1. Safe Water Solutions

    1. Safe Water Solutions

    0

    La Porte, TX

    Safe Water Solutions

    5.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    4 months ago

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    Benjamin Franklin Plumbing of League City

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    Iris from Benjamin Franklin Plumbing of League City has been helping us. She did an amazing job of…read morereplacing broken water shut-off values to various faucets in an older condo that my family recently purchased. The company had to jump through a lot of hoops with the condo office, adding the condos to their ins policy, and providing documentation of their ins and of Iris' master plumber license. And these old condos were built so there is not a main water cut-off for each unit, so the complex only allows plumbing work that needs water cut off to the unit during two short windows of time during the week, since it affects a whole group of units, so that was another hoop the plumbing company had to jump through. Iris ending up needing to replace two of the water supply lines as well. She is also helping us find replacement trim kits for our tub/shower fixtures. I didn't realize it was so hard to find the proper replacement for such old fixtures (that aren't marked with a manufacturer!) I know Iris and Benjamin Franklin Plumbing of League City will come through for us and solve this issue for us as well! Highly recommended. A little pricier than I thought it would be, but considering all of the hoops they had to jump through, probably justified. And they do top notch work, for sure!

    From the owner: Benjamin Franklin Plumbing of League City is your go-to plumber for sewer line repair, commercial…read moreplumbing, and a full range of plumbing services, including drain cleaning, water heater repair, tankless water heater repair, and leak detection. We are proud to serve League City, Texas, and the neighboring cities of Clear Lake, Dickinson, Friendswood, La Marque, Texas City, Pearland, Seabrook, Kemah, and Webster. Our experienced plumbers guarantee fast, quality work--always on time, or you don't pay a dime! Whether residential or commercial plumbing, or whether maintenance, emergency repairs, or installations, you can count on us to deliver first-class workmanship and customer service that keeps your plumbing systems flowing smoothly.

    Water of Texas

    Water of Texas

    4.0
    (7 reviews)

    First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

    Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

    Puragain Water

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    Great experience! A technician, Jordan, came out to assess our system and within an hour we had…read morefinancial approval and a scheduled installation appointment same day! It was a very straightforward and easy process. Jordan advised on a system that would best suit our needs and he didn't try to up sale everything. We were able to get a low down payment and low monthly payment. There were also many perks for customers throughout the first year and the upkeep prices were more than reasonable. Jordan also gave us information about our options should we move within Texas or out of state. The installation technician, Oscar, arrived with our system later in the evening. Again very efficient work, it didn't take even an hour for Oscar to install everything. Oscar even made it look very neat under our sink, with hiding tubes yet being able to inform us of how those tubes connect and work to provide us with clean water. Oscar explained what to do in emergency situations and advised on when we should give Puragain a call for routine maintenance. He even wrote out instructions for flushing the system before we would be able to use it. I appreciated so much the awesome customer service, patience he showed and care he showed. These guys really kept communication flowing. And if there were any issues, they were resolved quickly. My husband and I are very happy with our experience with Puragain and would definitely recommend them.

    We scheduled our first filter change after our system started having issues with calcium deposits…read morein the sink, dishwasher, bath fixture and toilets. It seems that the basic set of filters in the system were not enough to overcome minerals in our water. So our appointment today was to change the filters. Oscar was very knowledgeable in explaining that the basic filters were not going to resolve our issues. He showed us the old filters that were replaced. We opted for the premium filter package. Hopefully he stays with the company because he knows the products well and made recommendations to resolve our water issues. Although we paid a bit more for the filters this time around we hope it improves the quality water. One thing the company can improve on is to send their customers a reminder to schedule an annual filter change and inspection. Additionally, during the initial system installation we should have been advised that the system came with only the basic set of filters.

    Aqua Systems of Houston

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    Great customer service at a great price. Our whole house carbon filter was beginning to fail after…read more20 years of nonstop service. After doing my due diligence by checking the BBB, Google, Yelp, and Angi reviews, I reached out to several companies for their feedback and estimates for replacement. I received a lot of data but also received several extreme estimates and a couple of not interested comments. I began to believe what I thought was a pretty straight forward replacement was getting to be too complicated and an extremely expensive endeavor. That is until I contacted Aqua Systems and worked with Richard De Young and his team of professionals. After doing a sanity check with Richard, my faith was restored that this was a simple replacement and more importantly a very reasonably priced replacement. Richard and his team at Aqua Systems worked with me to identify an excellent option and schedule the replacement. Technician Luis arrived on time, even though we were experiencing a rain storm, and within a little over an hour, he had completed the replacement and we were back to an operational status with filtered water. BTW, we never lost water. Luis put us into a bypass so we continued to have water while he did the replacement. We were never inconvenienced. We are extremely pleased and happy with the service provided by Richard and Aqua Systems. You can bet we recommend their company and their services. They are with you from start to finish and they aren't satisfied until you are satisfied. That is a great customer service company that gets it.

    Excellent service and timely communication from the CEO Richard and service tech Tim who reviewed…read moreoptions and installation pricing at my home. Their softener system and RO filter packages are high quality and significantly better priced than other local companies. Would highly recommend in the Houston area!

    Safe Water Solutions - waterpurification - Updated July 2026

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