Such a Great pharmacy at the Milbrae Walgreens! Tiffany and Amir are direct, helpful, and…read morepleasant. If this Walgreens doesn't have who you need then their staff will assist you to find a nearby Walgreens location that can help fill a prescription. In the store itself is located at am easy to find, and access shopping Mall. It's a larger Walgreens with an excellent selection too. In like the Milbrae Walgreens!

Failure to promptly serve customers who wait in long lines to check out - especially the pharmacy…read more Poor organization in the pharmacy with respect to managing monthly auto-refill medication orders. Confusion in the pharmacy paperwork about the number of remaining o drug refills. Failure to track prescriptions that were updated by the client's physician to increase the number of approved refills.

I want to personally thank the crew at CVS pharmacy for the support and help they have provided me…read morethe last few days. I understand they must follow rules and regulations but they found a way to help me in my time of need. THANK YOU! They have gone beyond my expectations when they could have just said NO Thank u for your professional attitude and willingness to help. This is way I always come to my CVS store when I need help! Thanks

Picked up online order same day. Yet I get daily reminders to pick up four days later. Called store…read moreno answer. Called CVS customer service they said they could call the store. I did that! Can't you just CLOSE my order? Now I have to physically go back into the store to deal with this simple task. Thanks for saving me so much time.

This tucked-away pharmacy is your uncle's (or aunt's) pharmacy. It's very old school in a good…read moreway. The folks are very nice and polite, and your prescriptions are filled accurately and timely. What's not to like, right?

We've been using A&O pharmacy for several years now and we've always been an able to count on them…read more They are communicative, helpful and dependable. I also really appreciate the convenience of having the medication delivery service! We are able to get specific medications without an issue when other pharmacies were unable to assist. I also like that when I call it's easy to speak to someone directly and not sit on a long automated message waiting to figure out what number to push.

Went today to grab some necessary items and the doors were locked with a sign posted Closed as of…read moretoday December 9th 2025.

I am no stranger to how short staffed retail pharmacies are, workers work long hours and theres a…read morelot of behind the scenes work with answering phone calls, calling back prescribers, etc. however,this pharmacy consistently underperforms. Particularity the techs, I have interacted with the same young woman multiple times about my child's medication and every time she cannot look up the medication and will need to ask her coworker. I have even called before for medication and was told it was ready, only to be told when I am in person that it's not available. Furthermore the automated telephone system for refills states my RX will be ready by the following day. yet when I go two days later I am told the medication is not ready and in fact not even in stock. It's a lot of wasted time. Walgreens please train your workers and also fix the telephone refill system.

This place is GREAT!! Manager Shannon really works hard for…read morethe customers. Pharmacy Manager Tami is my go to with med questions. Staff, service and merchandise selection is just right for this neighborhood store. Karen

The most useless customer service in the pharmacy. Only thing they worry about is the lunch brake.read more

I was shopping and was surprised to see what I thought was deodorant not locked up. I asked Noelle…read moreand she said that's body wash and suggested maybe I would want to try it. I threw into my shopping cart. Very helpful. I asked one of the other ladies for an eyeglass repair kit and she walked me over and handed it to me. I walked by that area three times without seeing it. She saved me. Maria was so sweet as she checked me out. She smiled and applied all my coupons. All three of the ladies were polite, smiling, and helpful. Awesome staff.

this pharmacy is ridiculous. In January i had to go 5 times for the same prescription each time…read morewas told something different, then 1/28/26 they told me they will order my novo needle tips for me, but they have NO insurance Info ???? after rude service so i checked all through February and said out of stock, then in March it said need approval ( I have a voucher from Novo Nordisk, which they entered in the computer Every TIME. i checked 4/17/26 and it said OTC, see sales clerk, so i went 4/18/ (today) and was told by Pharmacist , still out of Stock, not a very common item. Are you kidding: you said you ordered it 2 months ago. Just too much to deal with. Bad customer service

This is by far, the best-stocked Walgreens of the local Peninsula Walgreens that I have visited…read more The store is huge, well laid-out (easily shop-able), with wide aisles, easy to view shelving, and plenty of inventory. Every other Walgreens that I visit locally are often out of essential toiletries, health & beauty products, and household necessities such as cleaning products, toilet paper, and batteries, but this one has it all. It also has a lot of employees covering the floor, which is helpful to find products or retrieve the locked-up high-theft items such as toothpaste and hair care. They have a very active & centrally located photo counter, which doubles as a customer service counter right by the front entrance facing the El Camino Real. The employees that work at this particular store are plentiful, polite, professional, and helpful (when you ask for help). The store is clean, bright, spacious, and easy to navigate, every section is clearly marked, well-stocked, and organized like a pharmacy should be. Checking out is a different story. The only cashier's/cash register are at the rear of the store facing the parking lot. There is usually only one cashier, despite it getting pretty busy here. I'm not sure why they planned the store with only 1-2 registers that are away from all the action (main entrance, pharmacy, customer service/photo desk), but it's fairly awkward to have to walk all the way to the back of the store to pay, then walk back to the front of the store to exit, it's alot of walking around back & forth, lol. I guess that's one way to get your exercise in, as well as to tempt the customer to make impulse & spontaneous purchases, or so I think. Anyways, the checking out process is perhaps the worst part of this store & its layout. The cashier's never seem well-trained, motivated, or as helpful as the rest of the employees in this store. Maybe it's a hierarchy, seniority, experience thing? I think the overall shopping experience would be better improved with more trained, energetic, and knowledgeable cashiers, that is you last point of contact in this store and it leaves the final impression as you exit this store. The lines get long and sloooow! As to the pharmacy, the line moves along. It is well-staffed, and the support staff is friendly and professional. The lines tend to swell during peak hours (morning, lunchtime, after work) but it moves fairly quickly as there are alot of people working it to move the customers along. The pharmacists are approachable and open to offer help as well as information about your prescriptions. The pharmacy at this branch is very good and I don't mind coming here at all after stopping at the local hospitals & medical clinics found along El Camino Real and San Mateo Drive. Parking is easy in the back with a big, metered parking lot (but you have to pay and it's not cheap). Street parking at the front of the store is a bit more difficult and sparse. Overall, it's a good experience here, I just wish the cashier/checkout/exit line was a bit more efficient and expedient!

Yes, they are understaffed. Yes, the customer service could be better. That being said, it's…read morerelatively fast and convenient and the workers try. Just manage your expectations and you'll be fine.

Hire more help. This is the line at 4:30 a n a Wednesday, one person helping people! Ridiculous!…read moreMoving prescriptions today!

This CVS Store in San Bruno is currently stocking the Moderna bivalent booster; I was able to make…read morean appointment within two weeks. They also do walk-in appointments if they have doses on hand. The staff was polite and organized, glad I have the booster on board even if it meant I had to drive out of the city near the airport. It's inside of a down-at-the-heels Target in the very back of the Tanforan Mall, away from all the other stores.

My boyfriend recently tried to contact this pharmacy to ask about getting his prescriptions sent…read morehere for the foreseeable future. The woman who answered the phone was quite rude and ended up hanging up on him. He tried calling back, and asked her why she hung up and she lied and said she had to deal with a delivery which made no sense because the time between phone calls was no more than 10 seconds. She then started questioning who he was and what he wanted, and was very disrespectful overall and couldn't seem to answer his simple questions about possibly getting his prescription medication sent to this location. After a minute or two more, he ended up hanging up as she lacked any sort of hospitality or a good customer service. After looking further online, this doesn't seem like a legit/reputable business, future prescription seekers beware.

This pharmacy is all you need to have your prescription filled in a TIMELY MANNER whether you…read morecalled it in or you just walked in. The wait is always 10 minutes or less compared to the big chain which is always 45 minutes or more. This is very convenient especially when you have to go back to work or have some errands to do. The staff are very passionate in what they do. Their concern mainly is always with their customer & ensuring their needs are met like this one time when I had this prescription that they didn't carry at that time & they cannot get it from their supplier. They offer that they will call every pharmacy that does carry this drug to save me the time, energy & gas of going to every pharmacy. This pharmacy really exemplify an excellent & personalized customer service. So I HIGHLY RECOMMEND that you should try MEDICAL CENTER PHARMACY. They really make YOUR LIFE SO EASY.