I arrived here at 1pm on a Monday afternoon for a scheduled appointment to get my windshield…read morereplaced. I made my appointment online via claims portal with my insurance company (Gieco). After I was checked in, I was told to hold onto my keys and that a technician would come and get my keys from me. I went and sat in the waiting room. There were 2 other people also waiting. There is about 10-13 chairs, a TV, and a snack area in the waiting room. For the snack area, they have a coffee machine, sodas, and a basket of variety snacks. At 1:02pm, I heard the front desk make an announcement to someone that the 1pm is here. My technician came at 1:04pm. He told me it would be about a 3 hour wait but would try to see if it would be closer to 2 hours. I ended up going for a walk on the greenway that's close by. At 2:30pm, I received a call that my car was ready. After getting the call, I headed back. I checked out with the receptionist to pay my deductible since my insurance covered the rest. I was told not to wash my car for 2 days. The technicians and receptionists were friendly. Service was prompt. I have no complaints!

I scheduled an appt for 1:30 pm on a Saturday as my car has a sensing system in the windshield. I…read morestayed in the waiting room while this was being completed. At 4:24 pm I was told that they couldn't get the calibration working and were on hold with support. I was disappointed because they waited until the 3 hr mark to communicate anything. I was there for almost 4 hrs. I was not happy and then when I got in my car the plastic that goes around the sensing system wasn't installed properly! The reason I gave 3 starts is because my windshield does look good and the individual that helped me did apologize when i was leaving. Safelite do better, this isn't acceptable!

Friendly response and service from start to finish. Best price I could find around and they did a…read moregreat job. Highly recommend!

From the owner: A crack in your windshield can happen unexpectedly, and even the tiniest imperfection can expand…read moreinto a bigger problem after hitting a bump in the road. The last thing you need is the hassle of arranging a visit to our shop. That’s why we offer free mobile service, coming directly to your office or home to ensure your convenience. Our skilled technicians will seamlessly install your new window in just minutes, all while you carry on with your day. Additionally, we provide complimentary glass cleanup and disposal of the broken pieces, so you don’t have to worry about a thing. We take pride in offering our customers a lifetime warranty on all our glass-related services, covering repairs, replacements, defective materials, and any issues with leaks related to air or water. With over 15 years of industry experience, we know what it takes to deliver a product you can trust for the many miles ahead. Don’t let a cracked windshield or a dinged window compromise your safety or comfort. With just a simple call, expert help is always within reach, ensuring you can get back on the road with confidence.

Had a passenger side cracked mirror but housing to hold and adjust mirror electronically was not…read moreimpacted. Auto parts aftermarket replacement mirror was a fraction off, but they ordered a fitted mirror and installed it without needing to remove the original mirror and controls. They were kind enough to advise that it was an easy process if I wanted to replace the whole unit and showed me the easy access area, but I was happy to pay them to order do the replacement glass/mirror only. I had priced the whole unit on Amazon but I preferred to Keep the original equipment and just have them replace the glass.

I made a claim for a damaged windshield on Monday. Joe scheduled the repair for Wednesday. Ethan…read morewas exactly on time for the repair. He was very pleasant and professional. He replaced the windshield in less than an hour and we couldn't be more pleased. You can trust this business! I highly recommend them to anyone needing auto glass service.

This shop was one of the options suggested by our insurance company. We were very pleased with work…read moredone at a different location with a previous car so selected them for this repair. The estimator, Matt, was very professional and helpful. Repair work was done faster than expected and the car looks fabulous. Would highly recommend.

Charlie referenced my first yelp on the phone to me in a completely unprofessional way. Long story…read moreshort they had my car a month and did more harm than good. They gave it back to me and i drive it back to NJ where the door, headlight and electrical system are being worked. Leaving this place i saw another customer bring her car back with an issue. I wouldn't recommend this place to anyone.

Larry at Impex is an expert in auto glass! I went to 2 other shops and they could not even source…read moremy glass. Another couldn't get it in for 3 weeks. Impex had it in stock and replaced my broken windshield in just hours. I will recommend Impex's glass repair to anyone that needs it. Thanks Larry!

Went online through my insurance company to file a claim for a badly cracked windshield. I guess…read morethey are contracted with Safelite and I was able to book a repair online. It was easy-breezy and to top it off, they offer mobile repair service and they came out to me!! Their technician communicated in an accurate and timely manner. He came out as scheduled and within an hour, he replaced my windshield and was off to his next job! Safelite was absolutely wonderful with their customer service, scheduling and repair service. 10/10 Highly recommend.

On the road and had issues with the cover over forward camera. The bracket had come unglued. My…read moredaughter mentioned Safelite as possible source for repairs. I found it an a popped in. I explained to the gentleman at the counter the issue. He stopped and said let me pop out and take a. look. He looked explained the issue indicating he would make an effort to reglue the bracket. He took the vehicle and returned in about 15 minutes. He explained the repairs and wished us safe travel. The cost time for repairs and excellent customer service was nothing less than exceptional.