Beer gas and nitro available!…read more Can't beat the price - Co2 for beer is about $20-26 bucks for a large tank. Very quick in-and-out cylinder exchange. 5th star would be for extended office hours, we usually have to rush home from work to get there before they close.

Airgas is probably well known to welders but I had only seen the name in desultory searches for dry…read moreice. When an AWOL contractor left me with concrete coatings full of scary chemicals I called the supplier about the right respirator. 3M maybe? No, pros wear a North half-mask but they only had cartridges in stock. And good luck looking for a mask. Everyone's looking but no one can find any because of COVID. After a long, fruitless search among local safety equipment dealers, Airgas popped up and their online catalogue said, "In Stock." I called the Airport Way store and Chad answered. As a woman I've come to expect somewhat cursory treatment from building trades suppliers, but this guy wasn't in a hurry. He listened, asked some questions, then checked: They had all kinds of North masks. Which one did I want? I wasn't sure. Without haste or impatience Chad asked more careful questions, then described the most likely half-mask and sizes. Since fit is essential he said I could try them on. This is SOP; they disinfect what isn't purchased. The Airport Way is a clean, bright, well-organized store with welding gear, parts, gas bottles, safety equipment on display. Chad was busy so a pleasant young woman named Alexis started the process, then joined by Sam. I figured out her name from a great-looking steel plate on the counter with "Alexis" cut into it which she had done with a plasma cutter. At Airgas, welding and plasma cutting are part of their enviable employee training. Chad remembered my call, studied the coating SDS and said I'd need the North mask that takes the full vapor cartridge. I tried it on and he showed me how to ensure it fit. Then I left with a mask nobody else is able to find. Whether you're after dry ice for a party, welding supplies, or safety and MRO equipment, Chad and his crew at the Airport Way store are knowledgeable, helpful and efficient. They'll answer your questions and then some, and there's a good chance they'll have exactly what you need.

Communication was terrible, I have been a customer for more than 10 years until now. In the past…read moreservice was good by the technicians, but in the last few years the office people have been inconsistent. We have a yearly scheduled fire alarm inspection, they called and left a message they are 30min away. I waited for about a hour. No one showed up, so i called to see if they were still coming. They said since I didn't answer the phone there routed the tech to somewhere else. I told the person on the phone at no point in the message said to call them back or the service call will be cancel. She then said well that's true. Just awful and not professional. We are now going to use someone else.

This company is terrible, they send technicians and many of them have no clue what they are doing…read more They invent issues just to charge you more, Crooked company and very disorganized. Avoid, there are many others you could use, and so will I.

The worst staff you will come across. The 30 day return policy is totally unrealistic especially…read morewhen you have to order custom goods in time to make sure they are onsite for your contractor. The manager won't even return my call. Their restocking fee of 30% is insane. Go to Seattle or Dal Tile.

Charlie, the sales manager told me I was "assaulting him" when I called him out for selling the…read moreslab that we had reserved behind our backs. Of course I was upset, the slab we spent hours choosing was gone because of him and his little cronie Casey. But it certainly wasn't "assault." As a woman, who's actually been assaulted many times I find this DEEPLY offensive. I'm so livid I don't really know what to say except please, if you have any respect for women or yourself, bring your business elsewhere. I'm disgusted. Plus they're untrustworthy and unprofessional.

Love this place and have for the last 30+ years. Great tools and supplies. Thank you.read more

Employees don't seem knowledgeable about the products; they are curt and condescending. I don't…read moreknow why they treat their customers badly. Not all of them are bad, of course, hence the two stars, but twice I was treated in a less-than-ideal way. One dismissed me with short, uninformative answers; the other was outright rude on the phone when I called for information on an expensive piece of equipment I ordered from them. I won't shop there anymore.

Great selection, fantastic customer service and good prices. Westhill Inc. highly recommends Meta…read morefor all your slab projects. You won't be disappointed.

As a design professional, Meta Marble is always my first stop when sourcing marble and other…read morenatural stone countertops. I've found they have the biggest selection & the staff is reliably helpful and wonderful to work with. 5 Stars!

Requested a bid twice. Twice they said they'd get back to us and did not. We may be too small…read more(4800 s.f.) or they may not actually bother with residential. Whatever, not happy with their non-responsiveness. A short e-mail saying they were not interested would have been a better business practice.

From the owner: Columbia Fire's qualified team of project managers, engineers, designers, technicians, installers,…read moreand inspectors have installed and serviced fire sprinkler systems, expansions and new construction projects in a range of facilities including: Office Buildings, Manufacturing Facilities, Hospitals and Extended Care Facilities, Schools, Colleges and Universities, Retail Shopping Malls, Government Complexes

I rented a concrete saw from them for a two day rental. Got the saw on my jobsite and tried to put…read morea new blade on it. It would not go on properly. I find out there is too much old concrete and old carbide stuck in the guard. I try and chip it out to no avail. I was chipping at it with a metal catspaws fairly hard. I stopped so I wouldn't damage the saw. The blade would barely fit on. I Try and fire it up, wouldn't work. Too such friction on the saw blade. I'm pissed off. Paid my employee for the hour it took to get the saw. I return the saw the same day myself. Return the saw and get my money back right? Nope these douches charged me for the day rental for that day and only gave my money back for the second days rental. Said they had to charge me because I had the saw and they couldn't rent it to anyone else. Apparently this company rents non functioning equipment out, wastes your f-ing time and charges you for it. F this company Take your business elsewhere, I sure am.

From the owner: You're building the future. We're here to help…read more Visit the world's largest equipment & tool rental company, United Rentals, to rent or buy aerial, earthmoving, material handling, power & HVAC, trench safety equipment, industrial tools and more.

Customer service vibe here is - charitably - chilly. While there is no "trades only" sign on this…read morestore, they clearly have no interest in working with non-plumbers.

UPDATED: 7/15/2024 - The Area Manager received my feedback and was as concerned as I. Offered to…read morerefund my money. Thank you to Fergusson for being concerned about what Customer Service is about. I changed the rating from 2 stars to 3 because they at least reached out. 7/15/2024 - Nothing but a profound disappointment with the service I received at Fergusson location at 3440 6th Ave S, Seattle. My recent experience left me frustrated and concerned about the level of customer care at this store, and I urge your business to a competitor or even another Fergusson shop. Called on Tuesday to order a 3x3x2 Street Wye, a special fitting not typically stocked. I chose this location due to its proximity to my workplace and was assured it would arrive by Friday. Unbeknownst to me, this store is the only utilities supply shop that closes at 3 PM daily. I received no notification that the part had arrived, so I called at 2:30 PM on Friday to confirm its arrival. I informed the person on the phone that I would leave work immediately to pick it up, yet there was no mention of the early closing time. I arrived at the store at 3:06 PM, only to find the doors closed and gated. A person sitting in his car in the parking lot rolled down his window and, when I explained my situation, his response was simply, "I am not going to clock in." He suggested I go to the Marginal Way location, even though I had specifically ordered the part for will-call because no other Fergusson in the Seattle area had it in stock, and it had to be shipped from Portland. His refusal to help was frustrating and disappointing, especially considering my entire weekend plans were contingent on this fitting. When I returned on Monday, I encountered further issues. I asked why the employee even bothered to engage me if he had no intention of helping. Another customer, who seemed to know the employee, became confrontational with me for voicing my concerns. This added to my frustration and made the situation more uncomfortable. My main concerns are as follows: 1.) Why didn't I receive a call or text confirming the part had arrived? 2.) When I called to confirm the part was in and mentioned I was on my way, why was I not informed of the early closing time? 3.) Why was the employee sitting in his car and engaging with me if he had no intention of helping? 4.) When I spoke with Kyle, the manager, he seemed indifferent to the lack of communication and customer service. His response felt obligatory and dismissive. This experience reflects poorly on Fergusson's commitment to customer service. The lack of communication and the dismissive attitude of their staff are unacceptable. It would be nice to see a business address these kinds of issues promptly to prevent other customers from having similar negative experiences. I honestly have my doubts that they even care about customers.