Being a novice to Welding but needing welding equipment and supplies I went to the closest local…read morebusiness. Josh made recommendations based on what I told him I needed to do and I was out the door with my new tools There were some questions afterwards and Josh went above and beyond in the customer service department to help me get it sorted out. This is why you buy locally and connect with the people that live and work nearby, you can't get this kind of service trying to save 50 bucks online Turns out Josh is the manager of that store, I didn't know that but I can see why he is.

Spoke to someone on the phone and they were very short and rude. I asked about having a cylinder…read morefilled and if the company carried aluminum cylinders they promptly hung up on me. The Redmond location had great customer service. I would avoid this place until management steps up.

Wow!!! I messed up on a screw and I was thinking of all the ways to fix it and then.... Tacoma…read moreScrew came to mind and thought what if? Shawna was so helpful asked me all of the important questions as this is for my Carburetor and it's an expensive part and she came up with a few ideas and solutions and she found the perfect one. The spectrum of screws that Tacoma Screw matches their name and branding. The Selection of parts are truly amazing. So awesome! On a Friday too! You made my day!!! Amazing customer service! Thank you.

Yesterday I raced over to Tacoma Scew in Georgetown. I knew I was going to get there with less than…read more5 minutes before they closed. My son and I walked in the door and were immediately greeted by one of the employees. We explained our need and the gentlemen took care of us quickly and professionally. I decided to do a review because the employees could have easily had a sour attitude with me and my son walking in so close to closing time and asking for something so small, but they didn't! They treated us kindly and professionally and it seems that is more and more rare these days. Keep it up Tacoma Screw...I see you and I appreciate you!!

True Value Hardware is a small hardware store located in an unassuming strip mall. As far as…read morehardware stores the selection is limited and has enough for the nearby apartments, but not for any moderate home improvement projects. Keys, light bulbs, picture hanging hardware, and other light items that will be helpful and a variety of holiday seasonal items. My experience was very focused. I came in for some specific items, nails and screws, so it was very quick in-and-out. No one engaged me in the beginning. The employees talked about the football game that was on the radio and I checked out quickly. There was no animosity, rudeness, or issue. I found the whole experience to be very efficient.

Super helpful staff. I understand the feelings of those who gave 1 star reviews. The manager is…read moreno-nonsense. She is super knowledgeable and direct. This can rub some people the wrong way. If you have a question about home or garden improvement, she is the go-to person. You will get the right answer every time. They do great work with paint. The store has a good variety for home and garden. Naturally it can't keep specialty items or lumber. The store footprint is too small.

Erika was super helpful when helping us pick out a customized hostess gift. We had fun sampling and…read morethe gift turned out packaged beautifully and everyone loved it. Store is clean and the staff is kind. Highly recommend to visit and expand your cooking horizons!

Erika was so amazing helping me pick a gift! I am new to cooking and not very familiar with oils…read moreand vinegars but she was so patient and very knowledgeable with my questions. I will continue to come back on my trips to Seattle.

EVERY SINGLE EMPLOYEE HERE IS RUDE. I had a terrible experience at this O'Reilly's. The man helping…read moreme was incredibly rude and talked to me like I was dumb -- maybe because I'm a woman, but either way it was completely disrespectful. He clearly didn't want to help me at all. On top of that, he was eating sunflower seeds and spitting them out while "assisting" me. It was unprofessional, unhygienic, and honestly disgusting. I came in for help and left feeling disrespected and frustrated. Management needs to address this behavior because customers shouldn't be treated like this. I definitely won't be returning.

This is a pretty big auto parts store which is great if you need a part for your car or truck…read more The reason for the five star review is because the employees here were very determined to find a very obscure part for an older vehicle that my buddy owned. They spent almost an hour on the phone with different contacts and researching solutions online for us. This was after visiting three other auto parts stores that weren't nearly as helpful. This is my new auto parts store.

I ordered 2 memorial ornament hearts. One of the recipients was fine. The other was completely not…read morethe color or design ordered. I ordered a red heart with different color flecks. They got a blue/green/grey color with one swirl going around the heart. I wasn't expecting an identical item. However, it wasn't even close. Customer service replied that upon review, the heart sent was indeed the red heart I had ordered. Decide for yourself.

Update: as you can see they responded to my post, but when I reached out, I never received a…read moreresponse. I hope they are better now. As much as I like their work, I didn't care for the customer service... we bought 3 of their beautiful ornaments at the night market the other night and the guy at the market said to come on in to their shop when ever to check out more items. So I did today... however when I got there I was told that their gallery was under construction and the only way to get what I want (the santa head ornaments) was to order online. When I tried to explain, the women was somewhat rude and proceeded to tell me that all they had was that office space and it was under construction. (trust me, I get it when your day is off and not great, but neither was mine and I just expected more) While the people at the night market on Friday night were awesome, I left this place with a bad impression. I wish she had tried to listen to me and I wish she would have at least let me look at the different styles (sitting by the door) so that I could feel comfortable About ordering them online and paying more then I did for the others I bought. Beautiful workmanship, sad that my experience wasn't better.

Purchased Little Giant Ladder Pro 26 Series in 2007 + additional items over past years. Visited…read moretoday bringing small ladder in hopes to purchase Foot Assembly Kit, unfortunately they do not sell kits but Stevie thought he might have few parts in recycle bin. Brought my small ladder into warehouse and Stevie rummaged through recycle bin finding 2 Front & 2 Back "brand new" feet that could be modified to attach to ladder. BIG Thank you to Stevie for going above & beyond. Great customer service, you made my day! :)

Fantastic Customer Support. Ask for Stevey he was exceptional! Honest and thoughtful and personable!read more

Sur La Table, right by Pike Place, is such a great store to browse if you love to cook. They've got…read morea great selection, and the whole place feels inviting instead of overwhelming. Big shoutout to Sebastian and the rest of the associates working that shift. I didn't catch everyone's names, but they were all genuinely great. Super friendly, helpful, and easy to talk to. Especially the female associate who was working that day and was an absolute hoot. She had me laughing and made the whole experience more fun. The staff alone make this place feel welcoming with zero pretentiousness. Really just a fun place to shop if you're into cooking or like poking around for nice kitchen toys. Definitely worth stopping by if you're near Pike Place. 5 Stars

Good selection of cookware, appliances, coffee machines, tabletop items and they have staff that…read moreare cooks and can recommend products. I love this store it is small but well organized.