This place is fine, but they're not always the friendliest. Recently got an inspection done where…read morethey had to do a thousand dollars of work on my car and somehow missed that there was a nail in my tire. There are better places in Oneonta.

STAY AWAY! I recently took my car into Monsers to fix the…read more"Check Engine Soon" light. After having them work on it for THREE different occasions, it still wasn't fixed, and they charged me $987 dollars for repair parts and labor, that never solved the problem. On my fourth trip back to find out what exactly was going on, John Bogart, the manager, said to me, "Well leave it here again and we'll see what we can do." NO! NO! NO! I then took it to Susquehanna Auto Repair and had it repaired for $78 dollars. The light has never come on since. MONSER BROTHERS is the epitome of a RIPOFF!

Efficient and professional. Had an appointment for an inspection, which was done within 45 min…read more My husband didn't have an appointment. They happily accommodated him. Fair priced, no unnecessary upselling.

Everybody here is always so kind and helpful, multiple times I've come in for something small and…read morethey didn't even charge me. So efficient and always gets the job done well.

An absolute joke. My 81-year-old mother-in-law went in to get an oil change and her tires rotated…read more She also had a vibration in a tire that she wanted checked out. After changing her oil, charging her several hundred dollars, and sending her on her way... she went to someone else. Her wheel was literally about to fall off because the wheel bearing was so bad, they said her tires had never been rotated, and I honestly would be surprised if her oil had even been changed. Way to take advantage of an elderly woman. Shame on you. DO NOT GO HERE!!

These guys are the best. I have a 23 yr old car that they've taken great care of. They always try…read moreto find parts that are less expensive so I won't have to pay a fortune...and they do. The guys couldn't be nicer to me and I won't take my car anywhere else. When you find good service, you stay forever.

These guys are fantastic. Reasonable in pricing and friendly to work with…read more Aaaaaaa gggggg bbbbb

Top notch mechanic. Honest and fair. Gene cares about the…read morepeople in this community. For the last five years I brought my car to a place in Oneonta and realized they were total crooks. Always tacking on extra things they said were wrong with the car and overcharging for what actually did need to be done. The last time I brought it in they gave me an insane estimate and a list of things that were detrimental. I decided to find someone to give me a second opinion and I'm so happy I did. I spoke with Gene and brought my car in and was given an honest assessment. This is my new guy. Highly recommend.

They came as soon as I called my insurance company! Thank you approved towing and recovery!read more

We broke down on I-88 in Worcester, Ny, 0n one of the hottest days so far this year. After waiting…read more2 hours for AAA to respond we gave up and called 911. They contacted "Approved Towing" of Oneonta and they were there in about an hour. We need to tires for our Camper trailer due to the fact they both blew out at the same time. "Approved" went to get the tires and rims, all mounted, and came out with them in about 1 hour. Shortly there after we were on our way. "THANKS AGAIN APPROVED Towing". Great guy to work with, Definitely recommend if you need help. Price wasn't bad given the circumstances.

Completely ignored by 3 person tech team in a completely empty garage. 1st time visits and did not…read moreknow the process. Instead of walking over to fill me in they ignored me, even after I got out of car and approached them. Good for "Mr. Tire" across the street. Walked in and got on the spot service!

I went here for a particular issue which was small and affordable to fix but while they were under…read morethe car they "discovered" a completely unrelated issue that was expensive. I was surprised and not confident about their recommendation, but in the end I ignored my intuition and went ahead with the additional $1,400 repair. That was my bad, I should've taken a step back and gotten a second opinion and I did not. A couple weeks later the person that recommended Vic's to me took her own car there. There was a check engine light on that seemed to be related to tire pressure. Vic's assessed and told her the all four sensors on her tires were bad and needed to be replaced for about $700. She was bummed, but trusted them completely. I told her my reservations and urged her to get a second opinion. The second opinion: all sensors were good, there was a nail in the tire that needed to be removed and patched, $40 max. I'm not sure if there was any dishonesty or just ineptitude, but it's enough for me not to go back.

went to Vic's to get an auto inspection. I've been pulled over two days prior for the inspection…read moresticker not for any of the instruments on my should've been in and out. They told me that my third brake light on my truck was damaged and not working pretty sure the officer would've made me aware that my brake light was out and a ticket for the brake light and the inspection. Needless to say Vic told me that my third brake light is out and said well if you leave and come back, you're gonna have to pay for the inspection again, but if I did that, it still would've been than what they charged me for a lightbulb. Thieves for doing that they signed up to do with New York State justifying their time they had to get some extra money for an inspection lousy.

They had everything I needed for my 2013 gsxr 600 and 2009 yamaha r6. Customer service was great.read more

I brought my 99 Yamaha Grizzly 600 in 10-22-2025 because of being difficult to start. As time went…read moreon I would check in and I was always next. Finally after 6 weeks the started working on it. I was told that is was ok now but we had to fix a carburetor gas leak which I didn't have before in my 17 years I owned it. I paid my $502 bill and brought it home on 12-18. Now it won't start and gas leaking all over the place. I called today 12-20 and that I was told was " Thanks for letting us know." I lost money for for nothing. Don't go there!