Again, Rite Aid customer service is terrible. With the pharmacy not being open on the weekends and…read moretaking 3 to 4 days to fill a prescription that was received by this store on Friday afternoon when I need it for breathing does not impress me! Unfortunately I do not have a lot of choices where to shop because Rite Aid has a lock on Medicare covered prescriptions in this town. Consider me as being a disgruntled customer that wishes I had more shopping options than having no choice but to shop at this store. The Seaside Rite Aid pharmacist informed me that according to their computer, the Advair disc I needed was in stock in Warrenton and I drove 36 miles round trip to that Rite Aid location only to learn they don't stock it and never have, as it is special order only! Hopefully a company like Amazon will get into the pharmacy business as they know who the customer is and how to give prompt service. Maybe Rite Aid should reconsider their business model as what is offered does not work! I expected more from a national company and look forward to the day that this store closes when some other pharmacy opens and delivers service with a good attitude.

The pharmacy service at RiteAid in Seaside is exceptional. The staff know customers by name. They…read morepro-actively keep customers informed about refills to make it convenient to coordinate picking up multiple scripts. They have a good record of vaccinations. The service is always polite, always thoughtful.

Called several times on a mix up and need my prescription that was to be picked up in Klamath…read moreFalls. That were very helpful, fixed the problem and was able to pick it up in no time. Staff extremely helpful and so polite, Thank you.

It really should be illegal to charge more for items than what is on the tag. Today was really…read morebad, over a dozen pricing errors. They wont allow you to 'fix' while in line, you have to go stand in a long line with one overworked customer svc person, and its a major hassle, especially if you're popsicles are thawing. I am an astute shopper - I'm expert on using their app, clipping their coupons, reading the ads before I shop, etc., and to boot I worked grocery early in my long career. These were genuine errors. We've had to endure a near year-long revamp of the store, its nearly finished, and I've yet to to see ANYWHERE any improvement in the experience. Its mind boggling how much money they spent to achieve NOTHING. When I was a checker, they came out with the most efficient way to process items; customer puts product on belt, the employee scans it and puts it right in the shopping bag. Boom, handled once! Super efficient! A few years ago some idiot with no clue how checkstands operate came up with the bright idea of having the checker scan it, put it on another belt, where another employee bags it. Handled TWICE. And this store NEVER has 1:1 checker/bagger. Today there were FIVE checkers, and ONE bagger. Fred Meyer continues its increasing abuse of plastic. Too many instances to write here.

My most favorite pharmacy, a real one, in downtown, with people who remember your name, and even…read moredeliver your prescriptions for you if you're ill. We are very fortunate to have a top-drawer, independent pharmacy in our town. Sue S

Nice friendly people and great gift selection! I bought a few cute items and some stationary. A…read moremost stop when visiting Astoria.

Left my meds in another state. They went into system and got me fixed up. Great service from…read morepharmacist and staff.

This Walgreens pharmacy is the definition of inefficient and slow. Prescriptions are supposed to be…read moreready for pickup. They aren't. They tell you a 'few more minutes', which is 30 minutes at the LEAST. Complete joke. After 35 minutes, I left. I picked up the prescription 10 minutes later, after stopping at the UPS store. The prescription was in the bin. The clerk never looked for it the first time she helped me. Just routinely said, "It'll be a few more minutes." They need to open up a food court or Starbucks in there for the amount of time they make you wait 'a few more minutes'. A joke; a shockingly inept team working at the pharmacy there in Warrenton. I'd have more confidence in a group of Jr. High School kids working in there. When I was asked by the clerk if I had any questions for the pharmacist, I replied, "Yes, if my prescription was ready the whole time, why did I have to wait?" She got snippy - "Look, we're really busy; we're doing the best we can." But are you? Wouldn't doing the best you can include checking to see if the prescription was ready BEFORE telling a customer it wasn't ready and have a seat to wait? I would highly recommend going ANYWHERE else.

Back in Mar 2022, I was on a road trip from Southern Cal to up north through San Francisco, CA,…read morePortland, OR, and Discovery Bay, WA. I swung on by Long Beach, WA on my way back to Portland. Got a chance to check out Peninsula Pharmacy. I was actually looking for postcards as I'm a collector of postcards and magnets wherever I travel to. However, their postcards weren't to my liking, but I still walked around the place to see what goodies I can find. I bought 3 pairs of socks... avocados, buzzing bees, and crackling octopus. SO CUTE! It's a nice pharmacy that not only sells pharmacy stuff, but all sorts of other stuff. However, when I was there lingering around the socks for so long because I could not decide, I felt I was being watched by one of the women who works there. Just a feeling I got... you just know when someone has an eye on you LOL. I'm not referring to the romantic way LOL. Anyway, I had to quickly decide otherwise they might have gotten more suspicious of my intent. All I wanted to do was to pick the best designs. It's not like I was going to run out with them socks without paying LOL. I always pay for my goods. Anyhoo, do drop on by when you're in Long Beach, WA. Perhaps you'll pick up a pair of socks or two. Just don't linger LOL. Happy Shopping!

We were in town for vacation and were shopping the downtown shops. We saw items in their window and…read moredecided to go in. My daughter was looking for a gift for her dog sitter. We stopped at the jewelry on a table in front of the cashier. When I had an older women I would say in her seventies, stop in front of us just glaring at us. I believe she thought we were going to shop lift. I thought how rude. We went to another area of the store, again she was right next to us glaring. Very uncomfortable and we are NOT shop lifters!!!!!! We actually purchased items, and she was right behind us following us. NEVER will I go into that pharmacy again. We goto Long Beach a lot.

They're so understaffed that they've turned their phone's ringer off. Pharmacists are good but…read moreservice is terrible. I'm switching pharmacies asap.

Update: 9/29/22 After speaking to the Pharmacy manager on…read morethe phone a few days later, she asked me to stop in and she'd give me my flu vaccine. I walked in, and filled out the questionnaire again since they couldn't pull it up from my failed appointment on Monday. JoAnne (?) took care of my vaccination and didn't keep me waiting - she said she'd work it out with my insurance later. Wish I didn't have to make two trip across the river to get my flu vaccine.

Service could have been a bit quicker but we were there a minute after they opened. I've never had…read morea problem with the drive-up. I'm not fond of the new signing tablet. It is hard to make it fit in the slide out drawer.

Great personal service from the pharmacy staff. The rest of the drug store has great nautical items…read morethat make great gifts. They also have the standard drug store fare like band aids, aspirin, etc.

As a woman of color, I have experienced unfavorable treatment throughout my interactions, including…read moredisregard and undervaluation. The pharmacy's inconsistent policies and procedures have impeded my ability to manage refills effectively, with conflicting information from various pharmacists causing delayed refills. Unprofessional behavior, such as rudeness and dismissiveness, has further complicated the issue. I have encountered difficulties navigating the refill process due to unclear communication and inconsistent policies. My frustration, with my insurance provider guidance, I filex a complaint, resulting in retaliatory behavior. As far as 'value' and selection, are limited.

The worst customer service and reliability I've EVER experienced. I take a controlled substance to…read moreassist my sleep, and EVERY single month I have to fight to get it filled before it runs out. Numerous times I have called in to make sure it's ordered and have received confirmation it will be available at a specific day and time, only to go in and be told it's not ready yet and I need to wait an hour before it's ready. The typical response is how over-worked and short handed they are and how it's not their fault. To take it a step further, I'm regularly told that not only must I call in to make sure my online request has gone through, but that I'm also supposed to call in to ensure the order is ready before I come in to pick it up! Are you freaking kidding me? They know that every month that my necessary medication is due, yet EVERY month it's a fight. The staff could care less, and actually attempt to make me feel like it's MY fault and that I should just roll over and accept their poor service. We are the customer and we should be the ones they're assisting, not the other way around. They know they're only one of two pharmacies in the area and they don't appreciate their customers. The female manager is completely snarky, disrespectful, and callous. This is the worst run business I've ever encountered.

I have been a client of theirs for many years. My C Pap…read moreneeds replacement and I have been told by my provider, who is now in Portland that I need a replacement. The woman who answered in Astoria was rude and and told me that I wasn't qualified for a replacement. I would have to wait another year. I then I got a text from a Brad in Tillamook that I am qualified for a replacement. I called that number and was told that they don't have a Brad working for them. She didn't ask for my name to look up my case or anything. I am very disappointed that they were so rude and unhelpful. I have to either rent a machine or buy one. I am 71 years old and have central sleep apnea from a stroke. I am on Medicare and can't afford either option. I worked in sales for half of my life and if I answered the phone I would do anything in my power to help my customer.

I rented a knee scooter due to foot surgery and being non weight bearing for an extended period of…read moretime. It was rented on September 26, 2024. When we returned it to North Coast on December 4, 2024, the person told us to just leave it outside. I asked if we owed anything and she said no, and walked around the corner, apparently finished with us. Her customer service skills were definitely lacking! I received a bill for $80.00, for the month of December which I took in and was told that the person we returned the scooter to no longer worked there and I was charged the $80.00, make sure you get receipts for everything from them! The scooter was okay, one brake did not work as it should, and I had to constantly tighten the handlebar multiple times a day.