Efficient and professional. Had an appointment for an inspection, which was done within 45 min…read more My husband didn't have an appointment. They happily accommodated him. Fair priced, no unnecessary upselling.

Everybody here is always so kind and helpful, multiple times I've come in for something small and…read morethey didn't even charge me. So efficient and always gets the job done well.

When I booked an appointment to have my car's front wheels aligned, I specifically asked if they…read morecould do this for my type of car. They said yes. I showed up at 8am to have it done, and after being kept waiting for half an hour, found out they could not do it. They had not checked beforehand and more or less made fun of the fact that their equipment could not service my car.

repaired my tire valve, no charge, with the best of service…read more Thank you for the great things you do

Do not ever go here. I called just to have a few recalls done, and they said they would call back…read morein a couple days for me to drop my car off. They called back two weeks later and said it will be two days of work. They gave me a rental car, which was nice. After FOUR days (not including the weekend), I return and they complain that the gas tank wasn't full. They also wrote a lot of things they said were wrong with my car. Some of it is true, which I'll take care of. Others, no way. They said I have lights out and my steering wheel acts strange, which I haven't seen at all. I had to cancel appointments with other mechanics because of Rapp Subaru's promises they failed to keep. I'm running on a tight schedule, so it matters if I have to cancel other appointments to fix up my car. I will never do business here again.

I had an appointment for an inspection, oil change, alignment check and tire rotation done…read moreyesterday. They did a great job, got in right on time, and washed my car free as well. Waiting room is comfy...coffee, tea and water while you wait. Great customer service.

I have purchased all my vehicles from Bill Rapp of Subaru (formerly Benedict's) and have been happy…read morewith each one. The excellent Service Department managed by Constance Miller is a big reason why I buy my vehicles there. It is nice to have a place to take my car for maintenance and every service need knowing that I will receive superb care. It is nice to be able to work with Connie who makes sure everything that needs attention gets it.

Got my car in as soon as possible to update and fix any bugs that might've been in the system…read more Always pleasant. They check to make sure everything's all right the following day which is conscientious. And one of the greatest things is they always clean the car and wash the car before you pick it up. This is a much appreciated and great service they provide their customers. When a dealership does that you know they care a great deal about you and your business. We have and have had many Subarus and it is our car of choice in our family.

This place is fine, but they're not always the friendliest. Recently got an inspection done where…read morethey had to do a thousand dollars of work on my car and somehow missed that there was a nail in my tire. There are better places in Oneonta.

STAY AWAY! I recently took my car into Monsers to fix the…read more"Check Engine Soon" light. After having them work on it for THREE different occasions, it still wasn't fixed, and they charged me $987 dollars for repair parts and labor, that never solved the problem. On my fourth trip back to find out what exactly was going on, John Bogart, the manager, said to me, "Well leave it here again and we'll see what we can do." NO! NO! NO! I then took it to Susquehanna Auto Repair and had it repaired for $78 dollars. The light has never come on since. MONSER BROTHERS is the epitome of a RIPOFF!

An absolute joke. My 81-year-old mother-in-law went in to get an oil change and her tires rotated…read more She also had a vibration in a tire that she wanted checked out. After changing her oil, charging her several hundred dollars, and sending her on her way... she went to someone else. Her wheel was literally about to fall off because the wheel bearing was so bad, they said her tires had never been rotated, and I honestly would be surprised if her oil had even been changed. Way to take advantage of an elderly woman. Shame on you. DO NOT GO HERE!!

These guys are the best. I have a 23 yr old car that they've taken great care of. They always try…read moreto find parts that are less expensive so I won't have to pay a fortune...and they do. The guys couldn't be nicer to me and I won't take my car anywhere else. When you find good service, you stay forever.

Best mechanic in town, they've been there a long time and don't need to advertise they have a great…read morereputation locally.

Definitely one of the best experiences I've had getting work done on my car…read more I'm always nervous that I'm being up sold at car garages, however I didn't get that going to Morris Garage. After picking the car up, I was able to talk to Pete who was an awesome and personable guy! I would highly recommend, and I would definitely return if my car needed anything.

They are great! They replaced my woodstove glass in 10 minutes flat and at a very fair price…read more Highly recommend.

Had a cracked glass in my pellet stove. They replaced it at less than 1/3 of what the part was…read moregoing to cost from the stove company!!! Very friendly, fast, courteous service. Highly recommended!!!!