I want to give a heartfelt thank you to Sujan M. at CVS for helping my husband during a very scary…read moresituation. While my husband was out walking, he suddenly had a low blood sugar episode and almost fainted. He didn't have his phone with him and was trying to find someone who could help him contact his family. Thankfully, he was able to make it to CVS and met Sujan. Sujan immediately recognized that my husband was not feeling well. When my husband told him that his blood sugar was low and he felt like he was going to faint, Sujan quickly found glucose tablets for him, helped him sit down and rest, reassured him, and called me so I could come and help. I am incredibly grateful for Sujan's kindness, patience, and compassion. He was attentive and genuinely cared about helping my husband when he was vulnerable and needed help the most. We have been using this CVS for our prescriptions, and we feel very fortunate to have such a caring employee there. Thank you so much, Sujan M. Your kindness truly made a difference, and we will never forget your help.

Absolutely one of the worst CVS locations for customer service!…read more I asked for some help locating an item and the guy here, I think the manager, acted like he was doing me a big favor, providing any inkling of customer service. He literally told me as I was asking a question about an items location, to, stop talking, seriously? They have a lot of work here to do in terms of customer service training. J think this was the manager too...

What a FANTASTIC STORE !!! Convenient Location, Pharmacy,…read morePassport Fotos , & Snacks !!! Ez - Parking and open till 10 p.m. Passport Fotos too !!! Red Bull, Starbucks Mocha Latte !!! Laundry Detergent / Supplies. Please Patronize this Lovely Spot !!! We don't wanna lose them like we did several Walgreens in S.F. Same Shopping Mall as R.E.I. and Chipotle Eatery tmk. Bang Across from Dollar Tree & Whole Foods Market , Gilman & San Pablo Streets in Berkeley. Sadly Pharmacy closes @ 6 p.m. with the One in El Cerrito closing @ 10 p.m.or maybe 9 S.P. Ave @ Cutting Blvd. !!!!

Ive been on the phone for 27 minutes waiting to speak to a pharmacist. Recording said 2 people…read moreahead of me. Then phone started ringing, then I got a recording saying they were experiencing difficulty and "please call back at a later time.", I"ll be moving my prescriptions.

I think this is one of the biggest CVS stores I have ever been in!!…read more Came in here to grab a few essentials, the store was rather busy when I was here, the line to check out was pretty long. Bigger store means more of everything, which was a good thing!! Located in the El Cerrito Plaza!

They. Lock. Up. Everything…read more "Can I get you something?" No. I'll just order it all in Amazon I guess. I don't have time for you to treat me like a shoplifter for every item.

Friendly staff. I have better selection of products at this store compared to other locations…read more Their selection of travel size is unbeatable. It's also well maintained and large.

I've been shopping here for a long time. There's one cashier who is frequently there who's always…read morehelpful. I've had mixed experiences with the rest. Today was very bad. I needed to pay a utility bill. I'd done it once before and the cashier was very helpful. He told me exactly what to do and I paid the bill quickly and with no trouble. I went back today and scanned the QR code at the kiosk as I'd done before, but the only options the app offered were to pick up cash, deposit the money in a wallet, or send to an account. This was different than last time, so I went to the cashier. She had no idea at all how to use the system. I had to be somewhere so I gave up and went back later. When I got there, I again went to the kiosk and looked at the website it gave for help. That didn't show how to pay a pill, so I again scanned the QR code and saw the same options. I called the help number. The woman helped me through the transaction and said I should go to the cashier. I did. Same woman, still with no idea how the payment system worked. She said she'd never had to pay a bill that way, which is beside the point. Cashiers should know how the service they offer works. I asked if I could speak to someone who could help me. She said she'd ask the manager to come. A woman wearing about an inch of makeup, white lipstick, and painted-on hair and eyebrows arrived, glowering and chewing gum like a cow chewing her cud. She wore a badge that said "shift supervisor." She gave no indication of being interested in helping. I explained that I'd paid a bill there before but was having trouble this time. She looked online and found the transaction. I handed her a debit card. She said I could only use cash. I said that I didn't recall using cash the previous time, that I thought I'd sent the cash to the store and then they'd paid the bill. She said I could only use cash. Throughout this, no indication of being willing to help a customer, just disdain and chewing her cud. I said the cashier had said she'd get the manager, and asked if could talk to the manager. She said she'd get her. I waited for five or ten minutes and gave up. I've researched how to make this payment, and it appears I need to bring cash to the store. I don't recall doing that last time, but maybe I did, or maybe the helpful cashier directed me to the ATM there and then helped me with the rest of the transaction. Unfortunately, this place is the only location anywhere near that I can make this transaction, so I'll go back to do that, but then never again.

I don't expect a good experience but this changed all that…read more Prompt Friendly Knowledgeable Helpful Needed meds in stock I'm moving all my prescriptions from CVS to Safeway!

They accept GoodRx and are always incredibly kind! Really a fantastic service! Highly recommendread more

It has a huge selection. It also has a spacious parking lot…read more The staff was friendly & knowledgeable. The prices are high, but commensurate with the area.

I likes shopping in Target so much. I always can find all what I need. The service is great. The…read moreemployees alway helpful and supportive. This top was chosen by my daughter. I like it.

I was looking for a cart because I need tons of bottled water, I asked one of the employees if…read morethere's available cart he said NONE perhaps he offered to carry those bottles way through to my trunk. Excellent service. By the way he's name is JOSEPH

FINAL UPDATE: 4/18/2026…read more I HAVE TRANSFERRED ALL MY PRESCRIPTIONS TO AMAZON PHARMACY. Last week, the pharmacy drive-up window was closed, no one in the pharmacy would answer the phone, a medication refill I ordered was canceled without explanation (happened before). I had my doctor send my scripts to Amazon Pharmacy, and they were delivered to my door in TWO DAYS. This is not an ad for Amazon Pharmacy. I mention this because of the comparative efficiency. Imagine not being able to get life-saving medication because your pharmacy is ignoring calls and canceling medication orders with no explanation. I'm done with this place.

Out and about in Berkeley for the day I - you guessed it - was checking the local pharmacies for my…read moreillusive shampoo. This CVS is definitely a small location and very difficult to navigate when they're putting out load and have all the boxes out in the aisles. But they had a couple bottles of my shampoo which I scooped up and headed towards their (also small) self checkout area. All in all, my visit was generally unremarkable and it was a quick in and out.

My blood pressure monitor broke and I wondered if CVS had a blood pressure monitor like they used…read moreto have so I could go in and check it. I called the number and got a robot. I asked my question, "Do you have a blood pressure monitor I could use?" The robot asked me for my date of birth. It said it couldn't verify my identity and would transfer me to a person. I heaved a sigh of relief...until a minute later I heard a recording, "If you'd like to make a call, please hang up and try again." CVS can go cheap, I guess, but after they treated me like this, I'm going to look for a more customer friendly drug store.

Free parking Big wide isles, well lit, yes for alcohol…read morepharmacy and stationary items Some stuff are locked up and I get it Karim was quick and helpful Overall no issues

I stopped by this CVS to pickup an online order as this location was on my way home and my local…read moreCVS was out of stock on the item I needed. There was a bit of a line, but only 1 cashier at the time tending to the customers. When I informed the cashier that I was picking up an online order, I was directed to a white bin located on the outside of the counter to grab my own order. A bit odd, but I guess this store runs their online pickup on an honor system? They have their own decently sized parking lot so parking shouldn't be an issue.