I have been going to this urgent care for a few years now and today for the first time they want me…read moreto wear a mask for Covid fear porn when I have an ear infection. Trying to force a customer to wear a mask for something as simple as an ear infection is pathetic, and I will never take myself or my family back to this clinic ever again. This clinic also does not actually have doctors and uses nurse practitioners to do doctor's work but still charges the same prices. I do not recommend this clinic to anyone.

Very happy with my experience when I went there with a painful sinus infection. I like that once…read moreyou register to see someone, you are updated about your place in line, and time that you need to come in. I found all the staff friendly and professional. The nurse practitioner was extremely knowledgeable about my condition, and prescribed the perfect medication for treatment, as well as recommending the appropriate vitamins and supplements to help with my condition.

This is my second visit here. I feel grateful that we have this in our town. The doctors and…read morestaff have been wonderful

I breathed in salt water and went here to be seen for it. The doctor told me the xray process time…read morewould take between 20 min or an hour and I could leave and the doctor would call me back to go over the results. The receptionist called me back and was unable to answer my medical concerns because she is a receptionist and not a doctor. I was not able to ask any further questions because the doctor never called me back, even after asking for the doctor to call back so I could get answers, like if I had medication being sent to a pharmacy. 2 weeks later the pharmacy, not this urgent care, called me to ask if I wanted to pick up my prescription. This urgent care has caused unneeded discomfort because of their lack of professionalism. I will be loud in telling everyone to avoid this joke of a practice as long as I live.

From beginning to end, except for having my veins ripped out this was a good experience!…read more Doctor Mackey and the entire team seemed incredibly knowledgeable. The nurses made the experience fun and I would absolutely return if any further problems return! I've been to all three locations and each location has been easy to find, clean, and comfortable.

I am disappointed and dissatisfied with my experience and this office performance. A month after…read moreseeing they couldn't get authorization through insurance. Months two....three.... six went by and I called biweekly to be updated. Rarely they would return a call and I would need to call again. They continuously blamed insurance. Insurance assured me they were awaiting and lacking documentation. At month five they advised me that I should come back in to the office, which would have additional charges to be reassessed. Shouldn't they already have the same information and documentation from my first visit? Month seven we asked for a self pay price. They never responded to our message. Exhausted from this experience with them. They accepted my money for consultation and failed to follow through. Nobody knew "what was going on" and just that "insurance is processing." That wasn't the truth. I went to another Vascular Surgeon and I received the same treatment completion within 3 weeks and insurance paid for my procedure in full.

I brought my daughter to this location seeking medical care. Sadly, the care she received was…read moredeeply disappointing. Dr. Jerisa Berry did not appear to take the situation seriously. The only symptoms documented were nausea and vomiting, and she prescribed anti-nausea medication without further evaluation. The nausea was related to something my child had ingested, which I prefer not to discuss publicly due to the personal nature of the matter. No bloodwork was ordered, and no thorough physical exam was performed. We were told nausea medication would be given, and that was the extent of the visit. Uncomfortable with the lack of assessment, we sought care at HCA Florida Largo West Hospital. The physician there was surprised that even basic bloodwork had not been ordered by the doctor at HCA Florida Gulf to Bay. At Largo West, they conducted the necessary testing, identified a serious issue, and admitted my child for further care. There was, in fact, a significant medical problem that had been missed by Dr. Jerisa Berry. I truly believe my child's condition was not properly evaluated during our initial visit at HCA Florida Gulf to Bay. Based on this experience, I cannot recommend this HCA location. Mainly because of Dr. Berry's gross negligence. Her lack of a thorough evaluation and poor bedside manner were very concerning, and the outcome could have been far more serious had we not sought care at another hospital.

This is the smallest ER ever, practically empty parking lot at 1am, and took at least 30 minutes to…read moreeven be seen. No medical personal at the front desk, only a security guard. If we had a true emergency, no would have known. Then their stupid check-in kiosk glitched out on us 3 times and we weren't even able to use it. Then the security guard gave us a piece of paper to fill out that was wrong. My husband finally gets taken back, and they don't discharge us for another 3 hours! To literally get an IV, 2 if push meds, and a "20 min" drip that actually took an hour. Everyone literally forgot my husband was there. He was shouting, knocking, calling, and had to get super loud to get anyone's attention for discharge 1 hour later. Absolutely unnecessary and insane

StadMed is the place to go when you're not feeling well. The entire staff is incredibly kind,…read morewelcoming, and compassionate. My favorites are the two PAs; Jodi and the other provider whose name I unfortunately can't remember. They have taken care of my entire family with such genuine kindness, and you can truly tell they care about their patients. Today we visited the new Palm Harbor location, where Jodi took excellent care of my mom. She is professional, attentive, and takes the time to listen. She explains everything clearly and thoroughly, making you feel comfortable and cared for every step of the way. Our entire family has been coming to StadMed for years, and every visit has been a positive experience. They make us feel like more than just patients. they make us feel like family. I highly recommend StadMed to anyone looking for an urgent care that truly puts patients first. They deserve 100% of our recommendation!

This place is the best !! Excellent in every way!…read more Everything from the reception to the care quality is absolutely the best. I suffer from a sprained wrist and went to two other Urgent cares in the area, but none is even close to STATMED at Countryside Mall. Not only were they able to see me in a timely manner but they were able to do X-Rays on site (on a Sunday!) and provide a prescription to help with the pain. Thank you Rachel and Jennifer and everyone else who helped. In addition, they recommended that I see an Orthopedic doctor and gave me the name of one that took me on short notice, because I was referred by STATMED. If you need help, don't hesitate to use this wonderful facility.

I made a same day appointment at a time that worked for me. Check in with the app as well as the…read morefront desk was a breeze. Where this business excelled was its staffing. They apologized it seemed for everything. So humble. No arrogance whatsoever. My nurse was Amari and she was phenomenal! She was cracking jokes and putting me at ease under my circumstances. I never felt judged. And her blood drawing skills- best Iv ever experienced! She was so gentle. The head nurse was Megan and she was extremely professional and friendly. I loved that there was music playing and the staff could be heard laughing. I wish this was a primary care practice!! I would love to be seen by this staff as my regular physicians. If I need to, I'll go out of my way to come here first for urgent care. Recommended with no hesitations.

I wait time was less than 10 minutes. Quick and smooth check-in process. I have a lot of medical…read morehistory. They listened, examined and treated me. Every staff member I met was very friendly. I would highly recommend them!

Fantastic, quick and quality care. My son had an urgent situation and they helped us get the…read moreanswers we needed. Highly recommend.

Seen quickly, staff professional and friendly. Diagnosis appeared correct as I recoveredread more

I have visited Bayside a few times in the past couple years. I am always impressed with the…read moreprofessional staff. They have assisted me with blood pressure, with sinus infections and overall wellness. I highly recommend this Urgent Care Facility. Thank you to the entire Staff from the front desk to the medical assistants to the Nurse practitioners and physicians!

Extremely Disappointed With Billing Negligence and Lack of Accountability…read more I visited Bayside Urgent Care and clearly informed the receptionist--three times--before receiving any services that I needed to make sure my insurance would cover everything. I was assured and proceeded based on that understanding. The doctor recommended a lab test "just in case," and I followed his medical advice. At no point did anyone warn me that the lab they would send my sample to was out-of-network. A few weeks later, I received a huge bill from an outside lab that does NOT accept my insurance. I called Bayside Urgent Care immediately to understand why my labs were sent to an unauthorized office when I had explicitly stated multiple times to verify insurance coverage. The receptionist was dismissive, unhelpful, and simply told me: "You received the bill, so it's your responsibility. Talk to the lab." No concern, no accountability, no explanation. To make things worse, when my insurance agent contacted Bayside Urgent Care today, the office suddenly changed their story, claiming they had sent my labs to a different facility that does accept my insurance. Meanwhile, I continue to receive large bills from the out-of-network lab, and Bayside Urgent Care refuses to assist or correct the issue. This has been stressful, misleading, and completely avoidable had the staff simply honored my repeated requests to verify insurance coverage. Their inconsistent statements and lack of responsibility are unacceptable. I do not recommend this urgent care to anyone who values transparency, proper billing practices, or respectful customer service.