I come to this Turners for my fishing gear and I 101% recommend that you talk to Eric at the fishing supplies if you guys get to visit. He's very knowledgeable, patient, and no nonsense type of guy. He's will walk you through your questions that would best fit your needs and to match your budget without trying to upsell UNLESS it's necessary for what you are looking for. Eric hasn't steered me wrong in any of my fishing questions and equipment!!! Thanks for being a solid stand up guy Eric! Thanks for hiring him, Turners! read more

I approached the gun counter and Justin the Assistant Manager (of all people) looks at me and says, "Yeah?... what?!" It feels like half the people there hate their lives or their station in life. So they take it out on the customer. Their interview questions must be "Are you cranky? Great! You're hired!" All I'm saying is, if you can't create a positive shopping experience for EVERYONE, then you probably shouldn't be in sales. Just because you enjoy firearms doesn't mean you should be selling them. read more

I have visted many Turners and this was the worst visit. I have been to the locations in San Bernardino, Pasadena and Ontario and never have I received bad service until I visited the location in Temecula/Murrieta. The store selection is good and the value is comparable. It's a good place for variety but some of the staff are jerks and don't like to answer questions. So I won't be back as there are other gun stores in the area that fmgice better service. read more

Kai in the fishing department is the best, really knowledgeable and enthusiastic on helping with my fishing. Very patient with me as I'm a new fisherman trying to get the best advice and what works for my experience. Great guy and definitely will be back to continue my fishing career. read more

I contacted Turners Corp. about their Website advertisement issue. They sell guns on consignment. They in the past have listed available guns that customers are putting on consignment. I used to love researching what was available. You could click on the add and view a photo of what was for sale. If there was not a photo, the addd would say no photo available-so you didnt have to waste your time looking . they no longer have that option for a viewer. they told me they wer going to fix/ address this problem but after a year they have not. I will not list a consigned gun with them ever until they fix this. Why keep wasting my time looking at their consignment page. i do not recommend Turners to sell your consigned guns. read more

I had a great experience with Turner's Outdoorsman on an online purchase. I live in the midwest and only recently heard about them. Found an outstanding deal on a handgun I was looking for. I called their number to confirm what I was seeing was valid and to my pleasant surprise someone answered right away. Carol was very helpful and very nice. She answered all my questions and accommodated my request to ship to my FFL which was not in their system. I received the shipment in a few days. Great communication from Carol at Turner's throughout the process. read more

Turner's Outdoorsman - P2000 .40 S&W - Guns & Ammo Near Me - Temecula, California

Terrible experience visiting Turners Temecula as a former employee to follow a step by step warranty process on my scope (originally purchased here) -scope manufacturer states to bring it in store to begin processing and the gun sales manager himself and another employee turned me away very rudely after making the customer wait 20+ minutes at the gun counter. The manager stated that "the boss" said they will not take the optic and I asked; "what happens when I am proven to be correct and I have to make another visit here in store at a later date and time, to heck with the customers time?" -the manager and mustache employee behind the gun counter both shrugged their shoulders with no professionalism or any sort of confidence whatsoever. I have fully lost my respect with Turners Outdoorsman Temecula and former workplace after this matter. -Trevor read more

Turner's Outdoorsman - Turners Temecula Outdoorsman - Guns & Ammo Near Me - Temecula, California

I wanted to leave a review about my experience at Turners this evening. Last year, a family member gifted me product from the store as a Christmas gift and I failed to pick it up for 10 months. I wasn't sure how to navigate the process after I let so much time pass, so I wandered into the shop today hoping for some guidance. There were four people in total who helped me and I was blown away by their customer service. They did not need to help me out at all since it was my mistake that brought me in there but they couldn't have been more patient with me. Everyone wanted to help me solve the problem. I'm just so thankful and appreciative. I wanted everyone to know what a positive experience it is shopping here. Thank you for your time. read more

Dated 6/19/25 IF YOU LOVE HORRIBLE CUSTOMER SERVICE, YOU'VE FOUND THE CORRECT LOCATION Well what do you know my first trip to this location and boy should I have read the reviews on Yelp, I told myself let me see how many stars does this business have, and to my surprise 3 stars The worst customer service from grown adult men. I've seen better customer service from seniors at Walmart on a morning shift I stood in line waiting to be greeted by the 5 gentlemen behind the counter Do you know who greeted me in the store ONLY THE WONDERFUL CLERK AT THE FRONT COUNTER. What a fucking joke, I grab a number laughing to myself I was the only one standing in line there were 2 customers being assisted, After about a minute of standing there looking around at random items wondering when are they going to ask if I need some assistance. Josh finally says oh what number do you have, bro are you serious there's fucking one person in line that hasn't been assisted and that's me Then he says I didn't know you were standing there man wtf, okay so I brush that off as immaturity, so I ask some questions and was told the correct answers that's great I then ask to see a few firearms and I give him my options he tells me oh you don't want that gun blah blah blah the price is going up on this and that and nobody is using that anymore the guns are old now nobody wants those old calibers Dude is this your purchase or mine, why are you worried about what my investment is on a firearm If that was the case the store would only carry and see what you Josh like I've been to other retail firearms places and they've been nothing but helpful with any and all questions with no judgment or pushing their beliefs onto your purchase The best thing about this place is coming and goes The only thing that had a smile and joyful Attitude was the clerk I feel so bad for having to work with a group of adult men who act like they're sophomores in high school Jesus Christ The other reviewers were not wrong giving 1 star, I wouldn't come back to this place if the zombie apocalypse came and all I could use is a shovel This location needs new management and sales employees badly The worst customer service I think people shop here for convenience and not the service a pure shit show read more

I ordered an item online for pickup at the Turner's Outdoors. Upon arrived, I was assisted right away and I received my order. The online order was effortless and the in-person pickup was outstanding. This location is extremely professional and has great customer service. read more

I rarely give 5 stars, but a recent pistol purchase prompted this review. Was hesitant to purchase a firearm here, have never heard good things about Turners and paperwork. But, this store, did everything correct, timely and in a pleasant manner. And they had the best price locally. Kudos to the guncounter staff! read more

Honestly for the reviews it has I was super skeptical on coming here and buying some things other gun stores don't have or even for just deals others may also not have. They are all pretty friendly at least for the guys i've spoken to. I had also bought a faulty bipod for my rifle and they easily exchanged it for a different one for me. The gun counter is pretty packed most of the time and usually you have to grab a ticket to look at firearms, but from my experience i was just checking out firearms and a worker came to me and asked if i wanted to look at anything and we even chatted for a good bit. This isn't my main gun store but i'll def come back especially if they have some good deals. read more

Great service, thank you to the store manager and Edna ! Helped me get a fresh new Rod, great service!

Romeiro is is a top notch salesman that is very patient and knowledgeable about the things that he is selling. He was very helpful.

Rudest company ever. Store manager totally unprofessional, he was talking on phone to another customer and I could hear entire conversation which was totally negative. Employees in back don't even acknowledge customers. If you need to return something you have to wait for corporate to give you your money back, even if you paid cash, then hound them to death to get it. However, Teri the woman in front is absolutely a doll and very pleasant. read more

The front of the store contradicts what you're told by the gun counter when making a purchase or putting something on layaway. There is no standardization between the two. We went in to buy my wife a new pistol, put it on layaway and kept getting calls saying it was gonna be put on the shelf to be resold. We came in to transfer from her account to my account as I had the proper paperwork. When I called to come in to start setting up the background check, they told me that it was sold out from under us. When I spoke with the store, they said it would take at least a month if not longer to get a replacement. Then when I told him I wanted a refund, they said it would be over a week because corporate needed to cut me a check because the store was not able to put the money back on my card. If given a choice, I will support a local gun store as opposed to corporate. read more

I know there's a lot of negative reviews at this place but it's not nearly as bad as it seems! I've purchased now two guns through them! I feel if you get there at a reasonable time to wait is not terrible given what you are doing it's gonna take a little bit of time! Anyways, I am a wheelchair user and they're always very accommodating and very friendly! I would definitely recommend anyone looking for a great outdoor store whether it be for guns or fishing or the like!! read more

Going on my first deep sea fishing trip and had zero gear. Eric was great in helping me choose the correct rod & reel and all of the tackle I would need. Went back a few days later and Kai was just as helpful! Danielle was super friendly at check out! All of these employees are an asset to your company! read more

I wasn't there for a gun purchase, but actually my 3rd set of fishing gear. Jaden was amazing. So willing to share his knowledge. I'd hire that young man in a heartbeat. However I did have a return to make, of an unopened reel. What a horrible experience. The elderly lady at the register was rude and dismissive. Waiting in line 10 minutes, is NOT a problem. During that wait she had to make a request for a manager, at the back of the store. I waited another 5 minutes, no worries. When I got to the front of the line, with my receipt and unopened reel, she said nothing, except: This will require a manager, NEXT! She didn't request a manager, she simply pushed my box aside like I wasn't even there. I waited for 3 customers to clear and expected she would get that manager. She didn't. She just turned around and started organizing boxes. So I went on the hunt to try and find a manager. I found one, in the rear, but he was busy taking inventory. He didn't say anything other than he was too busy. After 2 minutes at that desk a young man asked if he could help. I explained and he then sent me over to the fishing desk, where I found a nice young man, Eric, who took back up to the old lady, who without a word reluctantly allowed Eric to process my return. He handed her the slip, and without a word, or even eye contact she held her hand out to hand me the slip. I felt like a second rate citizen. Granted they have a great lineup of great fishing equipment, and the fact I've spent thousands there, I will never return. It was a miserable experience. I'm betting regional management would want to have a deeper look into this. I'll take my fishing shopping elsewhere from now on. read more

Terrible Experience at this Turner's coming from a lifelong customer at other Turner's locations. Brought my lady here 11/24/25 so that she could take her test for her FSC. Walked in the door around 6:20pm to all firearms associates busy with customers so we used their self check in kiosk. No biggie, didn't mind the wait but we were never greeted or even acknowledged by anyone in the store. No "we'll be with you in a few minutes" no contact period. So we again patiently wait. After about 35 minutes of waiting patiently while they helped everyone ahead of us, they finally call her name it's 6:58pm by this time. The young oriental lady asks if we're there to renew a FSC. I explained that we were not and that we were there for her to actually take her FSC test. She was very considerate and apologized that due to closing they couldn't help us. The sales manager(didn't catch his name) was standing at the corner of the counter puffed up and was a total f-n prick about it and says "Oh ya we don't do FSC tests with a minute left before close, you'll just have to go to the front". Completely embarrassed by his demeanor, we left didn't purchase a damn thing and based off our experience don't plan on ever returning here. If you're looking for a better buying experience, check out The Shootist off of Washington Ave a few miles down the road. Staff has much better social skills and attitude towards customers and prices are just as competitive. read more

​ I've been an avid Hunter and fisherman my entire life . I have been shopping Turners for over 40 years . And prior to shopping the store in Temecula I have always had good customer service. And helpful people. The Temecula store for some reason has some of the worst employees I've ever dealt with! Especially Greg who claims to be the manager. definitely don't be in a hurry if you need them to help you ! They move at a snails ​ pace . If you can even get somebody to help you . Especially the fishing department there's often nobody even working . I'm not a person that writes reviews this is the second time in my 60 years of life that I've ever wrote a review. There's plenty of other good sporting good stores around that will help you and want your business . Shop them !! read more

The service at the gun counter is horrendous. Slow, apathetic. I'm Sitting here now and they're helping two people that came in yesterday that didn't have the documents they were supposed, and didn't require them to have a number. WHY HAVE THE TICKET-PULL SYSTEM IF YOU DO NOT ABIDE BY IT? Im just trying to pick up a gun. I wonder if they're going to sell to the guy wearing the Weed leaf shirt? Should be interesting. Value is good but the service just sucks every time. One of the workers was on the phone with a buddy and by the sounds of it the caller didn't pass his background check and got a DOJ letter. Counter guy assured him there are ways they can help him. An interesting visit to say the least. Update: took over an hour to get to me and then the guy tried to speed read right past my number. Me? 20 minutes plus ammo. They need a better system. One for people picking up and one for the window shoppers. read more

Customer service is terrible. Waiting times are terrible. 2 employees to help 1 guy. Makes no sense. Employees at the gun counter need training on customer service. They had 4 people waiting on the counter and one guy was just walking around moving stuff and calling other turners stores. I definitely won't be back here. The manager even tried to charge me a transfer fee when there is no transfer fees when ordering direct through DD. Probably something a MANAGER should know if ya ask me. Brass and Bass is always good to me and I'll pay the transfer fee in return for customer service. read more

i have had the worst customer service ever here! and have seen this worker multiple times belittle the customers and employees... the worker was named louis i think do not trust him read more

I was not impressed by Jose's lack of communication and customer service. He seemed to want to pass off his work as he HAD to go to lunch an hour after opening. He also did not appear to be very knowledgeable. I'd recommend going anywhere else for your needs! read more

Became a New Pistol owner in Feb 24' Came here to take the FSC test and passed on 1st try. The older silver hair lady in front was kinda rude, like she didn't want to be there. The guys behind the counter in the back of store Were also Rude (seemed like a theme for this store). They were extremely friendly and helpful to Repeat customer's. Hi Fives and hand shakes all around but to 1st timers like me they didnt care to help or answer questions. Guess im not in their circle of friends yet. But now in June 24' i went to the Corona Store and What a Huge Difference. No Circle of friends. All the staff members were polite and attentive to everybody. Never goin to Temecula store again Corona Store will get all my Money from now on read more

If I could give zero stars I would have! My dad and husband were just here and the store manager Terry is so rude! My dads a vet and was trying to get a gun under his name and showed his VA ID that he was given by the VA to get his benefits. He basically told my dad he was ILLEGAL and asked if my dad was born here! Are you kidding me?! This is how you treat veterans who served for PEOPLE like you!?! So disrespectful and we will NEVER be here again and we will never recommend or bring family or friends here again. Shame on you for treating my elderly father and veteran at that like this!! read more

Second time going in to this store, and second time getting Ahmet to help me. Fantastic employee and he isn't just working a job, he's doing what he likes to do and it's evident. The other guy behind the desk, skipped the numbers to help a Spanish speaking customer and another customer asked why he was skipped, and the guy said well, he's the only Spanish speaker so therefore their purchase came before the guy who was next in line. Other than that, nice lady in the front, Ahmet, A+, that other guy could maybe use a simple conversation. read more

Very useful store. Can pretty much serve all your outdoor needs. Knives, guns, supplies for camping/hunting, outdoor survival. Staff is well educated on the brands and products. Temecula location is great. Right off Jefferson near Winchester/15 fwy. Parking isn't an issue most of the time. Pricing is competitive and they generally have what I want/need in stock. read more

Store employee's need training on COE. If it wasn't for Vincent the manager understanding how to run a COE check on their computer, the employees would have denied my purchase. Ahmet the sales person was respectful and willing to learn about the DOJ COE. Some of the other employees behind the counter tried to tell me that I couldn't even purchase ammo with COE which is completely untrue. The only way to look at this experience is an opportunity to learn and train their employees. Employees Vincent and Ahmet get 5 stars. The other employees behind the counter need extensive training on their system and what the DOJ COE is and to not make false claims. The wait time is also horrendous. read more

Overall very happy with my service. I was there to check out some firearms and John was awesome enough to help me check out some of the ones I had in mind and knew what he was talking about. Cheers. read more

Turner's Outdoorsman - Guns & Ammo Near Me - Temecula, California

I just purchased a gun from this turners location. I was hesitant to go because of some of the negative reviews. I had a great experience from choosing the gun I wanted to picking it up after the 10 day waiting period. If you are coming in to pick up your gun or ammo, make sure to grab a number and be patient. They will call you by number. I found that they took great care with each customer. You are not more important than the next guy or gal. They greatly exceeded my expectations. They are very knowledgeable of all the weaponry they sale. One last note; don't be surprised or upset if they ask you the leave your back pack with them, if you come in with one. Their safety and yours is a first priority. read more

Love Turners. I got my husband an M1A rifle here for his birthday and when I went, they were out of stock. However, Tania there found one and told me about it right away which made my day because I knew I would have to wait a while and my husband's birthday wouldn't have been the same ( it was a surprise). My husband bought me a Beretta 92 FS Inox Brigadier for my birthday and I totally love it. They have me on the list for another Brigadier but nickel-plated just made for me. I am beyond pleased and happy. Not to mention the nice 1911 Colt 45 ACP, beautiful beautiful pistol. The staff here too are nice and knowledgeable. My place to shop. read more

Not a good place to give business to. Gave me an "out the door" price, ordered the pistol i wanted, i came back once it arrived to pay and they added 70 dollars to the "out the door" price. Manager claimed that it was common knowledge and everyone knows that you have to add lots of money to the "out the door" price. Poor customer service. Went down the street to "The Shootist" (highly recommend) and bought the gun i wanted, way better experience. Gonna be giving them my business instead. Steer clear of Turners. Just another chain who doesnt care about their customers. They shouldve honored the "out the door" price i was given. read more

Great group of people working there. There was a particular item I wanted, but couldn't find it at any other gun dealers or sporting goods stores nearby. I wanted an entry level product, and didn't want to spend thousands, since it's not a tool I will using very much. They happened to have it in stock and I got it before the July 1 taxation. Gotta love California. It's a very supportive atmosphere for those who choose to exercise their 2A rights. Besides that, they have a decent selection of fishing equipment and camping supplies. However, the majority of patrons seem to be gathered around the ammo & gun sales dept. The prices on some accessories were a little high, but I got a discount...they do give military & LE discounts. I don't think they do NRA discounts though, from what I understand. They have more staff available than at Sportsman's Warehouse, I didn't have to wait that long as I usually do at S & W, although I do enjoy shooting the breeze with the good folks over there also. Go in and take a look...it won't hurt! read more

I would not recommend any firearm buyers, especially first timers to do business with this place. I bought a firearm in fall of 2022 at this location since the handgun I wanted wasn't in stock anywhere else at the time. I was ok with the busy wait times and slightly higher price tags. What I wasn't okay with were all the extra fees that they add on such as the safety demonstration and forcing you to buy a lock even though the firearm box has one. The person doing the safety demonstration didn't even use the correct caliber snap caps. This same person also didn't even give me the lock that they made me buy. Even though it was only a few dollars I decided to bite my tongue and never return. I was happy to finally have the gun that I wanted. Fast forward to almost a year later, I get a voicemail from an employee at the store telling me I did not fill out the safe handling paperwork and had to come back to fill it out since the DOJ took notice. Now I recall signing the paperwork for the safe handling form since they literally charged me for the demonstration. I go to the store a few days later since I live 45 minutes away. I take time out of my day to help them fix their mistake almost a year later and I just get a thank you and bye. I hate to sound entitled but they did not offer me anything for taking up my time. It was their responsibility to make sure they had the paperwork work done correctly the first time. I've never had this issue with any other FFLs I've been to. In summary, excuse my language, frick Turners. TLDR: They charge you extra nonsense fees and lost my some paperwork, called me a year later to fill out the form. Waste of time, go to Sportsman's Warehouse instead. read more

Store is great! Customer service is good. This location gets a little busy so to all of you impatient people relax. Understand the customers in front of you possibly being a first time buyer and or doing some serious shopping takes time. Richard the store manager is always extremely helpful and very knowledgeable. Hands down my favorite Turners store! read more

Service sucks! Plane and simple. I waited close to 45 min. and finally walked out. I guess I was more patient than most because 3 customers walked out before I did. GOOD JOB TURNERS. read more

Went inside to look at equipment. In there 20 minutes and NOT ONE employee said anything to me. One was gossiping behind counter. Another was doing something else. Not even staff near door said hello or goodbye. Goodbye business. Horrible staff read more

Turner's Outdoorsman - Guns & Ammo Near Me - Temecula, California

Went to this location for the first time for Black Friday today. I arrived about an hour before they opened at 8am and stood in a line that wasn't so bad. They had an employee outside managing the line and handing out tickets for specially priced, limited items. The way the planned everything out worked great and kept the experience tolerable! This location is similar to any other Turner's. The only difference is the layout of the store. Given that I went during Black Friday, so it was more crowded than normal. I'm pretty sure the employees' good attitudes and the fact they they were prepared to handle a crowd helped a lot. Every question was answered without delay. It seemed that all of the workers were in the same page and they knew what deals were going on and were just very informational and straight to the point. We mainly came here to check out their specials on handguns, ammo and accessories. I'm glad we did because it was a great sale. I did observe the normal prices just to be aware of how much I was actually saving and though I got some major discounts in there today, their regular prices are actually decent. This store had a great selection of handguns to choose from, again, like any other Turner's location. I definitely will continue to be a customer and will consider this location when I'm in the area. read more

Turner's Outdoorsman - Guns & Ammo Near Me - Temecula, California

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