Former kaiser here - the service here is so horrendous and a waste of my and everyone else's time…read more My experience left me looking for alternate insurance options for the sake of never having to risk picking up a prescription here again.

Professional and responsive pharmacy…read more You can count on your prescriptions being filled correctly and prompt Also have option to mail your prescriptions .

Very helpful. Healthcare is difficult to navigate these days. I despise chain stores and these…read morefolks are friendly and kind.

Not a friendly pharmacist Wednesdays . I will never ever go in Wednesdays again…read more Stressful situation, totally stressed and overworked, pharmacist and unfriendly, and has no time to explain details

Jay was kind and helpful when I dropped by his independent pharmacy without an appointment for a…read morecareer exploration interview assignment. Despite managing a busy schedule--helping customers, filling prescriptions, and overseeing daily store operations--he generously spared some of his time for me. Witnessing his warm, efficient service to his patients, combined with how graciously he welcomed an unscheduled student, truly demonstrated his dedication and professionalism.

I love this pharmacy and have become a regular here. If my doctor's office wasn't upstairs I…read moreprobably would have never come across it. I am so glad I did because I am not interested in going to another pharmacy again, even after moving from santa clara to milpitas. I will make the drive and wait as long as needed because Jay and the staff treat me like family and are nevertheless mindful of my needs. For those who are frustrated by miscommunications or long wait times, I can assure you that Jay tries his best to accommodate all patrons in a timely manner. He always seems willing to compromise and work with customers to reach a solution, and a little patience goes a long way.

A truly good neighbor in Santa Clara County. The service here is very nice I brought my mother here…read moretwice as her gastroenterologist has a direction affiliation with this place and it was the best decision I ever seen. People who work here are very professional. They explained how to drink that weir colonoscopy thingy to my mother with great clarity and quickly responded to her questions. Delivery is on time and there is no wait. If you are looking for other random stuff they got it too. Their store brand is a bit better than your retail versions. I also found some first aid doohickies and they work like a charm. Warning: Do not have your medication and other things mailed, it is not worth it. I am not sure why there are bad reviews here but I think the previous sentence might be the gist of it. If you have trouble understanding accents don't come here

I usually don't write a yelp review unless my experience is very negative or very positive. Well,…read moremy experience with Bascom Pharmacy has always been very positive and even more so after my mother passed away. My mom was always a loyal patient/customer of Bascom Pharmacy as she would drive 7+ miles to this pharmacy to have her prescriptions filled. After a while, the pharmacy would send the maintenance prescriptions to my mom's house, unless my mom had an appointment close by and will go pick up the new prescriptions in person. The pharmacist and her staff were always professional, courteous and compassionate. They went above and beyond to help my mom with the prior authorization when needed. They even sent her complementary cough drops knowing it is one of the regular items she had purchased previously. What made this pharmacy stood out from all the other pharmacies was the pharmacist Tina's attendance at my Mom's funeral. What a pleasant heartwarming surprise! She must have seen the obituary from the newspaper. I write this review as a sincere appreciation of all the help my mom had received from this Bascom Pharmacy. Tina, the pharmacist is truly special and compassionate. Please support small good neighbor pharmacies as the service is impeccable when you truly need personal assistance, listening ear, and a human side of healthcare providers. Thank you.

I wouldn't change my coverage. I love Kaiser!! The staff is always UP and happy. I don't know how…read morethey can do it with the shortage of people! They work very hard and still maintain a great attitude. I've had many issues over the years and with a few exceptions I've been very well taken care of.

Wow! I was blown away today by service at Kaiser Campbell Pharmacy. I called to get a prescription…read morethat was delayed due to power outage last week and not optimistic I'd be able to get it before I travel overseas in two days. Richard took my call and said he'd do his best to get it by Thursday, which is all the info he could provide. I know that the medication takes a minimum of 3 days to arrive at the pharmacy after being ordered and often up to a week. He called me back about 20 minutes later saying he found the medication and I could come pick it up right then. Incredible! Richard is a superstar hero. I got to the pharmacy an hour later and -- no surprise -- there's a line of over 10 people waiting to pick up. But, instead of the usual one person very slowly helping customers, there were three staff members fulfilling prescriptions so the line moved very fast. This is a huge change from the past couple years where the same selection of slow unhelpful staff take their time helping customers and the lines at Campbell pharmacy moved very slowly. I don't know what happened but this change is very welcome and much appreciated.

KML Pharmacy provides outstanding customer service. The pharmacist and staff treat their clients…read morewith dignity, kindness, and professionalism. I highly recommend this pharmacy to patients, friends, and family members.

I came in and walked around looking for a super simple staple for any pharmacy…read more I asked the pharmacist if they carried it, and he kindly came out and from behind the desk, and politely showed me where it was. (The supply and selection is not extensive, so I don't know how I missed it.) I thanked the pharmacist and told him I'd like to purchase it. He starting carrying it to the counter, then paused and looked at the item. He then said the product was expired and put it back on the shelf. I thanked him for checking and headed off to another pharmacy. When I found the item at another pharmacy, I thought I should check the expiration date. I was surprised to notice there was no expiration date. I then noticed that none of the other brands manufacturing the same product had expirations dates listed. Not one. I googled the item, and learned that this is an item that does not actually expire. It was such a bizarre encounter at KML.

Samaritan apothecary provides the highest standard of service. Period. Michelle is attentive,…read morefriendly, and professional. My choice in pharmacy wasn't something I used to pay much attention to.. Now I've been spoiled. Michelle get's the job done to the highest standard. On my first visit in, I mentioned an aversion I have to one manufacturer of a generic medication. Unfortunately I've moved, and you really don't know what you have until it's gone.

RELOCATED! I'm looking for a new pharmacy, and I checked this one out for the first time today…read morebased on its Yelp review. Sadly, it is no longer there, but the good news is that they have joined another pharmacy which is nearby and which was also on my list of pharmacies to check out, Camden Pharmacy at 3189 S. Bascom (intersection of Bascom and Camden). I was sorry to learn that they no longer give vaccines, but I will probably use them for my prescriptions in the future.

Just tried this neighborhood pharmacy after CVS and Walgreens were not able to fill my…read moreprescription. Cate was able to quickly connect with her provider and although the med is on shortage she was able to get a hold of some. Outstanding customer service from Cate's prompt replies, call backs & texts, acquiring the med and as a pharmacist, very thorough in making sure she had the correct medication, doing lots of research and fact finding. Will definitely be back - highly recommend.

I can't say enough about Cate! :D She genuinely cares about you as a person. And not just in that…read more'nice to chat with' sense, where you walk away with a spring in your step and a smile in your heart. (Which you will. :) ) No, on top of that, she also cares for you in all the meaningful ways a pharmacist / business-owner can. She takes the time to... - make sure all the insurance details are worked out ahead of time - double check what your copay will be for a new medication - anticipate shortages and talk through likely solutions - consider how your medication affects you more globally and, if you want, talk through those issues and potential alternatives And she'll do it before you even ask. Because she cares. She wants you to be well. I've gone to other small, independent pharmacies. I like them because they're locally owned. I like them because when you talk to the people there, it's usually the same people - not a giant rotating cast - and that matters because it means less "I don't know who told you that but..." and "above my paygrade / not my job." I like them because their wait times are almost nil, especially compared to giant chains. I like them because they're able to pivot more easily when a wholesaler or manufacturer is having a problem. Some independent pharmacies are ok, others are good. Cate's is GREAT. Because Cate is great.