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    Safelite AutoGlass

    3.1 (318 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

    From this Business

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    The "repair"
    Menna M.

    So I wasn't too happy w/ the finished product of my chip repair. Ended up posting it on an autoglass forum & pretty much everyone unanimously agreed that the legs didn't take much resin at all. The tech was either rushing, or didn't know what he was doing. I saw him call over another tech too, which made me nervous. Next time I'll be sure to go somewhere else.

    Ashley L.

    BEWARE: they'll make your problem worse and then say it's not their problem. I had safelite out to repair a couple of small chips in my windshield. The tech arrived and began working on my car. Shortly after his arrival, he came to the door saying he had bad news. He said the chip became worse. The chip started out as maybe a little smaller than the size of a pea. I now have an about 5" crack on my windshield. I was told it's not their problem and I have to pay out of pocket to fix it. So they could basically have ZERO quality control and be cracking windows left & right and just say ooops sorry and have no consequences?? At no point prior to this service was I told by any safelite employee that worsening the chip was a possibility. They didn't say anything prior to and I didn't sign anything acknowledging liability if it were to crack. I've never had chips repaired before and had no idea this was a possibility. If I had known that there was a good chance of making it worse, I probably would've left the chips alone as they were hardly noticeable and now I have a massive crack in my window. I tried calling the local number and was given the run around by the guy who answered the phone. He blamed the crack on everything under the sun, despite the tech telling me it was their machine that cracked it. He tried to tell me I HAD to go through insurance to replace the window. He tried blaming the cold weather at night and it being 40 degrees for the crack (it was repaired at 12pm in the afternoon, it's a high of 72 degrees and not remotely cold today). They literally did everything but take responsibility and apologize. After I explained that I had no idea making it worse was a possibility, he agreed to take $80 off the cost of paying out of pocket for a new window which is still $400. What an absolute joke. This should be getting repaired at cost since the tech damaged the window and made it worse without explaining anything prior to the service. Beware if you use this service and they crack your window, you'll be SOL and you'll have to replace your window at your own expense. Edited to add: I spent 2 hours getting the run around on the phone with Safelite. They simply kept transferring me to Geico where I have to pay $500. They took ZERO responsibility for the failed communication/damage to my windshield and basically said tough $hit and kept transferring me. If there is a possibility of the repair "failing" YOU should be telling people prior to service and having them sign something acknowledging they were told. EVERyone I spoke to acted as if it was common knowledge, I had no idea, that poor communication falls on you.

    Good ass service no Cap Got the job done fast Est wait time 2.5hrs Got out of there within an hour! Got my entire windshield replaced And it looks great !

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    2 months ago

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    2 months ago

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    1 month ago

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    1 year ago

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    We love hearing from our customers! Thanks for sharing, Heather.

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    9 months ago

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    1 year ago

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    That's wonderful to hear, Michelle! A happy customer is our goal.

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    1 year ago

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    We appreciate the wonderful review, Jane! Thanks for sharing.

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    4 months ago

    Great experience with great quality work. Sean in the office couldn't be less friendly, but everyone else is very nice and helpful.

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    Thanks for sharing, Stacie.

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    4 months ago

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    Please message us your order info so we can look into this one.

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    1 year ago

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    5 months ago

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    Photo of Ashley L.
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    2 years ago

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    1 year ago

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    Sorry for letting you down, Kathleen.

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    1 year ago

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    11 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Staff was professional and quick with my glass repair! Thank you for the fast service!

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    It's our pleasure, Krystle! A happy customer is our goal.

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    2 years ago

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    Easy as pie! Thanks for choosing Safelite, Daniel.

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    1 year ago

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    1 year ago

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    6 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    1 year ago

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    We regret we didn't provide the service you deserve, Wilson.

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    3 years ago

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    2 years ago

    Service reheated was accomplished quickly and efficiently. Quality wows superior and at good value. Communication was extremely good

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    1 year ago

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    Big thanks for your support. It means the world to us!

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    2 years ago

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    3 years ago

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    Page 1 of 8

    Safelite AutoGlass Reviews in Other Languages

    Ask the Community - Safelite AutoGlass

    I have a brand new Subaru outback. Will you replace with a Subaru windshield and not OEM? I will be scheduling appt through my Geico insurance.

    Great question, Kim! Insurance policies are unique to their owners, and we suggest you check with Geico to ensure they will cover the cost of OEM. Thanks!

    Do you guys do sun roof replacement for scion tc?

    Hello! Thank you for your question. There are very few of our stores that still replace sunroofs. We suggest you reach out to a member of our team directly at 800-800-2727 for assistance if finding a shop near you that can help.

    Don’t See Your Question? Ask Away!

    Review Highlights - Safelite AutoGlass

    My insurance sent me to Safelite to replace a windshield and it was super quick and easy.

    Mentioned in 4 reviews

    Read more highlights

    Proper Auto Glass

    Proper Auto Glass

    4.9
    (36 reviews)

    5-Star Yelp Review…read more We had an excellent experience with Proper Auto Glass in Roseville. Nick's customer service was outstanding from start to finish--friendly, professional, and very clear in his communication. The workmanship was top-notch, the products used were high quality, and everything was explained so we knew exactly what to expect. Best of all, they got us in and out quickly without sacrificing quality. We will absolutely use Proper Auto Glass again in the future and highly recommend them to anyone needing auto glass work.

    Unfortunate experience. Got a great quote and scheduled an appointment for glass windshield…read morereplacement and got stood up twice. The first time they no-showed, I called when I was waiting outside their location and they said the technician had an emergency. Then they texted back and said it was because I didn't confirm the appt (which a courtesy message notifying me the appt was cancelled would've been appreciated if that was the case), but later texted saying to disregard that and they would do mobile services for the inconvenience. Scheduled them for mobile services for the next day and waited at home for several hours, but then technician had a medical emergency, so they asked me to come back to their main location the next morning. Next morning, no one was available to work on it. In sum, obviously unforeseen medical emergencies are unfortunate, but at that point, just stop scheduling appointments until everyone gets their health stuff figured out? It's an insanely rude waste of time.

    Fast Lane Auto Glass

    Fast Lane Auto Glass

    5.0
    (6 reviews)

    I called Fast Lane Auto Glass yesterday to replace the windshield of my Acura MDX. Their price was…read moreabout 1/4 what Acura quoted me and they could come out the next day! When I asked Acura why the huge price difference they didn't really have any comment. My new windshield by Fast Lane Auto Glass looks high quality and they made sure to match the same features as my factory windshield -- acoustic interlayer, rain sensor glass, tint, etc. Fast Lane Auto Glass is a home-based business that sends a truck out to your house. My windshield was replaced in under an hour and after one more hour of drying time it will be as good as new! Fast Lane's service was very friendly and efficient. I'd suggest calling ahead of your appointment time to check on the status of the driver, but otherwise my experience was excellent and I would definitely recommend them!

    My windshield decided to spider crack unexpectedly (go figure). I was in dire need for it to be…read morereplaced so I called up a well known windshield repair place. They were going to charge me $300 TO COME IN and wait 2 hours to replace the windshield. I let them know the price was too high and they magically reduced it by $50. That seemed a little shady so I decided to call Fast Lane Auto Glass to see what they could do for me. The lady on the phone was super nice. She quoted me a significantly cheaper price AND they would come to my house!!! I told her I needed someone to come later in the week to replace my windshield and that I needed it done by 12. The lady told me that it wasn't a problem and scheduled me 2 days later for the earliest appointment. The gentleman came, replaced by windshield, and was on his way in a matter of 15 minutes. I was very impressed with their professionalism from the get go and they saved me tons of money. I would definitely use their services again.

    Safelite AutoGlass - autoglass - Updated June 2026

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