Zac and Brian were prompt and efficient. They returned my call within 20 minutes and scheduled my dryer vent cleaning for the next day. They asked questions so that they had all the tools ready to go. I cannot recommend this company enough. read more

Zac did a great job cleaning my dryer vent. He was responsive to texts and was very prompt for our appt. Awesome job, all around. read more

Justin was a no-show. I waited for him, then phoned and texted to find out what happened. He called back saying he'd wanted to reschedule, but couldn't find my number. Pretty sloppy business practices! He said he would check to see whether his nephew was available to do the work. Time passes, and I get a call from that guy. He is over an hour away from my home. Says he needs to go home and get his tools first, and he would come up here. My understanding, from my initial contact with Justin and from the reviews here, was that Justin would be doing this work. Now it's just some random guy who is going to fill in for him? Not okay. I am going to find another service. Do not recommend. read more

I moved to this area a few years ago but had neglected my annual maintenance of my dryer duct. Justin was prompt, efficient and even gave me some tips on dryer maintenance. I will definitely call on him next year for regular maintenance. read more

Safehouse Dryer Vent Cleaning - Air Duct Cleaning Near Me

We bought a new washer and dryer and the dryer began throwing a code once the cycle ended. We looked it up and it mentioned an air blockage. I got Justin's info from a friend that used him in the past. When he showed up, he pulled the dryer out, attached his shop vac to the exit pipe and then ran a cleaning brush thru the line from the outside of the house. It was unreal how much lint was trapped in there and ended up in his shop vac. Justin reattached the dryer and was done in less than an hour. The dryer is working great and the airflow from the vent is so much stronger. Super happy with the service and would recommend his services. read more

When I phoned, the price was quoted over the phone after a series of questions concerning my home. It was quickly done, and he showed before and after photos of the work done. Will be calling him again. read more

My dryer line came undone and was blowing lint all over the place. I left a message at 9PM and was contacted by Justin by 8AM the next morning! He came by the same day and got everything fixed quickly. He was very professional and right on time. I highly recommend! read more

I called safehouse, Justin answered. I asked how much he said 225. I said ok. I asked him when could he come to clean my vents. He stated he had to look at his schedule and would call me back. A few minutes later. Zachary called me and told me he was calling because Justin told him I needed a vent cleaning. I found it kinda strange that Justin didn't call me to tell me, but I said ok as I know sometimes they dispatch their employees. Zachary arrived about 20-30 minutes later. Took him less than 5 mins, I got videos, to clean outside vent. Then came in to tell me he was done. I was pretty surprised as I had just came back inside. I went to go look and only about a third of a walmart bag. I let him know that in the time I've been here, bought the house 2006, never had my vent cleaned, as I didn't know that was something that got done. I asked him aren't you going to clean the inside vent that's connected to the dryer he said it wasn't needed that it was fine. Then I asked him if was going to clean the lint screen he said he could do that and went to his car to get a blue plastic kinda tube about a foot or foot and a half and inserted in there a couple of times. He then said it was fine now and should work fine now. We'll it's not fine now, it still doesn't heat hot, only like medium. I have to keep turning on dryer several times to get my clothes dried completely. I called Justin based reviews and was willing to pay the $225 as I knew it probably needed a good cleaning. I kept calling both Justin and Zack and finally Zack called me and said Justin was out of town. When I finally talked to Justin he said he could send Zack back or give me a discount on a year or two when I needed a cleaning again. I was hesitant as I mentioned to him I did not have confidence in Zack anymore. I let him know I would rather get a partial refund since now I have to get someone to come do it right. Justin then said he no longer owned the business and he now runs an elevator company. I tried calling Zack several times and call went to voicemail. When he finally answered he kept giving ING me run around. Then after several more calls. He called me back and said he would come clean it again but would have to charge me. I told him I wanted a refund after looking at the videos that he spent 3 mins at most cleaning, and he could keep $25 for the 5 minutes he cleaned the outside vent and lint screen combined. He refused. Please see video's below of work he did on outside and add a minute to time he spent inserting tube two or three times. Videos are trimmed, website won't let me upload whole videos, but look at timeline. I have the whole videos in my phone. read more

SAFE HOUSE DRYER VENT CLEANING - Excellent service by Justin Kraemer, Owner. No hidden charges, fixed our clothes dryer problem within 30 minutes. The reason our brand new clothes dryer was not drying, was because the air vent was backed up with years of lint. The owner, Justin took care of the problem immediately. He is on time, honest, and professional. We highly recommend Safehouse Dryer Vent Cleaning! read more

Safehouse Dryer Vent Cleaning - Safehouse Dryer Vent Cleaning, Business Card - Air Duct Cleaning Near Me

Was a great experience working with Justin (owner) very clear communication, explained everything he was doing and was on time. Dryer is now as good as new and will definitely be using this service again! read more

Connected with Justin and Safehouse Dryer Vent Cleaning through a referral service. He was extremely responsive and to my delight he was able to provide the needed service very quickly. He was on time, clearly explained what he would be doing and cleaned up after c read more

Great customer service and super quick response to scheduling vent cleaning. Thoroughly cleaned vent and provided tips to keep clean. Definitely will use again for future maintenance. read more

Wow! Fantastic service, Justin is awesome! I used this platform to message him as I had a time sensitive need to fix my dryer and he responded back after hours. He was able to come to Felton the next day. I had no idea what a build up of lint could do, the dryer was back to normal in one hour!! I highly recommend this company, top notch. I'm definitely going to let my friends know this is necessary maintenance. read more

Justin came out and helped fix a burning smell coming from the dryer. I thought for sure it needed a replacement but he was able to clean it out and clear a clogged vent. Awesome service and at a fair flat rate. Ended up saving me hundreds by canceling my order for a new dryer. Highly recommend! read more

Wow, so awesome! Justin came right over, figured out what was wrong and was very responsive to fix it ASAP, our dryer works better than ever! read more

Our dryer was full of lint and was making noises and not drying our clothes. Justin came on time and took care of business. The dryer is working good now, He cleaned up after his work, I would recommend to a friend. read more

Prompt professional and reasonable prices! Lowest quote I was given and went above and beyond for me!

I had Justin come out to service my dryer vent, he was on time and was very thorough. I would recommend him to anyone in the Santa Cruz / Monterey area! read more

Was quick to respond and had appointment set up for two days later. Was in constant communication and arrived on time. Very professional and thorough. Great value for the service provided. Highly recommend. read more

Called Safehouse dryer vent cleaning as I had dried a large fluffy blanket in the dryer without the filter. Knowing that all that lint could possibly cause a fire, I panicked. I called and talked to Justin Kraemer and he did not hesitate to come to my house on such a short notice. His workmanship is outstanding!!! He vacuumed the vent and hose throughly. I highly recommend Safehouse Dryer Vent cleaning and will use them again. read more

Justin returned my call promptly and was able to come out the same day to service our dryer vent. After some detective work on his part, ( I gave him some bad clues) he was able to find our vent and efficiently un clog a completely clogged vent. Our dryer works much better now (obviously). If you have lived in your home for longer than a few years without cleaning out your dryer vent give Justin a call right away. He can save you some money on energy bills and prevent your dryers early demise. Glen read more

I would highly recommend Justin. He went above and beyond with his service! I originally called him for my dryer vent to be cleaned. I had an old dryer that was in my garage and wasn't working and another that had just went out of commission. I essentially didn't have any working dryers! Justin offered to help fix both dryers. He even brought in a replacement dryer for us to use while he was working on fixing the other two! He definitely did not have to do any of this, but I am very thankful he did! He was very professional and communicated well! It's nice to know there are still people out there that strive to provide excellent, quality work! Thanks Justin! read more

Excellent service. Justin is friendly, very knowledgeable, and reasonably priced. Highly recommended.

We hired Justin to clean our dryer vent. Our house is 6 years old but he found quite a lot of issues, proving this sort of work needs to be done on a regular basis. He was very thorough and found a fire risk inside the dryer itself. He even took flow measurements to show the before/after improvement. Will definitely recommend and use his services again in the future. read more

Justin, the owner of Safehouse Dryer, contacted me within 20 minutes of my contacting him (and others) via Yelp. We agreed on a competitive price and he was able to service my dryer vent that same day. Not only did he unclog the vent but he also removed some ash-like residue from inside the back of the dryer. Throughout the process he was friendly and kept everything clean. I will definitely use him again and not wait as long between service calls. read more

I can't recommend this business enough. In my many years of living in Santa Cruz and being disappointed in just about any company I've hired to work on my home (what IS it with Santa Cruz, anyway??), it's so refreshing to have found Justin. He's smart, responsive, prompt, and fair. He went way beyond what I expected and I would not hesitate to recommend him. read more

We found Safehouse Dryer Vent Cleaning through the Neighborhood website. Justin is great. Quickly cleaned our vent and found the issue with the roof cap. Dryer works like new again! Extremely reasonable pricing. I would highly recommend Justin! read more

Justin from Safehouse dryer vent cleaning was so helpful when it came to our dryer vent cleaning in Aptos. He was very knowledgeable and thorough with the job. I highly recommend getting your dryer vent cleaned especially by Safehouse. Our dryer performs perfectly now. read more

My HOA recommended three different dryer vent cleaning companies. One was booking 6-8 weeks out and was quite expensive, and the other two delayed in getting back to me. I ended up trying the "yellow pages" and called Safehouse Dryer Vent Cleaning. I'm very glad I did. Justin got back to me immediately and was able to book me within 24 hours for a price that beat the other 3. When he arrived to do the job, he was friendly, professional, and thorough, and he explained everything he was doing. As it turned out, my vent WAS partially blocked. (Justin showed me photos of my vent from the perspective of the top of the roof vent). I'm so glad I was able to book the cleaning service so quickly with Safehouse. I may have saved myself a serious problem, and I also feel better educated going forward. Thanks, Justin. read more

Called Justin rather spontaneously yesterday and requested a clean out of our dryer vent in garage! He was extremely cordial and indicated he could fit us in the same day! He was punctual and very personable! Comparatively speaking he was the most affordable of my 6 inquiries. He went way beyond our expectations and not only fixed our problems, but did a bunch of other hard stuff, like cleaning out our storage shed that contained the venting shaft. I would seriously highly recommend his services to anyone with similar repairs. Every facet of his work was perfect! Nik & Cyn read more

Justin was courteous and professional. He was prepared, asked questions to know exactly what was going on, and serviced the dryer vent with efficiency, cleaning up the lint mess afterwards too! The dryer is working great thanks to his vent cleaning. I highly recommend him and will be recommending him to my friends and neighbors. read more

My Dryer was taking forever to dry clothes and so I talked to Justin about the issue and he was confident that it was the vent and he could get it working again. He scheduled very promptly and was able to fix the issue I was having quickly. read more

I contacted Jason yesterday, and he came to our house today to clean out our dryer vent. He is personable and very competent. It took him about 30 minutes. I recommend him without reservation. read more