I had a crack in my windshield from a pebble on the highway that was very tiny at first. Not until…read morea year later did it spread across my windshield. I was worried about replacing the exterior windshield thinking there could now be leaks. It was suggested to go to First Glass for the replacement and I'm glad I did. They were able to replace my windshield quickly and perfectly. No leaks. Also they had to obtain the correct windshield as I have the type with video and rear view mirror specifications from my make and model. They even transferred my EZ pass. Great service and the gentleman that owns it also helped with the call to the insurance company. Great experience here!

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

Extremely personable when first called, helped with insurance, got me in right away, working around…read moremy work schedule, and got my car in as soon as I came. He explained before I came in what was exactly needed and what my windshield had as far as the camera, defroster, and sensors. Spent time to be sure glass was put in correctly and did not rush. Explained what to do and not do for the next few days and even gave some swag! I know why this is an insurance-preferred place - they are AMAZING! And if insurance does not cover, they are extremely reasonable with their pricing. If you do not have insurance or do, definitely call this shop FIRST! You will not be disappointed.

The staff were incredibly helpful and friendly. Our upstairs bathroom window shattered and…read moreestimators were able to get to my home the same day! Price was reasonable and lower than other estimates, and installation was completed very soon after the glass order was delivered to Nova. Installation was quick and efficient, and the new window looks beautiful!!!

The staff here were extremely helpful and very friendly. The cost was also very reasonable based on…read moreother quotes I received. I went here after my back passenger side door was broken while driving down the i95. All in all it was a good experience deal with the folks at NOVA.

Manager and Techs are honest and reliable. Originally went for a windshield repair on a vehicle…read morejust purchased. Tech explained that it was already repaired and they could not do. A week later another rock hit the windshield and a replacement was installed. I noticed that the rain sensor wasn't working, took it back and it was corrected in minutes. Thank you for quality service!!!

Very nice staff! I know absolutely nothing about cars and they easily could've taken advantage of…read moreme because I was trying to get something fixed that apparently was already fixed but bro was honest and sent me away. 10/10 would go again if I actually had anything to fix

Called Chautauqua Auto glass on Monday after my passenger window was smashed during a break in…read more While Thursday was the earliest other places could do the repair, Steve called me right back and said he could repair it the next morning, He gave me a very fair price - lower than the other estimates - plus came to my house to do the repair while I was work. Steve helped turn a very stressful situation in to a hassle free experience. I will be recommending Chautauqua Auto Glass to everyone I know.

I needed a full replacement on the windshield of our Nissan after a bit of OP gravel did massive…read moredamage. After learning from our insurance we'd have to pay a $1,000 deductible, I shopped around. I found Casey at Xtreme Autoglass via Yelp and he quoted me nearly a hundred dollars below Safelite. Needless to say, I booked quickly. Casey walked me through the work he would do and finished quickly and expertly. He even showed me where my glass had been replaced before which was news to me. I'm very pleased with the work they've done and relieved to have saved a good bit of money on the repair. I'd only make a note that the signage in the parking lot isn't the most obvious and I was a little hesitant that I was in the right place but it's well worth the trip and the price!

Casey wasted my time - whole day ruined Windshield for Semi…read moretruck was ageed, than he asked extra $200 for same day service than Deposit Canceled. Don't waste your time

ABSOLUTE PERFECTION. My dad had a windshield put in today in his late model Mercedes and got both…read moreexceptional customer service (and help with insurance red tape) and professional installation (this place does a LOT of work with the local Mercedes dealership). As someone who had a repair shop for 20+ years, I know first hand that not all glass installation places are the same, or offer the same quality of work- this place is family owned and run, and their interest in service and the quality of the work shows. A rare thing for glass installation, which is why I took the time to post the review. Highly recommend this place.

Called Glass Act because my window shield on my truck cracked from a stone chip. I stayed at the…read moreshop while Glass Act replaced the windshield. Service, quality and price Excellent. At the end I was told I have a Chip Repair Guarantee. Come in and they will fix that Chip for Free. Who does that? Highly recommend.

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .