I went there on Friday the 17th. Got 50 dollars worth of gas and the machine poured out less than 1 gal. Or less than one line worth of gas. I brought it up to the gas station "professionals and car experts"(Robert) who told me to come back the following day which is today the 18th. After an 12hrs shift I went to talk to the manager for a solution to which Ramona Ibrahim spoke for over an hrs. Dissected every detail of the event to discredit me like they don't have video evidence. Tried to say that loosing 50$ wouldn't be much if I applied myself and work more maybe I wouldn't be driving an older generation corvette. Very demeaning, absolute trash person, she was yelling at me and knocked it off once I said that I recording her to get her a** fired. Once she saw that I wasn't wavering on my stance and that I wasn't going to give her the original receipts(my evidence) that she had Robert take from me several times and I stated that I would be recording the conversation to later show her superiors, she started pretending to be more helpful until they saw that pump #3 was under pouring in 3 separate occasions she had her proportional gas service man personally pump my gas and check my gauge. Which they saw it was accurate. She then finally trespassed me after not wanting make it right or document the event. Her name is Ramona Ibrahim the store manager that can't be bothered with a clients issue after being told to come back to talk to her. Luckily I have our call recorded, so we'll see what's her lie ends up being. But yeah the mechanical training that Robert received is a little outdated. If yall want to retrain him as well as educate him why cars with exterior fuel pump and filter shouldn't be ran on low fuel every time that would be helpful, maybe his dad a professional mechanic of 30 years could use that training as well. I have tons of evidence, voice recording and pictures as well as the business cameras they said they had audios in to try and gaslight to change their statement several times. That's ok I have recording and service record for this car, I can play ball all day. read more

Safeway Gas Station - 50 dollars for less than a gallon is a steal. Specially when they fluff up the numbers. - Gas Stations Near Me - Santa Rosa, California

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I've been coming to this station lots over time. Clean bathroom, many pumps. Used to be best deal in town. No more. They're = to most other cheap stations now. And they've raised drink prices above competition recently. Disappointing. Won't go out of my way any longer. read more

Awesome , go to this place to buy your gas, snacks and drinks. Lowest gas prices in Santa Rose located in Sonoma County

I regularly shop at Safeway and take advantage of their gas discounts. The only issue I have is that this is the only Safeway gas station in town so it can get crowded. That said they are fairly well set up to deal with the crowd. I have only dealt with the pump so I haven't met any of the employees but I have no issues with my "go to" gas station. Thanks, folks. read more

Don't waste your time. The worker doesn't want to work. As soon as I would pull up to a pump he would shut the pump off. Then puts the sign up out to lunch. He is just lazy stay away. read more

Very great quality service. Always helped right away and serviced right away! They know me by name at the fuel station. Family quality service. read more

Samuel needs to fix his attitude. I shouldn't have to deal with someone being rude to me when all I'm doing is getting gas.

I needed help with the air compressor to fill up my tires and the clerk named Sam was sooooo helpful and kind! Thank you so much Sam, you are appreciated!!! This is the best gas station in Santa Rosa no doubt. read more

Cheap gas but the guy behind the counter could lighten up a little and stop giving a bit of attitude

The new Safeway gas station is like a little miniature Safeway inside with club card prices . I guess they are putting all the nearby stations on notice .NO MORE HIGH PRICE SNACK SHOPS ! no , but seriously why would you pay more elsewhere ? and why not stop in for pantry staples ? YaY! I'm a fan . read more

Safeway Gas Station - Gas Stations Near Me - Santa Rosa, California

Pros - 1. It's a gas station. I pull in, I fill up my car, I leave. 2. I like that all of my rewards points can be used at once here instead of just 20 cents at a time like at Chevron. 3. It's close to work 4. It's pretty much the least expensive gas in town 5. I can run in and get drinks for the same price I'd pay inside Safeway - no more expensive convenience store prices! Cons - 1. It can be a little....hairy getting in here. And if you end up on the southern side, you're stuck. 2. Got yelled at by an old guy who didn't think I had moved forward enough. Not the gas station's fault but.....jerk! 3. You can't enter off Mendocino but some people still do - it's funny to see them realize the mistake they just made. So - yay! Thank you, Safeway, for finally bringing a gas station to Sonoma County! Give Costco a run for their money - and you don't have to worry about having a membership. read more

You save some serious coin, if you have a Safeway card and a little patience.The layout can be hard to navigate due to the fact the site was a rundown low customer volume Union 76 gas station before Safeway took over. I always pay at the pump, so I can't review the customer service, but the price is right, especially for the area. read more

I went to get gas today, and the gas station was blocked off. I just called the number listed for the gas station, and got connected to the Safeway store, where I was put on hold indefinitely. read more

I paid cash. The clerk was helpful and attentive. There was no wait at all on this Saturday afternoon. It saved me about $.50 per gallon. read more

This is the place to go for gas! Great prices and quick in and out. My go to gas station and right next to my favorite grocery store!

Worst customer service ! Idk who is actually working right now. It's a male working with poor people skills and customer service and he came out yelling at my husband for the reason that he accidentally he entered the wrong way. Sorry we aren't from here and didn't notice the signs. But he turns off the gas pump and yells at him and to top it off told customers inside the store to be careful because it's the 1st of the year and by the truck we drove, we probably carry guns. Really!! I had my four children in the truck and saw everything and asked why they were treating us like this. All he had to do was speak to us like adults. And judge us by our vehicle and most likely race. Horrible. Thanks young man for showing my kids how discriminating is. Breaks my heart they had to see this negative attitude of this person. You don't even deserve a star. And your boss totally needs to retrain you. read more

First off its now a nightmare to get into this place seeing as a center divide was put up and it only has one entrance. second you guys raised you cigarette prices to $8 a pack???!! You lost all my business. Either your raising those prices to persuade people to stop smoking which is stupid and wont do a thing to stop people. Or your just a greedy corporation raising your prices because you think people will pay that. Either way you lost me. And if you think that i'm the only one who feels this way because i took the time to write this than you are very wrong. I've talked to so many people here in Santa Rosa and alot of people seem to feel the same. So way to push away your customers. Its starting to feel like your trying to. Goodbye Forever!! read more