Fantastic photo center. So happy i came here! I had some book markers made. 1st time around the…read morewere not cut properly. So i reordered and it was a same day deal so happy to have had Anna help me. She quickly cut the book markers and they came out perfect! She made me feel comfortable coming here again. Anna's customer service is exactly what you'd want from a store. I will definitely be coming back. Also the quality of the markers were beautiful. Thank you walgreens for your excellent service!!!

This is my go-to Walgreens! Right on the corner of Sierra College and Douglas. Lots of easy…read moreparking. They have a drive through also. Good makeup and self care section. For this review - I want to shout out their pick up service. I did an online order and got it curbside about an hour later! And my order was perfect.

Most of my transactions here are all good. Staffs are doing what they were supposed to. There are…read moreso many sales going on every so often.

The women at the pharmacy counter are always amazing!…read more I went it literally at 8:50 (they close at 9) and had a whopping 3 prescriptions I needed filled and picked up after a late night urgent care visit. They made sure I got my medications that night! Thank you ladies!

This is a review for fedex onsite at this location. I dropped off my international parcel last…read morefriday and realized that the parcel is still at the same location 4 days later on monday. I just moved to roseville and was testing out my first international shipping so everything was new for me. I thought i should let people know to please drop youre parcels off directly at fedex office (rocklin location is probably the nearest) instead of the "fedex onsite" locations especially if you have paid for same-day or overnight shipping, or you sell things online. They also turned away another customer with packages weighing more than 20 lbs. Not sure if this is known but here you go! I asked 2 different staff regarding frequency of fedex parcel pick up from walgreens; one mentioned fedex picks up the parcels twice a day, and another mentioned he doesn't know when fedex picks up or don't. I think the actual frequency is probably somewhere in the middle. To the staff credit, they have always been very nice, they do pick up calls and will help retrieve your parcels so you can move it to another fedex location so parcel gets moved within the day. So 2 stars!

I refill my prescriptions in advance of needing them. Days later... they're still "in progress"…read more That means they are not ready for me to pick up and I have to call. As soon as I call, (which means waiting on hold for 20-30 minutes) they immediately process it. There is no reason for me to have to call and sit on hold. I AM TRANSFERRING TO CVS... hopefully they run more smoothly than Walgreens.

It seems like allergy season is when we visit this location. We were running errands and the…read moreallergies were getting out of control, so we stopped by for Zyrtec D. My husband went to the pharmacy to grab allergy medicine and I got sidetracked by the candy aisle. I ended up getting a variety of different gummy candies including skittles gummies and sweet tart gummies. We also picked up a couple drinks. The staff was friendly and we were able to go through the pharmacy area and the front check out in a quick amount of time. We also found everything we were looking for, plus some.

I don't come to shop store but I definitely use the photo department here. Sebastian is by far the…read morebest photo guy in this area. Once in a while I use the 24 hr pharmacy but the photo dept is awesome

Printed some photos and bought some wine. Fast, friendly and great price on alcohol…read more Needed to urgently print some photos of my cat while I was in town. Within 10 minutes they were ready for pickup. Wine selection was small but enough for me to find something. The good stiliff umis in the back if you need that. Also found some distilled water. My aunt lived till her early hundreds and that's all she drank. Better for cars cooling system vs tap too.

Completely incompetent pharmacy. Old fat white lady is rude af and never knows how to do her job…read more She's the only one who never knows how to run insurance and will argue and argue. I was sent a text and called and confirmed everything was authorized (they don't fill Until It is authorized) when I show up they said it needs auth.. any other time I go with any other staff member they know how to run and fill the prescription she the only one who doesn't. They are ALWAYS out of the medication.. was told it'll be here Monday it's now Tuesday and they "don't know" when it's coming in. The bitch needs to fired period.

I stopped in to this Walgreens location to pick up some last minute items for an event. There was…read moreplenty of parking available, though the entrance would be hard to get to if you're driving on the other side of the road in this busy area (you may have to take a U-turn). I was looking for ice to add to my drink coolers for my event and found packs of ice near the drinks. They were a bit more expensive than other places I've stopped at, but the convenience of being near my event made it worth it. Plus I wasn't sure if Walgreens would have ice and I was so glad there was some. It seemed the store was lightly staffed, but when one of them saw me walking towards the cash register they joined me there to check me out. I was in and out within five minutes, and on my way to my event!

What's happening with this store--in particular, the Pharmacy Department?!…read more Short, terse, unfriendly person from that department that answered this morning. I think a robot would've been friendlier. They used to have good customer service. I hope they (or maybe just this individual) improves. I doubt that the manager would even see or respond to this review.

I have used this pharmacy for 5 yrs., for a few things & seen it go through at least 1 mgmt change…read more * For most of my prescriptions I don't have any issues. I use their auto-refill feature and signed up for text notifications. That has worked well. * I really like the drive-thru feature; especially in Winter months. * I also like that their auto-reminder for pick ups confirms your co-pay so there aren't any surprises. A couple of times when I didn't like the price using my insurance, I called & had them re-do it using Good Rx so that when I went to pick it up I wouldn't hold things up. * I used them to fill an Urgent Care prescription & it took a little longer than I liked, but then I found out that the Urgent Care tech has to have prescriptions reviewed by a supervising physician before sending to a pharmacy & that can take 20-30 minutes. Then it goes into a queue with hundreds of other prescriptions that the pharmacy has already rec'd that day ahead of mine. Some of those are also from other Urgent Care facilities. I decided to drive the 15 miles home, have a snack & wait for the text notification. All-in-all, I think it took abt 2.5 hrs to fill the Rx, but that's no worse than other locations where I've had to have that done. * For in-store shopping... well, it's disappointing but I'm not sure if that's because a lot of things have to be locked up from theft. OTC meds are hard to access & I did give up once when no one came to help unlock the thing, but simple stuff (Chips, snacks, cards) are easy. The staff has been nice about 97% of the time. I think I got an idiot once, a toad another time & a simpleton a 3rd time. That's life.

I recently developed a serious back condition and saw my doctor yesterday, who informed me that I…read morewill need surgery. In the meantime, they prescribed a strong pain medication to help manage the pain until my procedure can be scheduled. This morning, I noticed through the Walgreens app that my prescription wasn't being covered by my insurance. After waiting about an hour, I discovered that Walgreens had simply canceled the prescription instead of contacting me to ask whether I wanted to pay out of pocket. Considering the circumstances, a simple phone call could have prevented a lot of unnecessary delays. I reordered the prescription through the app and immediately called the pharmacy to let them know I was happy to pay out of pocket. I spent over an hour on hold before finally reaching someone, only to be placed on hold again. After another 15 minutes, the phone started ringing repeatedly before the call was ultimately disconnected. I called back and asked to speak with the manager, but instead I was transferred back to the pharmacy and had to wait on hold yet again before finally reaching someone. At that point, I was told my prescription would be ready by 1:00 p.m. Unfortunately, 1:00 p.m. came and went with no update and no prescription. When I called again, I was simply told they were too busy and would get to it when they could. I reminded them that I had already called earlier in the day and had been told it would be ready, but the only response I received was that I would have to keep waiting. Because I was in so much pain, my wife called the store herself and spoke with the manager. Only then did someone step in and make sure the prescription was filled promptly. When my wife arrived to pick it up, she noticed several pharmacy employees standing behind the counter doing nothing while customers continued to wait. After standing in line for about 10 minutes, another employee walked into the back and began arguing with several of the staff members. I understand that pharmacies can get busy, and I try to be patient with healthcare workers. However, the lack of communication, excessive hold times, missed commitments, and apparent disorganization made an already painful situation much worse. When someone is waiting on medication after being told they need surgery, timely communication and basic customer service should be a priority.

The pharmacist was super knowledgeable and friendly. My kids medicine was expensive because I was…read morepaying out of pocket she called the doctor who did my kids prescription and asked him to replace it with something more affordable. I wish we had more people like Her working at the pharmacy. Thank you for such wonderful costumer service.

Geniuses A 1.8-star rating is a tough achievement, but these…read morepharmacy technicians work tirelessly to earn it. After trapping me in the drive-thru for 30 minutes, one of these highly trained medical scholars ordered me inside, only to proudly announce they had absolutely no clue what my prescriptions were. Silly me for thinking a pharmacy technician could navigate a computer screen. They expect you to know what the doctor prescribed. I'm shocked they didn't hand me a white coat and ask me to fill it myself. There is a total scarcity of functioning brain cells here. Go anywhere else if you don't want to waste an hour just to not get your medication

This location is our go to. You wouldn't think one drug store would be different from another, but…read moreI can tell you they've outlasted nearby CVS and Rite-Aid locations and for good reason. This store is well stocked and has everything you need. I always pick up some candy while here. Sometimes ice cream. Today was Hershey's Kisses along with my toothpaste. I could not begin to list all the items we've purchased here over the 20 years we've shopped at this location. Friendly, helpful staff. We were greeted upon entering. Have they always done that?

On wait with pharmacy they have answered 5 times just to put me on hold like everyone has all the…read more time in the world to wait on a response maybe they should hire more staff ..... exstremly unproffessional and negligent they must be really proud of there 1 and 2 star reviews not even decent enough to answer the phone so sad

The pharmacy called me to tell me I could no longer use my copay card for one of my prescriptions…read more Okay fine but the pharmacy staff that called was so incredibly rude and condescending it was unnecessary. They have allowed me to use my copay card for YEARS, so if this is there mistake fine, whatever but speaking to me as if I'm the one scamming them is unacceptable. If their employees were overriding this coupon incorrectly that is THEIR problem, not mine. This is one of the worse customer service experiences I've had from an already bad store. The place is abysmal and their pharmacy manager is the most vile person we've ever dealt with. I will definitely be taking my business elsewhere, so guess they don't have to worry about getting any of my pharmacy or other business going forward. Completely ridiculous and unnecessary. It's clear this person and most of the employees could care less about customer service and experience and I'm sure nothing will come of this because we we're basically called liars and thieves when is reality it's THEIR own poor management that led to this oversight! Their employee literally put in the coupon card for me last month and now I'm the scammer?! Great job losing an entire family of customers.

Today I went to Walgreens and the cashier did not help me at all. I told him I would like to use…read more$10 Walgreens cash and he just told me I got nothing. I should him what I got and he told me what do you want me to do I don't know or see anything on my screen. He wanted me to touch the screen and do my own transcations. Walgreens please train your cashier better please. He was giving me attitude and look at me like im dumb and said that I dont have coupons too when its clip. The other team member came and got it done but was still giving me attitude as well. If you don't like us coupon at the store, don't work there.