My car was taken to this company only because they are contracted with my insurance Allstate. The…read morehail damage was repaired perfectly however the vehicle was given back to me with greasy handprints on the headliner, a hole in the headliner and two cuts in the dashboard. The vehicle is a 2025 and 6,000 miles.

Don't bring your car here. Melissa is the worst manager ever. She doesn't care about customers. I…read morewas in the office when she openly talked to the receptionist about how certain customers act. She named them and was totally disrespectful. It sounded like the customers wanted to get their car fixed. I watched a guy come in for a repair and was told that they don't fix Volkswagens at this location. Rather than the receptionist taking the man's information and setting up an appointment at the Greensboro location, she told him that they are in the book and he could look them up. I won't be back. The office is rude and ignorant about customer service.

Had a passenger side cracked mirror but housing to hold and adjust mirror electronically was not…read moreimpacted. Auto parts aftermarket replacement mirror was a fraction off, but they ordered a fitted mirror and installed it without needing to remove the original mirror and controls. They were kind enough to advise that it was an easy process if I wanted to replace the whole unit and showed me the easy access area, but I was happy to pay them to order do the replacement glass/mirror only. I had priced the whole unit on Amazon but I preferred to Keep the original equipment and just have them replace the glass.

I made a claim for a damaged windshield on Monday. Joe scheduled the repair for Wednesday. Ethan…read morewas exactly on time for the repair. He was very pleasant and professional. He replaced the windshield in less than an hour and we couldn't be more pleased. You can trust this business! I highly recommend them to anyone needing auto glass service.

I took my SUV there for a estimate and they never called or emailed me back. I called my Insurance…read moreCompany and they set me up with someone new and I am taking the car today to leave and be fixed. I was gonna buy a new Car from them but, after this I will not!

I will NEVER let these people touch one of my vehicles again. My truck got T-Boned in an…read moreintersection and we took the truck to vann York for all the repairs over $10,000 In damage. My truck was In perfect condition before the wreck I waited for 3 months to get it back and then my husband noticed that the brakes were not acting right. The brake calipers had busted and also there was a leak in the transfer case. So once again I had to take it back and they had to evaluate it to see if it was wreck related. They claim it was not related to the wreck and accused us of messing with the brake hoses. They wanted to charge me $3000 for repairs. Once I declined they said that I had to pay $500 to be able to get my truck back because the problems were not related to the wreck. By the way the brake issues were from the wheel that was hit in the wreck and the initial issue when we took the vehicle in was that the 4-wheel drive was messed up. They are not honest and they are covering up problems they caused with my vehicle. In return I am out a lot of money because someone ran into my truck. They are not easy to deal with and they do not communicate well. This has been going on over a year now. When you repair a vehicle from a wreck it should be back to the original condition once repaired. That is not the case with Vann York and they will not own up to any of their mistakes. I have been a long time customer of Vann York and I will not ever make that mistake again. Please don't trust them with your vehicles unless you want to have to come out of pocket for a lot of money to fix their issues. They don't even deserve 1 star

DONT GO HERE!! I put 5 stars so it would post my review. But I will tell you this. If Nick is the…read moreone you get. Ask for someone else. You will have to hear all about how he hates having to do this or do that to certain vehicles, we sat here for over 30 minutes and less than half of it he sat over there helping the other guy who was doing just fine and said so his self. And Jay ended up doing it as well because Nick couldn't stop complaining about how hard it would be wilth the plastic pannel.

Ill start by saying the service itself was fine. Everyone was very nice. HOWEVER, my car started…read moreleaking oil immediately after because they somehow screwed up putting the oil cap back on correctly and I had 2 gaskets on there for whatever reason. I went to a different auto shop to get it fixed and cost me another $150 on top of what I paid for the oil change. Speaking that this is their day job, do better. I will be contacting them to try to get my money back and get them to pay for my other bill.

Went online through my insurance company to file a claim for a badly cracked windshield. I guess…read morethey are contracted with Safelite and I was able to book a repair online. It was easy-breezy and to top it off, they offer mobile repair service and they came out to me!! Their technician communicated in an accurate and timely manner. He came out as scheduled and within an hour, he replaced my windshield and was off to his next job! Safelite was absolutely wonderful with their customer service, scheduling and repair service. 10/10 Highly recommend.

On the road and had issues with the cover over forward camera. The bracket had come unglued. My…read moredaughter mentioned Safelite as possible source for repairs. I found it an a popped in. I explained to the gentleman at the counter the issue. He stopped and said let me pop out and take a. look. He looked explained the issue indicating he would make an effort to reglue the bracket. He took the vehicle and returned in about 15 minutes. He explained the repairs and wished us safe travel. The cost time for repairs and excellent customer service was nothing less than exceptional.