Oliver's error cost me $380 and Terry refused to reimburse me…read more My car hit a deer and I called Oliver Auto Body because of the good online reviews. When I called them they said it could likely be fixed within 30 days because the parts were readily available. I was happy to hear that because my insurance company only covers 30 days of a rental car. But the job ended up taking 37 days which cost me $380 in excess rental car payments. Why did it take 37 days? Terry said his team made a mistake and didn't see the broken light when they took the car apart. And when they did finally realize the light was broken and ordered a replacement, the whole process took 37 days. I asked Terry for a refund of the $380 because it was his own team's oversight. He said NO. He won't give me a dollar. What kind of place is this that admits to making an error but insists on customer paying the costs of their error? AVOID!!

Terry, the owner, told me he is dedicated to providing a successful experience for his customers,…read moreand he does. He not only is honest, frank in describing the work and the cost, and has pride in workmanship, he is kind as well. For example, he has taken me home in his own vehicle when I had to leave my car and no one was available to pick me up. I highly recommend this body shop. As an "elderly" woman who knows nothing about cars, I am always wary of being taken advantage of by people in the vehicle business, but at this body shop I have enjoyed only a caring and trustworthy experience. And besides all that, after a fender bender, my car looks great due to their workmanship.

BEWARE!!! I set up an appointment for them to come and replace my windshield, and they never even…read moreshowed up!!! Not even a call to say they couldn't make it, nada. They did have extremely friendly customer service; but, if they can't even be trusted to get it together and honor an appointment, then there's really no reason not to go with any of the other auto glass companies in town. None!!! This was a huge inconvenience to me, for many reasons, so hopefully this helps other people avoid my fate...

I have recently had my windshield replaced. The man that replaced my windshield must of dropped my…read moreold windshield while he was removing it or had a hard time taking it out or putting the new one in. Whatever happened I had damage to my hood and other areas. As well as glass in the interior and adhesive all over my paint and my new windshield was covered in it as well. The glass was even flying out of my vents! He did not clean up after himself. I noticed there was a checklist with my invoice and he didn't even obey that part of his job. I ended up having to get my car professionally detailed to clean up all the glass as well as adhesive. I also had to go to a collision center to get a quote on the damages that were left to my hood and other areas. I was quoted over 1,000 in damages!

Had a tree fall and break my windshield. My insurance covered windshields with no deductible. CVG…read moretook my insurance no problem. Had to go to there shop for the replacement and they were prompt, very nice and did a fantastic job. I will use them again. Had lunch at Ralph's while waiting. Great experience

When everything goes quickly and smoothly, it is easy to give a business four or five stars. When,…read morethrough no one's fault, things don't go quite as well, the truth about a business comes out. Capitol Valley glass deserves all five stars because they bent over backwards to make sure that my front door has the clean, sparkly windows that it deserves.

So impressed with the body work on my Ford truck. I recently had a headlight and dent on the hood…read morerepaired at North Amherst Motors and the results exceeded expectations. I am meticulous on my truck's appearance and the results from their work has it looking at showroom quality. Not only is their work exceptional, their pricing is excellent as well. Why could I know this you may ask? My Niece is a trade school student and she has taken courses on auto body work estimates and I had her price my vehicle's damage which totaled 2,070 dollars. She said that was a reasonable and competitive price for the existing market. My total from North Amherst Motors: 1.880.00. All I can say is- WOW. You will not be disappointed if you have your body work done at North Amherst Motors- in fact you will be impressed. I can't say enough about these folks and their work.

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

I'm 100% satisfied with Auto Glass Dynamics. Same day, friendly service and an exceptional job…read morewell done! I highly recommend Auto Glass Dynamics; they should be your first and only call for auto glass repair.

I used this company when I moved to CT from NJ. I wanted to use these guys because they are a…read morefamily-owned company, but then it turned out that they also had the best price on my windshield. They returned my call the same day, were fast and did a great job. They replaced a windshield that had been installed by a fly-by-night company a month before in NJ. The fly-by-night company's windshield literally cracked the day after it was installed. It was a stress fracture caused by a faulty installation. Auto Glass Dynamics showed me how the previous company did not use any rubber buffers on the glass edge and that was why it cracked. They also showed me how thin the windshield glass was compared to the one they were installing. The old company also did not put in any water sealant or primer. Auto Glass Dynamics did both and my windshield has been great ever since. I will never again use one of those mobile places that have no address but only a phone number and work out of a van only. I ended up having to do the job twice. I wish I had gone to Auto Glass Dynamics first. Great guys, great customer service and quality. I am totally satisfied with the price, workmanship and customer service.

i have nothing but good to say about my service at Safelite in Northampton. They were competent,…read moreresponsive, and responsible. They finished ahead of schedule, and their communication was clear and timely. In summmary, this is the best windshield replacement experience I've ever had.

Super impressed with service and results. Had a crack to windshield that was expertly fixed by Juan…read morewithout replacing windshield. We were a walk-in and wait time was minimal. I highly recommend this location.

Prompt response to my inquiry. Very courteous Jon and Pete. Pete was knowledgeable, accommodating…read moreand professional. Delightfully answered all my questions and completed my windshield right on time. Highly recommend!

Outstanding experience, fast, efficient, friendly, and all at a good price. Would highly recommend.read more

From the owner: Right price, right install, the first time! Who's your guy?read more