Went about a hour early to drop the car off. They looked car over, and it had some issues from a previous fix. They got me in a little early and fixed the issue, and replaced the windshield. Dry friendly staff. Texted when done. read more

I am so dissatisfied with them? The window request for 2026 Honda Odyssey was asked for June 27th, they gave us a date showed up and took it all apart left a mess, glass everywhere parts laying in the back of van. Said they would be back in two days, they said someone would call, not one person called. the tech brought wrong window, we called them again, sent another tech out three days later, took off plastic wrap this was for rear tailgate window- Tech took about an hour and then told us he had also the wrong size, We were upset, two times- we had no other car, it was very dangerous to drive with no back window and it was raining a lot. The tech said I don't have plastic sorry. He said someone would call, no one did. We called next they said Well the 4th is coming up so we will have to do it on the 6th, guess what, no they could not or did not show up. We called again and they said it would have to wait for several more days, they would have to order it from Honda it would be 200 more dollars. Duh why did you wait for almost two weeks, we had to drive to Atlanta for important doctor visits. We told them- they did not care. Very unsafe to drive out of state with no back window so we had a cardboard box, with pouring down rain. we finally got it fixed in Atlanta but of course had to wait 3 days and then they voicemail an updated they of course had to cancel and we had to wait two more days to get it. Then after they were finished with the 2026 Honda, they lost a part. Of course, Atlanta blamed Fl. Fl never called back to replace the part. This company put us in danger and was horrible to work with. No one cared. Class Action suit should be here. read more

Safelite AutoGlass - as you see the wiper is on and your guys took it off and lost parts. Thank you - Auto Glass Services Near Me - Daytona Beach, Florida

The service was a joke. they sent Austin out 3 times over a month and would not install the new windshield he's at the Daytona Beach office on nova road in Florida. I was treated terrible and my security cameras recorded every time with sound because I asked him last time I seen him If I fix this problem then what and he said then grind the paint off the metal where the windshield goes so he decided a long time ago he was never going to install it but he liked coming over to watch me beg for it like a dog. After waiting for a month. The up side is I called a different glass company and they installed it the next day. it looks really beautiful now. Just my opinion Austin did say he can't install because he might lose his job so he must only getting paid by the hour because he doesn't want to work. so he driving around on satellite's dime that's sad. yelp says this is going on a pattern and many reviews say they won't install other windshields either. I have a 2005 Ford truck. The first appointment was 5/26/26. The last appointment was some gentleman called me and he sounded like a nice guy but instead of someone new coming out who might of installed it. They sent Austin again. He came out on 05/13/26 and took pictures and left. Thanks Austin . So 05/15/26 I called precision Glass and they installed the next day. No problems great people they installed it before I got out there. It's outstanding. If you want his picture or the videos. Contact me at bryce.jensen322@dontsp.am. I have the 20 minute video of the install it would be a great training video. read more

Safelite AutoGlass - The man that doesn't want to work it's been a month and he well not install my windshield. - Auto Glass Services Near Me - Daytona Beach, Florida

after all these negative reviews, I am hapoy I cancelled my appointment with them. This store is super disorganized and the lady who answers the phone is very unprofessional- a little training would go a long way. I schedule an online appointment for a full windshield repair with them-minds you this is the 3rd time, I am having to replace my windshield with this company because that's where my insurance company sends me. I was able to book for an 8:00-1pm window the next day. made appt. at about 11:00am. I receive a call at 4:10pm telling me they could not honor the appt. beacause they have already sent their schedules out. lady proceed to ask and I quote: "How you do it?" my answer "Do what?" She says "how you get this time?" Uhm, your online scheduling system, ma'am!!! When I explain to her the situation and that the windshield is completely broken and we are on vacation, she proceeds to tell me that I can do a drop off from 1pm-6pm at their store - I mentioned I can't because we are on vacation and she proceeds to tell me that's all they can do if not, I would have to wait until Monday and the tech would call me the day off and give me a 5 hour window. Listen, business is business and I am not begging anyone to take my money. Furthermore, they are more expensive than any other company out there. We found a local company who were very kind and offered us quick service! The professionalism is lacking for sure! read more

I had a couple tiny nicks in my windshield. The tech was an hour late, but other than that he did a nice job repairing the windshield and didn't charge me a penny. read more

Waited two hours. Then they told me they couldn't do it because of an error code on the safety systems (lane assist, adaptive cruise control). Said dealer had to reset it and then I can bring it back. Took it to dealer, dealer told me a story of a lady who had to take it on three round trips to dealer before she gave up. I told Safelite I'd sign whatever I needed the glass to be safe..."against policy" (translation: we got sued over it) Took it to "precision auto glass". Tim is the owner, he took good care of me. Guys are cool. No fuss. read more

Ordered OEM replacement windshield 3 weeks ago. Showed up for appointment to have it installed (30 min drive) only to be told they didn't order some fasteners or brackets they need. Said they would call when they came in. After a week, I tried to contact store but phone number impossible to find, so called head office. They wouldn't give me local store phone number but said they sent an urgent message to store to call me for an update. After 4 more days, I drove back to the store to find out what was going on. Was told order was never placed for the fasteners. They said they were placing the order now and set up an appointment for a week later. The day, before this appointment I get a call telling me they don't have the windshield on stock and will have to reschedule. I asked what happened to the windshield they had two weeks ago, but they couldn't explain. I told them there store is incompetent and cancelled the order. A few hours later, I get a call from them asking me to confirm my appointment tomorrow. STAY AWAY - GO ANYWHERE ELSE read more

The replacement blades they gave me to replace the first pair that were horrible and fell apart were skipping in less than a month well the same thing happened with the second pair. The second pair started streaking already by the second use. They also skip. Horrible and low quality. I've gotten better quality using cheaper brands at other stores like wm or auto parts stores. read more

This company is a joke. I brought my 2015 Corvette up there to get the window replaced covered by my insurance company and they said they have to do a water test on my Corvette would not install a windshield because they sprayed water on my car opened the door and saw someone was on the Driver side of the door very piss poor they said that too many Corvette owners blame them for water leaks and their windshields so they refused to work on my Corvette. If you want a good recommendation, I can give you one do not use this Safelite Auto Glass even if you have insurance if you have a high dollar car, I would give them a half a star if I could piss poor service, I even offered to sign a piece of paper to relieve them of any wrong doing if a leak occurred the manager is a woman DE. I hire for sure. read more

Safelite AutoGlass - Auto Glass Services Near Me - Daytona Beach, Florida

Dealing with this company has been a clown show from the beginning. Several appointments and 3 weeks later and it's still not right. Stick with the dealership if you want things done correctly. read more

We had our windshield replaced by Safelite in Daytona. Ever since it was replaced it leaks inside. 3 times we went back and every time they told us it was our sunroof and it was clogged. We checked out the sunroof and there was no problem, it drained out as it should. We got nothing but the run around and they were extremely rude. When we checked with another auto glass company they told us they have had many dissatisfied safelite customers. Never will we go there again but we still have a leaking windshield. read more

I had a couple of small issues after getting new windshield replaced, stopped in without an appointment and they fixed all my problems in half an hour. read more

I have used Safelite several times over the years and I have always had a very positive experience so when a few rocks fractured my windshield I never considered anyone else to replace it. Scheduling the service online couldn't have been easier it only takes a few minutes and the communications are amazing, I chose to have their mobile service come to me and again they communicated effectively through the entire process, the technician texted 15 minutes prior to arriving at the scheduled time. The technician was very professional and courteous he arrived on time with the correct windshield that match the original OEM windshield, the installation was flawless and completed in less time than I expected but the total experience was still somewhat disappointing as I described below. Pros: No out of pocket cost to me. No calling my insurance company or filing a claim. Everything was scheduled online and seamless including the $0 receipt. Great communication from start to finish. Arrived on Time. The windshield is sealed properly with no road noise and no water penetrations even after a heavy rain event. Cons: The broken glass cleanup was poor I ended having to vacuum my truck twice after the installation was completed. My battery was dead and I had to jump it (my truck is very well maintained and had no issues prior to the installation and after jump starting it) come to find out my headlights were activated. I had to reposition my seats and steering column since the battery was drained and found it only after the technician left. My rear view mirror was not set in the holder properly and was extremely loose. Yeah I was please with the product and installation but I'm still a little disappointed it's not a deal breaker but I will oversee the job the next time more closely... read more

Safelite AutoGlass - Auto Glass Services Near Me - Daytona Beach, Florida

Watch out for the Up-sells! I had a tiny crack in my windshield. Made the appointment over the phone. No I don't want waterproofing, no I don't need new wiper blades. I had to haggle over the price. Took the truck in, still no no no, I don't want anything else, just fix the chip at the price we agreed on. They did a great job, I can hardly see the chip anymore. Everyone was friendly. I might find someplace else next time to save myself the hassle of being pestered about up-sells. read more

The service was easy to schedule. The receptionist was very helpful, because she helped me remain focused on the information she needed to help me with, after the rear window of a car I had recently purchased had it's rear window smashed out. The waiting room is clean and has coffee for the customers. They even vacuumed the glass from the back seat area besides, putting the bubble wrap on my window to protect the car until my appointment to replace the glass. Such a wonderful place to do business with! read more

Noticed a small crack on the windshield of my new Ford F-150 - a shame, but things happen! Contacted my insurance and made an immediate appointment with Safelite repair. No mobile appointments were available, but the repair facility in Daytona Beach was only 25 minutes away. Arrived early for my appointment, and was taken care of right away. Christopher did my repair, and he was very professional and courteous. You can still see a blemish in the glass, but you would really have to know it was there to notice it. Great folks here - very professional! I highly recommend them! read more

Outstanding, Professional Job. Technician called and was able to arrive approximately one hour earlier as originally scheduled, worked out great for both of us. The technician was outstanding. Will be calling to have a windshield replaced on an older uninsured vehicle. This is the second occasion I used this Safelite Autoglass in the last year. I will highly recommend Safelite for any of your auto glass needs. Thank you. read more

This place is awful. The first window I had replaced with them they set up an appointment and when I arrived they basically said "opps your glass hasn't arrived and we forgot to change the appointment." I live 45 minutes away! The next day I came in and they said "oops we have your glass but it's cracked and sorry we didn't know." They got it on the third try. So when I was sent there this year with another cracked window I called twice before arriving to confirm and my appointment was still booked. Guess what? When I arrived? No glass and my appointment had been rescheduled. Apparently they had misspelled my name on the email and tried to call me the day before and the number appeared on my phone as spam. Nice job Safelite! read more

This Safelite was absolutely wonderful. I had been worried about getting my windshield replaced and they worked along side of my insurance and helped get me the proper OEM for my Jeep. The staff here were super friendly, I was offered water or coffee as soon as I walked through the door. You are allowed to drop off the car or they have a nice clean waiting area for you to wait while they service your vehicle. My vehicle's servicing took about an hour and I received updates as they were working. I'm very happy with my services provided and highly recommend for those looking for quick and easy glass repairs! :) read more

I had several small chips in my windshield that I was very concerned might spread and be a larger problem, so I made an appointment at the nearest Safelite! Making the appointment online was easy. Once at the appointment, I met employee Seneca. He had a super friendly and smiley disposition. He took care of my windshield & explained the lifetime warranty all in under an hour !!! read more

Scheduled appointment with these guys through my insurance company State Farm. Had an appointment today (Friday) from 12-5pm (yes, worse window then waiting for your cable guy!). They confirmed via email and text messages TODAY! Waited. Waited. Waited. No one showed. Got a call at 5:10pm, "sorry we scheduled this install with someone who had the day off." SAY WHAT??" Did you not look at the schedule when you came in? A company with 15,000 employees can't get a simple appointment right. Then they try and reschedule for me to drive to them. These guys are the worst. I called State Farm and told them they are fired. On to the next company. I wouldn't use these guys again if they were giving away windshields for free. By my calculations they owe me $1500 for not working this afternoon. And the attached pic is their thoughtful (not) customer service. I declined the appointment because they scheduled it at the shop as noted above. Just an example of putting the customer second... I get a "sorry" for wasting your day. Good grief. Update: as you can see below by their response they don't listen very well. In short - they haven't done anything. Just firewall after firewall of complaint management. read more

Safelite AutoGlass - Auto Glass Services Near Me - Daytona Beach, Florida

I have used Safelite about 5 times over the years for small nicks in windshield glass. Each time they came to my home and fixed it with their injection fillers. Today a bit different. My corvette was hit with a rock and caused a small crack with the divot. Called and they where going to come out to my work place. Someone did but they never came in to get my keys or inform me. When I called Safelight (National call number) they said the repair was done. I walked out and saw that it looked like it was. When I got in however you could still see the crack from inside. Had the repairman pick up my keys he would have seen that. Now I have to have a replacement windshield and they do not have Mobil service in Daytona Beach. Now at Safelight store on Nova road. The location does not have much around it so bring some things to do. They do have a coffee station with a Keurig. Did the walk around with them before starting to show me any scratches that were there before on the car exterior. Just under two hours as promised and even saved my electronica stickers for E pass and community gate operations. Even complementary cleaned all the windows and vacuumed out the inside of the car. Returned perfect. Christipher Ward, the technician, did a fabulous job read more

See all

My process was easy. I filed a claim with insurance made appt dropped off and then it was done. They called the confirm my Appt and called when done . Didn't care what price was cause insurance paid but nice people and good job and install read more

Was very happy that I showed up over an hour late of my appointment and they jumped right on my vehicle. Will go again and recommend this place. read more

Stopped in to have a simple chip repair, have had probable 30 done in my lifetime and never had any issues. First time repair on this vehicle and they broke it. Then the boss man wasn't even man enough to speak to my face and nor where they about to take any responsibility for the mistake. He said he would be more than happy to replace the windshield at my cost. Wow great that's exactly why I came in to prevent the issue. Good bait and switch, why only get paid to repair the windshield when you can "accidentally" break it and sell them a new one, right boss man! read more

Kaley was awesome. Showed up and was gone in about 25 minutes. Nice to talk to and got straight to work.

These guys are amazing! Had to use them twice due to highway rocks. So responsive and helpful. Plus, we got a leak on our first replacement and they responded IMMEDIATELY, resolved the issue, and came to our place so it was so stress-free. read more

only stands behind warranty if you are original owner, once car is sold new owner is not covered! They did not repair correctly and seal leaked and caused $2,000 in electrical damage which they or insurance would not cover, be careful read more

Traveling from out of state and received a small stone chip in our windshield. Received prompt appointment for repair. Initial repair resulted in a crack to our windshield which was expressed upon arriving as a possibility. Now we needed a complete windshield replacement. We requested an OEM replacement which they did for us. Christopher was our technician and he was polite, attentive and did an outstanding job to replace our windshield. Ken the manager took great care of us from the initial appointment through to the final windshield replacement. read more

We have used Safelite for years now. We have always enjoyed quick, responsive service. Friendly professional service. From a company we trust. read more

Horrible service. Unprofessional and slow. They cancelled the first appointment at the last minute. The next week, the guy they sent out started working on the car without even letting us know he was at our house. After he further damaged the windshield, he told us he was here and needed to replace the glass, but it would take another week. He said that it would have to be a non-OEM windshield. He then had the guts to ask for "all tens" on his survey to say that I was satisfied with his work "because I get paid a bonus." Unbelievable! I called Progressive to try and resolve this sooner or at least give me a rental car because it would be another week, and the car was no longer safe to drive. They said no. Plus, the guy they sent out left multiple extra nicks in the glass that weren't there before he put a large crack in the windshield. The extra damage wasn't even close to the original mark. Safelite Daytona refused to send someone out sooner to replace the windshield and expedite the process. Both Safelite and Progressive said there was nothing else they could do. I switched to Ideal Auto Glass because they can get it done faster and not make me block an entire 1/2 workday to get the right OEM replacement done sooner than Safelite. Time to get a quote from GEICO and see about switching insurance. Don't use Safelite Autoglass Daytona. read more

See all

Outstanding, Profesional Job, on time, and the technician was outstanding. I will highly recommend Safelite for any of your auto glass needs. Thank you. Frank read more

The folks at this location are awesome and accommodating, I had a not so pleasant experience at the Orlando site for being 12 minutes late, they allow 10 minutes so in reality I was 2 minutes late, but the experience at the Daytona location was day and night, very courteous and professional. Highly recommend this location. read more

On Monday, MARCH 8, I spoke with my insurance company and subsequently referred to the Safelite facility in Holly Hill. Given the car manufacturer, Safelite did not have the windshield, but assigned me an appointment for Saturday, MARCH 13 at 1:30 pm. I arrived ten minutes prior to my appointment and informed they did NOT have my replacement and needed to order same. I drove 20 miles to keep the appointment and SAFELITE LACKED THE COURTESY to call an notify me. I was informed they would email me when they secured the correct windshield. IT SHOULD BE NOTED THAT THE MANUFACTURER OF MY CAR MAINTAINS A HUGE PARTS WAREHOUSE 90-MINUTES AWAY ADJACENT TO THE JAX AIRPORT. One month later (April 8), having heard not one word regarding the replacement, I telephoned my insurance company in Hartford to inform them of the EXTREMELY WORST THAN AWFUL CUSTOMER SERVICE provided. Amazingly, two days later, I received an email from a Safelite rep in Orlando informing they had my replacement windshield. Like me, you pay a premium for comprehensive auto insurance. You deserve to be treated with courtesy and respect. The lack of alacrity by Safelite says volumes about their customer service. MY ADVICE: Ask your insurance carrier if you can have the auto dealer replace your windshield, unless you have a month to sit and wait, and wait, and wait read more

Drove in with a quarter-size crack in the front windshield for an out of pocket $178 cost. First rep took a look and as we were walking mentioned due to a certain amount of pressure to fix, there was a chance of extending the crack for which I would not have to pay for a "failed repair". A few minutes later, a young guy asked me to come out and take a look. He made another crack blaming the pressure. New estimate $850. Very shady, no real explanation or in writing. Recommend you get their quote then shop around. read more

Experienced a crack in our windshield while vacationing in Florida. Our insurance company put us in touch with Safelite Auto Glass in Daytona Beach. We scheduled an appointment at our convenience. Their shop was very clean and they were very organized, the waiting room spacious and comfortable. Keith was our technician and he was absolutely terrific. He carefully explained the steps and process, the options (like new wiper blades), and an estimate of how long it would take. He took particular care explaining how, because of all of our car's safety electronics that operate through the windshield (lane departure alert, adaptive cruise control, blindside monitoring, etc), he would have to recalibrate the new windshield with our car's computer system and then thoroughly test drive it to make sure everything was working properly. The entire job took about 2 hrs. and Keith's work was impeccable. EXCELLENT JOB, AND THANKS, KEITH! BTW, their price for the new higher-quality wiper blades was better than our dealer's price - I checked before authorizing Keith to install them. read more

This was a painless experience Gregory did a professional job on my Jeep, Very satisfied with the installation will return when a need arises read more

I would like to commend Paul for his very professional care concerning my 2007 FJ. My windshield was leaking after a heavy rain. I had thought my window was opened but it was the windshield sprung a leak. I was pleased to find it was covered under the lifetime warranty from 7 years ago. Paul and his manager made sure to not only replace the windshield, but with due diligence sent my truck to Speed Demon Body shop, where this shop cleaned out any mold or mildew they found and also discovered I was also leaking from my top rack. Safelite took care of windshield, the cleaning and rented me a car until my truck was ready. As busy as Paul was on the phones as they seemed to never stop ringing, he never showed impatience, and I appreciated that very much. Thanks guys. This does not detract from the workers behind the scenes doing the hands on work. Thanks read more

We recently moved to Florida and our insurance had this Safelite repair some rock chips from the drive across country. Not only were they on time but the mobile glass tech was extremely kind and helpful. Fast forward a few months and the regulator broke on my drivers side window. Not only did they get me in the same day (the local dealership was going to make me wait 4 days) but they explained all the costs upfront (which were less than half of the dealership) and even called across the street to the parts store to see if the part I needed to purchase was in stock before I walked over! I walked over, bought it and they had the window fixed within an hour. The employees were both extremely polite and made what could have been an awful day easy! Hoping I don't have any more issues but I wouldn't hesitate to go back here and would recommend it to anyone! read more

I had 2 cracks in my windshield and now it's perfect. Chris did an excellent job! It looks like from the factory! Highly recommended. Also, Kaley and Paul were very helpful and a pleasure to speak with. read more