in San Diego. I was looking for work shoes that provide comfort standing for 8+ hours. When we entered, we were greeted right away and provide great service from beginning to end. I've learned so much about my feet and loved the shoes that they recommended. I've already been wearing one of them for work, and I'm satisfied with the shoes that I've bought so far. The prices for the shoes are fairly priced, and the service that came with it was great. If you are seeking recommendations on what kind of shoes will work best for your feet, I would go to this place. I will come back here if I need new work shoes for sure. read more

Fatima was amazing! She had so much patience with my family. She made sure we had everything we needed and was extremely nice. We were able to find the perfect fitting shoes and we had a 10/10 experience with this store. Highly recommend if you are in need of any sort of running/ workout shoes. read more

I can't say enough good things about this place. The custom insoles are a game changer for shoes. They really do a lot for the customer and the VIP membership pays for itself. I wouldn't buy running shoes anywhere else. Great experience here. Went for my first run in my new brooks ghost 17 with the custom insoles and it was amazing. Had no idea how much the shoes you wear could affect my performance. read more

Not friendly at all. Walked in, no one acknowledged me for 10 minutes. Was really excited to buy shoes

This store has excellent customer service. We were looking for good walking shoes and we took a look in here. Paisley was our sales associate and she did the free foot analysis to see what shoes would work best with our feet. We then tried on a ton of shoes. Paisley was so nice and patient as we took awhile to decide. There is zero pressure and the prices were reasonable for quality shoes. They didn't have the color I wanted but they ordered them for me and they were at my house in 2 days. I will definitely go back. Every single person who works there is fantastic and my shoes are great. read more

Customer service is awful. The woman that at we asked for help was pretentious and unapproachable. Too much attitude for someone selling shoes, haha. We went across the parking lot to the mall with more options and much better customer service. read more

Fist time shopper here at Roadrunner Sports in Temecula and I had a great experience. To begin with Michelle with amazing customer service immediately welcomed me and helped me their Fit Finder Service. After getting custom soles she brought me 6 different pairs of shoes based on my personal preferences and ensured I was completely comfortable with the pair I preferred. I bought two pairs (Brooks & New Balances). At the counter I was offered to enroll into their VIP Family for only $20 for the first year! I received a 10% discount for being a VIP member and an additional 5% cash back rewards. To top it all off I received an additional 10% for a military discount! I look forward to coming back. Thank you once again Michelle! read more

My daughter and I had a great experience here. They helped us with all of our questions and concerns and helped us into custom in soles and comfy shoes. read more

I was looking for new running shoes after recovering from ACL and meniscus surgery. Maria was attentive and patient in helping me find the right shoes. She was knowledgeable and gave a lot of recommendations. Thank you so much Maria! read more

Maria went above and beyond, even though she didn't have to. She overheard my husband and I discussing shoes and his foot issues, and although she wasn't our original associate, she immediately stepped in to help when she noticed our original helper was too busy. Maria was quick, attentive, and clearly very knowledgeable about the shoes. I also noticed how warm and welcoming she was to every guest greeting people as they walked in and thanking them as they left, even if she hadn't helped them directly. Her customer service truly stood out. read more

I came here to get shoes for my race training but I didn't know which ones to get. Jaylen greeted me and took me through the whole process. He was really kind and patient. He explained the different types of shoes and understood my goals. He helped me pick out good shoes for me. I feel confident and excited for my race. -shoutout jaylen he's the goat! read more

I don't normally comment on good or bad shopping experiences, but this experience is an exception. I had an enjoyable, educational, and satisfying sport shoe purchasing experience at Road Runner Sports in Temecula, CA. Maria and Gavyn as well as all the store personnel, all of them, were friendly and knowledgable regarding the shoe products and sizing for me. It was not "Here, try this one on. How does it feel?" Rather they use an expensive machine to not only determine my shoe size, it also identified hot spots that is part of the fitting process. And in case insoles are recommended, which I would highly suggest, another piece of equipment was used. But more than the technology of getting the correct shoe size and fit were the people. I had two staff members working with me, Maria and Gavyn. Their knowledge about the process and products gave me the confidence that I was making an informed purchasing decision. I couldn't wait until I got home to put the shoes on and try them in real life. I did get a big ol' grin on my face and made several stops in front of the mirror to see them. As well as closing my eyes and concentrating on the comfort they provided. I am excited to get some mileage on the shoes. I will be back to Road Runner Sports as my athletic shoe wardrobe is in dire need for another pair or two of shoes. Thank you Maria and Gavyn for your patience with me, and my questions, and my bad jokes. read more

I arrived not knowing what to expect, but Megan's assistance made the experience both memorable and enjoyable. I will definitely be returning and will be sure to invite my friends and family read more

I stopped at the new Road Runner in Temecula yesterday because I've been experiencing pain in my arches when I go on my daily walks. It's a super nice store with a great selection of shoes and apparel. Paisley was the associate who took me through the process of finding out what was going on with my foot and what type of shoe and support I needed. I walked on a treadmill, stepped on a thermal reader and she was able to custom make me an insole that I purchased for current pair of Hokas. She was super friendly and knowledgeable. The added bonus was with the VIP membership I get to try the insoles for 90 days if for whatever reason I don't like them I could get a full refund. Now that's a win! Thanks Road Runner Temecula and Paisley. read more

Wow!! What an amazing experience! I stopped in to just view some shoes for my son & check out styles but instead I got a full educational experience with awesome customer service!!! This was my 1st experience w/a road runner sports store and I have to say that I am now a lifelong fan! If you are not familiar w/this store then I definitely suggest that you check it out. They have a extensive computerize system that they use to check out some facts about your feet & then they can match you to the perfect shoe for your needs. They also offer custom molded shoe inserts. This alone was pretty impressive! But the customer service that I received and personalized attention went far beyond the norm. They are a brand new store to the area but I have to say that they have trained their staff very well! Shout out to everyone that was working while we were there- Chely,Patricia,Brianna and Gavyn all were very helpful and friendly. A big huge THANK YOU to Brianna & Patricia for being patient and kind with us. Also super knowledgeable! If you want good quality shoes & running gear then I would recommend you checking this place out. *Pricing is good! I paid the same price for my Sons running shoes as what I would have paid on Amazon or other stores. But... I was able to try on and get the perfect pair for his sport with their expertise & custom analysis. *They also offer a 10% discount to local school athletes * They have a Great VIP program that offers discounts & other perks read more

I'm so happy to report that Road Runner Sports is officially open in Temecula!!! It's been a long time coming and it's as awesome as the other locations in San Diego and Orange County that I've been going to for years! Maria helped me out and she was friendly, patient and super knowledgeable about running shoes! It helps to become a member for the perks. I can't wait to go back! read more

EXCELLENT. Helpful staff, very informative. I only went there to try on the shoes and run for free but ended up walking out with two pairs. Big guy Phil was super patient with me, I was there almost 3 hours. Everyone else was cool and we all shared some laughs. Hope to see some of them at the Wednesday run club they host. Thanks to all! read more

If you need help getting fitted for the perfect pair, go see Michelle!! Welcomed me with a smile as soon as I walked in and took the time out to get my feet scanned and analyzed. She offered many suggestions from their sophisticated system and from her own experience. Brought out great of options for me to try on until I was satisfied. I appreciate you Michelle, keep it up!! read more

It's a new year. However, time has not changed at all. Today, I was excited about getting new shoes from road runner. However, customer service was terrible. I was told a young lady was going to take care of me, but she decided to attend to other customers that came in after me. What happened to first come, first serve. Maybe it was a color thing. So I'm taking my business elsewhere. read more

Amazing experience today. I walked in looking to buy my third pair of running shoes from Road Runner. I was greeted by Michelle. She looked up my previous information and listened to what type of shoe I was looking for. After recommending a larger shoe size I decided to make the purchase. While in my final discussions she mentioned that I had 90 days to return the shoes if I didn't like them. I mentioned I wish I could return my previous pair bought in August. She said I sure could. While trying on the new shoes I removed the old custom cushion. She actually looked horrified as to how the cushion was fitted. She told me she would custom fit a new cushion for me for free. Walked out with two new pair of shoes and cushions. Customer for life because of Michelle. read more